V'explore Travel
V'explore Travel
5
8:30 AM - 6:00 PM
Monday
8:30 AM - 6:00 PM
Tuesday
8:30 AM - 6:00 PM
Wednesday
8:30 AM - 6:00 PM
Thursday
8:30 AM - 6:00 PM
Friday
8:30 AM - 6:00 PM
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About
Understanding travelers' wants and desire when traveling to Vietnam, we proudly introduce you the insightful beauty of our country. It is our objective to provide the independent traveler with a quality and memorable experience for you to enthusiastically share with others. We specialize in custom made tours tailored to an individual’s unique requirements.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
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5.0
60 reviews
Excellent
59
Very good
0
Average
0
Poor
0
Terrible
1
Expl0rer007
Meltham, UK219 contributions
Feb 2020
Having travelled once before with Mr Hau and V'Explore to the north of Vietnam (see previous review in early 2018), it was only natural that we should book a private tour with him and his company to south Vietnam this year (Feb). In addition, he arranged a follow-on trip to Cambodia in March.
Everything worked out very well, as we have come to expect. One hotel did not have us booked in, but it was obviously their mistake which a couple of phone-calls from our guide put right. Otherwise, everything worked like clockwork and even the tough task I set the guide in Cambodia, with my list of temples around Angkor Wat I gave them, all worked out fine as the itinerary was massaged to ensure they were all visited - and without feeling rushed either!
Everything worked out very well, as we have come to expect. One hotel did not have us booked in, but it was obviously their mistake which a couple of phone-calls from our guide put right. Otherwise, everything worked like clockwork and even the tough task I set the guide in Cambodia, with my list of temples around Angkor Wat I gave them, all worked out fine as the itinerary was massaged to ensure they were all visited - and without feeling rushed either!
Written April 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear K,
It was our honor to be at your services for your return to Indochina region! and we are very happy to know that you had a very good time for your holiday again, this will help us to get better experiences in providing the best services to future clients. Once again, thank you so much for being with us and we do hope to see you again in the near future.
Best regards, V'explore Travel team.
Written April 2, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Janaka Dharmawardana
6 contributions
Jan 2020
We spent 4 nights 5 days (15th to 19th Jan 2020) in Hanoi, there were 4 teens, my wife and my self, it was a packed schedule but V'explore had organised everything perfectly, our expectations were met. The STAR of our experience was the tour guide Vexplore gave us for one day, she was full of energy bubbly with happiness, you can never be in a bad mood when she is around. Our guides name was Helan, she went out of her way to help us and came to say good buy spending 2.5 hours on the road on the last day. Helan, by the end of the tour has become one of the family. Please ask for Helan on your trip to Vietnam with V'explore, she will make your trip a memorable one for sure.
Written January 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sunshine,
It was our honor to be at your family services for your holiday in Viet Nam and we are very happy to know that you enjoyed the trip with our services! Once again, thank you so much for coming with us and hope to see you again in future.
Best Regards.
Written January 23, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rebecca L
Newcastle, WA17 contributions
Dec 2023 • Family
We went on a 5 day tour of Hanoi and northern Vietnam with Quan from V’explore tours. Our group was extended family including older children and adults. Quan couldn’t have been a better tour guide; he took us to the very best restaurants in the area, took us on a city tour of Hanoi highlighting the history. He followed the itinerary the group was interested in and gave us the information about each area that we were interested in. He took fantastic pictures which he shared with us. Quan is a great, charismatic guy we all enjoyed getting to know! Thank you Quan for a life changing trip!
Written December 24, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bruce G
Verona, Italy25 contributions
Mar 2023 • Couples
This is the second time Mr. Hau and the team at V’explore have organised a Vietnam holiday for us and we have nothing but praise for the success of our trip. The hotels were chosen exactly to our wishes, transfers were punctual and professional, internal flights were scheduled and booked as required, and side activities were lots of fun and ran like clockwork. We have absolutely no hesitation in recommending V’explore to anyone contemplating a trip to Vietnam.
Written April 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Bruce,
Thank you so much for returning to visit our country again! And great to hear that you had a good time with us for your vacation. Thanks again and hope will have a chance to see in near future.
Best Regards,
Hau/Mr.
Written May 3, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karen F
Canberra, Australia25 contributions
Aug 2019 • Couples
My husband and I have just returned from a Vietnam in Depth tour with V'Explore Travel. We could not be happier with our experience. They were efficient and communicative in the organisation of the trip. We changed some of the destinations and activities in the proposed itinerary with no problems.
They were helpful and professional. During our trip we were happy - it seemed every detail was thought of. From the timing of things through to the free bottle of water every day which we came to appreciate greatly. It felt like they had done this many times and knew what worked.
The tours and activities were a highlight. Food tours, seeing caves, snorkelling, riding water buffalo,cooking school, cycling through rice paddies - the list goes on. We have had the most wonderful experiences!
The accommodation was of a nice standard and always well located. A couple of times the hotel upgraded us. I got the feeling V'Explore held some sway.
The guides were all very professional, had reasonable English speaking skills and were knowledgeable. The cars were lovely and air conditioned. The drivers and guides were invaluable- they made it so easy for us to get where we needed to go (no mean feat in Vietnamese traffic).
Most of our meals were included in the cost of the tour. The restaurants were all of a good standard and showcasing that areas delicacies. It was usually a set menu which made things easy for everyone and we just paid for any drinks. On the rare times dinner was not provided as we had 'free time to ourselves' we were not hungry and did not need to go look for dinner.
When my husband got sick in the last days of the tour they were understanding of cancelling activities and obtained refunds which they promptly gave back to us. The guide offered to take me to a local pharmacy and translate or take him to hospital if required. They checked in with us often to make sure we were okay.
I have no hesitation in recommending a provate tour with V'Explore to my friends thinking of traveling to Vietnam.
They were helpful and professional. During our trip we were happy - it seemed every detail was thought of. From the timing of things through to the free bottle of water every day which we came to appreciate greatly. It felt like they had done this many times and knew what worked.
The tours and activities were a highlight. Food tours, seeing caves, snorkelling, riding water buffalo,cooking school, cycling through rice paddies - the list goes on. We have had the most wonderful experiences!
The accommodation was of a nice standard and always well located. A couple of times the hotel upgraded us. I got the feeling V'Explore held some sway.
The guides were all very professional, had reasonable English speaking skills and were knowledgeable. The cars were lovely and air conditioned. The drivers and guides were invaluable- they made it so easy for us to get where we needed to go (no mean feat in Vietnamese traffic).
Most of our meals were included in the cost of the tour. The restaurants were all of a good standard and showcasing that areas delicacies. It was usually a set menu which made things easy for everyone and we just paid for any drinks. On the rare times dinner was not provided as we had 'free time to ourselves' we were not hungry and did not need to go look for dinner.
When my husband got sick in the last days of the tour they were understanding of cancelling activities and obtained refunds which they promptly gave back to us. The guide offered to take me to a local pharmacy and translate or take him to hospital if required. They checked in with us often to make sure we were okay.
I have no hesitation in recommending a provate tour with V'Explore to my friends thinking of traveling to Vietnam.
Written August 18, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Karen,
It is great to hear that you are now safe and sound at home ! and also thank you so much for sharing your experiences of recent trip with us, your happiness is always our goal ! So I will forward this to all our operation, guides and drivers for their efforts to make all things went smoothly. By the way, I am glad to be on behalf of V'Explore Travel team to thank you very much for your coming with us and visiting the country as well. We do hope to be at your services or your friends in Viet Nam or Indochina countries. Sincerely yours! V'explore Travel.
Written August 21, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Expl0rer007
Meltham, UK219 contributions
Mar 2018 • Couples
As I usually do when wanting to explore a country, I put together an outline itinerary and then contact several local ground agents to ask them for their opinions, its feasibility, whether they wish to quote, and a quote. For a trip around north and north-central Vietnam, I contacted four. One could not do it for personal reasons; another quoted, but were pricey and just stuffed the itinerary with their own standard tours without a regard for my own wishes, and then never responded when I questioned them; another was good, but expensive. V'explore were the fourth and the best for all the right reasons: Nguyen Hau, the Sales Manager, listened and understood what I wanted, advised me on his own recommendations, worked with me closely to put a workable itinerary together, and came out with a competitive price. And, it all worked!
He was extremely responsive. I ask lots of questions so that I understand beforehand what to expect. Hau was right back with the answers, usually within 24 hours, and certainly within 48. This all made for a very easy, enjoyable, professional and fast-moving process. He was a delight to deal with in advance, and a delight to deal with when on the ground.
Sadly, we never met him as he is based in Ho Chi Minh City and our trip was to the north and centre (too many good things to see all in one trip in Vietnam!). However, he was constantly in touch to check that things were going OK. Even to wish us a 'Happy Easter' on Easter Sunday. Now, which other ground agent does that? And, there is more.
I have travelled reasonably extensively in developing countries, usually by the method outlined earlier. V'explore is the only company which has ever loaned me a mobile phone with a local sim card and credit, to use in case of emergency. It came in very useful. Not only was I able to use it to keep in routine touch with Hau and the various guides we had on our travels, but Hau was able to contact me, especially useful when Vietnam Airlines (don't use them, use Vietjet) summarily cancelled at 9.30am an internal flight we were scheduled to fly out on at 6.00pm!!!! Not only did Hau contact me, but he had an alternative to recommend, booking it and paying for it for me (I was in a museum, twenty minutes from my hotel, not expecting to have to be back there for hours) until I could repay him. Marvellous! And, V'explore had not even booked the original flights, but Hau just took control of the situation to our benefit.
No jam-packed itinerary of three-and-a-half weeks is going to go without any hitch at all (the summary cancellation by Vietnam Airlines is a case in point)), but I can honestly say that we had to miss out only one item on the itinerary, and that was owing to circumstances outside of the control of V-explore. Otherwise, we saw everything on the itinerary; enjoyed the company of very professional guides and drivers (the drivers would have done credit to English roads, and were exemplary amongst Vietnam drivers!); learned much about this wonderful country; stayed in very comfortable hotels; and knew that somebody had our back in the case of an emergency (a la Vietnam Airlines fiasco).
Hau, thank you and your team for a great trip. We hope to come back to see the south of Vietnam in a year or two. We shall certainly be in touch.
He was extremely responsive. I ask lots of questions so that I understand beforehand what to expect. Hau was right back with the answers, usually within 24 hours, and certainly within 48. This all made for a very easy, enjoyable, professional and fast-moving process. He was a delight to deal with in advance, and a delight to deal with when on the ground.
Sadly, we never met him as he is based in Ho Chi Minh City and our trip was to the north and centre (too many good things to see all in one trip in Vietnam!). However, he was constantly in touch to check that things were going OK. Even to wish us a 'Happy Easter' on Easter Sunday. Now, which other ground agent does that? And, there is more.
I have travelled reasonably extensively in developing countries, usually by the method outlined earlier. V'explore is the only company which has ever loaned me a mobile phone with a local sim card and credit, to use in case of emergency. It came in very useful. Not only was I able to use it to keep in routine touch with Hau and the various guides we had on our travels, but Hau was able to contact me, especially useful when Vietnam Airlines (don't use them, use Vietjet) summarily cancelled at 9.30am an internal flight we were scheduled to fly out on at 6.00pm!!!! Not only did Hau contact me, but he had an alternative to recommend, booking it and paying for it for me (I was in a museum, twenty minutes from my hotel, not expecting to have to be back there for hours) until I could repay him. Marvellous! And, V'explore had not even booked the original flights, but Hau just took control of the situation to our benefit.
No jam-packed itinerary of three-and-a-half weeks is going to go without any hitch at all (the summary cancellation by Vietnam Airlines is a case in point)), but I can honestly say that we had to miss out only one item on the itinerary, and that was owing to circumstances outside of the control of V-explore. Otherwise, we saw everything on the itinerary; enjoyed the company of very professional guides and drivers (the drivers would have done credit to English roads, and were exemplary amongst Vietnam drivers!); learned much about this wonderful country; stayed in very comfortable hotels; and knew that somebody had our back in the case of an emergency (a la Vietnam Airlines fiasco).
Hau, thank you and your team for a great trip. We hope to come back to see the south of Vietnam in a year or two. We shall certainly be in touch.
Written April 12, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear ExploI0rer007,
Thank you so much for sharing experiences for your your recent trip with us in central and northern part of Viet Nam and we are very happy to hear that you had a good memory of places and scenery you had been to! Your enjoyment will enable each of us the motivation of keeping the good work and your comments would help us to limit the negative ones, as our work usually to solve the unseen trouble!
By the way, I would like to be on behalf of V'Explore team to express our thankfulness for coming with us and visiting our country as well. It would be our great to see you again in near future for the southern part of our country.
Best Regards.
Written April 16, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maralro
Limerick, Ireland42 contributions
Nov 2019 • Couples
My husband and I have returned from the trip of a lifetime to our first longhaul destination,Vietnam.We had spent a good while researching in preparation and had somd definite locations in mind.V'Explore and the services of Mrs.Chi came very highly commended through word of mouth and we felt confident in getting in touch to complete the perfect itinerary.
From the very outset we knew we had chosen a competent,caring best organiser imaginable in Mrs Chi.She embraced all our ideas,fine tuned where necessary and added excellent suggestions many of which we decided would enhance our trip immensely.Our three week tour from north to south went off without a hitch and far exceeded expectation.Guides and drivers were top class ,punctual ,courteous and very friendly and well informed.This was our first ever private tour which is highly recommendable for a very special ,romantic adventure holiday!
Mrs.Chi is an expert also in booking internal flights.Because there are often changes in domestic flights we were spared the hassle and Mrs.Chi sorted everything seemingly effortlessly.
Pat and I are truly grateful to Mrs.Chi and her team for giving us memories to last forever.We had an amazing time in Vietnam and experienced the real lives of a friendly,happy people.We felt honoured to get to share a meal with Mrs.Chi and her colleague Minh when we arrived in HCMC a lovely touch and token of appreciation.I highly recommend V'Explore Travel and the impecable services of Mrs.Chi and her team.
From the very outset we knew we had chosen a competent,caring best organiser imaginable in Mrs Chi.She embraced all our ideas,fine tuned where necessary and added excellent suggestions many of which we decided would enhance our trip immensely.Our three week tour from north to south went off without a hitch and far exceeded expectation.Guides and drivers were top class ,punctual ,courteous and very friendly and well informed.This was our first ever private tour which is highly recommendable for a very special ,romantic adventure holiday!
Mrs.Chi is an expert also in booking internal flights.Because there are often changes in domestic flights we were spared the hassle and Mrs.Chi sorted everything seemingly effortlessly.
Pat and I are truly grateful to Mrs.Chi and her team for giving us memories to last forever.We had an amazing time in Vietnam and experienced the real lives of a friendly,happy people.We felt honoured to get to share a meal with Mrs.Chi and her colleague Minh when we arrived in HCMC a lovely touch and token of appreciation.I highly recommend V'Explore Travel and the impecable services of Mrs.Chi and her team.
Written November 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Maralro,
Thank you so much for sharing experiences of your trip with us as your satisfaction we always to aim for! I will share your words among the team to encourage the motivation of keeping good works.
By the way, we would like to thank you so much for using our services for your trip and visiting our country as well. It is would be our great to see you again in Viet Nam or part of Indochina and again all the best wishes from V'explore Travel Viet Nam team.
Written December 1, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Apiradee B
Bangkok, Thailand14 contributions
Nov 2018
I have been working with V'explore Travel in the past few years. Never been disappointed by them with great service and reasonable price. The company is also very knowledgable and happy to offer variety of elements in the tour (hotels, restaurants, etc.)
Written January 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Miss. Apiradee B,
Thank you so much for your cooperation in organizing the tour for group to visit our country! and it is so great to hear that the group had a good memories with us. We will pass your words to our guide and driver as a praise for their well done job! Once again, thank you so much for being with us and look forward to welcoming you whenever you come to our country.
Best regards.
Written January 16, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anthony B
Melbourne, Australia5 contributions
Jul 2018 • Couples
My wife and I have recently returned from a magnificent 14-day private tour of Vietnam, thanks to the assistance of Mr Hau and the staff of V'explore. From my first email contact with Mr Hau, planning our holiday was made very simple by his experience, first-hand knowledge and personal contacts within Vietnam.
We requested a private tour option (private drivers and guides) for the locations we visited and were always impressed with their friendliness, efficiently and knowledge. The accommodations chosen also reflected my comments above.
I have already passed on the details of V'explore to business contacts and friends who have expressed an interest in visiting Vietnam. If you do, I highly recommend you contact Mr Hau to organize a holiday specific to your needs and budget. I am confident that when it comes to structure, advice, bookings and cost - you will not be disappointed. When I return to Vietnam, I know who to contact :)
We requested a private tour option (private drivers and guides) for the locations we visited and were always impressed with their friendliness, efficiently and knowledge. The accommodations chosen also reflected my comments above.
I have already passed on the details of V'explore to business contacts and friends who have expressed an interest in visiting Vietnam. If you do, I highly recommend you contact Mr Hau to organize a holiday specific to your needs and budget. I am confident that when it comes to structure, advice, bookings and cost - you will not be disappointed. When I return to Vietnam, I know who to contact :)
Written August 1, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Anthony B,
Thank you very much for your sharing experiences about your holiday in Viet Nam with us, and we are very happy to learn that you enjoyed the trip. I will forward to staff as a praise for their good works.
Again, thanks a lot for being with us and visiting our country as well. We hope will see you again in future.
All the best wishes from V'explore Travel team.
Written August 6, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pauline f
Melbourne, Australia242 contributions
Jun 2017 • Family
Thankyou Mr Hau and Mr Nguyen. Our 17 days were well planned - highly negotiated and well managed. All our guides were friendly, personable and the itinerary was managed seamlessly. The air conditioned buses made transport in a busy ad chaotic country easy and restful. Any problems that arose were dealt with seamlessly and a highly customised experience designed to meet our specific needs, We had 2 days in HCM, 3 days floating up the MeKong, 5 days in Camodia, 2 days Hanoi, then Halong bay, Hue and then finally as Hoi An... a wonderful experience - I would recommend highly
Written June 18, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Pauline F,
Thank you so much for sharing experiences of using our services for your holiday to Viet Nam & Cambodia. We would like to express our thankfulness for coming with us and visiting our country as well!
Wishing you all the best and hope that we will see you again in future.
Written June 20, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Does your company have an office in California?
Written April 9, 2018
We are from Australia and all arrangements were done with Hau via email.. worked perfectly 😁
Written April 9, 2018
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