Bus travel through Asia is always difficult and you can usually expect pretty uncomfortable journeys so when I booked Giant Ibis for our travel through Cambodia I was expecting a really standard service. However, I was blown away by how good they are and they are even better than National Express and Megabus which we use in the U.K. We ended up using them for all of our travel, from Ho Chi Minh to Phnom Penh, down to Sihanoukville, night bus to Siem Reap and then across to Bangkok. I have made a summary of our journeys below: Ho Chi Minh to Phnom Penh Scheduled to arrive at 16:45 but arrived 18:30 (you can expect to arrive around 2 hours after the scheduled time and this is due to border control). We were given complimentary pastries and water. We paid $35 total for visa, no extra charges and we didn’t need to supply a photo to border control contrary to other reviews. We were through the border in about 40 mins and you get a lunch stop there too. Phnom Penh to Sihanoukville Left and arrived on time and given complimentary water and food. Friendly guide kept us informed the whole way and dropped us just up from the pier, 2 min walk so we could get the ferry to Koh Rong. Sihanoukville to Siem Reap night bus Left in time at 7pm, you have to walk up to the roundabout up from the pier to catch the bus, this was very unclear at the time. Night bus was comfortable, WiFi on bus plus chargers and air con. Slept all the way through undisturbed. Arrived ~7am in Siem Reap with tuk tuks to take you into town. Sihanoukville to Bangkok Left on time at 8:45, gave us Nescafé ice coffees and free vegetable fried rice for lunch. Border control was easy to get through although a bit unclear on where to go but we found our way. Arrived Bangkok at 18:15 (note, there were no taxis or tuk tuks at the Makkasan station so we had to get the train). Really recommend these guys to anyone travelling through Cambodia! Made the whole experience extremely easy.

I took the Giant Ibis bus from Kampot to Phnom Penh. The service was excellent. From the clerk in the office to the crew on board, they were very professional. The bus was in excellent condition, clean, and even had WiFi. The helper used a speaker to explain the route and welcome everyone aboard. 1 bottle of water and a bagged pastry was provided. The bus left on time, had functioning seatbelts, reclining seats,and also had a 2nd driver. The bus stopped after 90mins for a toilet break at a good washroom with a store/restaurant attached. It arrived exactly 4hrs later in downtown Phnom Penh. The driver was cautious and the trip was uneventful. I would surely use this bus company again.

I was really impressed with Giant Ibis and it is a comfortable and economical way to travel - $15 each from Siem Reap to Phnom Penh. The bus left on time, was comfortable and spacious, with WiFi, seatbelts and water and a snack provided. The driver drove sensibly and I felt safe at all times. We stopped every 2 hours for short stops with an agreed departure time, with both of the stop off points on this journey being very nice.