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+1
What an amazing trip of a lifetime! This well organized tour has helped me see more of the Holy Land than I would ever have seen on our own. From the planning to the tour itself, my questions were promptly answered and I was always well informed. Our guide, Yahir, was quite…
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Date of experience: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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+1
Only day three of our Roots of Your Faith tour with Jordon and Egypt extension and AIT has provided service beyond expectations. As we travel the remainder of our nearly three week trip I am confident the experience will continue to be exceptional. Yair, our tour guide, is…
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Date of experience: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Review of: 7 Nights Holy Land Tour
Our guide, Yoram Black,was very knowledgeable and tried to make sure we got to see as much as possible. I always felt rushed and never seemed to have time to contemplate the magnitude of the events that happened here. I didn't feel like I could trust our guide because he left…
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Date of experience: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Inspire61818635731, Manager at America Israel Tours
Responded 3 weeks ago
Thank you for the feedback - we highly value our Travelers’ input as it truly helps us on our quest to constantly improve our travel services. Yoram is one of our most popular, knowledgeable and empathetic guides. He was so distressed that he had to start one of the touring without a passenger - we have never had to do that before. We have many sites to see each day and as you mentioned, spending enough time at each of the sites is crucial. Any delays, such as a late start on any given day, results in less time at one or more sites on the days' itinerary. That is why at the orientation dinner, at the beginning of the tour, we stress how important it is to respect the time of all fellow travelers and be ready on time at the begging of each touring day . As a tour operator, we have an obligation to our travelers to visit all the sites on the itinerary, and unfortunately, those who are late multiple times will have to meet us at the next site. It was a hard decision that Yoram had to make in order to preserve the schedule and he didn't make the decision lightly. We deeply regret that it affected the experience of your tour, and we hope that your overall experience was positive and rewarding. The AIT Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The front office staff, Skyler and Regan had been very helpful through the whole process and made it very easy. We are half-way on our tour, so far everything had been great. Our tour guide Yoram is very knowledgeable. We are learning lot of the History of Israel and "Roots of …
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Date of experience: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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We booked our 10 Day "Roots of Your Faith " with AIT Since 2020. Due to the Covid-19 Pandemic, we could not travel. We finally got cleared and traveled at end of August! AIT staff especially Skyler and Raegan always communicated with us and kept us informed about everything…
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Date of experience: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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