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Review Highlights
Smooth flying to Sigiriya

What a fantastic experience! Never really comfortable with small aircraft, nevertheless I found the... read more

Reviewed 3 weeks ago
Meath_C
,
Perth, Australia
via mobile
Trinco to Colombo - avoid the 8 hr road trip and take in the breathtaking views.

We did this flight to avoid the long return trip back to Negombo from Trinco. We thought it a... read more

Reviewed 4 weeks ago
rsndoutnabout
,
Australia
Read all 72 reviews
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Certificate of Excellence
Traveler Overview
  • Excellent67%
  • Very good18%
  • Average4%
  • Poor5%
  • Terrible6%
Travelers talk about
“sea plane”(7 reviews)
“air taxi”(3 reviews)
“tea trails”(3 reviews)
About
Cinnamon Air, Sri Lanka's premier domestic air taxi service, offers daily scheduled flights, luxury private charter flights, and scenic flights between its hub at the Bandaranaike International Airport - BIA (Colombo International Airport) and the...more
Contact
| Cinnamon Air Domestic Terminal, Bandaranaike International Airport Katunayake, Sri Lanka, Colombo, Sri Lanka
Website
+94 11 2 475475
Reviews (72)
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1 - 10 of 64 reviews
Reviewed 3 weeks ago via mobile

What a fantastic experience! Never really comfortable with small aircraft, nevertheless I found the two pilots and aircraft of Cinnamon Air to be of the highest professionalism and skill. A short flight took us above the clouds, to smooth travelling all the way. The no-nonsense,...More

Thank Meath_C
Cinnamon A, Manager at Cinnamon Air Scenic Flights, responded to this reviewResponded 2 weeks ago

Dear Meath_C, Thank you for flying with Cinnamon Air and for your stellar review! We are glad that you found travelling with Cinnamon Air enjoyable and pleasurable! We are humbled by your fantastic review and your encouraging feedback motivates us to continuously deliver our service...More

Reviewed 4 weeks ago

We did this flight to avoid the long return trip back to Negombo from Trinco. We thought it a little pricey at the time but it was worth every cent. The views were simply stunning, the casual confidence of the thong (flip-flop) wearing pilots re-assuring...More

Thank rsndoutnabout
Cinnamon A, Manager at Cinnamon Air Scenic Flights, responded to this reviewResponded 3 weeks ago

Dear Carmody06, Thank you for flying with Cinnamon Air and for your fantastic review! We are glad that your travel experience was enjoyable and pleasurable! The view of the coastlines from above are truly incredible indeed! We are humbled by your fantastic recommendation and your...More

Reviewed 4 weeks ago

Cinnamon was an excellent way to travel across the country fast. The pilots were wonderful and the flight was very scenic. There was no issue with baggage, even though we had a huge 25kg suitcase. I would definitely take this flight over a 7+ hour...More

Thank Carmody06
Cinnamon A, Manager at Cinnamon Air Scenic Flights, responded to this reviewResponded 3 weeks ago

Dear Carmody06, Thank you for flying with Cinnamon Air and for your fantastic review! We are glad that your travel experience was enjoyable and pleasurable! We are humbled by your glowing recommendation and your encouraging feedback motivates us to continuously deliver our service at the...More

Reviewed June 9, 2018 via mobile

Our travel agent booked this flight from Columbo to Trincomalee as, overland, its about 8 hours. The flight was about 45 mins. We were picked up from our hotel in Negombo at 8.45 for a 10am flight to Trincomalee. We were there in plenty of...More

Thank Peter H
Cinnamon A, Manager at Cinnamon Air Scenic Flights, responded to this reviewResponded June 13, 2018

Dear Peter, Thank you for flying with Cinnamon Air and for your fantastic review! We are glad that your travel experience was enjoyable and pleasurable. Trincomalee is indeed, a breath-taking,mesmeric sight from above! We are humbled by your recommendation and your encouraging feedback motivates us...More

Reviewed May 3, 2018 via mobile

We flew from Trincomalee to Colombo. That were direct flight without stops. The airplane was good condition. The trip were beautiful. I would recommend use this company to avoid narrow Sri Lankan roads.More

Thank karochkin
Cinnamon A, Manager at Cinnamon Air Scenic Flights, responded to this reviewResponded May 9, 2018

Dear karochkin, Thank you for flying with Cinnamon Air and for your delightful review! We are glad that you found traveling with us enjoyable. Your positive feedback inspires us to continuously deliver our service at the highest standard. We hope to have you on-board again!...More

Reviewed April 17, 2018 via mobile

We had a terrible experience with cinnamon air, I would not recommend this company at all. I still have not received a full refund for the flight that was cancelled at short notice. The day before our flight cinnamon air called us to say that...More

Thank rpan34
Cinnamon A, Manager at Cinnamon Air Scenic Flights, responded to this reviewResponded April 26, 2018

Dear rpan34, We would like to thank you for sharing your experience, as this helps us to continuously improve the quality of our service. We sincerely apologize for the inconvenience caused by the cancellation of your flight. While we are determined to provide a reliable...More

Reviewed April 12, 2018

The picturesque scenes you can view from the sea plane was extravagantly pleasant to the eye. It really encapsulates the serenity of sri lanka rainforests. It was a pleasure to meet our air taxi guide, Gerbin, who spoke 10 languages.More

Thank brookeannelewis
Cinnamon A, Manager at Cinnamon Air Scenic Flights, responded to this reviewResponded April 23, 2018

Dear brookeannelewis, Thank you for flying with Cinnamon Air and for your delightfully elaborate review. We are glad that you found traveling with us enjoyable. Indeed, Sri Lanka is a breath-taking sight from above! Your positive feedback inspires us to continuously deliver our service at...More

Reviewed March 27, 2018 via mobile

We flew from Columbo Airport on a sea plane, although it started the flight on wheels. It is noisy but the views were worth it. There is some spectacular scenery in Sri Lanka and it was all new to us so we thoroughly enjoyed the...More

Thank Lynne C
Cinnamon A, Manager at Cinnamon Air Scenic Flights, responded to this reviewResponded April 23, 2018

Dear Lynne C, Thank you for flying with Cinnamon Air and for your fantastic review. We are glad that your travel experience was enjoyable and pleasurable. We are humbled by your recommendation and your encouraging feedback motivates us to continuously deliver our service at the...More

Reviewed March 19, 2018 via mobile

We flew with Cinnamon Air from Kandy down to Yala to visit the national park. The experience of flying in a small seaplane was part of the adventure. We were well looked after by the friendly pilots. Brilliant views over Sri Lanka, and the taking...More

Thank whinfellwanderer
Cinnamon A, Manager at Cinnamon Air Scenic Flights, responded to this reviewResponded April 23, 2018

Dear whinfellwanderer, Thank you for flying with Cinnamon Air and for your delightful review. We are glad that you found traveling with us enriching. Your positive feedback inspires us to continuously deliver our service at the highest standard. We hope you will consider flying with...More

Reviewed March 15, 2018

People travelling to Sri-Lanka on vacation or business must simply use this wonderful airline, which is very much undersold, it is a treasure to be found and not just a simple flight, it is an excursion in its own right... When one experience the road...More

Thank Con M
Cinnamon-Air-LK, Manager at Cinnamon Air Scenic Flights, responded to this reviewResponded March 19, 2018

Dear Con M, Thank you for flying with Cinnamon Air and for your delightful review. We are glad that you found traveling with us enjoyable. Your positive feedback inspires us to continuously deliver our service at the highest standard. We hope to have you aboard...More

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Questions & Answers
Ask a question
DutchTravellerUk
December 19, 2017|
Answer
Response from HolgerG909 | Reviewed this property |
The Cessna Caravan is unpressurized, so they cruise around 5000ft
0
Votes
Manesh U
March 22, 2017|
AnswerShow all 3 answers
Response from Cinnamon A | Property representative |
Hi Manesh U, Although we do not operate a scheduled flight from Koggala to Kandy (but we do operate a daily scheduled flight from Kandy to Koggala), you can use our charter flight service to fly from Koggala to Kandy and... More
1
Vote
ozzietrev
February 6, 2017|
AnswerShow all 2 answers
Response from Cinnamon A | Property representative |
Hi ozzietrev, We do have flight+hotel packages with several hotels (Cinnamon hotels as well as others). You can explore them by visiting the Flight+Hotel section (found in the Holidays on the main menu) in our website. We... More
0
Votes