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Travel to Mongolia

Ulaanbaatar, Mongolia
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About Travel to Mongolia
We are leading travel agent in Mongolia for outgoing tourism in Mongolia for individual or group travelers. Established in 2015 and we have wealth of experience in providing package tours, as well as tailor made tours and accommodation services to thousands of satisfied customers. Our very good knowledge of the area and best quality of the service and responsibility make us travelers first choice.
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Travel to Mongolia
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Aisling wrote a review Jan 2020
2 contributions
This review is limited to Travel To Nomads and its Director. We can not recommend Travel to Nomads. They did not fulfill the prepaid private tailored tour for 16 days.  Changes to pre-agreed accommodations,  modes of transportation (all without our input) with significant disruption to itinerary and enjoyment.  Director agreed and committed in person to refund part of our fee, but once we left the country she reneged.
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Date of experience: October 2019
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Response from 903ttmt, Owner at Travel to Mongolia
Responded Feb 25, 2020
Sorry, it seems like you have't use our travel agency. We are Travel to Mongolia not Travel to Nomads. Please double check the name of your agency.
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Kai Wah wrote a review Nov 2019
Malaysia2782 contributions907 helpful votes
We signed up 8-day tour to central/ southern Mongolia. The price of the tour is negotiable which we have negotiated on a mutually agreed price. We were informed that accommodations and meals on the first day in Ulaanbaatar will be excluded, but everything else will be included as stipulated in the tour package stamped and signed by the company. We have agreed and taken note of that. In the tour package contract, it is indicated “black & white” that accommodation is provided (refer to photo). However, 4 nights out of 6 nights were without proper flushing toilet and hot shower. We were not provided with hot shower even though on the tour day when our bodies were filled with sands after climbing sand dunes at Khongor Els. In addition, there are many other items that is stipulated in the tour package were not given, such as 3 bottles of mineral water (1.5L) per day per person, wine (0.75L), 24 cans of beers (0.5L), Mongolian traditional meal “Khorkhog”, etc. (refer to photo) We even suspected that they used river water for cooking and we were mistakenly given the river water as drinking water. As a result, we both had stomach upset and mild diarrhoea during last 2 days of the trip. We get to know about the “river water” as our tour guide accidentally blurted out that the refillable big bottles were filled with river water and our refilled drinking water tasted salty. In our tour package, it is clearly indicated that we will be dining at fine American, European and Asian cuisine restaurants. On some days, there will be lunchboxes from tourist camps (quoted word by word from the tour package provided by the company). During the trip, we were only given instant noodle in 2 occasions. There were 2 other instances where we were provided with clear soup and some breads to dip, just to fill the stomach. We felt terribly treated (and cheated) during the trip and wrote to the company via email for clarifications. Dealing with them was extremely painful with their delay tactics over 1.5 months and they completely ignored us at some point. We feel it is only fair if they would extend some reimbursement due to all the shortcomings we experience. We were rejected blatantly as they claimed that discounts has already given during negotiation of price, despite all the inclusive items are stipulated “black & white” in our tour package. Even things are indicated “black & white” in their tour package, they can still deny them. They even turned hostile and nasty in their email which we are appalled by their unprofessionalism. We have since written to Mongolian Tourism Department to seek justice for such notorious experience. We have learnt our lesson, and not signing up with any tour company with minimal reviews on TripAdvisor. We finally understand why the company has only 18 reviews (even it is good review) despite being around for 4-5 years since most unhappy customers will just ignore and move on.
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Date of experience: September 2019
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Response from 903ttmt, Owner at Travel to Mongolia
Responded Feb 25, 2020
Hello and thanks for your evaluation about our services. I understand you. We will learn from our mistakes and further we will improve our services. Please apologize us! Travel to Mongolia team
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Rhi wrote a review Oct 2019
1 contribution
Travelling accross Western Mongolia with Gabi and his team was an incredible experience. Their knowledge of the region is unmatched and their kindness in what can be a very harsh environment makes all the difference. Gabi's really good English is precious to gain some understanding of Mongolian culture, the cooks are amazing in their capacity to provide very decent meals with a limited variety of ingredients, and the drivers are the most skilful which was reassuring on those bumpy "roads".
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Date of experience: September 2019
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stepstra wrote a review Oct 2019
New Orleans, Louisiana43 contributions96 helpful votes
My daughter and I spent six days with TM Travel. Thanks to Gabi, his wife, and father, we had a fantastic experience! Gabi took good care of us throughout the totally cool Golden Eagle Festival and thereafter on a trip to Altai Tavan Bogd National Park. Personalized and family run, TM Travel delivers a wonderful and authentic way at a reasonable price to experience western Mongolia. During the festival, Gabi arranged for us to stay in a ger camp with two eagle hunters and their families, camped by a stream in an absolutely stunning valley 20 kilometers outside of town. At the festival itself, Gabi had set up a ger, where TM Travel served delicious breakfast, lunch, and dinner. Over lunch on the second day, we were entertained by two throat singers and musicians. One evening Gabi took us to a mind blowing cultural music and dance show, headlined by the Kazakh National Orchestra. Gabi arranged for a Toyota Land Cruiser with driver to take us, his father as our guide, and a lovely lady as our cook for a two-night/three-day trip into the Altai mountains and glacier. It was cold, so we overnighted in a hut belonging to a local Park official. The scenery was wild and glorious, and throughout it all we feasted on our cook’s magnificent dishes. She made the best kinkhali (Georgian dumplings of minced meat) we have ever had outside of Georgia. The last night we were the only residents in TM Travel’s two-bedroom apartment in downtown Olgii. A pleasant way to relax and unwind before flying back to UB. And to cap it off, we were treated with a home delivery of steaming hot kinkhali! We absolutely and highly recommend TM Travel!
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Date of experience: October 2019
2 Helpful votes
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Vern N wrote a review Sep 2019
2 contributions1 helpful vote
As an ex-Operations and Training Manager for Intrepid Travel I can say Tamir and TM Travel are everything and more than what you will hope for in a driver/leader/company in Mongolia. He exceeded my expectations in all areas of knowledge/enthusiasm/safety/information. He also has the unteachable skill of being a great guy that everyone he comes in contact with appreciates. If you are needing a driver/guide you can feel safe with, trust in all aspects of your trip, and want to interact with the locals, then Tamir and TM Travel are just that. Look no further. I promise you, you will be more than satisfied. Vern Nelson Owner - Big Life Adventures ex-Operations Manager - Intrepid Travel/Exodus/American Adventures/Peak Travel
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Date of experience: September 2019
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