Istanbul E-pass
Istanbul E-pass
5
City ToursMulti-day ToursCultural ToursHistorical & Heritage ToursHop-On Hop-Off ToursBoat ToursNight ToursSightseeing ToursPrivate ToursFood ToursTaxis & ShuttlesWalking ToursArchaeology ToursDay Trips
9:00 AM - 6:00 PM
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM
Sunday
9:00 AM - 6:00 PM
About
Istanbul E-pass is sightseeing city pass which is best way to get around Istanbul. FREE entry to over 60 Top Istanbul Attractions. All in 1 digital pass. Istanbul E-pass offers you huge savings on admission prices. Save up to 70% and more…
Istanbul, Türkiye

Awards
Travelers' Choice
2023
Tours and Tickets by Istanbul E-pass
Travelers talk about
(3 reviews)
(3 reviews)
(2 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles948 reviews
Excellent
831
Very good
82
Average
13
Poor
14
Terrible
9

Robert
1 contribution
5.0 of 5 bubbles
Jun 2022 • Couples
Outstanding experience! From the first moment you get assistance for questions and reservations. As a customer they are creating a Whatsapp group with you and 24/7 you get assistance! The team double check all reservations and confirm with different service providers the pickup time or anything needed. They also made for me flight booking and hotel reservations for Cappadocia tour. They respond in no time including weekends...The Epass Istanbul is great value and must buy to visit Istanbul with good discounts and being assisted during all the time. Thanks to Dan and team!
Written June 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Robert, Thank you so much for taking the time to review us. We are more than happy to hear that you enjoyed your trip and the experience with Istanbul E-pass. We look forward to being a part of your next adventure in Turkey again! Best Regards Dan Istanbul E-pass
Written June 10, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Simon
1 contribution
5.0 of 5 bubbles
Sep 2022 • Family
I researched a few Istanbul passes at short notice and this one seemed the best. From first contact via whatsapp, pre purchase, to last contact for return airport transfer the service and product was absolutely first class, flawless and best value for us.

Whatsapp group was like a personal concierge service.
Their guides are excellent.
They include tickets to the Harem at both Topkapi and Dolmabache when other similar passes do not and those other passes cost more.
They offer the possibility to buy a pass then extend it for the additional price difference if you wished to after first days' experience, a great "no brainer" of an offer.

This company is new and growing for all the right reasons. They even manage this well, advising of more scheduled tours timetabled the day we arrived, before the start of our pass which was over the weekend. We took advantage of these new tours to make options in our schedule and for two tours we were one group by ourselves with a personal guide!

If you are considering one of these types of passes for Istanbul I highly recommend Istanbul Epass. Especially if it is your first time and you want good support and guidance and like having tour guides. Do bear in mind though once you are comfortable in Istanbul it is possible to make your own way if you prefer too, which is what we chose to do after fully considering the option to extend our pass.
Written September 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Simon, Thank you so much for taking the time to review us. We are more than happy to hear that you enjoyed your trip and the experience with Istanbul E-pass. We look forward to being a part of your next adventure in Turkey again! Best Regards Dan Istanbul E-pass
Written September 23, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Giancarlo
Bangkok, Thailand15 contributions
5.0 of 5 bubbles
Jun 2022
I used the ePass on June 19th and 20th 2022 and I highly recommend it. Extremely efficient. They provide commendable assistance with immediate and comprehensive response via WhatsApp. However, I strongly advise against booking the Bosphourus Dinner Cruise which I would define as more than disappointing, better to say horrible. Certainly not because of the ePass. Money down the drain and a ruined evening. Read the reviews for more information.
Written June 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Giancarlo, Thank you very much for your kind words. It was our pleasure to assist you during your stay in Istanbul. Again, sorry to hear that the dinner cruise experience was poor. Your feedback is very valuable and important to us, it has been shared with the management team as we discussed. Thank you and hope to serve you again in the future. Kind Regards Dan Istanbul E-pass
Written June 21, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

MMH
Istanbul, Türkiye1 contribution
5.0 of 5 bubbles
Jun 2022 • Couples
These passes were a very prudent investment. Saved us both time and money. They personalize the experience with a dedicated WhatsApp group just for your travel group/booking. And they remain available 24/7 for any queries or questions that one might have. Not to mention that these guys remained available much after the passes expired and would go above and beyond to help. I would highly recommend this pass to anyone visiting Istanbul to visit the "must do" places. It makes everything to easy and seamless.
If you plan out your trip in advance and shortlist the palace you have to visit before hand, these passes help you save more money as you can cover more in a day. The discounted transfers to and from the airport were amazing along with the discounted PCR tests that they come to your hotel lobby to perform. They also fully cover a oneway Havaist bus transfer either to OR from the airport per pass!

All in all....these guys stood up to the test and delivered more than what was promised! Highly recommended!
Written June 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear MMH, Thank you so much for taking the time to review us. We are more than happy to hear that you enjoyed your trip and the experience with Istanbul E-pass. We look forward to being a part of your next adventure in Turkey again! Best Regards Dan Istanbul E-pass
Written June 13, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Falak K
1 contribution
4.0 of 5 bubbles
Sep 2022 • Family
Would absolutely recommend the Istanbul E-pass, specially to first time travellers who have lots to cover in limited time. They provide hotel pick up and drop off service for some tours as well (cruise dinner/bursa trip etc.) Their guides have good knowledge and are kind and well behaved. Their response time on WhatsApp is very efficient and they provide an apt clarification to any query thay you would have along the way.
Written October 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Falak K, Thank you so much for taking the time to review us. We are more than happy to hear that you enjoyed your trip and the experience with Istanbul E-pass. We look forward to being a part of your next adventure in Turkey again! Best Regards Dan Istanbul E-pass
Written October 5, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rae G
5 contributions
5.0 of 5 bubbles
Sep 2023 • Couples
Excellent value for money. Well organised, well informed guides and excellent customer service. All the guides were on time all the sites had huge queues which we were able to avoid due to the Epass. Also excellent support from the admin team when I had a couple of issues. Resolved immediately. I highly recommend the pass and would definitely buy it again. 10 out of 10!
Written October 16, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, Thank you so much for taking the time to review us. We are more than happy to hear that you enjoyed your trip and the experience with Istanbul E-pass. We look forward to being a part of your next adventure in Turkey again! Best Regards Dan Istanbul E-pass
Written October 21, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Josipa A
Trogir, Croatia1 contribution
5.0 of 5 bubbles
Sep 2022 • Family
We liked the wide range of services we got with e-pass, from airport transfer to an Bosphorous cruise. I also have to say we really enjoyed the guided tours. Our guide, Buket (I think that’s how it is spelled) was great, she was sweet and she answered all of our questions. All in all, I think it was 100% worth it and will definitely recommend it to my friends who may travel to Istanbul. :))
Written September 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Josipa A, Thank you so much for taking the time to review us. We are more than happy to hear that you enjoyed your trip and the experience with Istanbul E-pass. We look forward to being a part of your next adventure in Turkey again! Best Regards Dan Istanbul E-pass
Written September 27, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Thasneem
1 contribution
5.0 of 5 bubbles
Sep 2022 • Couples
The Istanbul E pass is hands down the most efficient and reasonable way to travel in Istanbul. We managed to skip long waiting lines and had a ready made guide who gave us a wholistic personal experience. The added benefits like the discounted airport pick up was very helpful and the response from the team at any given time was prompt. This pass
Made our trip very convenient. The reserved items had pickups and drops as part of the service so that was pretty awesome too.
Written September 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Thasneem, Thank you so much for taking the time to review us. We are more than happy to hear that you enjoyed your trip and the experience with Istanbul E-pass. We look forward to being a part of your next adventure in Turkey again! Best Regards Dan Istanbul E-pass
Written September 14, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mohamed Ganchi
3 contributions
5.0 of 5 bubbles
Jul 2022 • Family
The pass represents excellent value for money. The service was absolutely superb. When booking the Bospherous Dinner Cruise as well as Airport transfers, we received responses very quickly. All activities requiring bookings were handled VERY efficiently. Activities not requiring any bookings worked perfectly with the QR codes provided.
Written July 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mohamed Ganchi, Thank you so much for taking the time to review us. We are more than happy to hear that you enjoyed your trip and the experience with Istanbul E-pass. We look forward to being a part of your next adventure in Turkey again! Best Regards Dan Istanbul E-pass
Written July 19, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lov
2 contributions
2.0 of 5 bubbles
Oct 2022 • Family
Everything with epass was good. Great support in whatsapp by the team.
BUT
1. We booked through e pass the day trip by flight for Ephesus. Spent 210 euros per head at epass discounted rate. Were booked early morning flight at 6:55 , understandable. Once in Izmir had to wait 90 min for various people in shuttle to land. Tour though advertised 9:30 to 5:30 lasted 10:30 to 3:40 pm. We were dropped in a seedy office of tour operator, again waited for an hour for shuttle to drop us back in the airport where another 3 hour wait for late night flight at 8 pm.
Total time in 3 attractions were
30 min in virgin mary house,
1 hr 45 min in ephesus and
10 minutes in temple artemisia.
Do not book this flight Ephesus day trip from Istanbul . You will waste time from 4 am to 10 pm for 2 hrs 30 min of sightseeing. Waste of money and time.
Epass team could have either booked an earlier flight, if not available should have organised a local attraction for us.(not ask us to take a cab and go to a mall)

If you are staying near Ephesus it's ok.

2.Also in the whirling Dervish show you will not be seated in the best seats if you book through epass rather buying directly at venue, was told by the show ticket man. I fought and had to force way to sit in front row . But the epass team tried their best by supporting me on whatsapp although not much influence over the show coordinator. Just be aware of this.

3.Same story with Bosphorous cruise with dinner and show. Best seats for direct bookings. Epass is the poor relation here.

Overall experience good due to support from whatsapp team, but Ephesus brought it down completely.
Written October 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Lov, Thank you for your feedback and we are sorry to hear that you are not satisfied with the Ephesus trip. We have contacted our supplier about this and they have shared the arrival and departure timings from each sight. Seems the tour finished around 16:00 at the Isabey Mosque and after a 20 minutes break at the office, the shuttle moved to the airport at 16:22. Road to the airport takes around an hour. Since it's a regular airport shuttle they need to leave at specific times and also they can operate only between nearby hotels and the airport. Unfortunately, airport shuttles can not drop anyone off somewhere outside of the airport. Please note that this is a regular group tour. Unfortunately, one of the flights landed late and caused a delay in the starting time. This is something out of our control. About the flight times, your booking was 1 week before the travel date and due to the high season, these locations are visited very much. It's extremely hard to find available flight options. In the morning if you arrive later than 08:30 am, the shuttle will be gone from the airport if there are no delays. So we needed to book the flight landing there at 08:30 am latest. For the departure flight, we try to prioritize booking the flights leaving around 7:00 pm from Izmir, but there was no option so we had to book the next option which is at 8:00 pm. About the Whirling Dervish, there is no specific seat selection for the guests since a reservation is not required for the Whirling Dervish. About Bosphorus Dinner Cruise, depending on the booking date supplier arrange the tables accordingly. Thank you for your feedback again and we wish you a great day/evening! Dan Istanbul E-pass
Written October 24, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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