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About Local Tours Vietnam
LOCAL TOURS VIETNAM specializes in LOCAL tours such as Ninh Binh Day tours, Halong Bay Day Cruises, Halong Bay Overnight Cruises. Moreover, we have the good local experieces with Sapa Trekking Tours & Vietnam Package Tours.
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Maged A wrote a review Sep 2020
1 contribution
I enjoyed the privacy and the Landscape recreation with amazing view of mountains And the quiet where the number of boats was limited
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Date of experience: September 2020
1 Helpful vote
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Response from LocalTravellerss, Public Relations Manager at Local Tours Vietnam
Responded Apr 22, 2021
Thank you very much
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Nataliya M wrote a review Jun 2020
Vietnam22 contributions3 helpful votes
+1
Absolutely amazing cruise! Great, helpful, cute staff. The room (captain suit) was perfect, AC worked perfect, bed very comfortable, amazing panoramic window. Food, especially dinner, was amazing. Halong Bay - must visit in Vietnam. One of the best place we've ever seen. One night cruise enough to get in love with this place. But better take 2 or 3 nights.
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Date of experience: June 2020
1 Helpful vote
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Response from localtoursvietnam39, Public Relations Manager at Local Tours Vietnam
Responded Sep 24, 2020
Thank you Nataliyam. We highly appreciate your feedback. We are very happy to read your review. We do hope to host you again. Best regards. Luan- From Local Tours Vietnam.
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jeffyg wrote a review Mar 2020
Melbourne, Australia1173 contributions105 helpful votes
+1
We only had time to take a single day trip to from Hanoi to Halong Bay, and our hotel recommended 3 different options - one budget, one mid range, and Jadesails, being higher end. In looking at the inclusions and the itinerary, Jadesails appeared a clear winner, despite costing significantly more. Needless to say we were pleasantly surprised when the driver arrived at our hotel perfectly on time to collect us and showed us to his very comfortable van. The ride to the marina went quickly, the van had free wifi and water was provided. Others have complained of the stop at the pearl outlet, but there is absolutely nor pressure to buy, and it's a good opportunity to take a toilet break before boarding the boat, so that once onboard you can just enjoy the experience. Upon arrival at the marina, a short drive from the pearl outlet, we were shown aboard the boat with the lovely staff waving to us as we made our way on. The boat is clearly one of the nicest craft on the bay, feeling very clean and looking very modern. The interior is airy and bright. We were shown to our table by the window, provided a welcome drink and wet towel, and given some information by our lovely guide, Nam, as the boat pulled out of the marina. Within minutes we were amongst the beautiful scenery the area is so famous for, and pictures can no do it justice (but I've included some with this review anyway!) Not long after setting sail, we are served the first of many courses for lunch. We thoroughly enjoyed every course, but felt there was too much food for us, and served too quickly! After lunch, we got to try 3 different activities at 3 locations - being rowed through a cave into a beautiful bay, kayaking, and swimming. Sailing on 24th February at the tail end of winter we were prepared for cool, misty weather, but instead were greeted with clear blue sunny skies and temperatures around 28 degrees! Perfect! It really added to the experience. When kayaking we managed to get ourselves quite wet! But to be able to paddle away from everyone a little and experience the space and quietness was quite special. As was jumping off the back of the boat for a swim in this beautiful water. It's actually quite salty, so you float very easily. There is an outdoor shower at the rear of the boat to clean after your swim. What was really nice, is they tried to keep us away from other boats and the more touristy parts of the bay, which helped with he feeling of serenity. After all this we relaxed not he upper deck in the sun, while the spring roll demo was set up. The chef had already prepped the mixture, so really all we did was warp them, but it was still very much a fun experience. The spring rolls were then cooked and served as part of a bigger afternoon tea, which was unexpected. There was enough food that we didn't end up needing any dinner! Upon arriving back at the marina, we were quickly transferred back into he luxurious van and then back to Hanoi bang on time, after a perfect day! Any negatives? The floating village was very small and we stopped quite far away and perhaps for little too long, but the information provided about the history was definitely interesting and informative. And, the drinks onboard were very expensive by Vietnamese standards (about 5 times the price pay in Hanoi). Id expect them to be higher, but it felt a bit like price gouging. In saying that, this cruise was the single best thing we did in Vietnam - a real highlight, a perfect relaxing day out, and we would encourage all of our friends to try it.
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Date of experience: February 2020
2 Helpful votes
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Response from LocalTravellerss, Guest Relations Manager at Local Tours Vietnam
Responded Mar 21, 2020
Dear Jeffyg, Thank you so much for your review. That's big gift for us. We have many tours, cruises, experiences... You can look for our site to find good deals: on Google " Local Tours Vietnam", with thousands of great reviews for Vietnam tours. We have all trips from budget, mid-range, luxury, ultra luxury options for u. Other travelers need more information about your cruise trip, please chat to us via WhatsApp +84961708126 Regards Huy
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Paul from eccles wrote a review Mar 2020
5 contributions6 helpful votes
We were booked to do the Pagoda,boat trip and then the walk up the 500 steps to the temples. When we got on the bus we were told by the tour manager that we could not go to the pagoda as there was 'a case of corona', we were a bit sceptical be cause the guide seemed surprised at the reason Another couple also booked the same tour as us and later the guide aoologised to us. I said I was very unhappy to be told too late to cancel and I pushed for a solution. Embarrassed,the guide rang the manager who we had dropped off in Hanoi and magically the vitus had gone! They arranged a taxi and a guide to show us the pagoda. We were rushed round the complex at 100 kph! And did not have time to see the actual old pagoda. We rejoined the group for a very indifferent lunch and whilst the rest went for the 30 minute bike ride the guide took us to one side to try to make amends for our obvious unhappiness. When pressed he admitted that his boss had lied! But asked that we enjoy the rest of the trip. The boat ride was fantastic,very quite because of lack of tourists. The rowers work hard and worth a small tip at the end The walk up the 500 steps IS tiring but at 67 & 64 we managed it,everyone encouraged everyone else. The views are incredible,not to be missed. I only wish that they had not lied to us and explained and offered us part of our money back (as the other tour was a lower price). The guide as great. This is NOT a good tour company. Do not pre-book tours in Vietnam at the moment as tourism is down 80% and tours booked locally are offering discounts of 40-50%. Tours are changed hourly! Our Halong Bay trip changed 4 times in less than 1 hour,the itinerary changed and our ship was a mid price range and not luxury as booked. Ha long Bay is quiet.
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Date of experience: March 2020
1 Helpful vote
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Response from LocalTravellerss, Guest Relations Manager at Local Tours Vietnam
Responded Mar 15, 2020
Dear nettleship1952, You posted wrong operator. You booked with another company, and we haven't got your name in our list tour. Please remove your review and leave it in correct company. We have many tours to Ninh Binh with many good feedback from our guests. Next time, you should book our tour and enjoy the trip. You can look for our site to find good deals: on Google " Local Tours Vietnam", with thousands of great reviews for Vietnam tours. We have all trips from budget, mid-range, luxury, ultra luxury options for u. Other travelers need more information about your cruise trip, please chat to us via WhatsApp +84961708126 Regards Huy
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Dan Traveling wrote a review Mar 2020
1 contribution1 helpful vote
My wife and I booked a tour (Ha Long Bay cruise) with this company. More than a month in advance we emailed the tour company where to pick us up in Hanoi, and where we were to be returned. On the day of the tour the bus did NOT show up at our location (we have the email sent to this company detailing the EXACT location). We called them and they said they would send the bus. 10 minutes later they called and said we would need to take our own taxi to a meeting point about 20 miles away. We scrambled to get a taxi and met the bus, at a cost of approx. $50 US. We asked to be reimbursed for this cost and were told that it was our fault for providing the wrong pick-up address. We have an email showing EXACTLY where we instructed the tour company to pick us up from our original booking. Even after sending a copy of this email to them, they refuse to make any accommodation. In fact on our return trip to Hanoi, they instructed the bus driver to "drop us off on the road" about 3 hours from Hanoi if we did not pay an additional fee. I have never written a negative review in any of my travels before now - DO NOT use these guys!
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Date of experience: February 2020
1 Helpful vote
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Response from LocalTravellerss, Guest Relations Manager at Local Tours Vietnam
Responded Mar 5, 2020
Dear Sherry Cannal, Thank you so much for your feedback. We highly appreciate all customer reviews. But, this review is TOTALLY WRONG: 1. You booked the tour option which start from Tuan Chau harbor. NOT INCLUDE TRANSFER from Hanoi. It was mentioned very clear on the tour detail. When we contact you and offer only 10 USD/person for Limousine transfer round trip, you said agree and happy to pay when you on the cruise. After finish the trip, why you don't want to pay? 2. YOU PROVIDED WRONG HOTEL ADDRESS: We tried to contact you and the hotel which you gave to us but you did not response. And we still came to hotel 2 times, wait long time but no one there. We even stop long time on the mid way and wait for you when you take the taxi. You have been a complete waste of our time, when we had to go around the difference hotel to find them, influence the other guests on the bus. 3. Our Cruise tour are GREAT. You agreed that, and the problem is your mistake. We also have many offer for you, ex: cheapest cost for limousine transfer round trip (10$/person), drop off at your request address which far from old quarter area.... 4. You threatened us with bad review, when we want to talk with you to make clear all information and resolve situation. You can not show any picture or email which indicate your reason.You never do it because it was not corrected. We phone number with Whatsapp, Viber....+84961708126 or email: localtoursvietnam@gmail.com, and we have not got any message from you. We always highly appreciate all customer reviews if it truth. Best regards, Huy
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