Crystal
Crystal
4.5
This location was reported permanently closed
About
Exclusive nightclub & lounge at W Doha Hotel & Residences. Strut your stuff. Show up and show off at Crystal lounge. Love it. Share it. Smart elegant dress code. Smoking indoors is prohibited.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
4.5
566 reviews
Excellent
469
Very good
34
Average
11
Poor
16
Terrible
36
ehabnosseir
Madinaty, Egypt5 contributions
At least once a week I should be there !! Especially Salsa n Candela night every Sunday which is the best Latin dancing night all over Qatar !! If you love salsa kizomba and Bachata it's the right place to be every Sunday either U r going to dance or enjoy the music 😊
Great service, good management and awesome atmosphere
Great service, good management and awesome atmosphere
Written April 13, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aisha L
Greater London, UK1 contribution
Oct 2015 • Family
One of the worst experience in Doha. I was welcomed with very rude face of one short European dark hair lady and some scary securities. I saw her before inside many times serving tables so maybe she has been promoted. She seems doesn't know what is "smile". Anyway it's not the important part of my horrible night. They stop me and my boyfriend and his friend cause they asked be couples. He explained that his first time without his girlfriend cause she is abroad. I understand the rules but the way how they treat was like to animals. We felt very embarrassed. We ask to call manager and came his assistant. Sorry but he couldn't solve anything. Same rude attitude . We traveled many countries this kind of hospitality never experienced before. We directly left and went to better place. Best club in doha ? Sorry the worst club in the world.
Written October 26, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ElenaVoronina14
Doha, Qatar11 contributions
Jun 2014 • Couples
Crystal provides very good service, the music varies and suits taste of everybody. Better to warm up at WAHM ( pre-party place in W) and then go downstairs to Crystal at 11pm when the real dancing starts. I really would like to thank to hostess girls Chika and Raisa- their smiles meet you at the entrance and make the night brighter.
Written June 12, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Khumo K
Doha, Qatar1 contribution
Please allow me to share my experience. I have not stayed in the hotel, but have been going to their restaurants, lounge and club regularly for the past year and a half. To my amazement, this past Tuesday, we made a reservation for a table at Crystal. When we arrived and mentioned that we had a reservation, we were told that we are not on the reservation list, and off course we did not ask for a reference number or confirmation number because it was confirmed to us by telephone. The manager stated that we could not enter as it is reservations only that evening. Funny thing is once he denied us access, people started streaming in, without even stating their names to be checked on the reservation list.
More people were getting denied, when I took a glance from far, I noticed that the manager was letting in only Caucasian's, Asians and Arabs only. All the people who were denied access were black people, of which I am one.
We went as far as asking th manager to give us a minimum charge for the night which are willing to pay in advance just so that we can get in, he still refused. When we asked him why the rules had changed since we had been coming here regulary, his answer was simply in the rudest manner 'because I said so'.
I have written this on W's facebook page twice already and both times it was deleted without a response or apology. Shows the professionalism indeed. Surely such a hotel will not be affected by 5 peoples revenue, but one would think that they would think twice about their reputation.
Nonetheless, my experience was undermining, embarrassing and frustrating. We were beyond shocked. This manager was literally moving us out of the way to welcome his fellow Arabic brothers and sisters as well as white people. The rest of the staff were also confused, telling us that they too do not understand what was going on.
That guy has completely ruined the image that I had of W Doha. Waiting to see if this too will get deleted without any response or care in the world.
Very disappointed individual...
More people were getting denied, when I took a glance from far, I noticed that the manager was letting in only Caucasian's, Asians and Arabs only. All the people who were denied access were black people, of which I am one.
We went as far as asking th manager to give us a minimum charge for the night which are willing to pay in advance just so that we can get in, he still refused. When we asked him why the rules had changed since we had been coming here regulary, his answer was simply in the rudest manner 'because I said so'.
I have written this on W's facebook page twice already and both times it was deleted without a response or apology. Shows the professionalism indeed. Surely such a hotel will not be affected by 5 peoples revenue, but one would think that they would think twice about their reputation.
Nonetheless, my experience was undermining, embarrassing and frustrating. We were beyond shocked. This manager was literally moving us out of the way to welcome his fellow Arabic brothers and sisters as well as white people. The rest of the staff were also confused, telling us that they too do not understand what was going on.
That guy has completely ruined the image that I had of W Doha. Waiting to see if this too will get deleted without any response or care in the world.
Very disappointed individual...
Written February 27, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sergio H
Doha, Qatar51 contributions
Apr 2015 • Friends
I was planning to had a great start of my weekend, but BIG thanks to Crystal at W! It's was most horrible experience since 3 years! I was terrible night! There was big buzz about International Dj Sam In all social media, so I've decide to go with my friend to enjoyed it. We was waiting in the door for 25 minutes for new manager called Luis. Unprofessional, rude, aggressive and with no manners at all. after when Younes told him that we used to be regulars, he let us in. We went inside after 30 minutes. Management level went down Big Time!!!
We ordered drinks which was served in 15 minutes, bartenders seems not happy and rude. Order was Double and Bartender served us single, but I paid for more. We called this new manager "Luis", but he was so busy drinking champagne at another table! "Such a great effort to gain customers respect!" Bravo!!!
It was my last visit to Crystal and I'm not recommending to all my friends to go there!!! You will be threated like labors! I'm the member of Lebanese community and I will share my last experience at Crystal to all of them!
We ordered drinks which was served in 15 minutes, bartenders seems not happy and rude. Order was Double and Bartender served us single, but I paid for more. We called this new manager "Luis", but he was so busy drinking champagne at another table! "Such a great effort to gain customers respect!" Bravo!!!
It was my last visit to Crystal and I'm not recommending to all my friends to go there!!! You will be threated like labors! I'm the member of Lebanese community and I will share my last experience at Crystal to all of them!
Written April 24, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Msmystiq
Doha, Qatar11 contributions
Went to W hotel's Crystal club last night and had the worst clubbing experience of my life. It's bad enough that the club is tiny and packed with sleazy men but to top it off the manager was the worst of all!! My girl friend and I went there and we were offered free drinks on the house by the club manager Mr. Amzad. He told us they were welcoming drinks as we are tourists in Doha.. After a few drinks he started hitting on me and my friend and asked us to join him back at his house for an after party!! When my friend and I declined his offer he turned around and called my friend a [--]!!!!!! I could not believe that a 5 star hotel management would act in such a manner.. It's bad enough that women are made to feel uncomfortable with men harassing them but then to have this coming from the manager himself is just down right pathetic..
Also noticed unlike the rest of the club managers in Doha who dress in suits Mr. Amzad walks around in just a shirt!! Not what you would expect from a 5 star hotel who claim to offer best service to their patrons.. Only saving grace of this club is the music but then the harassment from the manager isn't worth a trip to this club. Un-doubtly the WORST club in Doha and will never return there again.
Also noticed unlike the rest of the club managers in Doha who dress in suits Mr. Amzad walks around in just a shirt!! Not what you would expect from a 5 star hotel who claim to offer best service to their patrons.. Only saving grace of this club is the music but then the harassment from the manager isn't worth a trip to this club. Un-doubtly the WORST club in Doha and will never return there again.
Written June 27, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear M R,
W Doha does not condone any form of harassment. We take these allegations very seriously, and we would like to investigate this case to the fullest extent at the earliest.
We have tried contacting you via personal message on the same day of your post, however we were not able to reach you. We would appreciate it very much if you were to get in touch with us at e-insider.wdoha@whotels.com and share your feedback with us in more detail.
Kind regards,
Esra Parin
B&F Manager - W Doha Hotel & Residences
Written July 15, 2012
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fawaz R
1 contribution
My friends and I decided to go to Crystal lounge last Tuesday. It was around 1:30am or something. They told us we cannot get in because it's too late. I do not live in Doha, but i was visiting and my friends tried to show me around and at this hour we did not know where else to go, so we decided to give it a shot and try with one of the managers or supervisors to see the possibilities. My friend was really frustrated as they refused to let us in, because he said "we are too busy to serve more guests" so my friend commented: "Come on, you are actually the only thing we have in Doha" and manager's response -a guy called Majed or Amjad or something- is "then Don't come back again"!!!!!!!
We left afterwards and we were really upset, because in my opinion that is the worst thing I have ever heard from a hotelier or what I thought he is. Then we saw a British guy and he gave us his business card and said please let us know next time, and bla bla bla. His title is "Director of B&F"; no idea what that is and he apologized and said it's just a hectic night!!! seriously??!!!
So I would like to express my disappointment and advise that Majid Person; if you cannot handle stress; try to find yourself another career as you will not really succeed with hospitality; apparently you know nothing about it.
Please save your time and do not send me this “thank you for your feedback” fake message and just work on your staff attitude.
We left afterwards and we were really upset, because in my opinion that is the worst thing I have ever heard from a hotelier or what I thought he is. Then we saw a British guy and he gave us his business card and said please let us know next time, and bla bla bla. His title is "Director of B&F"; no idea what that is and he apologized and said it's just a hectic night!!! seriously??!!!
So I would like to express my disappointment and advise that Majid Person; if you cannot handle stress; try to find yourself another career as you will not really succeed with hospitality; apparently you know nothing about it.
Please save your time and do not send me this “thank you for your feedback” fake message and just work on your staff attitude.
Written December 19, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shahabas K
2 contributions
Date : 25 July 2015
W hotel Doha Qatar
Really sorry to say this, I had a very bad situation at the crystal club at the w hotel Doha. I had taken the membership at the club last Monday, 20th July 2015. There was a bouncer at the door named Ramie I guess, he is an African guy. He told me the pub had only couple entry. So I came in with a girl named Alex whom I met at the hotel and she agreed to go in with me. But the bouncer refused the same and did not let me in claiming that I was not together with her and we were not friends it seems.
Then I went back to the pub on 23rd July 2015 with my friend Faheem and two girls Sheryl and annova, I entered the pub and had no problems. And after that I went in today 24th July 2015 , before I went in three of my friends were already in. When I went in with a group who I had already known at the party. They told me you come here, called me the bouncer mr. Ramie he behaved in a way as if I was a Culprit for some kind of crime. He told me you come here. He told me you are not allowed In the club, he claimed you tried to sneak into the club, you are not drinking alcohol or spending too much money, he told me last day they left me into the pub unknowingly and today they are going to ban me and told me no reason for the same, I asked ramie to call mr. Louis who was the manager for the club and he himself claimed to be the manager and told me he himself is the manager. He also added and said never come back to the hotel again. Can I ask you something is just a bouncer the decision maker to just ban a person for no reason from a club of a five star hotel. Mr.ramie also claimed in times that I was trying to hook with girls from there. Let me end saying that I am a person going to the party to just enjoy the mood and music and I don't even drink alcohol.
Please at least make sure staff behave good with people and take a note this does not repeat again in the future.
And please don't take this letter as my intention to reclaim my right to enter into the pub, it's just a requisition to treat people with respect and without racial discrimination.
Shahabas km
Shahabaskm@gmail.com
W hotel Doha Qatar
Really sorry to say this, I had a very bad situation at the crystal club at the w hotel Doha. I had taken the membership at the club last Monday, 20th July 2015. There was a bouncer at the door named Ramie I guess, he is an African guy. He told me the pub had only couple entry. So I came in with a girl named Alex whom I met at the hotel and she agreed to go in with me. But the bouncer refused the same and did not let me in claiming that I was not together with her and we were not friends it seems.
Then I went back to the pub on 23rd July 2015 with my friend Faheem and two girls Sheryl and annova, I entered the pub and had no problems. And after that I went in today 24th July 2015 , before I went in three of my friends were already in. When I went in with a group who I had already known at the party. They told me you come here, called me the bouncer mr. Ramie he behaved in a way as if I was a Culprit for some kind of crime. He told me you come here. He told me you are not allowed In the club, he claimed you tried to sneak into the club, you are not drinking alcohol or spending too much money, he told me last day they left me into the pub unknowingly and today they are going to ban me and told me no reason for the same, I asked ramie to call mr. Louis who was the manager for the club and he himself claimed to be the manager and told me he himself is the manager. He also added and said never come back to the hotel again. Can I ask you something is just a bouncer the decision maker to just ban a person for no reason from a club of a five star hotel. Mr.ramie also claimed in times that I was trying to hook with girls from there. Let me end saying that I am a person going to the party to just enjoy the mood and music and I don't even drink alcohol.
Please at least make sure staff behave good with people and take a note this does not repeat again in the future.
And please don't take this letter as my intention to reclaim my right to enter into the pub, it's just a requisition to treat people with respect and without racial discrimination.
Shahabas km
Shahabaskm@gmail.com
Written July 24, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
natalia832
Doha, Qatar3 contributions
Mar 2016 • Friends
Worst place in Doha ever. 5 star hotel where women get harassed in front of the security staff and the manager. What a shame! This happened to me few times. Was physically and verbally abused by one of manager's lebanese friends. The security got involved many times during few evenings as the same guy was physically violent to me(pushing me, spilling drink on me, threatening, insulting). Accidental people were trying to help but as the manager's good friend the guy was always most welcome to the place. Each time was promised that it won't happen again. Unfortunately the guy didn't suffer ANY consequences. As situation repeated recently I was trying to speak to the manager again, the most rude, unprofessional and bad mannered guy anyone could imagine. He just turned his back to me and showed me the door. I still can't recover from the shock that such things take place in a world class hotel. This place is VERY UNSAFE for girls. As long as someone is manager's friend he can harass women as much as he want without bearing any consequences. Horrible, unprofessional, unsafe! Won't recommend to anyone. There are much better places in Doha!
Written April 20, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Saška B
Doha, Qatar14 contributions
Dec 2015 • Friends
I definitely wouldn't recommend this place as you can get embarrassed at the door. I went last night, Tuesday, with my boyfriend and two of his friends, and waiting for other friends to come. I know the couples only rule, and I was trying to explain to the manager that 3 more girls are on the way. Of course he didn't let us in. The peak of drama was when my girls came, he let 3 of them in saying how we cannot go inside as we didn't enter the hotel tougether, moreover I am a regular guest there and this embarrassing situation didn't happen before. So for me, him and his friends the night was a complete disaster. Such a shame that a good place like Crystal gets ruined like this
Written December 9, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello there,
Crystal Club offers a big space for a great party, with 2 bars and one reception area. Bathrooms are insigth the club as well.
Written September 22, 2019
Very friendly people , Carlos the bartender from Colombia excellent service the wonderful place
Written September 5, 2019
thank you, Heidy! We will tell Carlos about your words :) please give us a review at W Doha page
Written September 22, 2019
Cómo resuelven el tema de las bebidas alcoholicas para tutistas en el club?
Written February 26, 2019
Hello, how can I plan a romantic birthday celebration for my love? I am looking for a unique experience at Crystal.
Written November 13, 2018
Hi
Do you have free entrance to Crystal for hotel guests
Written November 24, 2017
Hi. I don't think so. I think even for hotel guests u will have to get a membership for 100 QR for ladies and 150 QR for gents. But u better give them a ring as I left from Doha 4 months ago so they maybe changed the rules.
Written November 25, 2017
Thanks a alot Delaney laila it was really an amazing night just coz u made us feel comfortable 🙏🏻 best service ever!!!!
Written July 24, 2017
Hello!
Crystal opens from 8PM to 2AM.
All the best,
Cristina
E-insider
Written August 22, 2016
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