House of Fashion
House of Fashion
3
10:00 AM - 10:30 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 10:30 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 8:00 PM
Saturday
10:00 AM - 8:00 PM
Sunday
10:00 AM - 8:00 PM
About
Duration: More than 3 hours
Suggest edits to improve what we show.
Improve this listing
Tours & experiences
Explore different ways to experience this place.

Top ways to experience House of Fashion and nearby attractions

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


3.0
3.0 of 5 bubbles233 reviews
Excellent
39
Very good
77
Average
41
Poor
14
Terrible
62

Sandini W
Colombo, Sri Lanka87 contributions
1.0 of 5 bubbles
Mar 2020 • Solo
Be aware! The items are priced at a lower price but when you go for paying they tell a different price. I picked up something after inquiring also from the sales girl about the price. But when I came down to pay it was a much higher price. The operation manager was most unhelpful. Not polite at all. Didn’t bother even to apologise.
This place has no ethics, robbing customers in the broad daylight
Written March 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sineth D
1 contribution
1.0 of 5 bubbles
Oct 2022 • Family
I was a regular customer of house of fasion and now im Utterly dissapointed and not recommending it for anyone. Took a small battery operated toy for my kid. They said it has a discount price and they didnt put it with the main bill. They didnt mentioned thats its broken, they only said it has a discount. With the rush i didnt notice anything fishy there. When i came back home and open the toy to put some batteries there was already batteries and they were leaking (photos attached). I quickly call back and made a complaint and their answer and the tone surprised me. They said "its given to a discounted price because its broken" i was like what the hell, no one wanna buy broken toys with leaking batteries for their kids. Its unlawful and unethical and litterally cheating. I have lodged a complaint against them in consumer authority and will do my best to keep people aware of this scam.

Herewith i have attached pics of the toy and its state. Anyone would even take a toy with this state to their kids even it was given freely?? No

This is litterally CHEATING.
Written October 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rehana S
Colombo, Sri Lanka2 contributions
1.0 of 5 bubbles
Mar 2024 • Family
House of Fashion staff needs to learn how to talk to their customers with patience and kindness. Without proper customer service practice I’m sure you cannot run a business successfully!
Last weekend we visited with the family to do some shopping as my son was leaving out of the country. By accident my husband had bought a pair of jeans for him with the wrong size. After we came home he wore it and found it too big, so we wanted to return it and get the correct size.
These people made a big fuss as if we have got something free of charge. They were very rude to us when asked to change the size. Saying that it was a discounted item and exchange was not possible.
When we have bought so many clothes worth of more than Rs. 50,000/- we could not go to the fitting rooms (very few though with long ques) and try one by one so just picked up by guessing the size.
It is very unfair for a person traveling and not living in this country to just accept this kind of treatment as the item could not be used by anyone if they can’t exchange the same item but only the size?
I tried speaking to the exchange counter, then the manager on duty and failing so tried calling the office and then some woman starts shouting at me as to why my husband couldn’t buy the correct size?
In a hurry people do make mistakes. They can’t talk like this as we are customers who drive their marketing force for their well being!
I hope the management will see this review and make the necessary steps to change the attitude of these people who behave so unkind.
There are so many times we have got caught to bad garments and have not been able to return as we throw away the bill or cut the tag off in a hurry. Then to see there’s some stains on it or some buttons have fallen. Once I bought a pair of shorts for my son and after washing it I realized the zip was broken? They do not sympathize on us for these matters.
We are not asking anything for free and when we speak very kindly to them they don’t know how to respond? Very ugly place to shop I must say! Rude people and disrespectful staff!
Pls do something about this for the sake of other shoppers.
Written March 18, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

debudpg
Durgapur, India108 contributions
5.0 of 5 bubbles
Jan 2020 • Couples
house of fashion is an apt store for a fast wrap up shopping where u find everything under one roof...garments, kids clothes, domestic appliances, home decor and lol this at quite a reasonable price. The crockeries are to die for...all in all saves you from traveling to different places in traffic jam of Colombo and good collection at reasonable price
Written January 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

gaveshika a
1 contribution
1.0 of 5 bubbles
Jul 2023 • Family
Very poor service. Never buy a gift card from HOF and give as a gift. The IT department takes ages to verify the card and activate it. I have never experienced this kind of situation in any other store in colombo. Very poor customer service.
Written July 14, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Escape51223025288
4 contributions
1.0 of 5 bubbles
May 2024 • Solo
I have been visiting this house of fashion since it was open , it’s hard to get a help from a staff , that’s normal since they started but after my recent visit I’m so disappointed and I have realized they have appointed thugs in each floor to handle customers. So if you willing to go this shop be careful and be ready . You have no rights as a customer after entering to this building.
Written May 30, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Avanthi J
3 contributions
1.0 of 5 bubbles
Jan 2023 • Couples
Went to the household section to buy bath mats. We wanted to buy three on one item different colors but apparently you can only by “two” bath mats as there import stock is less. This policy has not been mentioned anywhere in the shop. And it is a ridiculous policy. Disappointed with their service. So if you want to go there to buy some item which requires more than two pieces it is best not to waste your time to go to HoF.
Written January 15, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Vikas Rawat
Chiang Mai, Thailand1 contribution
1.0 of 5 bubbles
Dec 2020 • Family
Worst customer service, and the guy is attending the customers should word for animal care not customers, doesn’t know how to talk, very unprofessional and rude. That’s why I guess you guys are loosing customers. Special customer service guy who was working today around 10:30-11:00 AM. 1-12-2020.
Cheap quality staffing, very low grade. No manners to talk to customers.
Written December 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Klaus B
Essen, Germany12 contributions
1.0 of 5 bubbles
Feb 2017 • Solo
the visit in the house of fashion last monday was really bad.i never ha ve seen so unfriendly people in any other shoppingmall.i was looking some shirts and one young men of may be 18 years is looking at me and say thats not your size.i am a litle old man and a litle bigger.ok i know that.but after that this unfriendly boy look at me and say for you we have nothing to wear.i come 20 years to the house of fashion and i have a lot of things to wear from the house of fashion colombo.no young worker in a shoppingmall have the right to talk in this unfriendly way.after that the loudspeaker tell the people we are closing now the shop at 5.30 pm.in this moment they stopp the elektrikal stairs and we must walk down on foot.i have big heartproblems and why they dont wait until the people is gone.than we are running for to pay.the lady behind the cassier was the same unfriendly give money with a very unfriendly face.the visit in your house of fashiopn was not a second nice.
Written February 3, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

shweta_28
Mumbai, India7 contributions
1.0 of 5 bubbles
Jan 2016 • Family
On our family holiday,my Sis in law was charged with shop lifting at this so called famous store.
The floor manager told us "SHUT UP" when we confronted the sales girl fr her allegations.
A CBI like inquiry was conducted by the OWNER & his team of Managers.
When nothing was discovered on the CCTV footage,we were released frm their STORE ARREST but the point remains tht neither tht sales girl nor tht floor manager was called to Apologise fr their misbehaviour.
In fact i would like to quote one of the manager's reply when we told him tht how can ur FLOOR MANAGER ask us to SHUT UP.
He said " Its ok if he said shut up bcoz we in Lanka don't like customers shouting ( in other words ....STANDING FR TRUTH)."
So if we u want to experience a criminal feel,definitely worth visiting.
Written January 28, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-10 of 211
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

House of Fashion - All You Need to Know BEFORE You Go (2024)

All Colombo HotelsColombo Hotel DealsLast Minute Hotels in Colombo
All things to do in Colombo
Day Trips in ColomboCasinos & Gambling in ColomboTheater & Concerts in Colombo
RestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars