Jolene Spa
This location was reported permanently closed
About
Dear valued customers, We apologies for the short notice and regret to inform you that we are closing down the Jolene Spa at Dong Khoi street., However, this is only temporary as we will be back very soon. We are trying to find a better location as we've heard your reviews about how hard it was to find this location. Thank you for all the love and support and stay tuned for our return, as we are trying to make it as fast as posible. Best Regards, Jolene Spa team
Duration: 2-3 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


4.5
4.5 of 5 bubbles274 reviews
Excellent
180
Very good
57
Average
23
Poor
7
Terrible
7

KKC
Singapore, Singapore27 contributions
5.0 of 5 bubbles
Mar 2018 • Couples
My wife and I went to a few massage places to compare pricse. Jolene Spa is not the cheapest, but very competitive. What I like is that this place do not have pullers to try to pull foreigners for massage. It is a pleasant place with friendly staff. No pressure at all when you take your time to decide which massage to go for.

The massage experience was great! The girls were friendly and gave good service. In my 4 day stay in Ho Chi Minh, I went to Jolene Spa 4 times!

Do however remember to provide tips for the girls after the massage. I gave 50,000 dong for a 380,000 dong package. Hope is not too little.
Written March 16, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

CBC C
Paranaque, Philippines32 contributions
5.0 of 5 bubbles
Feb 2015 • Couples
My fiancee and i went to HCMC and chance upon this spa after a long day of walking and shopping. We NEVER expected this spa to have the very best service we had ever experience. The service was really good, the massues really know what they are doing. It was hard and soft at the same time.. Their thumbs was made out of rocks but it felt sooo good. The hot stones were incredible. Their massage strokes were accurate. Because of this experience we had, we decided to go there at least 3 times in a row when we were at HCMC. Try this you wont be dissapointed and you will surely come back for more.. Jolene spa is a very decent place, it is clean and their soft music could really make you relax.
Written February 8, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gulliverthegirl
Melbourne, Australia18 contributions
5.0 of 5 bubbles
Nov 2014
My trip to Ho Chi Minh city had been disastrous from the start to the last day (due to a series of flight cancellations, wrong hotel bookings, poor planning, last minute changes, etc etc etc). On the last day, I decided I would do my own thing away from my buddies. I took five steps away from the hotel and saw this clean looking place and decided I would have a Hot Stone Massage. Made it a 90 minutes massage to rub away my travel woes! Cost was about AUD25. I was very happy about that!

In my other reviews, I mentioned I try my best to go for daily massages in every Asian city I visit. This trip however, I had no opportunity to get a massage and I would have been grateful for a below average one. And what a bonus that this was one of the best massages I've had!

Pressure was strong, the technique well practiced (she knew exactly where to knead) and I swear this tiny lady had thumbs made of iron. Most other spas would use elbows for extra tight knots but she was all thumbs (pun intended). For my fellow massage enthusiast, you would know that the thumb gives you the most accurate tension release, if enough pressure is applied.

Her array of techniques were impressive. She knew how to use her thumbs, elbows, knees, feet (stepping massage is near the top of my list) and she manipulated those hot rocks as if they were extensions to her hands. Be warned though, if you have never done hot stone before, you might think you are being burnt. If you can withstand the heat, you will later feel the benefits :)

At the end, she stretched and cracked my back then lifted my whole body above her, using her knees to balance me. This part is not for the faint hearted, especially when they don't warn you. Also please note most of the Vietnamese I met in Ho Chi Minh city spoke very little English.

I've had this manoeuvre done to me many times in Thailand so it wasn't new to me, but if you have a stiff back, I don't recommend it unless you are able to consciously relax your entire body (think floppy body) and bear the initial pain. Your body will feel much lighter later, but if you fight against it, you could hurt yourself.

And as if a massage wasn't enough, they also give you a cucumber mask at the start (they literally slice the cucumber on the spot and place cool refreshing strips on your face).

What I found unique was that the massage starts with you lying face up first. Your therapist starts at your head/face and moves to your feet, then you flip over and they go from your feet up to your shoulders. I really like that they end with shoulders because that's where my knots are!

The place is clean with simple decor and the service excellent. I definitely would go back. Oh wait, I did. I enjoyed another one hour massage two hours after my 90 minute massage. Ahh, trip worth it now... :)
Written November 4, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

hols.away
london72 contributions
1.0 of 5 bubbles
Mar 2017 • Friends
Awful experience.
1. Cats and dogs around. Observed dog 1 pee on the floor, staff looked at us then put tissue on the urine. Baffled because she didn't clean it but just left the tissue on the urine. Dog 2 decided not to miss out on the action, sniffed the urine, then strolled over to the rug and peed there. Staff pretended they did not see this and left the urine to dry.
2. Towel wrinkled on your leg, no careful pampering folds here.
3. Loud disruptive flip flops on marble floor sounds throughout
4. Staff chatting and laughing at some points to each other during the massage which was very distracting
5. No understanding of knots, musculature, tension etc so working in muscled area for a long period while knots were untouched and still there at the end of the massage
6. Whole body massage minus feet( why? I have no idea as I'd been looking forward to that)
7. No introduction from masseuse, it could have been you! I literally could not pick her in a lineup
8. Was a bit odd to walk in and 5 masseuse females standing in their uniform mini skirts, slightly unprofessional looking especially as they end straddling your hips for the massage and you are nude
9. No medical facts obtained ie: cardiac conditions which can be a contraindications for certain styles of massage ie: the forceful lymphatic style such as the one they used.
10. No dialogue on preference of style and just felt like they were 'having a go'.
Ok ok it wasn't all bad
Positives: green tea at the end,
the staff did aim to be friendly,
lovely looking on the outside
But honestly I could not and would not recommend this place for massage. I literally left with new knots and used them to type this review. I wish you many nice massages in hcmc.
Written March 25, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Eve G
Singapore, Singapore4 contributions
1.0 of 5 bubbles
Sep 2017 • Couples
4 of us chance upon this spa recommended via tripadvisory with its good review. we opted for 1.5hrs aroma but received only an hr massage. one of the staff knew and told my fiance we had a hour massage. however, during the payment, the staff denied and the outlet in charge embarrassed us for calling us liar infront of the others. we paid for 1.5hrs in the end. this would be our first and last. be warned. Do time your masseur if you are dealing with this spa.
Written September 27, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Eve G, I'm suprised that you can write this comment on my TA wall, that day i were the one stand in recieption table, you guys came take 90 minutes body massage then after finished came out you claimed that we didn't do 90 minutes, but problem is your friends, another 3 persons didn't say anything because they knew that you were wrong, Luckily, we do recorded all clients when take service on computer, so that is automatically recorded time too, i already showed you that, but still you don't understand, still try to make terrible review about us in TA. Anyway, all my clients who used to come to my spa they know those kind of cheating have never happen in my spa since the beggining. So please make sure that you are telling the truth or please take this comment down on my TA. Thank you! Jolene Ms
Written October 2, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Justin H
4 contributions
1.0 of 5 bubbles
Oct 2015
I'm not one to offer negative reviews with any frequency but must in this case. My wife and I had a terrible experience at this spa - our therapists were not attentive, stopped our services intermittently to have conversations and, ultimately, provided a rough and lackluster experience. While inexpensive, I'd readily pay twice as much for proper service and would suggest others look elsewhere
Written October 24, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Emily R
Minneapolis, MN13 contributions
2.0 of 5 bubbles
Oct 2015
The massage was rough, the girls talked to each other, ignored requests to use caution around an injury. We have never left a massage feeling pained like we did here.
Written October 24, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, According your comments, I'm sorry if my staff to make you feel good, and would know which number to do service for you and time too. Anyone who do business they would like the clients to give them advise to make their business go better. Thank for your comments . Jolene Spa
Written October 25, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jolly T
taiw1 contribution
5.0 of 5 bubbles
Aug 2014
nice & relax , all my pain was gone from my shoulder
Herbal smell are so good & make you relax & sleeping when massage
Musical also make your feeling comfortable
Written October 4, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

reviewer_63425
Coventry, UK20 contributions
5.0 of 5 bubbles
Oct 2018 • Solo
Place was clean and friendly, people spoke english. Mud detox body mask was incredible, really enjoyed it and therapist was great! Prices were reasonable, would definitely come back again.
Written November 5, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Chuck A
Georgetown, TX176 contributions
5.0 of 5 bubbles
Aug 2018 • Solo
I have been coming to this spa for the last 4 years on my frequent visits to Vietnam, and there is a huge reason why only this spa. They simply are the best. The owner is a wonderful business lady who personally trains all the staff, and this results in all of the therapists excellence. Whether you just want a nice relaxing massage or need some major kinks worked out, they are extremely skilled. They are in a new location and still working out some of the signage issues, but trust me it’s more than worth locating them. They are on a major street but down a little nice alley on the ground floor. Don’t let anyone tell you they are up on the second floor, that is the wrong place.
Written August 12, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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