Horizon Spa
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

5.0
36 reviews
Excellent
34
Very good
0
Average
0
Poor
0
Terrible
3

Victoria
2 contributions
Friends
The spa is excellent while keeping decent prices (very good value for money )
We enjoyed the massage so much and the experience that we booked a few days later another treatment.
The staff was very professional and gave us one of the best massage we ever had.
The nice plus of this spa is the relaxing room that you can enjoy before and after without any time pressure.
Written January 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

דיתי מ
Ramat Gan, Israel6 contributions
Couples
Double treatment Spa day with a friend. Excellent service all around... from the chance room to the pool. Special thank to my therapist who was fantastic and super professional. VIP treatment all around. Great experience. Would definitely return :-)
Written July 27, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

רוני ה
2 contributions
Friends
perfect expirience..perfect service & facilities.. from the entrance till the exit..
the massage was grate.
i was the manager of one of the best spa in Israel for 12 years,so i know something about spa...
i will be back very soon..
Written July 27, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jean-Guy D
Brussels, Belgium316 contributions
Business
Super disappointing massage. Save your time and save your money, do not book "Strength Softness" massage. Horizon Spa features in the Spa Menu "Lumi Lumi" which is maybe their interpretation of Hawaian Lomolomi. They also have a massage called "Strength Softness" apparently a "special" technique from Israel with shakings to release tensions. It is actually a basic swedish protocol with very repetitive movements (forearms, knuckles) using basic sesame oil. No shaking at all during this session. Losing 500 sheckels is one thing, but losing 90 minutes listening to the same elevator music over & over is really sad. So many other places to visit in tel Aviv... What is even sadder is that the receptionists had no clue how to explain this massage, the therapist did not speak English so we could not communicate, and the Spa Manager did not seem to care when I went to his office and told him the situation.
Written July 23, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

gamsellem
Tel Aviv, Israel16 contributions
Solo
Worst service you will ever get. The owner and his wife are so rude beyond believe.

Jews don’t get treated well in this spa- it’s an Arab run and owned spa and they treat Jews poorly. Please save yourself the time and energy and don’t come here. The made opened the door on me while I was dressing and it was very embarrassing, when I brought this up with management aka the husband and wife who own the spa - they didn’t help and told me it’s my problem.

- Bathrooms are dirty and smelling like spoiled eggs.
- showers are broken and don’t work.
- people walk naked in sauna make/female it’s just discussing.
- no one speaks English or Hebrew.
- once they take your money they do t care for you.

This is far far from any legit spa in the state or anywhere else.

My advice to you - don’t go they are plenty spas around Tel Aviv, that will treat you much better. Also for the same price, one hour massage $600 you can get a full day treatment in any other spas in real Aviv like the brown hotel spa for example with breakfast and champagne included.

Safe yourself the time and energy don’t come to this spa you will be disappointed.

Advice for management - (the husband and wife owners)

Please learn how to run your business and learn how to be ethical to other people from different religion then you. And learn to respect your customer concerns and don’t scream at them.

I will be filling an ethical complaint with Sheraton and the Israeli government as I think this is not a legit / ethical business.
Written June 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Cornelia R
Tel Aviv, Israel45 contributions
Solo
If you look for a few relaxing hours, this is the place. Located at the Tel Aviv Sheraton.
Very friendly reception, great resting room with champagne and cookies, although I would switch the cookies with fresh fruit.
Personal lockers, showers, hair dryers, bath robe and slippers are waiting for you.
Very professional treatment (Swedish massage) with relaxing background music.
Included in the price is the use of the hotel pool.
I will definitely be back and absolutely recommend!
Enjoy!!
Written July 24, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Denise C
Edmonton, Canada80 contributions
Solo
I was staying in the hotel and wanted to use the steam room so booked a short massage. I extended it when I arrived and am I ever glad I did! Exceptional massage- the best I’ve had in ages! The sauna and steam room are very clean and well maintained. Just right after a long day of touring around.
Written March 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Shirley Dor
5 contributions
amazing breakfast and then amazing morning in the Spa !
spa's team has a high sense of hospitality, very generous and sensitive. the massage was amazing, the waiting room is so nice and comfortable!
we asked for some peeling cream to use in the wet Sauna and instantly got it (wanted to buy, they gave it for free).
Towels, extras and a drink is also given in the waiting room, just to make sure you are relaxed.
i will for sure come back !
Written March 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Navigate425755
1 contribution
Family
הגענו לספא בשביל היום הולדת של אחותי והיה מושלםםם!!!! המזג אוויר לא היה כל כך טוב אז לא הלכנו לבריכה אבל בכל זאת נהנינו המון!!!!
Went to the spa for my sister's
birthday and we enjoyed ourselves very much ! The staff was wonderful!!! The treatments were amazing! Couldn't enjoy the pool because of bad weather but we still had a wonderful time!!!
Written October 23, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Etimor365
Tel Aviv, Israel58 contributions
Couples
The spa itself has a very fancy design and everything is super clean and well organized.
they have a special resting room prior to the treatment offering hot drinks, wine and some cookies.
they also give a locker along with a bath robe, towel and slippers.
the masseuse was great and answered all my personal needs as i requested.
Massage rooms are clean and everything was comfortable, great and clean showers.
overall wonderful experience, highly recommended, I will tell everyone.
Written July 1, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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