SAMATA Health & Wellness Studio

SAMATA Health & Wellness Studio

SAMATA Health & Wellness Studio
3.5
9:00 AM - 10:00 PM
Monday
9:00 AM - 10:00 PM
Tuesday
9:00 AM - 10:00 PM
Wednesday
9:00 AM - 10:00 PM
Thursday
9:00 AM - 10:00 PM
Friday
9:00 AM - 10:00 PM
Saturday
9:00 AM - 10:00 PM
Sunday
9:00 AM - 10:00 PM
About
Samata is the first of its kind in Phnom Penh, bringing holistic therapies to both locals and foreigners in one location. The studio is a unique facility in Phnom Penh where services include not only Spa Therapies, but also: Physiotherapy, Chiropratic, Acupuncture, Yoga and Pilates. Samata’s owner, physiothrapist and massage therapist, Jean-Claude Dhuez, who trained and qualified in France, has more than 20 years experience in Cambodia. Jean-Claude trains the massage staff himself.
Duration: 1-2 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


3.5
3.5 of 5 bubbles9 reviews
Excellent
6
Very good
0
Average
0
Poor
0
Terrible
3

BajaLotus
Los Angeles, CA27 contributions
1.0 of 5 bubbles
Dec 2017 • Couples
We have been very lucky in Cambodia with spa massages until we went to Samata. Our hotel recommended it so my daughter and I went for hour massages and after the massages we felt like we had no massage at all, just lots of oil rubbed on our bodies. My back is knotted and needs a strong massage but the (very nice) therapist was very small and weak and didn’t have the technique to help my back at all. After asking her 4 times for stronger and to use her elbows (which she eventually did but so softly I couldn’t feel it) I gave up and simply asked her to stop 10 minutes early since I was wasting my time. My daughter said she had the same experience (just rubbing on oil with no massage technique). When exiting they asked me about it and I explained what was missing for me (strength and technique) and they told I should have been clearer when I arrived that I wanted a strong massage. Apparently it is the kind of place where if you don’t get a good massage it is the customer’s fault. Not withstanding the poor massage, the people working there are very nice, as are all the people we have met in Cambodia. Accordingly, I wish them well even though my family will look for another spa where we can get a real massage.
Written December 4, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mr. Ace
29 contributions
1.0 of 5 bubbles
Aug 2019 • Solo
Been to the physiotherapist and chiropractor at this spa and because I was satisfied by these services offered, I wanted to try the quality of the massage too.

It was drizzling when I went there and the receptionist told me that they have an available masseuse if I want to visit the spa. I then agreed. But carrying a small amount cash in my pocket, I politely asked if I can pay by card which, the receptionist, in turn, told me that sometimes the machine isn’t working so better give it a try first. The first transaction went successful so I paid the massage before I even got it.

The massage room (single) was huge and smelled good. The bed was good as well.

The masseuse (short and skinny with long hair) didn’t speak good English... she started lightly so I asked if she can do a strong pressure. She obliged. After five minutes, i didn’t feel anything again.

I wanted to leave but i knew i cannot ask for a refund of my payment. So i just wait there while she put too much oil ok my skin.

To add, she’s more concentrated on her phone which keeps on vibrating on the bed while her other hand is softly touching my skin.

Worse massage ever.

The owner should take a look at the services provided by his staff.

Won’t go again for the spa.
Written September 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Madam, Sir, I was out of the country and just saw your comment on Tripadvisor. First of all, thanks for your feedback and I am really sorry for what's happened. We looks after our staff and that's why comments and feedback are very important for us. As this staff's behaviors is not appropriated at all, I will take action against her. In order to do that, I will need you name, the day and the time you came for the massage, so we can konw exactly which masseuse it was. You can provide us this information by email at info@samata-cambodia.com if you prefer. I would also inform you, our policie in case of a customer make a justified complain to our receptionist about the service the day of the problem, we provide payment refund (total or partial according to the complain), even the payment have been made by card. Looking forward to hear from you, and hope you will still come back to our palce for a massage, as the bad attitude of one staff doesn't reflect the attitude of the whole staff. With kind regards, Jean-Claude Dhuez Director, Owner
Written September 22, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mélissande Mimi
Phnom Penh, Cambodia7 contributions
5.0 of 5 bubbles
Sep 2019
Great place for any kind of treatments, from physiotherapy, acuponcture, chiropractor to cupping.
My MUST is cupping! I love it you're feeling relax after that.

It helps me a lot with strong back pain, if relives the muscles.

You can trust this place and people who are working there, they are very professional.
Written September 24, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

amariasnord
Geneva, Switzerland5 contributions
1.0 of 5 bubbles
Apr 2018 • Solo
Do not trust the schedule posted online listing classes. It is not kept up to date, nor was the staff helpful or apologetic when I came to a class that turned out to be cancelled for a month.
Written April 9, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Johanna P
Paris, France5 contributions
5.0 of 5 bubbles
Dec 2017 • Solo
Haven of peace in the capital, if you are looking for real massages I recommend it!
The masseuses are trained by the physiotherapist. There is also care in chiropractic, acupuncture as well as pilate classes!
Written March 30, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Johanna, Many thanks for your visit at Sâmata. Training is nothing without a dedicated team of masseuse. I will pass them your nice comment.
Written March 31, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Chris S
Poole, UK1,099 contributions
5.0 of 5 bubbles
Dec 2016 • Couples
We booked for an aromatherapy massage for two. You chose your own oil before the start. This is a very clean spa, room was good, music was good, staff were very professional. Great massage. Tea is served when you are finished. Bonus was the 30% off in the holiday period.
Written December 28, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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