Paradise Travel
Paradise Travel
5
Multi-day ToursBoat ToursSightseeing ToursDay Trips
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
8:00 AM - 5:30 PM
About
Paradise Travel is a multicultural travel agency and tour operator in Hanoi, Vietnam. We specialize in small group adventure and private tours through all Southeast Asia: Vietnam, Cambodia, Laos, Myanmar, Thailand and China. We are a small team of English, French and Vietnamese people. We would be glad to show you some amazing landscapes, make some fun and original activities for you and also share with you your great moments. Let us show you what is traveling with Vietnam Paradise Travel, contact us Today!
Hanoi, Vietnam

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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


5.0
5.0 of 5 bubbles179 reviews
Excellent
153
Very good
23
Average
2
Poor
1
Terrible
0

Leigh E
8 contributions
4.0 of 5 bubbles
Dec 2019 • Couples
Paradise Travel were extremely helpful whilst planning the trip, we gave suggestions of the kinds of things we were interested in and they planned and then adjusted as necessary to suit us. All the travel went very smoothly. One of the drivers was very annoying in that they collected us from the ferry at Halong bay, drove 20 mins then dropped us at a random pearl farm (which we had no wish to see) so he could get some lunch! He said he'd be 30 mins and eventually returned after 45min! The hotels booked were generally good with the exception of one that was pretty run down. The tours booked, on a whole were good, with the exception of a day trip to Duong lam village which was hugely disappointing and not worth doing. Paradise travel responded quickly to any issue we had whilst en route.
Written January 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mrs. Elson, On behalf of Vietnam Paradise Travel and Mr. Alex Duy, we would like to thank you for your constructive feedback. It plays an important role in motivating us to improve our services and grow more and more everyday. We are thrilled to be a companion of your trip to our country and we have our words to bring you more high-class quality experiences in Vietnam and other Southeast countries in the future. If you have a plan to discover Laos, Cambodia, Thailand, Myanmar or revisit Vietnam, please do not hesitate to contact us. Thank you and See you again!
Written January 10, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Bsta23
Paradise Valley, AZ45 contributions
5.0 of 5 bubbles
Feb 2020
Alex Duy of Paradise Travel worked with me over the course of several months to plan what turned out to be an outstanding 17 tour of Vietnam. I had to make several changes to our trip after Alex had already made several reservations due to my wife's mother's illness, but Alex worked diligently to accommodate every request I made. His itinerary and planned tours were simply excellent. In two instances where the accommodations that I had approved, but wanted to change after the accommodations were already paid for, Alex coordinated with the hotels and arranged for a full credit. The tour guides and private cars that Alex booked for us were also outstanding and provided a wonderful experience. I highly recommend Paradise Travel for anyone planning a trip to Vietnam
Written February 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mr. Bob, Thank you very much for your nice review on our TripAdvisor page. We are so thrilled and proud to know that you had an excellent experience and that you felt satisfied with our tour arrangement. And surely, I will pass your beautiful words to Mr. Alex - one of our best sales consultants. He will certainly be very happy to hear such good news from his beloved customer. Your review is an important motivation that boosts us to work harder and move on everyday to bring our travelers the best services! Once again, thank you for choosing Paradise Travel as a companion on your visit to Vietnam. The S-shaped country is full of majestic and gorgeous attractions - why not consider revisiting? Also, if you have a plan to travel to other Southeast Asian countries; please do not hesitate to contact us! Take care and See you again!
Written February 24, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Trip Hound
South Shields, UK96 contributions
5.0 of 5 bubbles
Sep 2023 • Couples
With Paradise Travel we developed a special tailor made multi-centred adventure of Vietnam and Cambodia that totally suited our needs and requirements.

During this time any changes to itineraries have been accommodated with a pleasant and efficient response from a very professional and helpful travel experts.

We initially had a false start with the holiday as on 22nd March 2020, 10 days before the start of the adventure, Vietnam closed its borders due to COVID.

During this period the Kevin, Managing Director of Paradise Travel kept in contact, keeping us up to date with the experiences he, his company and the country were going through.

When Vietnam opened its borders again almost two years to the day, we restarted discussion on when it would be timely to reinvent the adventure.

Our travel expert Tracy reimagined our adventure with a fantastic itinerary tailored to our wishes and requests. Paradise Travel's knowledge and experience was key to the success of the adventure.

So in September 2023 we arrived in Hanoi, for our 24 day adventure.

Paradise Travel arranged a 9 centre, 8 hotel, 17 half day tour, 2 cruise with tour, 9 transfer, 1 overnight train, 2 internal flight, 5 tour guide and driver, adventure.

The adventure was well organized and went according to plan, any wrinkles were ironed out in a quickly and efficiently.

Excellent local arrangements were made for first class accommodation, transport and guides.

All the guides and drivers were exceptional, friendly, caring, and extremely well informed with superb English, who were very willing tailor the tours to suit our wishes.

Paradise Travel were exceptionally helpful and contactable at all times.

We have travelled the world and plan so many more trips and would do so with complete confidence having a Paradise Travel to advise us.

A truly amazing adventure.

Five Star, I would highly recommend Paradise Travel
Written October 16, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Alexander Meads
Flitwick, UK1 contribution
5.0 of 5 bubbles
Dec 2019 • Solo
I have just returned from an amazing holiday in Cambodia, Laos and Thailand.

I would like to thank Paradise Travel for organising the Cambodia part of my trip. This was a wonderful experience as I was able to visit some amazing places and embrace a different culture. I was also extremely impressed with the hotels and the tour guides that Paradise Travel had organised for me. My guides were very professional and they accommodated all of my wishes. In fact, their dedication and skill ensured that I had a brilliant holiday. Furthermore, the hotels which I stayed in were of a high quality and I enjoyed my time in each one. Therefore, I really appreciate the time that this company took to organise my holiday and I would like to express a special heartfelt thanks to the sales manager, Alex Duy, for all his hard work.

I highly recommend the services of Paradise Travel for anyone who is looking to visit Indochina as this company offer tours to Myanmar, Thailand, Laos, Cambodia and Vietnam.

Thank you again for your excellent service and I look forward to booking a future holiday with Paradise Travel.
Written January 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mr. Alexander, Thank you for taking the time to leave us such a lovely review! We are so glad to know that our services met your expectations and that you had a wonderful trip to Cambodia. I will certainly pass your nice words to Mr. Alex Duy - one of our best travel consultants! Your compliment is a motivation for our team to work harder and improve our services to welcome more customers in the future. Again, thank you for your feedback. If you plan another adventure to Vietnam, Laos, Cambodia, Thailand and Myanmar, do not hesitate to reach us! Take care and See you soon!
Written January 16, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ziegler28
Ein Yahav, Israel1 contribution
5.0 of 5 bubbles
Dec 2019
Me and my wife had just returned from a two weeks tour in Vietnam.
This was a private tour where we made the program and hired the
services of "Paradise Travel" to provide transportation and guiding
along our way. Alex Duy from Paradise was the person that we worked
with for all the necessary arrangements, schedule,payments etc.
When returning, we feel that this company and Alex in particular, is
very eligible for our recommendation:
Their price was very competitive.
Always came on time and program exactly as agreed upon.
New vehicles, good drivers and excellent guides.
In short just to sum up: very reliable and indeed a good quality service.
Written January 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mr. Yossi, Thank you for taking time to review us on our TripAdvisor. It is our pleasure and happiness to know that you and your wife had a smooth trip in Vietnam and that the tour arrangement of Alex Duy met your expectations. Our guests' satisfaction has been motivating us to grow stronger everyday, to complete and express our mission of bringing the best service quality for our customers. We look forward to becoming your companion in another trip to Vietnam or other Southeast Asian countries such as Laoo, Cambodia and Myanmar. Best wishes for you and your family!
Written January 2, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Karine M.
7 contributions
5.0 of 5 bubbles
Jan 2020
My husband and I were very happy with the Vietnam trip arrangements made by Vietnam Paradise Travel. Having already been to Saigon, we visited Da Nang, Hoi An, Hue, Hanoi and Ha Long Bay. We requested 4-star accommodations and were very pleased with each and every hotel picked by the agency, including the Ha Long Bay cruise ship. All drivers and guides were professional and at all times very punctual. Mr. Alex Duy, the Paradise Travel Sales Manager, promptly responded to, and acted on, each and every inquiry and request. We therefore had a very pleasant experience throughout and came away with wonderful memories.
Written February 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mrs. Pauline, Thank you for your review on our TripAdvisor page. We are so happy and thrilled to hear that you and your husband had a pleasant experience with wonderful memories under our arrangements. And sure, I will pass your words to Mr. Alex; he is one of our best sales consultants and has sincerely devoted to customers' benefits, proved by the quality of the trip. Besides visiting highlights of Vietnam such as Da Nang, Hoi An, Hue, Hanoi and Halong Bay; you will not want to miss so many other unspoiled off-the-beaten-track destinations in our beautiful country. So why not consider visiting Vietnam again? Also, it is our pleasure to introduce the beauty, culture and people of other Southeast Asian countries to you on your trips to Thailand, Myanmar, Cambodia and Laos. Once again, thank you and look forward to welcoming you on another trip to Vietnam and Southeast Asia!
Written February 17, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Luklaman1952
Morecambe, UK11 contributions
4.0 of 5 bubbles
Feb 2020
My wife and I visited Vietnam in February 2020 and we used Paradise travel to arrange our tour of Vietnam. They liaised with us right from the start to make sure that our individual tour was exactly what we required.
Starting in Hanoi for three days we then went to the hill town SAPA utilising the overnight train, we then flew down to Hue for three days then onto Hoi An for three days. We finally flew to Ho Chi Minh City and stayed at the Continental hotel, the one that Michael Portillo stayed at on his tour. All in 14 days.
Throughout the trip we were escorted by our own personal drivers and guides. Nothing was too much trouble for the guides, they made sure that we were in the right place at the right time and got the right trains, planes and boats.
Vietnam is a wonderful country and well worth a visit and I would happily advise anyone to trust Paradise travel to arrange their individual tour plans.
Written February 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mr. Bunn, We would like to take this opportunity to send a big thank for choosing us for your trip to Vietnam and for your taking time to leave us such a nice review of our trip arrangement. It is our responsibility to bring the best tourist destinations and services to our customers and make sure they have the most memorable experiences while traveling with Paradise Travel. Again, thank you for your feedback. We look forward to becoming your companion in another trip to Vietnam or other Southeast Asian countries such as Laos, Cambodia and Myanmar. Best wishes for you and your family!
Written March 1, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sherpa769193
1 contribution
5.0 of 5 bubbles
Jan 2024 • Couples
This was a trip we had looked forward to for years. We wanted it to be perfect. It was originally planned for 2020 but we all know what happened that year. So we waited and worked with the team at Paradise to make it happen when things got better again. So to say it was a long time coming was not a stretch.

It turned out to be the trip we had hoped for and more. It was perfect. Tracy was the agent we worked with and she put together the itinerary just as we had hoped. She listened to us and created the trip we wanted and made it extra special. I want to key in to the fact that she listened to what we wanted. She also added things we didn't know we wanted but were a fabulous addition. She was the expert and it showed. We could not have had a better trip. She thought of everything and it went like clockwork.

We wanted a private driver and guide as we moved through Thailand, Cambodia and Vietnam. Tracy arranged for absolutely wonderful, knowledgeable and professional guides and drivers. Everyone of them was on time, thoughtful and enjoyable to be around. Every single person who was with us as a guide or driver just seemed like the best and most experienced person we could have. Dietary restrictions were handled as if they were no problem, even though I am sure it took some work on the part of our guides and the host entities. Never once was it made to be a big deal. Everyone worked to make it easy for us and never made us feel as if it was even a blip on their radar.

I can not stress enough that this was a perfect trip and it was planned and executed flawlessly by the staff of Paradise Travel. I would recommend them to any and all of my friends or to anyone that wanted to travel to Asia.
Written February 11, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nico P
Kouklia, Cyprus1 contribution
5.0 of 5 bubbles
Feb 2020
Alex organised a perfect trip based on our briefing with the right mix of culture, scenery and golf. Guides and drivers were very good and punctual. Hotels were very well selected based on location and atmosphere, and most golfcourses were a very pleasant experience. We would certainly recommend anybody to use his services
Written March 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mr. Pinotsis, Thank you very much for taking time to leave us your feedback on our TripAdvisor page. We are thrilled to hear that you had a perfect golf tour in Vietnam in combination with discovery of culture and landscapes. Your review takes an important part in our motivation to boost GolfLux team to move on with our purpose of providing the best services and bringing a unique Vietnam to our customers. Surely, I will pass your nice words to Mr. Alex. He is one of our best sales consultants and a family member of GolfLux and Paradise Travel's big family. Vietnam is full of amazing and majestic golf courses of all types for both professional and amateur players. Therefore, if you have a plan to take another golf tour to Vietnam, please do not hesitate to contact us. Also, it would be our pleasure to be your companion on your trips to other Southeast Asian countries such as Cambodia, Laos, Thailand and Myanmar. Take care and See you soon!
Written March 18, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Anna G
Badga166 contributions
5.0 of 5 bubbles
Jan 2024 • Couples
From our first contact with Paradise Travel till the end of the tour (21 days) it is difficult to find words to explain. Tracey took care of us, she planned and suggested the itinerary, from Hanoi, Ha Long, Hue, Hoi An, Angkor Wat and Ho Chi Min city.
The selection of hotels was perfect. 5* luxury hotels in prime locations where we were within minutes walking distance to vibrant parts of the cities. All tour guides (thank you to Win, My, Ceck and Hung) were excellent english speakers and gave us a profound insight to the history and present of Vietnam and Cambodia. The golf courses we played were the best one can play on. I can and will recommend Paradise Travel to anybody that plans to visit this part of Asia.
Once again thank you for an unforgettable journey.
Written February 1, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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