Laila Tours and Travel
Laila Tours and Travel
5
About
Laila Tours & Travel of Bethlehem has been providing quality tours and pilgrimages to the Holy Land, Jordan and Egypt since 2006. We also provide outbound ticketing services for residents and visitors to the Holy Land.
Jerusalem, Israel

Awards
Travelers' Choice
2023
Tours and Tickets by Laila Tours and Travel
Travelers talk about
(53 reviews)
(2 reviews)
(2 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles116 reviews
Excellent
112
Very good
4
Average
0
Poor
0
Terrible
0

Brendan Metcalfe
Milton Keynes, UK8 contributions
5.0 of 5 bubbles
Mar 2023 • Friends
Laila helped me organise a pilgrimage from the St Barnabas Cluster of Parishes in Milton Keynes that went out 17 - 25 March, a group of 38 parishioners. All of the group except myself were first-time visitors to the Holy Land with the usual apprehensions of a first visit.
Laila was most helpful in planning our visit and developing an itinerary based on her years of experience. Once we arrived, Laila delivered for us a wonderful experience to all the key sites with a most knowledgeable guide, a careful and friendly coach driver, fantastic hotels and all the logistical support we could ask for.
ALL the group were amazed at her and her team's first class service, attention to detail and willingness to make every arrangement and answer every request to ensure a once in a lifetime experience for everyone.
I would be happy to endorse her company's services to anyone considering a visit to the Holy Land.
Brendan Metcalfe.
Written March 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We appreciate your review, and it was a pleasure planning your trip!
Written May 28, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Marie S
London, UK11 contributions
5.0 of 5 bubbles
Mar 2023 • Business
We have used Laila tours multiple times and they always go the extra mile to make our trip the best it could possibly be.

Michael our tour guide was so knowledgeable and was able to adjust our itinerary so we saw the most amount of sites in Bethlehem and also avoid the crowds. We left with an understanding of the importance of the history, culture, politics and religion of the land and really felt spiritually inspired from our experience.
Written March 24, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for always choosing Laila Tours and Travel.
Written May 28, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

obregen
Caribou, ME67 contributions
5.0 of 5 bubbles
Feb 2023 • Couples
We did. Day trip to Jerusalem and Bethlehem from Amman, Jordan with Roni as our driver and Michael as our guide. The day actually started the evening before when Roni kindly worked with us on plans for picking us up at the Israeli border the next day. Roni was fun and engaging as rode into Jerusalem and back to the border pointing out interesting sights or sharing bits about daily life. He is also a skilled driver knowing various routes to get place to place, and being able to work his way through the very crowded and small streets.

Our guide Michael was friendly and very knowledgeable about the history and religious significance of all the sites we saw. He was very mindful of our time since we were on a day tour and packed in as much as possible in terms of information about each site, but was honest about what things would and would not be possible on a limited time tour. He also knew all the tricks to move through the various sites quickly and easily. Finally, he kindly gave us a lot of information about the geopolitical situation and daily life in this complex region.
We appreciated them both very much. They made a great team, and we had. Wonderful day. Highly recommend them and Laila.
Written February 23, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We appreciate your review! Thanks for choosing Laila Tours.
Written May 28, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rose D Metcalfe
Milton Keynes, UK38 contributions
5.0 of 5 bubbles
Mar 2023 • Friends
The best pilgrimage ever, it is my first time to visit the Holy Land and very grateful of Laila and Misha's effort who helped and accomodated our request for a group of 38 pilgrims and provided us an amazing experience, and to mention our tour guide Mahran very knowlegeable and kind, teamed with expert driver our trip was exceptionally memorable.

The hotel they have chosen are very accessible within walking distance to holy sites and arranged masses at churches and we were given a chance to visit the living stones and interact with the locals.

I highly recommend Laila tours, they will give you the experince of a lifetime that you will never forget.
Written April 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was a pleasure planning your trip! Thanks for traveling with Laila Tours.
Written May 28, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rasheed O
2 contributions
5.0 of 5 bubbles
Dec 2022 • Family
We had a great experience using this agency in Palestine visiting many religious and historical sites in places around Jerusalem, Betlehem, Jericho and environs. Ayman was both our driver and our super knowledgeable and friendly tour guide. Ayman is patient and presents historical facts from many angles that allowed us to draw our conclusions.

I would highly recommend him if this is your first visit or a repeat visit. Ayman is generous with his time and he puts a lot of passion and dedication in what he does.

I would give Ayman a six star if it was possible. Traveling with a family of 4 can be challenging and more so with a teenager, he made the whole experience enjoyable and we now feel we covered almost all important sites in Palestine.
Written December 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We appreciate your review! Thanks for choosing Laila Tours.
Written May 28, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Molly C
1 contribution
5.0 of 5 bubbles
Mar 2023 • Business
I can't rate Laila Tours highly enough. I took a group of young people to Bethlehem through work - and I did the same last year. Both times we have had a completely incredible experience. Laila and her team are professional and always want to make sure that our trip is personalised to what the group want to see, but there are always interesting surprises along the way. Our group visited the main religious sites: st Catherine's church, the church of the Nativity, the milk grotto church and the shepherds' fields. Michael, our tour guide is a fountain of knowledge and really has a tablet for explaining the history of the area with clarity and passion. I have learnt so much.
I would highly recommend visiting local community projects in Bethlehem as well. We have been lucky enough to visit the women's centre St Martha's House and a local school. Both visits enabled us to understand the context of Bethlehem from the perspective of those who live there. The trip ran so smoothly because of the transport that had been arranged to collect us from our hotel in Jerusalem and take us through into Bethlehem seamlessly.
Laila and her colleague Micheline arranged for us to visit a new restaurant in Bethlehem which had the most incredible food. Some of the best food I've ever eaten! Overall, we left with full tummies but also full hearts.

Thank you Laila, Michael and Micheline! I hope to be back soon!
Written March 24, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
You are most welcome and thank you for your heartfelt review!
Written May 28, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ellen Z
Brecksville, OH2 contributions
5.0 of 5 bubbles
Oct 2019
Laila Tours gave me the greatest experience, way beyond my expectations. I now see Israel in a whole new light and left wanting to know more. Our guide Raed was so knowledgeable, patient, friendly. I loved traveling with him and the rest of our group of 50+ pilgrims. The experience was filled with "extras" such as small gifts, cocktail reception, dinners with dancing, timing the Wailing Wall on Thursday when Bar mitzvahs are happening, and much more. They took all the stress out of traveling to a foreign country. I highly recommend Laila Tours!

One of my many favorites was the walk thru old Jerusalem early in the morning to walk the stations of the cross. We prayed, sang, and walked together, the same steps that Jesus carried his cross.
Written August 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We're happy to hear you had an amazing experience. We appreciate your review! Thanks for choosing Laila Tours.
Written May 28, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ima O
1 contribution
5.0 of 5 bubbles
Mar 2023 • Family
The tour of the Holy Land my family and I undertook with the St Barnabas Cluster in the United Kingdom, organised by Laila tours was fantastic.
The guide was empathetic to our needs, as I traveled with my two children and husband. He was thoughtful and very knowledgeable about both the history of the politically charged country and about the religious sites. He answered every question we had, and we had a lot of them.
Laila tours arranged transportation, special access and discounts for us at stores, restaurants and in all the religious places we visited.
We had masses in some of the most iconic churches in the world and this is an experience I and my family will never forget.
We had a truly blessed experience.
Written April 8, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were blessed to plan your trip! Thanks for traveling with Laila Tours.
Written May 28, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Amanda L
3 contributions
5.0 of 5 bubbles
Mar 2023 • Couples
Maria was absolutely wonderful in helping us plan our private tour to Jordan. We got a comprehensive itinerary of Jordan starting from Jerash, Amman, Dead Sea, Wadi Rum to Petra all in 4 days!

Accommodations and daily itinerary was shared in advance and fit our needs and budget. The driver that was arranged gave us a lot of information along the way and was accommodating to our schedule, Maria was easy to reach throughout and there was flexibility within the daily agenda. Would highly recommend and book another tour with Laila in the future. Thank you so much for our wonderful experience of Jordan!
Written March 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We appreciate your review! Thanks for choosing Laila Tours.
Written May 28, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rehan
11 contributions
5.0 of 5 bubbles
Apr 2023 • Family
We did a day trip from Amman to Jerusalem and Bethlehem. Our tour company and Jordan set us up with Laila Tours and Travel for a guided tour of both cities. Our tour guide, Martin Handal, was amazing. We were delayed at the border and arrived two hours later than expected, but Martin made sure we didn’t miss anything. He is extremely knowledgeable and very pleasant to be with. We thoroughly enjoyed our time with him and would highly recommend him and his company to anyone.
Written May 4, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review!
Written May 28, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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