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Open today: 12:00 AM - 11:59 PM

Travel Agent Hanoi
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Traveler Overview
  • Excellent92%
  • Very good6%
  • Average1%
  • Poor0%
  • Terrible1%
Travelers talk about
“food tour”(20 reviews)
“vague idea”(3 reviews)
About
Travel Agent Hanoi are the leader in custom made holidays to Vietnam. Specialising in offering flexible high quality itineraries to our guests travelling through Vietnam or Cambodia. We also offer only good quality Halong Bay cruises to guests on...more
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Hours Today: 12:00 AM - 11:59 PM
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Suggested duration: More than 3 hours
Contact
268 Ngoc Thuy, Hanoi 125883, Vietnam
Website
+84 70 3313 244
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Reviews (244)
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All reviews food tour vague idea nam cat island halong bay tam coc day trip went smoothly hassle free internal flights train tickets excellent service vietnam experience perfect tour sapa tour night train these guys excellent trip
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1 - 10 of 215 reviews
Reviewed 2 weeks ago

I decided to book my trip just one week before, and Simon helped me to find the best solution for my budget. He is always available on whatsapp, so I could easily contact him before and during my trip. The organization was perfect, so I...More

Date of experience: March 2019
1  Thank dylandog2
travelagenth2015, Owner at Travel Agent Hanoi, responded to this reviewResponded 2 weeks ago

Thank you Pietro, so glad I could be of service for you at the last minute. Not a problem for us at all, glad it all worked out well for you both. Thanks again and all the very best from your local travel agency in...More

Reviewed 2 weeks ago via mobile

Simon and Ngat provide a very attentive and personal service for visitors to Vietnam. Ngat's food tour is a must. Helpful input for planning the trip

Date of experience: January 2019
1  Thank Owen M
travelagenth2015, Owner at Travel Agent Hanoi, responded to this reviewResponded 2 weeks ago

Thank you Owen, appreciate this review of our travel agency in Hanoi, thanks, Simon & Ngat

Reviewed 2 weeks ago

Firstly, I think it's important to state that my husband and I (50+ yrs couple) are experienced travellers. Usually we prefer to organise an independent itinerary ourselves and we always do extensive research before we travel. This also means we have a lot of experience...More

Date of experience: February 2019
1  Thank Nicola T
travelagenth2015, Owner at Travel Agent Hanoi, responded to this reviewResponded 2 weeks ago

Thank you Nicola, very kind of you to write this review and especially when you are seasoned travellers to use our services and praise us is very heartwarming. We always put our utmost in to each and every guests holiday and are glad it paid...More

Reviewed 2 weeks ago via mobile

We travelled with our parents who are 70+ years to Hanoi and Halong bay in Jan’19. I didnt have time to plan the trip so left it to Simon and his team to plan everything. We had a good time overall. The hotel was in...More

Date of experience: January 2019
Thank Ishabose
Reviewed 3 weeks ago via mobile

Planning a North to South Vietnam trip seemed like a daunting task but luckily I got the contact of Travel Agent Hanoi. We specified the locations/ durations we wanted to visit and Simon did an excellent job of planning the rest of the itnerary to...More

Date of experience: February 2019
2  Thank NikhiL P
travelagenth2015, Owner at Travel Agent Hanoi, responded to this reviewResponded 2 weeks ago

Thank you Nikhil, so happy to have met you both and such a lovely couple you are. Glad the trip went well and no problem with the recommendations in Phong Nha and Hoi An, two of the most beautiful places to visit in Vietnam for...More

Reviewed 4 weeks ago

Firstly I would like to say to you dear reader TRUST THIS AGENT!! We had a very hectic schedule booked through this agent, some 70 emails took place and lots of Whatsapp messaging, everything worked as planned along with changes to itinerary (not the fault...More

Date of experience: January 2019
2  Thank 536keithl
travelagenth2015, Owner at Travel Agent Hanoi, responded to this reviewResponded 2 weeks ago

Thank you Keith, I am glad you did trust us with your holiday to Vietnam and Cambodia. We always treat every guest as we would like treated ourselves. I am glad that it all worked out for you and especially glad you were happy with...More

Reviewed February 6, 2019 via mobile

We booked a Streetfood tour, Sapa- trekking and Halong-Bay thought the agency. All three tripps were perfect organised. Whenever we had questions, Simon phoned back, in less than 15 minutes! People (the guides) were friendly and and the hotels were great! Especially the whirlpool in...More

Date of experience: January 2019
2  Thank JuliaKingma
travelagenth2015, Owner at Travel Agent Hanoi, responded to this reviewResponded 2 weeks ago

Thank you Julia, glad you enjoyed your trip to Vietnam and especially pleased you got to use the whirlpool on the Halong Bay cruise. Thanks and best of luck on your travels from Simon & Ngat of Travel Agent Hanoi

Reviewed January 20, 2019

A great experience from start to finish. Tailor made for the four of us with all the necessary flights, collections and connections - not just added into various "off the peg" tours. Just sorry we didn't get talked into an extra night on the boat,...More

Date of experience: January 2019
2  Thank Peter W
travelagenth2015, Owner at Travel Agent Hanoi, responded to this reviewResponded 2 weeks ago

Thank you Peter, I will try to make the sunshine gods work in your favour next time :) Glad you enjoyed it all despite the rain and look forward to seeing you guys again in Vietnam. Thanks, Simon & Ngat - Travel Agent Hanoi

Reviewed December 31, 2018

Having recently returned from a wonderful three weeks in Cambodia and Vietnam we are reflecting on a holiday filled with rich experiences and fond memories. The dramatic and beautiful Hindu and Buddhist temples of Angkor in Cambodia, the exciting and hectic street life in Hanoi...More

Date of experience: November 2018
3  Thank Karin D
travelagenth2015, Owner at Travel Agent Hanoi, responded to this reviewResponded 2 weeks ago

Thank you Karin for such kind words. We are so glad you enjoyed your Vietnam & Cambodia holiday with Travel Agent Hanoi. It was also a great pleasure meeting you both and joining you on a bicycle ride around the Hidden Hanoi sights, great time....More

Reviewed December 30, 2018

If you want to experience all the best Vietnam has to offer you, Travel Agent Hanoi is the fastest way to an organized plan and the most relaxed stay in this beautiful country. Everything was planned ahead, from the moment they were waiting for us...More

Date of experience: December 2018
2  Thank José D
travelagenth2015, Owner at Travel Agent Hanoi, responded to this reviewResponded December 31, 2018

Thank you Jose, it was our pleasure to get you exactly what you wanted for the time you were here on your Vietnam holiday. After your studies you deserved to have the best and so glad you chose Travel Agent Hanoi for this. We look...More

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Questions & Answers
Ask a question
Adam Z
April 25, 2018|
AnswerShow all 2 answers
Response from travelagenth2015 | Property representative |
Hello, the best way is to contact us by email which is shown on our website or TripAdvisor. We look forward to hearing from you. Regards Travel Agent Hanoi
1
Vote
Robin B
October 21, 2017|
AnswerShow all 2 answers
Response from travelagenth2015 | Property representative |
Thank you Andrew, Robin has been in touch and they are now in Halong Bay on a 5* Athena Cruise. Trip Advisor are still not notifying me of these messages so unable to see them in time. Regards
0
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