Golden Lotus Spa & Massage Club

Golden Lotus Spa & Massage Club, Ho Chi Minh City: Hours, Address, Golden Lotus Spa & Massage Club Reviews: 4/5

Golden Lotus Spa & Massage Club

Golden Lotus Spa & Massage Club
4
Spas
This location was reported permanently closed
About
Golden Lotus Spa is famous for Foot and Body Massage. Located at the heart of HCM city, we are in this field for 9 years. Thanks for your support, we have developed into 5 branches. 3 in dist 1 and 2 in dist 7 hochiminh city. The Price ranges from 9$ ~ 15$ including Tips. Come to Golden Lotus Spa & Massage to feel the magic of touch
Suggested duration
2-3 hours
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Tours and Tickets


4.0
24 reviews
Excellent
14
Very good
4
Average
1
Poor
1
Terrible
4

Louise
1 contribution
Very good massage and nice place
Jul 2019 • Couples
I had a 90 minute massage and it was very good. The masseuse asked if I was okay during the massage and the room was nice and clean
Written July 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ariel Duong Le
Ho Chi Minh City, Vietnam3 contributions
Poor service, they are not Golden lotus
Aug 2017 • Couples
This branch is no longer belong to Golden Lotus. It's named King and I
Bad service, rude receptionist.
Also, I don't like the massage that much. And I decided not to pay tips. In Golden Lotus real one and Miu Miu, tip is the will of customer. Here they forced me to pay tips.
Also my friend he paid the staff tip and she said she didn't receive any tip.
Golden Lotus shouldn't let them take their name and do bad service
Written August 27, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Discover397674
2 contributions
Smile you're on camera
Mar 2017 • Couples
My wife and I used to visit this place for massage often. In general the massage is good and the masseuses are skilled. We discovered, however, that the management secretly records everything with hidden cameras even in the massage rooms and, yes, people while they are changing are recorded on video. I recommend to avoid this place if you like your privacy respected.
Written April 19, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

teachingtravels15-17
Ottawa, Canada910 contributions
Poor customer service and management
Mar 2017 • Solo
This is my second visit to the GOLDEN lotus Spa, and the experience could not have been more different. I can't help to think that success has gotten to their heads.

It was because my first experience was so enjoyable that I came back. Here's how thing have changed.

When I first arrived I was offered the spa included with the price of a massage. This was at 7pm. Unfortunately they had no available time slots until 8:30 pm. I decided to run a few errands and come back later for my 60 minute massage.

When I arrived later, no longer was the spa not included, but they charged me 44k to take a shower. Although I didn't pay my first time, and also had access to the spa, I figured things have changed and agreed to the extra charge. Before entering the massage room I was ushered to a waiting bench. I was asked if I wanted oil. I said yes. Confused, the manager asked again. And I reaffirmed, "yes, oil massage".

Half way through my massage and still no oil. I asked if i was going to get oil. The massage lady was confused. She left to get the manager. He came in and told me I had not paid for an oil massage. I told him I would pay. He left and came back informing me it was additional 45k. I agreed. She started again.

The massage was great and I started to feel relaxed again, when all of a sudden she says it's over. Surprised I got up and started to leave when I noticed a clock indicating 820 pm. I asked to speak to the manager to complain about the short massage. He showed me the time card, and on it was 830, with an 820 written over the three. At this point I was furious. They called the front desk. I explained the situation, showed them the card and still nothing to rectify the situation.

It gets worse. As I am leaving, the front desk asks me to pay the 45k for the oil massage. So I check the price list. In fact I paid 375k for a French oil massage, and they wanted to charge me 420k (45k extra) for an aromatherapy massage. Don't ask me what the difference is. Not only did they try to rip me off, they didn't even have the decency to only charge me for half an aromatherapy massage. I told her that I refused to pay.

After letting her know how poorly they had managed the situation, she had the nerve to tell me, that I didn't need to pay for the oil... a bit too late; tell me something I didn't know.

Again the massage was good and the massage therapist knowledgeable, but the management has no clue about customer satisfaction and is literally trying to rip off customers.

I hope they can fix these problems.
Written March 21, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

LotusLiLi
Ho Chi Minh City, Vietnam246 contributions
Amazing
Feb 2017 • Solo
I had a stiff neck so desperately needed a massage. I chose a 60 Golden Lotus body massage but requested the massuese please concentrate on my neck and shoulder, and she did just exactly that. She was excellent and very professional. If you want a strong/firm massage that doesn't make you cringe then ask for Hue massuese #119 (best booked in advance).

I can not stress enough how good she was and did exactly as I needed. SHe could tell I was sore, and did her best to alleviate the tension in my neck. I will definitely be back.
Written February 23, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Visoth S
Ho Chi Minh City, Vietnam2 contributions
Value for money
Dec 2016 • Solo
The facilities are good and the place is comfortable and clean. The massage package I took was value for money. The masseuse was also skillful with good techniques. Highly recommended.
Written December 18, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Esztipilot
10 contributions
Best massage in Vietnam!
Dec 2016 • Couples
I tried many other massages in Hanoi and Saigon, but this is the best! Its a must try even if you stay few time in Saigon, phu my hung. Perfect service, starting with green tea and fresh fruits served, than you can relax all the tension in your body and soul and finally after massage you receive nicely served tea and dried sweet snacks.
Written December 10, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sapto B
Saigon10 contributions
Release your stress....
Jul 2016 • Solo
Overall is good, some person there always commented about my body and trying to "touch" something that I don't like. For me, I am somehow their customer who need being respect with whatever my body size, in regards the quality of massage, when I talked to get strong, its never get pretty strong as I expected but again, somehow I respected that may be the massager already a bit tired as usually I am there after 6 or 7 pm... still accepted somehow in general
Written October 22, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

soojinl151
1 contribution
Comfortable, relaxing
Jun 2016 • Solo
It is a great place to relax. The massage os good, the rooms are clean, and the people are welcoming and kind. One of the best massage club on Vietman!
Written June 21, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

SkatePnk316
Duluth, GA35 contributions
Seems to be going downhill
Jun 2016 • Friends
I'm a frequent visitor but it seems like the place is going downhill. I went today and had the worst experience out of all the other times I've been.

When we got in, there was a lady standing behind the counter looking really angry and not happy which really set the wrong vibe. She wasn't dressed in uniform so I assumed maybe she was the owner or boss.

Went there for the sauna and massage, they suggested we stay in the sauna for 30min and then go get a massage. they didn't want to keep their staff waiting. This ended up being not worth the 220k just for roughly 20min.

Got the body massage for 60min. The masseuse was pretty unprofessional. She opened the curtain and was gossiping with the other staff while giving us the massage.

Overall, left a bad experience and felt like i completely wasted 600k for nothing. I won't be coming back here for a while
Written June 6, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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