Dominique Saint Paul Saigon

Dominique Saint Paul Saigon, Ho Chi Minh City: Hours, Address, Dominique Saint Paul Saigon Reviews: 4.5/5

Dominique Saint Paul Saigon

Dominique Saint Paul Saigon
4.5
9:00 AM - 8:30 PM
Monday
9:00 AM - 8:30 PM
Tuesday
9:00 AM - 8:30 PM
Wednesday
9:00 AM - 8:30 PM
Thursday
9:00 AM - 8:30 PM
Friday
9:00 AM - 8:30 PM
Saturday
9:00 AM - 8:30 PM
Sunday
9:00 AM - 8:30 PM
About
At Dominique Saint Paul, we derive our inspiration from the culture, colour and creativity of Saigon. Our shoes and leather goods are constructed by skilled and passionate artisans, using high quality Italian leather, with many painstaking hours of handwork going into each finely crafted piece. We are inspired to create unique leather goods for individuals whose style is evident from a product that tells their story. We start with Italian crust leather, supplied from the tannery in its raw form, uncoloured and unfinished. Our artisans, using a traditional Italian process, create either solid colour using a hand dip dye process or tone and patina by applying layers of one or more colours by hand. A similar process is followed to apply colour to the soles, heels and edges. Our customers routinely present Dominique Saint Paul with the challenge to create their own individual colour. This is why we can claim our products uniquely enable you to bring your style to life.
Suggested duration
< 1 hour
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Tours and Tickets

Popular mentions

4.5
21 reviews
Excellent
18
Very good
2
Average
0
Poor
0
Terrible
1

Jae Park
1 contribution
Ordered 3 custom-made shoes. I only have 2. Now, they are completely ignoring my emails.
Aug 2019
Ordered 3 custom-made shoes. I only have 2. Now, they are completely ignoring my emails.

Summary: I sent a custom shoe back for a refund/exchange. Now, they will not refund my money, won't exchange my shoes, won't even return my shoes, or even respond to my emails. They are keeping both the money and the shoes. I emailed a bunch of times, but they've been ignoring me. I DO NOT recommend you buy anything online or order anything custom. ONLY buy it in store, where they cannot rip you off!

Long story:
About 10 or so months ago, I went to their shop in Vietnam when I visited a friend in Vietnam. I ordered 3 custom made-to-measure shoe with them and gave them my address since I was leaving Vietnam.

It took about 2 months and I got my made-to-measure custom shoes. They did not fit and were clearly 2 sizes small. I remeasured my foot at a local cobbler shop. I paid for the return shipping, which was very expensive. It took another month or so and they sent me my new shoes.

Two of the three shoes were good. It turns out one of the shoes still did not fit. Now, if I bought off the rack shoes at a department store, or if I bought these shoes on a discount/sale, I would probably just wear them. However, I paid over-budget to get custom shoes, fitted for my foot, yet it still did not fit.

I sent the team photos and they asked me to ship back the shoes for a refund/exchange. I sent back the bad shoes. They put me in touch with their co-founder but THEY HAVE BEEN COMPLETELY IGNORING ME.

Please do NOT make the mistake of ordering custom, ordering made-to-measure, or ordering online. If you are in Vietnam, you can check out the store. However, if you don’t live in Vietnam, they might just take your money and ghost you.

Quite expensive, but decent shoes. But, frankly, dishonest company.
I wish I could get my money back, or my shoes. I wish they would respond! Unless you actually visit the Vietnam store and buy something on the spot, PLEASE STAY AWAY!
Written June 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Elsinore A
Texas248 contributions
Hand painted and beautiful
Nov 2019
If you like hand painted dress shoes or Berluti shoes, you will certainly appreciate this store. The service is good, although at times hard to understand. My husband bought 19 pairs of shoes. It was crazy.
Written December 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Phoebe L
Hong Kong, China1 contribution
Excellence leather shoes
Aug 2018 • Friends
Excellence leather shoes n good service. Don’t miss the chance when you go to visit HO chi Minh ! I will go again for my next trip!
Written August 4, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kobokaeh
Sepang, Malaysia1 contribution
so nice shoes...quality of walking so high ...so nice...
Apr 2018 • Business
...the perfect shoes!!! A must to try...
Location of shop just opposite Sheraton HCMC.
You either wait for customized version or take the ones they have on stock. All look unique...interesting...different...nice
Written April 9, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lawrence V
5 contributions
L
Feb 2018 • Solo
High quality leather shoes with prices ranging from 260 to 600 usd. Lots of different design. Staff Service could be improved.

If you are looking for something cheaper, you can visit Manggi, but lesser design choices.
Written February 3, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

stuti k
Houston, TX11 contributions
High quality funky shoes
Sep 2017 • Couples
Heard about this place from a friend so decided to check it out. It's located diagonally opposite sheraton saigon. My husband loved the shoes and I was very impressed with the hand dyed leather. They can custom make shoes for you and ship it to your home address (usually takes about 4ish weeks). We didn't want to spend too much and also didn't want to wait that long so decided to try the ready made shoes they had at the store. Not all models are available in all sizes, but husband was lucky enough to find a pair he liked that fit perfectly @$260. Bought it along with funky sky blue laces :)
Written September 24, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Road268815
4 contributions
Shoes of a lifetime
May 2017 • Solo
Was truly amazed at the quality and colour range available at this shoe shop with a difference. Great service provided by a young enthusiastic team. If you are looking for high class mens leather shoes and accessories this is for you. Looking forward to my made to size shoes and matching belt being sent to me in Perth.
Written June 9, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

WillMac66
Ho Chi Minh City, Vietnam27 contributions
Prospective visit
Mar 2017 • Solo
Ok, so I'm a bit of a shoe person... and Dominique Saint Paul's has been on my "to do" list for a while. So I found a bit of "me time" and popped in for an exploratory visit. The shoes certainly did not disappoint! Small works of art!

Initially a young lady tried to help. My Vietnamese is non-existent so her colleague stepped in to assist. Sizing is by trial and error, I think I understood this to be based on the "lasts" that they have. He did suggest they tended to be over-sized and we eventually found a pair that fitted nicely.

I have to say that this approach left me nervous of investing in a fully custom pair so I've gone home to consider an off-the-shelf pair. Assuming I take the plunge I'll let these bed in before taking the plunge on a custom made pair. Fairly sure I'm a "customer to be"!
Written April 21, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Khang L
2 contributions
Wonderful place
Dec 2016 • Solo
Best place in town for shopping. If you want to find something for your family, friends, your lover or just simply treat yourself. This is it. Top quality products, good service.
Written December 5, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

KSREE
Hyderabad, India33 contributions
Expensive, but Very Best of Quality
Nov 2016 • Business
I had been there to buy Oxford model. He has explained the key points for my choice - truly great suggestions. Unfortunately couldn't get my desired size of 38 off the shelf. Although they do make the custom size shoes, which is extra of $200 to the original price. Great quality shoes, but not at reasonable price.
Written November 24, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about Dominique Saint Paul Saigon

Dominique Saint Paul Saigon is open:
  • Sun - Sat 9:00 AM - 8:30 PM


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