What a bad experience. My girlfriend and me planned on going diving. So we looked around in Nha Trang and checked out some diving clubs. All of them made a pretty good impression. We decided for Vietnam Active because of the Tripadvisor rating and because of the nice talk we have had with the people there. We told them, that we are snorkeling and that we never done any diving. They explained everything to us and told us, that we will start with snorkeling, to get used to everything and that we do everything slow. That we liked alot. So of course we were excited and mega-ready the next morning. The day started with the pickup.
We drove to the pier and got onto the boat. After we started, 2 teachers came to us and explained everything to us. Everything sounded good.
So we put all the equipment on and suddenly they said to us, that we have to jump into the water(with inflated vest), which was proberbly 10m deep. I thought its quite strange to start like this, since we had all the heavy equipment on our body. But anyway, we did it and we were fortunately floating. After that we were swimming with the teachers close to the island to have some shallow water (3m).
They controlled the buttons (up and down) which I would like have done by myself, since I wanted the control, but ok. They did it. My girlfriend became a little bit of panic and couldn’t do it immediately and suddenly her teacher “Serena” asked her, if she really want to do that and dive. What a teacher is asking such a question when you are with full equipment already in the water?
After view tries she managed it. So we went 3 meters down and we should try to equalize (pressing the air out through the ears). My girlfriend and I were not able to do that, for whatever reason. Then the teacher “Serena” told us, that we should swim back to the boat. She told us, that we cannot dive, since we cannot equalize the pressure.
So we went for snorkeling instead, since we tried. What we have experienced after that was unbelievable. Everybody on that boat ignored us and didn’t say one word to us. Nobody except the 2 vietnamese boat driver (crew members).
I expected some words like “sorry that you weren’t able to dive. Maybe another time….” But nothing? What a poor quality. I give 1 point because of the 2 vietnamese crew members, which told us, that they felt sorry for us. They were the only ones talking to us.
When we drove back to the headquarter (starting point), the teachers left the car without saying anything. No Goodbye no nothing. I can just not recommend this place at all. Sorry. Worst experience in 4 weeks vacation.