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Hoi An Express

Hoi An Express

Hoi An Express
4.5
City ToursCultural ToursWalking ToursEco ToursSightseeing Tours
8:00 AM - 5:00 PM
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 5:00 PM
Sunday
8:00 AM - 5:00 PM
About
Hoi An Express is unquestionably your best option. We are one of Vietnam's leading tour operators, having been established in 2002. Hoi An Express strives to provide its guests with high-quality, diverse, and personalized travel services, with a focus on professionalism, customer service, and integrity. Hoi An Express specializes in luxury travel, organizing small group tours with luxury transportation and professional tour guides to destinations in Vietnam, Laos, Cambodia, and Thailand. Our services are: Visas, Car Rental, Tickets Booking, Hotel Reservations, Interpreter, Tour Desk Services, Shuttle Bus Services, Package Tours, Tailored Tours & Daily Tours, MICE. Our objective is to provide a magical and unforgettable experience to all of our guests. Please do not hesitate to contact us if you have any questions or need more information. Hoi An Express is honored to have the opportunity to serve you and design together the perfect trip you've been dreaming of.
Ho Chi Minh City, Vietnam

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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles581 reviews
Excellent
470
Very good
71
Average
10
Poor
10
Terrible
20

C J
2 contributions
5.0 of 5 bubbles
Mar 2024 • Business
Very good communication, car is clear and drivers are helpful.

The first car park a bit distance and diffcult to walk from the airport exit. Also, we carried 10 large suitcases. This is not a good walk.

Return car is good. Maybe my hotel district is 7 so I need pay extra. Total I spend USD 100 for 16 seats (from airport to D7) and 5 seats (from D7 to airport).

Safe car and comfort!
Written March 2, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Quyenn Coco
1 contribution
5.0 of 5 bubbles
Feb 2023
I have booked with Hoi An Express 3 times this year, for my family trip to central of Vietnam. We really appreciate their taking care of all of my trip from the first day we came until the farewell day. We always have received the best recommend how to make my trip more convenient. I think that is why I have back with them for the third time and more, of course.

Thank you from my Hongkong family
Written March 6, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Claire S
Brighton, UK12 contributions
5.0 of 5 bubbles
Nov 2023 • Couples
Prior to travel we were contacted on whattsapp. We were greeted at the airport immediately with our names by the arrival door. Our bags were taken for us which was great. The car was a minutes walk. The hotel was checked and verified and we were driven in a lovely car, safely to our hotel. I can be an anxious traveller. But we would thoroughly recommend this service.
Written November 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear clairesG5332RN, Warm greetings from Hoi An Express Thank you so much for taking time to write a review for us. We are pleased to know that you were extremely satisfied with our transfer service and our staff. We hope to welcome you back again one day for more wonderful experiences. Best regards,
Written December 7, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Casilda_11
Mandurah4 contributions
4.0 of 5 bubbles
Apr 2013 • Friends
My sister and I did this tour of Vietnam with Hoi An Express in April. We booked the tour through Scoopon and so were wondering what to expect of the local company as it seemed very cheap to other trips to Vietnam advertised. However, we needn't have worried. The trip was excellent from the pre-trip organisation, to being met at each stop, to the hotels which were first rate as well as the junk tour. A lot of our meals were provided and they were extremely good. The tour was beautifully organised and ran like clockwork. The guides were excellent as was our transport. We were a small group of 6 which was very pleasant and the minibus was great. We flew from Ho Chi Minh to Da Nang and then on to Hanoi and each flight went without a hitch. I would recommend this tour to anyone who wants to see the real Vietnam.
Written April 27, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Casilda_11, Warm greetings from the Hoi An Express Team! We would like to send our deepest gratitude in taking your time writing us a lovely feedback about our tours and services. We are very pleased to read all of your wonderful words and recommendations. It is highly appreciated. It is our job to make our guests and customers feel at home and experience the best possible service while in Vietnam. That is why we make sure that every tour leaves a memorable impact on the visitors by providing the best deals, meals, and tour guides to our customers. Hopefully, we will be able to welcome and serve you again when you get the chance of visiting Vietnam next time. Looking forward for your next visit. Thanks and best regards, Pham Que Anh (Annie) Managing Director
Written April 30, 2013
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

shoh47
Kuala Lumpur, Malaysia265 contributions
3.0 of 5 bubbles
Apr 2012 • Couples
As part of our Vietnam tour, we were to travel from Hue to Hoi An on 28 April 2012. Instead of taking public transport such as bus or train, my wife and I opted for the Hue-Hoi An Open Tour on that day. We booked the tour online with stopandgo-hue.com at US$58/car( a four seater ). We paid cash when we arrived at Hue at Stopandgo Café which is just a short walk from Perfume River on the main road of Hung Vuong.
The driver came to pick us up from the hotel at 9.00am in a two year old Toyota Vios. At 10.45am , we stopped at Thanh Tam Seaside Resort at Lang Co Beach and visited the beautiful beach for a while and taken some pictures. At 11.30am, we drove along a winding road up the mountain passing Hai Van Pass and at the highest point, where most visitors stop for taking the panoramic shot of the bay down below. We stopped for the same purpose too. After descending the mountain, we soon reached Danang city, the third largest city in Vietnam, at 12.10 pm. We visited the Cham Museum at 30,000VND per person. The sculptures displayed are of the similar type as in Ankor Wat in Cambodia. We continued the journey and arrived at Marble Mountain at 12.50pm. The driver stopped at a marble sculpture shop and the shop assistant took us to the Marble Mountain entrance gate. It was a medium size marble hill served as a park with Buddhist temples built on it. We paid 15,000VND per person to use the elevator to go up about half the hill and another 15,000 per person as entrance fee. We stayed for a while but did not explore the many caves and tunnels which we heard off. Up at the view point, we could see the entire marble village below and the shore line of the China Beach. We came down by the elevator again by paying another 15,000VND per person. We walked around the marble sculpture factories for a short while before going to the China Beach nearby. It is a long stretch of beautiful beach with fine sand. We observed that there are many posh hotels and resorts along the beach. The beach was the landing ground and R&R for the American and Australian Armies during the Vietnam War. Our driver took us to a deserted spot where the local stalls and restaurants have been demolished awaiting for re-development into some grand resorts. By 1.40pm, we reached our hotel in Hoi An. The driver was in a hurry to go back to Hue for his family dinner as it was a public holiday to commemorate the 37th anniversary for the liberation day of Hue. The driver told us that Hoi An fell on 29th April, while Saigon on 30th April.
Written May 13, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Shoh, Thank you for taking the time to leave a review on our page. However you've posted it on the wrong page. Your review is about "stopandgo-hue.com" and not our company "Hoi An Express". We would be really grateful if you could remove it and post it on the right page. If you have the opportunity to come back to Vietnam, we would be more than happy to assist you in your trip and offer you another unforgettable experience. We wish you a good day. Kindest Regards, Mr. Tortorelli Benjamin Sales & Marketing Manager at Hoi An Express
Written June 22, 2012
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jade_saliba
London, UK1 contribution
5.0 of 5 bubbles
Nov 2014 • Couples
Me and my boyfriend had a 14 day tour going from Hanoi, to Da Nang/Hoi An, to Ho Chi Minh City ending our trip in Cambodia. I can honestly say we had the most amazing experience. Everyone from Hoi An Express was so friendly and helpful. When we arrived in Hanoi we were greeted by a representative who gave us all our documents and a phone so we could contact Hoi An Express whenever we needed to. We really enjoyed our tours, the tour guides were all well informed about what they were showing us and they were always helpful. Each one of them went out of their way to help us when we had a long wait at the airport or helping us find somewhere to change our money etc they helped us with things that they had no obligation to help us with. I also want to specifically mention a tour guide called Thao, she is a tour guide in Hoi An specifically, and she was absolutely amazing, so friendly and such a lovely person, she was very professional as well and definitely the highlight of my holiday. If I'm honest I didn't meet one Vietnamese person that I did not get on with. They are all such friendly and welcoming people and I would recommend anyone to go and visit Vietnam because I guarantee you will have an amazing time. Not to mention the country and the culture itself is very beautiful. The scenery of the cities and the rural areas are so beautiful and we were lucky enough to experience these with good weather. If you are considering Hoi An Express, hesitate no further you will have an amazing holiday for sure!
Written November 29, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Jade_saliba, What such an euphoric feeling to read your review for us on this prestigious site. On behalf of staffs at Hoi An Express, I thank you very much for taking time to share your experience with online travel community. They probably get an idea of what they should do for their travels to Viet Nam in particular and South East Asia in general. You know what, after a long day at work in this kind of competitive tourism business, your kind words have cheered us up and we find more motivation to keep providing better services. Be shared of how Guests enjoyed traveling with us is a gorgeous spiritual present. We really feel grateful to hear that our efforts have been acknowledged so far and we always keep going to enhance our Guests' experience. I am glad that you saw our motivations!!! Once again, I appreciate your kindness of leaving a wonderful comment for us and for of all your kind words for our country and people. Rest assured that I will pass your review on the who team ( especially to your tour guide Ms. Thao) and they will be very happy to hear this. Good luck and we are looking forwards very much to welcoming you back in the near future. Best regards, Tran Loan ( Ms.) Guest Relations Manager Hoi An Express, Viet Nam.
Written May 19, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Merv
Vung Tau, Vietnam1 contribution
1.0 of 5 bubbles
Mar 2019 • Couples
Vung Tau is not worth a visit as it has nothing really to offer. There are many sites that are filled with rubbish and although the town has a myriad of drunken Australians only there for cheap booze and cheap girls, the town is not really set up for foreign tourists. The beach is at times covered with rubbish, even dead animals and is not conducive to sunbathing or sitting and having a picnic. A lot of the locals resent foreigners and those who seem to help are likely to cheat you. Go further north to Da Nang or Hue An, that is unless you want to visit the myriad of girly bars that originally attracted the rather old Australians.
Vung Tau has many hotels even a so-called 5 star one all of which are overpriced and staffed by ill-trained staff. Many of the staff are young and are trying to get into the 21st century but Vung Tau but stand little chance of succeeding in Vung Tau. Vung Tau languishes in the past even though it has modernized considerably with its buildings and streets. It also still suffers from the influx of motorbikes at weekends from Saigon. Vung Tau is a place to avoid.
Written March 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jess_M_86
Sydney, Australia1 contribution
5.0 of 5 bubbles
May 2013 • Couples
We purchased our Hoi An Express Tour through a Scoopon deal. At first I was a little worried to be planning our whole holiday through a foreign travel company- but I did not need to worry at all!
We were very impressed with the high level of organisation and professionalism that we experienced with this company. Our emails and inquiries were responded to promptly. When we arrived in Hanoi we were provided with a wealth of information and even a mobile with a Vietnamese SIM card so that we could contact Hoi An Express if needed. The hotels that we stayed at were excellent and all tours were of a very high quality. We felt that our whole trip was planned perfectly and that we had the right balance of tours and free time. I have recommended Hoi An Express to all of my friends and family. We hope to travel with them again!
Written May 22, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Jess_M_86, Warm greetings from Hoi An Express - Executive Tours! Thank you for taking the time in writing us a feedback about our tours and services and for choosing to do it with us. We are pleased to hear that you had a great time and were impressed with our organisation and professionalism. We look forward in seeing you again when you get back to Vietnam. Best regards, Pham Que Anh (Annie) Managing Director
Written May 25, 2013
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Trevor d
6 contributions
5.0 of 5 bubbles
Jan 2015 • Couples
I was looking for an all inclusive tour that could cover the length of Vietnam (I wanted to go from Saigon to Hanoi), and looked at a number of providers to see what they could offer.

I originally discovered Hoi An Express from ScoopOn (online deal site in Australia), but was a little sceptical as the deals there can be rather hit and miss.

After sending the Hoi An Express team an email, I pleasantly found they could fit in around my dates, and gave me a high degree of confidence in their ability to deliver a decent tour.

I opted for the 5 star package, but found users who opted for the 4 and 3 star packages came on the same tours/flights, with the only difference being the hotels we stayed at.

The 5 star hotels were all very lovely, and the tours (which again, were the same no matter the star rating selected) were all fantastic!

Our tour was a small group of 4 people (myself and my other half, and two others), making for a really private and nice experience.

All the tour guides, buses, and experiences were exceptional... and i'd highly recommend them to others.
Written February 9, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Trevor D, What such an incredible review to read indeed! Your kind words and full synopsis regarding to your trip from the South to the North of Viet Nam has brought us to joyfulness and pride.We know that not only you but lots of guests were quite skeptical when deciding to get this well-priced deal so all of our travel consultants have been seriously trained to make sure they could be the very firm messenger between guests and our companies. We are very happy to know that our consulting team has done a great job and therefore all guests felt safe and reliable to travel with us. They have never failed to provide all necessary and lasted information before, during and even after the tours if Guests need to. On behalf of the entire team, I thank you for your kind support to our company and for taking time to leave a wonderful comment for us in this forum. Rest assured that your comment will be passing on the whole team. I can easily tell how happy and motivated they will be. With any luck, we will be looking forwards for your visit again. Best regards, Tran Loan (Ms.) Guest Relations Manager Hoi An Express, Viet Nam.
Written May 17, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kerri N
Brisbane, Queensland, Australia1 contribution
5.0 of 5 bubbles
Sep 2014 • Couples
Our tour was purchased through Scoopon. From the first contact, everything was spot on with Hoi An Express. We extended our stay at both ends and all details were taken care of.
The tour guides were fantastic and tour itself had a little bit of everything - food, culture, activity and relaxation. We had the best time and would not hesitate to recommend Hoi An Express to anyone. As for value for money... we started adding up accommodation, day tours, etc and realized we could not have come anywhere near the low cost of the tour package they put together. Accommodation was top notch. It was all just fabulous!!! Anyone reading this who is planning a trip with these guys... you're in for a treat. Enjoy!
Written October 7, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Kerri N, Warm greetings from Hoi An Express - Executive Tours! Thank you very much for your valuable time writing us these lovely feedbacks. We're very happy to hear that you've immensely enjoyed your holiday with us in Vietnam and please rest assured that at Hoi An Express, the term luxury is not just an empty tag and we've never cut corners to make ourself cheap. The way you are handled on the ground is definitely what we've aimed to deliver to our "personal guests". From the very first corresponding email to the moment people left our country, we are more than proud to say that we've always been caring to every single details of your holiday with all of our hearts. The boundless efforts of our team have been granted by Trip Advisor a certification of excellence for 2014. Again, many thanks for traveling with us and we look forward to showing and sharing with you more in our way not just only our beautiful country of Vietnam but also the neighbouring destinations of Cambodia and Laos. Best Regards, Pham Que Anh (Annie) Managing Director.
Written October 10, 2014
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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