In April-May 2022, I travelled to Turkey on a 18 days trip. Besides Istanbul, I also visited Cappadocia, Selcuk, Fethiye and Antalya. As I was planning for my trip, I reached out to several tour operators. Of all the proposals that I received, the one offered by Efendi Travel appealed to me the most. The itinerary was exactly what I was looking for, the pricing was fair, but most importantly, I was extremely impressed by the honest and transparent communication from Efendi’s Travel Consultant assigned to me – Mr. Gökay Eskizambak. Though I have travelled extensively all over the world, I had never travelled to Turkey before, and since we were coming out of the COVID imposed restrictions and in view of the ongoing war situation in Europe, I had several questions before committing myself to the trip. Gökay patiently addressed all my questions in the most detailed manner possible. I was also touched by Gökay’s responsiveness – all my emails were always responded within a very short period. Considering the time difference between the US and Turkey, it often meant Gökay responding to my messages in the middle of his night.
I joined tours for most of the days of my travel at each of the locations I visited. Gökay connected me with local tour operators – they were knowledgeable, courteous and were always on time. I experienced no difficulties during any of the tours and only have great memories to share.
Throughout my travel, Gökay always remained available, by text messages as well as by phone – in the few instances when I had questions for him or looking for any clarification with respect to my tours, I was always able to reach him. On his part, Gökay made a point to stay in close contact with the local tour operators and always reached out to me the day prior to reconfirm next morning’s arrangements. In addition, Gökay also helped me with any general questions I had as well as a mandatory PCR test that I needed to take in order to return to the US. In my heart, I always knew I can count on Gökay.
During my stay in Istanbul, I was able to meet Gökay, so I was able to personally thank him for the level of personal attention he extended to me as he arranged my trip. The level of support, cooperation and guidance that I received from Gökay was a big reason for me deciding to travel to Turkey solo for the first time in a post pandemic world and for selecting Efendi Travel as my tour provider.