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Travel Agent Hanoi

199 Reviews

#3 of 95 Sights & Landmarks in Hanoi

Boat Tours & Water Sports, Sights & Landmarks, Outdoor Activities, Tours, More

268 Ngoc Thuy, Hanoi 125883, Vietnam

Open today: 8:00 AM - 10:00 PM

Review Highlights

“7 day - Hanoi food tour, Ha long bay and Sa Pa tour”

AMAZING experience. Food tour was awesome, hotel was MUCH nicer than anticipated, junk boat tour... read more

Reviewed 2 weeks ago

Annica S

via mobile

“Great service with fast responds”

Have a good plan for us and reply our question very fast! We wouldn't need to worry about the trip... read more

Reviewed 4 weeks ago

Ng W

via mobile

Read all 199 reviews

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Certificate of Excellence

Traveler Overview

5.0 199 reviews

Excellent91%
Very good7%
Average1%
Poor0%
Terrible1%

Travelers talk about

“nam cat island”(4 reviews)

“vague idea”(3 reviews)

“paypal deposit”(2 reviews)

About

Travel Agent Hanoi are the leader in package holidays throughout Vietnam and Cambodia. We specialise in offering high quality trips to guests travelling through Vietnam for the first time or indeed for a second. We offer the very best Halong Bay...more

Open Now

Hours Today: 8:00 AM - 10:00 PM

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Suggested duration: More than 3 hours

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268 Ngoc Thuy, Hanoi 125883, Vietnam

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1 - 10 of 173 reviews

Annica S

Reviewed 2 weeks ago via mobile

7 day - Hanoi food tour, Ha long bay and Sa Pa tour

AMAZING experience. Food tour was awesome, hotel was MUCH nicer than anticipated, junk boat tour was also MUCH nicer than ancicipated. Never had to wait long for arrangements. The chosen partner providers for tours were wonderful. I wouldn’t hesitate using Travel Agent Hanoi again. Very...More

4 Thank Annica S

Ng W

Reviewed 4 weeks ago via mobile

Great service with fast responds

Have a good plan for us and reply our question very fast! We wouldn't need to worry about the trip as they plan fully for us base on what we want! And city tour guide has best service! They explain very details and make us...More

1 Thank Ng W

Thank you Wai Jian, that’s really nice of you to say. We’re really glad you enjoyed your trip with our travel agency in Hanoi & look forward to welcoming your friends in the near future. Thank you, Travel Agent Hanoi

Ken T

Reviewed June 7, 2018

Truly magical experience in Hanoi & Lau Chai Valley, Sa Pa, Vietnam

My wife & I would like to thank Ngat & Simon @ Travel Agent Hanoi for recommending Eco Palms House and providing such great service-support while in Vietnam. We had the most remarkable and memorable 2 night experience in Sa Pa. Our only regret is...More

1 Thank Ken T

Thank you so much Ken for that great review of our travel services in Vietnam. We look forward to seeing all your videos about your trip, I’ve seen a few already and they’re fantastic. We do now have a couple more options for the remote...More

Dominic K

Reviewed June 4, 2018 via mobile

Great travel agency

We booked a 1 week north Vietnam tour and it was marvelous. When we were planing the trip the agency was very supportive and helped us with everything we asked for ( visa, train tickets etc.). We were very happy with the hotels and transportation....More

2 Thank Dominic K

Thank you Dominic for your lovely review of our Hanoi travel services. We really appreciate your time and so glad you enjoyed our 1 week North Vietnam tour. It was also lovely taking you on my private street food tour of Hanoi, it’s always fun...More

Gareth E

Reviewed June 4, 2018 via mobile

Tam Coc

This was my second trip with Si and Nhat. With visiting parents from the UK I wanted a quick, unstressful tour from Hue to Tam Coc. Once again the guys from Hanoi Travel Agent delivered - everything organised and seamless. The tour guide was particularly...More

Thank Gareth E

Thank you Gareth, it was great to help you and your family out on another trip with Travel Agent Hanoi. Glad you enjoyed your time in Tam Coc in one of our North Vietnam Retreats. All the best to you and see you in Hue...More

LWARE85

2719

Reviewed May 30, 2018 via mobile

Exceptional Service

Having been recommended Ngat by a friend we arranged a 3 day Halong Bay cruise (which itself was exceptional!). The service from first emails was extremely prompt and perfect to a T and I would have no hesitation in recommending the services of Travel Agent...More

Thank LWARE85

Thank you Luke for reviewing our travel agency in Hanoi, it really does help a lot to hear from our guests. We are happy you enjoyed your trip with us and look forward to seeing some photos of your trip too. Regards, Travel Agent Hanoi

Susanna C

Bangkok, Thailand

Reviewed May 23, 2018 via mobile

Very friendly and helpful

Simon and Ngat have been extremely friendly and were able to organise excellent trips for us to mai chau and halong bay. They were very quick and efficient and were always available to ask questions and helped with airport transfer. Prior to our trip they...More

Thank Susanna C

Thank you Susanna, it was a pleasure helping you plan your trips to Mai Chau and Halong Bay. We are especially pleased you enjoyed both of them too. If you could send us photos of your trip too we can add them to the gallery...More

Richard B

Reviewed May 18, 2018

Efficient friendly reliable agency

Simon and Ngat have excellent local knowledge and advised us every step of the way. The Agency is a reliable and efficient one and our travels from the Mekong to Hanoi and beyond were fascinating and enjoyable. Suggestions for our itinerary worked well, booked accommodation...More

Review collected in partnership with this attraction

Thank Richard B

Thank you very much Richard for those kind words. It was an absolute pleasure meeting you and your daughter too. She has just been on a Halong Bay and Mai Chau trip too and said she enjoyed them both. Thank you once again for choosing...More

Muyoi

Singapore, Singapore

Reviewed May 11, 2018 via mobile

Trustworthy agency

This is a trustworthy agency. Hanoi is not an ideal place perhaps especially for young kids and elderly with knee cap problem. It will be good if you can improvised your itineraries to cater for these groups of people . My girl actually vomited and...More

Thank Muyoi

Hello Gelaine, Thank you for your review and feedback. We appreciate the time you took to write this and we will take note of your comments. However, you had private cars in all locations and your hotel was ideally located in the centre of Hanoi....More

Kefirrr

Reviewed May 6, 2018

Excellent travel agency

We did a luxury tour in Northern Vietnam organized by Ngat - it was a great experience and we loved it! The street food tour with Ngat was amazing, it was definitely the best food we tried in Vietnam. She was always very responsive and...More

1 Thank Kefirrr

Thank you for the kind words about my Travel Agency in Hanoi, it was an absolute pleasure meeting you and so glad you enjoyed your luxury north vietnam trip with us. I look forward to hearing from you again and if you have any photos...More

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Questions & Answers

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See all 9 questions

Adam M

Hi, what's the best way to get in touch with you as I've tried on Facebook messenger with no avail. Planning a trip this weekend and would love your services. Thanks!

April 25, 2018|

AnswerShow all 2 answers

Hello, the best way is to contact us by email which is shown on our website or TripAdvisor. We look forward to hearing from you. Regards Travel Agent Hanoi

sktiong

Hi, Travel Agent Hanoi, me & my wife (she can walk slowly but not hiking) are thinking of spending 5days 4nites in Hanoi area. Day 1- Arrive in Hanoi, visit Old Quarter street, hotel stay. Day 2-Go for overnite cruise at Ha Long Bay (lunch & dinner on board) + usual side activities (kayaking for me only, etc). Day 3- After lunch on board, go to Ninh Binh. Overnite in Ninh Binh hotel. Day 4- Visit Hoa Lu Ancient Capital, Tam Coc & Ngo Dong River cruise, (& Cuc Phuong National Park, if time permits), before going back to Hanoi. In Hanoi, Water puppet Show + visit Dong Xuan market? Hanoi hotel overnite. Question 1: Is the above itinerary feasible? Question 2: Can u give me a quotation (as a travelling couple)? TQ SK Tiong Malaysia

February 27, 2018|

AnswerShow all 3 answers

Your best bet is to jump on his Facebook page and send him a message there. He is very active on Facebook message.

Robin B

We are in Hanoi at present. We are looking to go to Halong Bay (cruise 2 days, 1 night) return to Hanoi (old city) 1 night, Sapa maybe 2 nights then transport to Hoi An (flight?) 2 mature couples. What can you suggest, mid range prices Many thanks Robin

October 21, 2017|

AnswerShow all 2 answers

Thank you Andrew, Robin has been in touch and they are now in Halong Bay on a 5* Athena Cruise. Trip Advisor are still not notifying me of these messages so unable to see them in time. Regards

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