Dolores Travel
Dolores Travel
5
City ToursMulti-day ToursHistorical & Heritage ToursPrivate ToursFood Tours
9:00 AM - 6:00 PM
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Full view
About
Dolores Travel is a tour operator in Uzbekistan and Central Asia. In our group and individual tours, we introduce you to the real gems of the architectural and cultural heritage of Tashkent, Samarkand, Bukhara, Khiva, Fergana Valley, Termez and Nukus. Night in yurts among the Sands of the Kyzylkum desert or on the shore of the Aral Sea, camel safaris, workshops on cooking Uzbek dishes, making silk & folklore shows
Tashkent, Uzbekistan
Awards
Travelers' Choice
2024
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
5.0
66 reviews
Excellent
62
Very good
1
Average
1
Poor
2
Terrible
0
These reviews have been automatically translated from their original language.
This service may contain translations provided by Google. Google disclaims all warranties, express or implied, with respect to translations, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and freedom from forgery.
Kathy J
1 contribution
Mar 2024 • Solo
A truly wonderful holiday experience. This was halped by our lovely tour manager, Davron, knowledgeable, always cheerful, kind and attentive, with excellent English; our driver, Orzu, always smiling, who navigated the roads with skill, and made us feel safe in his hands, and provided a clean bus for us every morning; and the enthusiastic guide, Sherzad, who was always anxious to help. The office manager, Rano, made sure everything ran smoothly. We saw all the sights and had a packed itinerary, interspersed with free time to relax or explore the bazaars. Highly recommended.
Written April 1, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your heartfelt review!
We're thrilled you had such a memorable holiday experience in Uzbekistan. Davron, Orzu, and Sherzad sound like an amazing team that ensured your trip was enjoyable and safe. It's great to know that Rano's organizational efforts contributed to your smooth experience.
Your recommendation means a lot to us. We hope to welcome you back for another enriching journey soon!
Written June 18, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hamidulla H
1 contribution
Mar 2023
A very reliable company that has an individual approach to each client, I use its services not for the first time and every time I am satisfied with the quality and professionalism of the services provided. The last time they helped organize a week-long event for more than 60 people in the city of Khiva, Uzbekistan, which included transportation of participants, their hotel accommodation, three meals a day, including two coffee breaks, equipping a conference room and so on. I would like to personally thank Mrs. Alexandra Tursunova and Mr. Farkhad Rustamov for their dedicated work.
Written March 16, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Friend!
We appreciate you taking the time to share your kind feedback with us. We are very pleased that we were able to make your event comfortable. We look forward to seeing you in Uzbekistan again. With warmest regards from Alexandra and Farkhad!
Written April 5, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Инесса К
Riga, Latvia4 contributions
Oct 2023 • Friends
We were very pleased with the work of the entire Dolores Travel team and Umida Ibaimova personally.
The route of our trip (8 days/7 nights) was developed clearly and thought out in all respects, built logically, hotels and transport support were at a decent level.
The work of the guide Sherzod is generally above all praise. Professional, erudite, tactful, friendly, responded correctly to customer requests and resolved them very quickly. It is well known that women have plenty of whims, and to be able to find the right solution in order not to go beyond the program and at the same time satisfy their requests, you need to show both ingenuity and wisdom. Sherzod did a great job with this.
We and all the tourists liked the lunches/dinners you organized. The quality and quantity of food is as it should be. You can recommend these eating places to other clients.
The wine tasting at the Khovrenko plant was organized simply excellent and very solidly.
On behalf of our entire group, we express our sincere gratitude personally to Umida Ibraimova for a perfectly organized tour.
The route of our trip (8 days/7 nights) was developed clearly and thought out in all respects, built logically, hotels and transport support were at a decent level.
The work of the guide Sherzod is generally above all praise. Professional, erudite, tactful, friendly, responded correctly to customer requests and resolved them very quickly. It is well known that women have plenty of whims, and to be able to find the right solution in order not to go beyond the program and at the same time satisfy their requests, you need to show both ingenuity and wisdom. Sherzod did a great job with this.
We and all the tourists liked the lunches/dinners you organized. The quality and quantity of food is as it should be. You can recommend these eating places to other clients.
The wine tasting at the Khovrenko plant was organized simply excellent and very solidly.
On behalf of our entire group, we express our sincere gratitude personally to Umida Ibraimova for a perfectly organized tour.
Written November 1, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
От всей команды Dolores Travel благодарим Вас за теплые слова! Мы очень рады, что Вам понравился маршрут, условия для отдыха, экскурсий, и организация путешествия.
Умида Ибраимова также благодарит Вас за высокую оценку, передает теплый привет и наилучшие пожелания. Надеемся на новую встречу с Вами!
Written June 18, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rafael L
Madrid, Spain51 contributions
Oct 2024 • Couples
We made the classic four-city CAM.
After a seven-hour night flight we started the tour of Taskent and until the evening we did not arrive at the hotel. We would have liked to go to the hotel and then start this visit. It was pretty exhausting.
Bus transfers from city to city are quite long, you could slow down using the high-speed train line (Talgo) between some of the cities on the route.
If you do not hire the optional tours there are problems to continue making the trip: you must stay on the bus while the rest of the group does them, in our case we negotiated with the Guide (Til, magnificent) and made alternative visits. Among these optional visits is the Citadel of Bukhara, a must-see.
Some of the restaurants are spacious and crowded and noisy "wedding halls" crowded with hungry tourists. In the market of Samarkanda the food served was very scarce.
The hotels on the route are decreasing in quality as the journey progresses: The Orient hotel in Bukhara is very messy and lacks lamps on the tables as well as the hotel in Khiva the rooms of this hotel had the windows broken, the bath water came out, we had a little cold, ...
The best was the Local Guide (Til) and within the crowded and busy program the organization.
After a seven-hour night flight we started the tour of Taskent and until the evening we did not arrive at the hotel. We would have liked to go to the hotel and then start this visit. It was pretty exhausting.
Bus transfers from city to city are quite long, you could slow down using the high-speed train line (Talgo) between some of the cities on the route.
If you do not hire the optional tours there are problems to continue making the trip: you must stay on the bus while the rest of the group does them, in our case we negotiated with the Guide (Til, magnificent) and made alternative visits. Among these optional visits is the Citadel of Bukhara, a must-see.
Some of the restaurants are spacious and crowded and noisy "wedding halls" crowded with hungry tourists. In the market of Samarkanda the food served was very scarce.
The hotels on the route are decreasing in quality as the journey progresses: The Orient hotel in Bukhara is very messy and lacks lamps on the tables as well as the hotel in Khiva the rooms of this hotel had the windows broken, the bath water came out, we had a little cold, ...
The best was the Local Guide (Til) and within the crowded and busy program the organization.
Automatically translated
Written October 19, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Rllanesh,
Thank you for sharing your detailed feedback about your recent trip with us. We sincerely regret that certain aspects of the tour did not meet your expectations, and we appreciate your suggestions for improvement.
We are pleased to hear that your guide, Til, left such a positive impression and was able to assist you with alternative visits.
Thank you again for your honest review, and we will continue working to improve our services to offer an even better experience. We hope that, despite the challenges, you enjoyed discovering the rich culture and history of Uzbekistan.
Best regards,
Dolores Travel Team
Written October 21, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mohammed S
Dubai, United Arab Emirates85 contributions
Dec 2022 • Friends
Anna from Dolores travel was truly magnificent in arranging a wonderful 4 day itinerary for us. She accommodated all out requests and ensured that we had the perfect itinerary. The service was smooth and professional. Our tour guide Fakhruddin was the absolute best. Wonderful, genuine person who is extremely knowledgeable on the History of Uzbekistan. He made us feel comfortable and it was is if we were exploring Uzbekistan with an old friend. He moved at our pace and we were never rushed. I must add that he is a great photographer and took some wonderful pictures of us! I would recommend Dolores travel if you’re visiting Uzbekistan and make sure to ask for Fakhruddin as the guide!
Written December 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Friend!
We appreciate you sending us your feedback. We take great pride in our work. We are pleased that you enjoyed all four days of the Uzbekistan tour.
We look forward to seeing you again!
Kind Regards,
Anna and Dolores Travel team
Written April 5, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
salehi m
1 contribution
Feb 2024 • Friends
Our recent trip to Uzbekistan with Dolores Travel was nothing short of extraordinary. Exploring Tashkent, Bukhara, and Samarkand was a delight, thanks to the exceptional service provided by Dolores Travel.
The expert tour guides in each city added depth to our experience, bringing the rich history and culture of Uzbekistan to life. Special commendation goes to the Dolores Travel for their professionalism, attention to detail, and seamless planning.
The expert tour guides in each city added depth to our experience, bringing the rich history and culture of Uzbekistan to life. Special commendation goes to the Dolores Travel for their professionalism, attention to detail, and seamless planning.
Written March 12, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for sharing your experience with us!
We're delighted that your recent trip to Uzbekistan with Dolores Travel was so enriching.
We're eagerly looking forward to planning your next trip!
Written June 18, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Анастасия С
1 contribution
Sep 2023 • Friends
We sincerely thank the team and Rustam personally for organizing a large-scale trip with friends to Uzbekistan! It was unforgettable and truly grandiose!
Organizational issues were resolved immediately and always in favor of the guest, which indicates a high level of loyalty and respect! Level
the beauty of Khiva, Nukus and Bukhara together with you was at an incredible level. The best hotels, best rooms and excursions were selected for us. We received rare and interesting information from unique guides, visited a number of the most beautiful and outstanding places, which helped us get to know Uzbekistan even better. Every day was special! Thank you for your professionalism and work done!
Sincerely,
Julia T.
Organizational issues were resolved immediately and always in favor of the guest, which indicates a high level of loyalty and respect! Level
the beauty of Khiva, Nukus and Bukhara together with you was at an incredible level. The best hotels, best rooms and excursions were selected for us. We received rare and interesting information from unique guides, visited a number of the most beautiful and outstanding places, which helped us get to know Uzbekistan even better. Every day was special! Thank you for your professionalism and work done!
Sincerely,
Julia T.
Written September 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Дорогая Юлия,
Искренне благодарим Вас за подробный и теплый отзыв!
С добрыми пожеланиями от Рустама и команды Dolores Travel
Written October 25, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Марина К
Mytishchi, Russia1 contribution
Nov 2023 • Friends
Good afternoon.
I really want to share my impressions of a beautiful country that I visited with my colleagues. Trip to Uzbekistan 11/30-12/3. it was organized by our company, but I will write about my opinion on the trip.
From Moscow we flew to Uzbekistan - our friendly company. In Samarkand we were met by our guide around the country, Farhad Rustamov, who was able to organize and plan our time in such a way that I was delighted. Upon arrival, we were met at the airport and taken to the hotel. On the way, Farhad told us about traditions and all sorts of interesting facts. There were two cities on our route: Samarkand and Bukhara.
It all started from Samarkand. We were greeted at the hotel in a very unusual way; we were greeted to the sounds of a karnay (a musical wind instrument) + hospitable Uzbek girls with sweets. When I entered the room, I was amazed by the presentation of lagan (a large Uzbek-style plate) with dried fruits + spices for pilaf. It was very nice and nice.
Then it was even more interesting, a sightseeing tour of Samarkand! Samarkand is one of the oldest cities in the world; for more than two thousand years it was a key point on the Great Silk Road. My heart sank there from the beauty and grandeur of the ancient architecture. Registan, Bibi-Khanum Mosque was very soulful... And we also made wishes in this coolest place. The Shahi-Zinda mausoleum complex... We counted the steps... We listened to legends and interesting stories about these places. There were restaurants with national cuisine and a lot of interesting things. And I can say that these days would not have been like this if it were not for our Farhad, precisely ours.
Next we had Bukhara - it’s a wonderful city. Citadel Ark, Toki-Zargaron (outside on the top of the main dome of Toki-Zargaron we saw a sculpture in the form of two storks in a nest. They symbolize peace, prosperity and good neighborliness.) The Poi-Kalyan ensemble is the central architectural ensemble of Bukhara. Its main attraction is the Kalyan Minaret, the tallest tower in the city. Chor-Minor Madrasah is located one and a half kilometers from the Poi-Kalyan ensemble. The name of the madrasah translates as “four minarets” - these buildings symbolize the four cardinal directions.
Besides this, we simply ate ourselves on national food and it was a delight. I can write and talk a lot about the sights of this country, because I fell in love with it, with the people who were with us all the time and gave us a huge amount of time and attention. Usually such tours are not so emotional, but Farhad and his team (guides and driver) made our trip wonderful. And you know that they warmed up to us so much and I’m not afraid to say that they became friends, that on the day when our flight was delayed and it was a legal day off, Farhad spent time with us and took us around Bukhara and told us a lot of interesting things!
Therefore, be careful in choosing your organizers, because it is very important that a person loves his country, people and his work so much, as he gives 1000%! I have never had such warm and soulful trips!
I really want to share my impressions of a beautiful country that I visited with my colleagues. Trip to Uzbekistan 11/30-12/3. it was organized by our company, but I will write about my opinion on the trip.
From Moscow we flew to Uzbekistan - our friendly company. In Samarkand we were met by our guide around the country, Farhad Rustamov, who was able to organize and plan our time in such a way that I was delighted. Upon arrival, we were met at the airport and taken to the hotel. On the way, Farhad told us about traditions and all sorts of interesting facts. There were two cities on our route: Samarkand and Bukhara.
It all started from Samarkand. We were greeted at the hotel in a very unusual way; we were greeted to the sounds of a karnay (a musical wind instrument) + hospitable Uzbek girls with sweets. When I entered the room, I was amazed by the presentation of lagan (a large Uzbek-style plate) with dried fruits + spices for pilaf. It was very nice and nice.
Then it was even more interesting, a sightseeing tour of Samarkand! Samarkand is one of the oldest cities in the world; for more than two thousand years it was a key point on the Great Silk Road. My heart sank there from the beauty and grandeur of the ancient architecture. Registan, Bibi-Khanum Mosque was very soulful... And we also made wishes in this coolest place. The Shahi-Zinda mausoleum complex... We counted the steps... We listened to legends and interesting stories about these places. There were restaurants with national cuisine and a lot of interesting things. And I can say that these days would not have been like this if it were not for our Farhad, precisely ours.
Next we had Bukhara - it’s a wonderful city. Citadel Ark, Toki-Zargaron (outside on the top of the main dome of Toki-Zargaron we saw a sculpture in the form of two storks in a nest. They symbolize peace, prosperity and good neighborliness.) The Poi-Kalyan ensemble is the central architectural ensemble of Bukhara. Its main attraction is the Kalyan Minaret, the tallest tower in the city. Chor-Minor Madrasah is located one and a half kilometers from the Poi-Kalyan ensemble. The name of the madrasah translates as “four minarets” - these buildings symbolize the four cardinal directions.
Besides this, we simply ate ourselves on national food and it was a delight. I can write and talk a lot about the sights of this country, because I fell in love with it, with the people who were with us all the time and gave us a huge amount of time and attention. Usually such tours are not so emotional, but Farhad and his team (guides and driver) made our trip wonderful. And you know that they warmed up to us so much and I’m not afraid to say that they became friends, that on the day when our flight was delayed and it was a legal day off, Farhad spent time with us and took us around Bukhara and told us a lot of interesting things!
Therefore, be careful in choosing your organizers, because it is very important that a person loves his country, people and his work so much, as he gives 1000%! I have never had such warm and soulful trips!
Written April 2, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Добрый день!
Благодарим Вас за прекрасный отзыв!
Мы очень рады, что ваше путешествие в Узбекистан оказалось столь незабываемым, полным ярких впечатлений. Ваши теплые, добрые слова невероятно вдохновляют всю нашу команду. Всегда рады приветствовать Вас в Узбекистане!
С наилучшими пожеланиями и теплым приветом от Фархада.
Written June 18, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrew V
1 contribution
Oct 2023 • Family
In October 2003, my family went to Uzbekistan along the Silk Road route: Khiva-Bukhara-Samarkand-Tashkent. It was great. Antiquities, museums, magnificent nature, picturesque deserts, local crafts, oriental bazaars, wonderful hotels, friendly people, low prices. Excursions, stories about life in Uzbekistan, ancient and modern, local cuisine. The two of us were allocated a personal car, personal guides, all issues were resolved instantly. In general, feel like a Shah! 😀 Returning with a lot of impressions and a bag of souvenirs, we caught ourselves thinking: I wish I could live here! And who arranged such a wonderful holiday for us, who showed us such Uzbekistan? Dolores Travel team, guides Anvar (Bukhara), Bahadir and Umit (Samarkand), Margarita (Tashkent) (forgot the name of the female guide in Khiva: too many impressions), as well as drivers Khurmat (Khiva), Nizam (Bukhara, Samarkand), Rafael (Tashkent), managers Madamin (Khiva), Dilya (Bukhara), Denis (Samarkand). Thank you all so much! We'll be back!
Written November 4, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Уважаемый Андрей,
Благодарим Вас за отзыв о нашем туре по Узбекистану! Мы рады, что смогли сделать Ваше семейное путешествие по маршруту "Шелковый путь" таким запоминающимся и комфортным. Мы с нетерпением ждем Вашего следующего визита и будем рады показать Вам неизведанные грани прекрасного Узбекистана!
Written June 18, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Uliana K
1 contribution
Feb 2024 • Business
Dolores travel is a company of the highest level.
In February 2024, our team from the M. Gorky Film Studio flew to Uzbekistan to shoot a movie, we had a complex and extensive program, but thanks to the work of Dolores Travel and their best manager, the incredible Farhad Rustamov, this trip became the best and absolutely unforgettable!
Communication 24/7, instant response to all questions and nuances, service of the highest class, starting from the selection of the best hotel in Tashkent and delicious food to the most interesting excursion programs.
Thank you very much for your professionalism in the event field, we are certainly ready to recommend this company and especially Farhad Rustamov, as a specialist sincerely interested in solving the customer’s problems. We got to know Uzbekistan from a new side, imbued with culture and magical oriental hospitality! We express our sincere gratitude on behalf of our entire team and will definitely cooperate in the future. Thank you very much!
In February 2024, our team from the M. Gorky Film Studio flew to Uzbekistan to shoot a movie, we had a complex and extensive program, but thanks to the work of Dolores Travel and their best manager, the incredible Farhad Rustamov, this trip became the best and absolutely unforgettable!
Communication 24/7, instant response to all questions and nuances, service of the highest class, starting from the selection of the best hotel in Tashkent and delicious food to the most interesting excursion programs.
Thank you very much for your professionalism in the event field, we are certainly ready to recommend this company and especially Farhad Rustamov, as a specialist sincerely interested in solving the customer’s problems. We got to know Uzbekistan from a new side, imbued with culture and magical oriental hospitality! We express our sincere gratitude on behalf of our entire team and will definitely cooperate in the future. Thank you very much!
Written March 1, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Благодарим Вас за высокую оценку нашей работы. Мы ценим Ваше доверие и рады, что наша команда смогла сделать Вашу поездку такой успешной и незабываемой.
Отдельное спасибо, что подчеркнули преданность делу нашего менеджера Фархада – передаем от него теплый привет из солнечного Узбекистана!
Надеемся на долгосрочное сотрудничество и ждем новых совместных проектов.
Written June 18, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No questions have been asked about this experience
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.