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7 day - Hanoi food tour, Ha long bay and Sa Pa tour

AMAZING experience. Food tour was awesome, hotel was MUCH nicer than anticipated, junk boat tour... read more

Reviewed 2 weeks ago
Annica S
via mobile
Great service with fast responds

Have a good plan for us and reply our question very fast! We wouldn't need to worry about the trip... read more

Reviewed 4 weeks ago
Ng W
via mobile
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  • Excellent91%
  • Very good7%
  • Average1%
  • Poor0%
  • Terrible1%
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“vague idea”(3 reviews)
About
Travel Agent Hanoi are the leader in package holidays throughout Vietnam and Cambodia. We specialise in offering high quality trips to guests travelling through Vietnam for the first time or indeed for a second. We offer the very best Halong Bay...more
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Hours Today: 8:00 AM - 10:00 PM
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Suggested duration: More than 3 hours
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268 Ngoc Thuy, Hanoi 125883, Vietnam
Reviews (199)
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1 - 10 of 173 reviews
Reviewed 2 weeks ago via mobile

AMAZING experience. Food tour was awesome, hotel was MUCH nicer than anticipated, junk boat tour was also MUCH nicer than ancicipated. Never had to wait long for arrangements. The chosen partner providers for tours were wonderful. I wouldn’t hesitate using Travel Agent Hanoi again. Very...More

4  Thank Annica S
Reviewed 4 weeks ago via mobile

Have a good plan for us and reply our question very fast! We wouldn't need to worry about the trip as they plan fully for us base on what we want! And city tour guide has best service! They explain very details and make us...More

1  Thank Ng W
Travel Agent H, Owner at Travel Agent Hanoi, responded to this reviewResponded 4 weeks ago

Thank you Wai Jian, that’s really nice of you to say. We’re really glad you enjoyed your trip with our travel agency in Hanoi & look forward to welcoming your friends in the near future. Thank you, Travel Agent Hanoi

Reviewed June 7, 2018

My wife & I would like to thank Ngat & Simon @ Travel Agent Hanoi for recommending Eco Palms House and providing such great service-support while in Vietnam. We had the most remarkable and memorable 2 night experience in Sa Pa. Our only regret is...More

1  Thank Ken T
Travel Agent H, Owner at Travel Agent Hanoi, responded to this reviewResponded 4 weeks ago

Thank you so much Ken for that great review of our travel services in Vietnam. We look forward to seeing all your videos about your trip, I’ve seen a few already and they’re fantastic. We do now have a couple more options for the remote...More

Reviewed June 4, 2018 via mobile

We booked a 1 week north Vietnam tour and it was marvelous. When we were planing the trip the agency was very supportive and helped us with everything we asked for ( visa, train tickets etc.). We were very happy with the hotels and transportation....More

2  Thank Dominic K
Travel Agent H, Owner at Travel Agent Hanoi, responded to this reviewResponded 4 weeks ago

Thank you Dominic for your lovely review of our Hanoi travel services. We really appreciate your time and so glad you enjoyed our 1 week North Vietnam tour. It was also lovely taking you on my private street food tour of Hanoi, it’s always fun...More

Reviewed June 4, 2018 via mobile

This was my second trip with Si and Nhat. With visiting parents from the UK I wanted a quick, unstressful tour from Hue to Tam Coc. Once again the guys from Hanoi Travel Agent delivered - everything organised and seamless. The tour guide was particularly...More

Thank Gareth E
Travel Agent H, Owner at Travel Agent Hanoi, responded to this reviewResponded 4 weeks ago

Thank you Gareth, it was great to help you and your family out on another trip with Travel Agent Hanoi. Glad you enjoyed your time in Tam Coc in one of our North Vietnam Retreats. All the best to you and see you in Hue...More

Reviewed May 30, 2018 via mobile

Having been recommended Ngat by a friend we arranged a 3 day Halong Bay cruise (which itself was exceptional!). The service from first emails was extremely prompt and perfect to a T and I would have no hesitation in recommending the services of Travel Agent...More

Thank LWARE85
Travel Agent H, Owner at Travel Agent Hanoi, responded to this reviewResponded May 31, 2018

Thank you Luke for reviewing our travel agency in Hanoi, it really does help a lot to hear from our guests. We are happy you enjoyed your trip with us and look forward to seeing some photos of your trip too. Regards, Travel Agent Hanoi

Reviewed May 23, 2018 via mobile

Simon and Ngat have been extremely friendly and were able to organise excellent trips for us to mai chau and halong bay. They were very quick and efficient and were always available to ask questions and helped with airport transfer. Prior to our trip they...More

Thank Susanna C
Travel Agent H, Owner at Travel Agent Hanoi, responded to this reviewResponded May 31, 2018

Thank you Susanna, it was a pleasure helping you plan your trips to Mai Chau and Halong Bay. We are especially pleased you enjoyed both of them too. If you could send us photos of your trip too we can add them to the gallery...More

Reviewed May 18, 2018

Simon and Ngat have excellent local knowledge and advised us every step of the way. The Agency is a reliable and efficient one and our travels from the Mekong to Hanoi and beyond were fascinating and enjoyable. Suggestions for our itinerary worked well, booked accommodation...More

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Thank Richard B
Travel Agent H, Owner at Travel Agent Hanoi, responded to this reviewResponded May 23, 2018

Thank you very much Richard for those kind words. It was an absolute pleasure meeting you and your daughter too. She has just been on a Halong Bay and Mai Chau trip too and said she enjoyed them both. Thank you once again for choosing...More

Reviewed May 11, 2018 via mobile

This is a trustworthy agency. Hanoi is not an ideal place perhaps especially for young kids and elderly with knee cap problem. It will be good if you can improvised your itineraries to cater for these groups of people . My girl actually vomited and...More

Thank Muyoi
Travel Agent H, Owner at Travel Agent Hanoi, responded to this reviewResponded May 15, 2018

Hello Gelaine, Thank you for your review and feedback. We appreciate the time you took to write this and we will take note of your comments. However, you had private cars in all locations and your hotel was ideally located in the centre of Hanoi....More

Reviewed May 6, 2018

We did a luxury tour in Northern Vietnam organized by Ngat - it was a great experience and we loved it! The street food tour with Ngat was amazing, it was definitely the best food we tried in Vietnam. She was always very responsive and...More

1  Thank Kefirrr
Travel Agent H, Owner at Travel Agent Hanoi, responded to this reviewResponded May 11, 2018

Thank you for the kind words about my Travel Agency in Hanoi, it was an absolute pleasure meeting you and so glad you enjoyed your luxury north vietnam trip with us. I look forward to hearing from you again and if you have any photos...More

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Questions & Answers
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Adam M
April 25, 2018|
AnswerShow all 2 answers
Response from Travel Agent H | Property representative |
Hello, the best way is to contact us by email which is shown on our website or TripAdvisor. We look forward to hearing from you. Regards Travel Agent Hanoi
1
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Robin B
October 21, 2017|
AnswerShow all 2 answers
Response from Travel Agent H | Property representative |
Thank you Andrew, Robin has been in touch and they are now in Halong Bay on a 5* Athena Cruise. Trip Advisor are still not notifying me of these messages so unable to see them in time. Regards
0
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