Livitrans

Livitrans, Hanoi: Hours, Address, Livitrans Reviews: 3/5

Public Transportation Systems
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
LIVITRANS is a legal entity established by Vietnamese Authorities based in Hanoi, Vietnam. With more than 10 years of operation, LIVITRANS always feel confidential to be a best accompany to all partners. LIVITRANS focuses on supplying transportation service on luxury train with lines: Hanoi – Sapa (Lao Cai province) – Hanoi Hanoi – Hue – Hanoi Hanoi – Da nang – Hanoi We do hope to have a close co-operation with any potential partner in the near future with our mutual benefit. For more information, please visit our above-mentioned Website or send us an E-mail. We are very sorry in case this E-mail causes any inconvenience to you. Your faithfully, Nguyen Hong Que (Mrs.) Vice president
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Tours and Tickets

Popular mentions

3.0
103 reviews
Excellent
17
Very good
30
Average
20
Poor
18
Terrible
18

Helen M
Edenbridge, UK225 contributions
Good
Mar 2020
I was dreading this as previous reviews had warned of lowering your expectations but I was pleasantly surprised. The train departed and arrived on time, the staff were ok and the bathroom facilities were not as bad as I was lead to believe. Whilst it is far from luxury, I would recommend for an experience and hopefully you also will be pleasantly surprised. We bought a silk sleeping bag before we left as there had been reports of dirty linen, but there was no such thing. WiFi on train and password on the red packet in the food baskets.
Written March 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mathieu M
Brussels, Belgium9 contributions
Overpriced train for an average comfort
May 2019
The overall experience was OK: we had a good night of sleep, the cabin was relatively clean and we did not experience any major discomfort (the train was even on time !). However, I noticed multiple stains on the bed sheets, the cabin was too small and the toilet was very dirty (impossible to flush). It is not a luxury tourist train unlike mentioned otherwise on some websites, therefore it is absolutely overpriced considering that Vietnam is poor and wages are very low.
In the end, I think I should have booked a cheaper train through my hostel instead of booking it online (on baolau.com) days before...
Written December 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

trigger
11 contributions
Great experience !
Aug 2019
We were well amazed at this trip, we were expecting the worst. We had a two bunks, sharing the cabin with a lovely Spanish couple.
It was very clean and tidy. The toilets were fine, by the morning there was no toilet paper but that can happen any where. We were asked if we wanted a coffee ordered for the next morning, and it was good coffee !! We brought some snacks from the local shop as there was only basic stuff in the cabin there is a man who sells some local foods just as you start off.
We were advised to buy silk sleeping bag covers before but we didn't, the linen is clean. If you sleep on the top bunk it got quite cold up there as its close to the A/C
Written August 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jordi
Sant Cugat del Valles, Spain3 contributions
Differences between Livitrans and "Normal" trains
Aug 2019
In Vietnam, the national railway company operates all trains. In its webpage (dsvn.vn) you can find destinations and prices, but you can not buy tickets using outside Vietnam issued credit cards.
On the other hand, there are several companies (New Livitrans Express for instance) that are foreign tourist oriented agencies. When you buy a ticket to them, in fact, what they do is to buy a ticket to the national railway company for you, so you are assigned a standard cabin, but they provide extra services: they put their own linen in the berths, provide a bottle of water, and some food. For this services they charge more than double of the real ticket cost.
We travelled using New Livitrans Express during August 2019 from Hanoi to Da Nang (17 hours). The cost of the ticket in the national website (dsvn.vn) was 939.000 VND = 41 USD, but we payed to New Livitrans Express 90 USD instead.
For this difference of price we got the following services:
- We were able to pay with non-Vietnamese credit card.
- One employee of New Livitrans Express put their own linen on top of the linen that was already in the cabin.
- One bottle of water, one banana, one small bag of snacks.
- The employee of New Livitrans Express come to the cabin to ask if everything was correct.
For the rest, we used the same train as the people who bought the ticket in the train station, we used the same bathroom and everything was the same, .... except the price that was more than the double.

We used New Livitrans Express just because we didn't know how the system worked. If I have to use again, I'll buy the standard tickets. No need to use these tourists agencies, exaggerated expensive for what they call "additional services".
Written August 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Sirs/Madams, LIVITRANS is a legal entity established by Vietnamese Authorities based in Hanoi, Vietnam. (NOT NEW LIVITRANS. NEW LIVITRANS IS THE FAKE ONE) With more than 10 years of operation, LIVITRANS always feel confidential to be a best accompany to all partners. LIVITRANS focuses on supplying transportation service on luxury train with lines: Hanoi – Sapa (Lao Cai province) – Hanoi Hanoi – Hue – Hanoi Hanoi – Da nang – Hanoi Sai Gon – Nha Trang – Sai Gon And the public price for Livitrans as: Hà Nội - Đà Nẵng (SE3) SE3 : 19h30 – 11h26: 1.550.000vnd = 67usd only but not 90usd as you paid. The price is INCLUDE: - 1 bottle of water - 1 can of coke - snack - Wet tissue - 1 banana - 1 pack of breakfast - Tea be served right after train start. - Private Livitrans clean drap, banket, pillow - Clean cabin and toilet - Livitrans staff
Written August 29, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

tantilizingtrip
London, UK76 contributions
An experience in every way.
Aug 2019 • Friends
We booked our tickets through our hotel in Hanoi. It was £55 each going from Hanoi to Da nang. We got the SE2 train. We were in the tourist cabin. We had WiFi in our cabin and we shared with a young man who was charming. At nighttime the conductor of our carriage came in and jumped up onto the empty bed and went to sleep! Sleeping was not easy as the train stops a few times in the night and breaks hard. Also the mattresses are thin so not the best and air con can get cold, bring a jumper. In the morning a lot of people got off at Hue. Scenery thereafter was amazing especially when you are coming into Da nang. The best train journey I’ve been on Regarding the scenery. Beds were clean, only I reckon as it was the start of the journey. Toilet smells- bring wipes and sanitizer for hands. They have a carriage for food and drink. Food - be it at your own peril!
Coming back we was on the 1st class train with Lamen express. Was basic but offered an upgrade by a conductor only if we gave him 700000vnd. We talked him down to 600000vnd. Back handers were happening a lot in our carriage that night. Better mattresses but not clean bedding. Ideal to sleep on top of your own blanket.plus side is there is hot water available. Overall a fun experience and great to meet other travellers.
Written August 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

caroline w
Auckland Central, New Zealand26 contributions
Great experience along as you dont have western expectations!
Jul 2019 • Couples
We booked an entire cabin ( 4 tickets) for the two of us as we wanted the privacy and was worth it.
If you expect western luxury you're going to hate this trip... but if you view it as an experience it's great fun.

Great trip to see bits of Vietnam you'd never experience from the inner city living of families( felt a bit Girl on the Train voyeristic)to the vast landscape of Vietnam, fields, water buffalo, traditional village life ,to ocean views, temples hills the lot!

Tips
Take loo paper
Handsanitzer
Get good at squatting and holding your breath!
Have the lunch served, cheap and damn yummy( rice, pork in nori deep fried, chicken skewers, bok choy)
Take some nibbles and drinks

Have fun!!!
Written July 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Paul J
Bishops Stortford, UK236 contributions
Trouble free trip from Hue to Hanoi
Apr 2019
If you want a western level of comfort and anything less than that will make you sad then don’t travel on these overnight sleepers.

If you are willing to rough it a little then this is an experience that is definitely worth having.

Booked a private cabin for a family of three and it was lovely to chug along and peer out of the window. Didn’t sleep well as the beds aren’t that comfy and there is a lot of noise from outside the cabin but... we didn’t book this trip for a good nights sleep we booked it for the experience and we are glad we did.

p.s. bring your own toilet roll.
Written April 14, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lulla2729
Barrie, Canada44 contributions
Met our needs
Apr 2019 • Family
You know, lots of negative comments on here and I’m reading some validity in many, but I think some expectations might have been off. Did Hanoi to Denang sleeper with hubby and two sons, so had a cabin to ourselves, which I think makes a HUGE difference. You can’t control for bunk mates. Bedding clean but not sparkling white. Toilets sloshed a bit yup. It’s a wobbly train. We brought wipes and toilet paper and were prepared for that. The boys LOVED the experience and the views for the last couple hours of the trip were fascinating. Boarding the train in Hanoi was fine. Had arranged for a driver with the hotel at the small Denang station, so the logistics worked. Really glad we did it. A fun part of the trip. Would I do it agaiin? Since flying is similar price and so much quicker probably not, but really am glad we did it for this leg. Bring your own food. Particularly breakfast.
Note that we used Violets not Livitran but I’m struggling to know the difference and no trip advisor entry for Violets.
Note also that this was booked for the experience not the deal. We paid the same (or maybe more) than flights would have cost.
Written April 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

windyphil
australia11 contributions
Pleasantly surprised
Mar 2019 • Friends
Having read loads of reviews we were expecting the worst for our trip from Hué to HaNoi on the overnight train.
We had stocked up with refreshments and snacks although a top tip would probably have been to get a pizza to go like a group of youngsters travelling in another carriage. Dont buy any wine from the train station though as ‘nail varnish’ wasnt our preferred grape variety even though it was supposed to be something we had drunk elsewhere previously that was fine.
The cabin was perfectly adequate for our group of two couples and there was a soft drink, biscuit and water bottle provided for each traveller. The bunks were reasonably comfy by Vietnamese mattress standards and we all managed more sleep than expected. It was a challenge to get the aircon to turn down and there were sticky tape residues on the ceiling where someone had obviously tried blocking it off previously. Once turned as low as it would go, we thought the temperature fine. We brought sleeping bag liners in case the bedding was as bad as the reviews said it could be and these proved useful to stop getting a chill when the light bedding slipped off. The real challenge was the 20 a day cigarette habit that was maintained throughout the night as the residual aircon fed cigarette smoke in from the guard/attendants habit aling the corridor. Thats probably the only reason this trip got 4 stars instead of 5
Written March 10, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

khoi p
1 contribution
Blatant scam!
Feb 2019 • Solo
I went on a trip from Dong Hoi to Da Nang, paid 1980000 VND which is $85 and they put me in a coach of Vietnam Railway, literally in the same room as people who paid as little as 250000 VND which is just $11. There was no extra service or anything. Worst train experience ever!
Written February 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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