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About Isram Israel
Full Tour operation in Israel operating Day Tours, shore excursions, fully escorted tours, rent a cars , conventions, hotel only stays, transfer services, airport assist services.
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Elaine P wrote a review Aug 2020
Chicago, Illinois12 contributions11 helpful votes
My husband and I had a trip to Israel, Jordan and Egypt along with our flights planned for April 2020 through ISRAM. Planning went well, and we made the remaining payment in full in February 2020. Just a few weeks later Coronavirus hit. ISRAM went out of their way to be as difficult as possible. Even after borders were closed, planes were not flying, Israel was not allowing foreigners to enter without self quarantine for 14 days they refused to cancel the trip and refund our money. Finally, after weeks of back and forth we agreed, reluctantly, to accept their offer of cancelling the trip with an approximate 10% penalty on the land portion. We were told if we did not take this offer the penalties may be greater later on (emails outlining this in my possession). It was us who informed ISRAM that our flights had been cancelled when they should have been on top of it. It was us who were left to fight for our refunds with Lufthansa and Egypt Air while ISRAM did nothing. Someday, hopefully, we will be able to take this trip, but it will not be through ISRAM. They had no morality or compassion during this unprecedented time. We do not trust them at all.
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Date of experience: April 2020
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Bruce P wrote a review Mar 2020
1 contribution
Have meant to visit Israel for years and finally took the time. Am I glad I did. IsramIsrael was recommended to us. They offered a range of tours and itineraries and hotels so it was easy to find just what fit our needs and budget. They provided our own guide and driver as an upgrade and that helped us learn more. Our guide, Effie, was knowledgeable, pleasant, and flexible. Because we had our own car and Guide Effie was able add to our itinerary some slights we would not visit were we on a large bus tour. That kind of personalization was really worth it. All of the itinerary objectives were met and they were well organized. The hotels were excellent and the included breakfasts were typical Israeli feasts of fish, fruits, eggs, salads, cheeses and breads. IsramIsreal also organized all the airport transfers which made getting from and to Ben Gurion International easy and simple. Overall, I've had many great vacations that were entertaining and instructive. This one tops the list. Would definitely (and have already) recommended them to others and I look forward to our next trip with them.
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Date of experience: February 2020
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Amira G wrote a review Jan 2020
1 contribution
It was an incredible trip visiting Israel. Their were 9 of us. 5 adults and 4 teenagers. Isram provided us with VI P escort, We were met at Ben Gurion airport ,they took care of our Luggage and passport and we were than escorted to our car and drove to Tel Aviv to our hotel.it was wonderful,we didn’t have to worry about anything. The next day we met with our tour guide Ofer Levy and our driver. They made the whole trip great. Ofer was so informative and knowledge about the history of Israel. Some of the sights I truly loved were MACHON AYLON (the bullet factory) Caesarea Maritima.Persian Gardens, Golan heights,Sfad, Jerusalem,Yad Vashem Masada,Dead Sea.Old City,Western Wall and oh so much more. It was so moving,emotional and felt so safe.
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Date of experience: December 2019
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Roslyn P wrote a review Dec 2019
Monroe, North Carolina4 contributions2 helpful votes
We just got back from a ten-day trip to Israel. Isram Israel handled all our arrangements brilliantly, and we were indeed "whisked" from one great adventure to another. We had a guide who suited us perfectly, and we are five very picky women. I would go back to Isram Israel for another trip in a heartbeat, as would the other four in our group!
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Date of experience: December 2019
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GrandTour587207 wrote a review Nov 2019
1 contribution
Just got back from a 12 day tour to Israel with Isram Israel..... If. you are going you should definitely check them out.... First extremely organized Everything went like clockwork from start to VIP treatment at airport coming home... Our tour guide was incredible. So knowledgeable and very funny even though we were exhausted most days....Tour is very comprehensive. Hits all the important spots and then some. Hotel choices were great and we were given access to all the executive lounges in the three hotels we were at...Food galore and wine and liquor. If you are going to Israel be prepared to walk and then walk some more... comfortable shoes a must. Many surprising moving moments of the itinerary....What a fabulous country.... Never felt unsafe at any time there...If you go I highly recommend you check Isram out.... You won't be disappointed
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Date of experience: November 2019
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