Ambassador Spa & Beauty Salon

Ambassador Spa & Beauty Salon

Ambassador Spa & Beauty Salon
5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Designed for you to relax, renew and revive, the Ambassador Spa is one of the only transit spas worldwide that offers express 30 minute treatments, full day spa and beauty services, and a place to nap for a few hours, and all at affordable prices. Whether you need a soothing massage, a professional manicure/pedicure, hairstyling, a quick touch-up to your makeup, a facial treatment, or more...
Duration: 2-3 hours
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  • frontierman999
    Cape Town Central, South Africa115 contributions
    4.0 of 5 bubbles
    Istanbul’s Midnight Express ‘moment’!
    I had 55’ to make my connecting flight and unsure as to whether BA actually had a business class lounge opted to go straight to the Ambassador Spa and have a shower and if possible a 45’ deep tissue massage. It was a great call. I wandered onto my flight in a total dwaal and after dinner slept soundly until arriving into London Heathrow. The massage by ‘Swan’ from Bali was excellent, she was very sweet, very strong and times the massage perfectly so after a shower/massage and clothes change I was in great shape. Waaay better than sitting in a biz class lounge drinking!
    Visited August 2023
    Traveled solo
    Written August 18, 2023
  • Mobile13147389744
    1 contribution
    5.0 of 5 bubbles
    Total de-stress do the hammam message
    The message was terrific after a long 10 hour transatlantic flight. We schedule it during our 5 hour layover and got the Sultan’s 90 minutes hammam message. Melt away the stressful and tiring trip. Our massuse Ana and Lilie were the best.
    Visited August 2023
    Traveled as a couple
    Written August 22, 2023
  • Susan H
    5 contributions
    5.0 of 5 bubbles
    Great Massage for a tired traveler
    This spa in the Instanbul airport was awesome. This is a full service spa that is open 24/7. I got a 90 minute deep tissue massage (119 Euros) at 2 a.m. during a 7 hour layover. The massage was excellent. I get weekly massages and the one I got there rates as one of the best. The facility is very clean and they provide everything one may need to have a good refreshing shower (soap, shampoo, q-tips, hair brush/dryer, etc) after the massage. I plan to use this spa every time I am at this airport.
    Visited October 2023
    Traveled solo
    Written October 13, 2023
  • Sonya B
    Washington DC, District of Columbia55 contributions
    5.0 of 5 bubbles
    The best long layover ever!
    I had a nine hour layover in at IST, and had read about the spa prior to my trip. I realized I didn’t really have time to see central Istanbul, so I decided to take advantage of the spa. That was the best decision! The 40-minute Ottoman Hammam bath experience was awesome! I felt so relaxed and clean afterward! Before the Hammam bath, I started with about 15-20 minutes stream and sauna so my pores would be open. To me, there is nothing better than a Hammam for a spa experience, and Ambassador Spa was a wonderful break from the IGA lounge (which also is really nice). I told the desk host that I felt like I could fly back just for the spa service!
    Visited February 2024
    Traveled solo
    Written February 28, 2024
  • Ruth L
    4 contributions
    5.0 of 5 bubbles
    Best way to spend airport time!
    How have I missed this option before now? I travel a lot for work, often with hours-long layovers in Istanbul. It’s generally a fine airport (sleep pods!) but I didn’t realize until today that the best way to spend time is at the Ambassador Spa. I had a great massage and an absolutely fabulous hammam experience - the ultimate in self-care. Friendly and accommodating team, clean and well organized facilities, fair pricing (compared to spas in Northern California, at least). I will ALWAYS look for long layover options on future journeys just to be able to treat myself again!
    Visited March 2024
    Traveled solo
    Written March 2, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles238 reviews
Excellent
223
Very good
7
Average
0
Poor
1
Terrible
7

moqqova
21 contributions
1.0 of 5 bubbles
Aug 2022 • Solo
We had a layover in Istanbul and I decided to get my nails done. Since I was already having a shellac on my nails, they charged 20euros extra for removing it.

So 89 euros for shellac manicure in total. That was definitely the most expensive manicure in my life.

And to be honest the worst.

Shellac (which is not original Shellac brand by the way) all bubbly, thick (they apply more layers than needed), color uneven, looks like painted by a child.

As a bonus I was cut more than once.

Lady tried really hard and for example reshaping and cutting my nails wasn't bad at all.

I wish she admitted that shellac is something she just is not capable of applying!
Written August 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear moqqova Thank you very much for taking the time to write a review. Firstly, allow me to apologize for the poor service you received in our beauty salon. Your comments regarding the received service is very upsetting to me. This certainly do not represent the quality of service on which we have proudly built our reputation. I do hope that we can regain your confidence in our service. With Warm Regards, Mehmet Altun General Manager
Written December 27, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Paulo Won
1 contribution
5.0 of 5 bubbles
Aug 2021
I had an amazing experience at the ambassador SPA & beauty salon. I had just arrived from a 12 hours flight and had a spotover of 9 hours at the airport. The SPA made the time pass by quickly and I was completely renewed once I left. Between the highlights, everything was well cleaned and prepared, the massage was one of the best I had, the sauna and change room infrastructure was prepared for travelers, and the staff was welcoming. Especially Zeki, who made sure everything was okay, helped me whenever I needed and was a great company overall, which made the experience even better. I would love to return in the future, and would recommend for anyone who's tired from a long flight and needs some rest!
Written August 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear paulow794, We are certainly committed to taking care of our guests. It is wonderful to hear you were well looked after at the Ambassador Spa& Beauty Salon and had the chance to rest in between flights. I will personally convey your compliments to Zeki. All of us look forward to welcome you back again some time when passing through Istanbul Airport. With Warm Regards, Mehmet Altun General Manager
Written January 18, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Wil C
20 contributions
5.0 of 5 bubbles
Jul 2022 • Friends
To refresh, pamper, & relax yourself and to also let time melt away during long layovers at the Istanbul Airport, this is THE place to go to! It will be your time and money well spent. The spa services & the people who work there, from the unforgetably friendly & accommodating reception desk personnel (thanks Osman) to the highly skilled masseuse (thanks Sibel) and everyone in between, are all top-notch. They make you feel quite special and they are extremely attentive to your needs. The beauty spa is clean, comfortable, and nicely designed. The free drinks such as Turkish Tea or Apple Tea are very good. Apart from the treatment rooms, the place also features a dry sauna, steam room, rain showers, & private sleeping rooms along with complimentary secure locker services. A specially impressive treatment room is the Hammam where customers can get a traditional Turkish full body scrub treatment. This spa has an impressive menu that include packages & individual treatments including full body massages, body scrubs, foot massages, facials, manicures, pedicures, waxing, etc. I would highly recommend this spa to anyone. What a truly unique experience they offer to passengers seeking some serious rest & relaxation. When I find myself at the new & humongous international airport in Istanbul, Turkey, the Ambassador Spa is going to be on the top of my list of things to do while I wait to board my next flight at this airport. Book your desired treatment(s) ahead of time using the spa's website. Thank you to the wonderful staff of this special place. Great customer service is something that you all provide with a smile which is quite memorable. Keep up the great work!
Written July 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Wilbur C., Thank you for the reminder, it is truly the warmth and kindness hospitality which make a spa experience memorable. I’ll be very pleased to let Osman, Sibel and the team know that their service was exemplary. Thank you once again for your lovely review, we look forward to serving you when passing through Istanbul Airport. With Warm Regards, Mehmet Altun General Manager
Written December 27, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

O. Simon
1 contribution
5.0 of 5 bubbles
Feb 2020
Hair removal of the whole
Bearable back and perfectly effective. Whole body massage strong, very pleasant on request.

Steam bath nice and hot. Sauna after self-infusion pleasantly fragrant. Together with the shower, the best break option during a long journey.

The staff human to courteous friendly. The spa is modern and everything is clean, fairly new, nice and comfortable and well thought out. Safes for valuables and clothing are everywhere. Terrycloth bath towel, disposable slippers and shame protection are included.

Thanks, see you soon!
Written February 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear YogiOPS, Thank you for taking the time to leave us a review on your recent visit with us. I am extremely glad to hear that you enjoyed your layover in our spa. All of us look forward to being at your service again when you next return. With Warm Regards, Mehmet Altun General Manager
Written February 20, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

frontierman999
Cape Town Central, South Africa115 contributions
4.0 of 5 bubbles
Aug 2023 • Solo
I had 55’ to make my connecting flight and unsure as to whether BA actually had a business class lounge opted to go straight to the Ambassador Spa and have a shower and if possible a 45’ deep tissue massage. It was a great call. I wandered onto my flight in a total dwaal and after dinner slept soundly until arriving into London Heathrow. The massage by ‘Swan’ from Bali was excellent, she was very sweet, very strong and times the massage perfectly so after a shower/massage and clothes change I was in great shape. Waaay better than sitting in a biz class lounge drinking!
Written August 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Passport62553
1 contribution
5.0 of 5 bubbles
Apr 2023 • Solo
My layover in Istanbul Airport was for about 14 hours. I purchased the Pain Relief package, which gave me sauna/steam, 90min deep tissue massage w/ magnesium oil, shower and 3 hours single room sleep (I slept for 5 hours because of my migraine), and unlimited water containers to drink. I loved the amenities and even more so, the staff. They were exceptionally professional and understanding. They kept offering coffee, Turkish tea and other beverages. Although I had an opportunity to utilize the lounge, but I opted the spa facility and happy that I did. It worth every penny.
Written April 3, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Thank you for leaving us a 5-star review. Although migraine is unpleasant especially when traveling abroad, we are happy to read that you made the best out of it. It was our pleasure to have you among our guests and eagerly looking forward to welcome you back soon. With Warm Regards, Mehmet Altun General Manager
Written April 11, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Michela
Khartoum, Sudan4 contributions
1.0 of 5 bubbles
Sep 2020 • Solo
The service was horrible, first you pay in advance, I booked mani&pedi. They forgot to do my hands and they started with another customer! I told them after some time I was waiting I paid also for my hands, they said there was a misunderstanding and in 15 minutes they were done with the other customer and would have come back to me. What about my flight??? I left and they didn’t even make any discount, I got reimbursed for my nails but paid the pedicure fully! Very very bad service!
Written September 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear MichelaLuggia, Thank you for taking the time to leave your honest feedback. The satisfaction of our guests is of our highest priority and please accept my humble apologies for the inconvenience and disappointment caused. Please be assured that I have shared your review with the entire team as there is clearly room for improvement and lessons to learn from as we carry on in our pursuit for service excellence. Again, I apologize for a disappointing visit and we hope to be able to make up for it on your next visit. With Warm Regards, Mehmet Altun General Manager
Written September 26, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Elyse S
Lilburn, GA5 contributions
5.0 of 5 bubbles
Dec 2019
Lovely! I had a layover at the Istanbul Airport both ways, and each time had services by Aysegul. She is fantastic!

The receptionist / concierge helped me with the right services for my layover and needs (first layover was 4 hours, second was 6 hours), and his suggestions were spot on. If you're there a little longer, you can also enjoy the sauna and steam room.

I went with the Sultan's Bath Experience (Turkish bath / 45 mins scrub and foam massage + 45 or 75 mins full body oil massage), and it left me relaxed, refreshed, and ready for the next leg of my travel. You're served some light snacks (cut apples, pears, and oranges) between services, and a Turkish tea at the end. I get snacky, and the treats were timed perfectly.

There is a small salon that you can use to freshen up afterward, and they provide basic free amenities (hair dryer, q-tips, spray deodorant, etc.)
Written January 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Elyse S., Thank you for taking the time to leave a lovely review after your visit with us. I am very glad to hear that our staff made this stay a wonderful experience for you. Please be assured that I will convey your appreciation to Aysegul personally. We very much look forward to welcoming you back on your next layover in Istanbul. With Warm Regards, Mehmet Altun General Manager
Written February 9, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Susan H
5 contributions
5.0 of 5 bubbles
Oct 2023 • Solo
This spa in the Instanbul airport was awesome. This is a full service spa that is open 24/7.

I got a 90 minute deep tissue massage (119 Euros) at 2 a.m. during a 7 hour layover. The massage was excellent. I get weekly massages and the one I got there rates as one of the best.

The facility is very clean and they provide everything one may need to have a good refreshing shower (soap, shampoo, q-tips, hair brush/dryer, etc) after the massage. I plan to use this spa every time I am at this airport.
Written October 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Marian I
1 contribution
5.0 of 5 bubbles
Feb 2020 • Solo
After a 12 hour flight visiting this spa was the best decision I could have made. I had a foam turkish shower from a gentleman's name I can't remember and was surprised I could feel so refreshed afterwards. I also had a 90m aromatherapy massage from therapist Jale Oz which even extended to 100m because she took her time to make it as worthwhile as possible. It was amazing!
Written February 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear 42mariani, It always makes my day to know we have exceeded a guest’s expectations. Thank you for taking the time to leave a lovely review after your stay with us. At Ambassador Spa & Beauty Salon, it is our aim to create uplifting experiences for our guests, and I am glad our staff went above and beyond to ensure you were well taken care of. We hope to have you back again at the our Spa soon. With Warm Regards, Mehmet Altun General Manager
Written February 11, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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