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Eagle Tourist
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ShinShangGum wrote a review Jan 2017
1 contribution1 helpful vote
Nice services,friendly people, helpful staff. I was there 2 weeks ago for private car rental .They were very patient and kind even I was a little bit slow. hahaha. And i had a meaningful trip. THe driver was good,he speaks English.And he allows me do whatever floats the boat during the trip. So far so great! Thanks Eagle tourist.I recommend the services here. People are nice I must say.
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Date of experience: January 2017
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Responded Jan 17, 2017
Hello lady! Thanks for your save-the-day feedback! I am so happy for you that you liked our services. If you have any interesting photos sure I wanna get updated. :) Any save-for-later services regarding bus, car, airticket booking, tours, scooters (both automatic and manual) for rent, please contact us at: Eagletourist26@gmail.com We are very responsive and informative so you won't have to wait hehe. Thanks for keeping us accompanied. We're gonna miss you! Best regards, Kim Thuan (Ms)
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Benben_Nl wrote a review Nov 2016
Phu Quoc Island, Vietnam27 contributions2 helpful votes
We are really disappointed about the service. The information on website said transfer car is Dcar limosine but then they picked us up by 29 seats car. It was different car but we were charged 180k per person while the other passenger was 150k. We called to the tour operator, Tu, but she said she cant do anything, the car was mantenanced a year and she thought we knew that. How come a tourist can get every issues of your business. Rediculous. Never ever choose Eagle travel and it ruin my experience when travel to central Vietnam.
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Date of experience: November 2016
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Responded Jan 15, 2017
Dear Sir/ Madam We are so sorry about your bad experience of our services! Sure it seems like we didn't solve the issue wisely and it was all our faults. Here's what we can do now. Can you leave us your personal information so that we can reach you later for further compensation? Here's my email: Eagletourist26@gmail.com I promise that was only part of our mistakes due to language barrier ( which we are still trying to work it out), and that happened out of our control somehow! We, as a whole, are deeply sorry that you didn't get what you should have gotten! Looking forwards hearing from you! Best, Thuan (Ms)
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Laura Kim G wrote a review Mar 2016
New York City, New York1 contribution3 helpful votes
It was a great experience for me. I booked tours here and they took care of everything... EVERYTHING! Everyone was helpful and enthusiastic... thats well done
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Date of experience: March 2016
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Responded Jan 15, 2017
Dear Laura (allow me to call you by name) We are so glad that you liked our accompany with you on your trip! We are always here just for your satisfaction! Sorry for late reply but we are happy to hear that! :))) Can't wait to see you again! For more information on our services (Bus, flight booking, tours, private cars, scooters,..), please contact us at Eagletourist26@gmail.com Have a nice week Laura Love you, Thuan (Ms) #Eagletourist (Du lịch Đại Bàng)
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