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About Travel Agent Hanoi
Travel Agent Hanoi are the leading local travel agency in Vietnam for unique package holidays. We specialise in custom made itineraries to Vietnam giving you the very best Vietnam has to offer. We promise to give all our guests the very best hotels, tours and transfers according to their budget. We also pride ourselves in our excellent customer service, being a family business, we treat you as such while you are booking & travelling with us. Our Vietnam tours and holidays are all meticulously thought out to give you an idea of the best possible vacation to Vietnam. But, all our Vietnam package holidays are completely flexible & can be tailor made to suit your particular interests, time in Vietnam & budget. Booking with Travel Agent Hanoi is very easy. Visit our website, fill in the contact form with details of your group & click the photos to where you want to go on your Vietnam package holiday. We will send you a detailed Vietnam itinerary & quote for you very quickly. See you soon!
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Agatha S wrote a review Jul 2022
4 contributions1 helpful vote
I would highly highly recommend! Simon made everything so easy and I could not have found as great of tours without his help, or for such a great price. Absolutely great!
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Date of experience: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from travelagenth2015, Owner at Travel Agent Hanoi
Responded 1 week ago
Thank you Agatha for this great review, we are really glad you enjoyed your trip with us. We also hope your Dad joins us for his trip next year, we look forward to organising his trip. Thanks again, Simon & Ngat! * I would just like to point out to viewers that this was for a Vietnam itinerary not a food tour!
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Ganesan wrote a review Jun 2022
Singapore, Singapore2 contributions
We booked a 7-day trip to Hanoi with Travel Agent Hanoi. The tour operator Simon responded quickly to our email inquiries and was a great help in providing guidance in trip planning. He accommodated our request for specific hotel bookings and customized our itinerary. He kept in touch with us and checked in on the progress of the tour while we were there. He was reachable through a Trip Plans App. The App came in handy to track your itinerary and chat with the tour operator in real-time. Simon's youtube videos were a great help in knowing the place beforehand and preparing yourself. We will recommend Travel Agent Hanoi anytime. Aside from the tour operator, tourists heading to Hanoi please note that 5-star hotels have very varying standards of service and food quality, so choose your hotel wisely. Currently, hotels are experiencing manpower shortages after the Covid and some hotel restaurants are closed for lunch and dinner and have the minimum number of service staff. Most Hanoi restaurants serve mostly pork and beef dishes and limited chicken and vegetarian options. It helps to do some homework before you head out for your meals. Hanoi city can be very hot and humid in June. Sapa had cooler weather between 17 to 19 degrees with rain during our stay in June. So do carry some warm clothes if you are heading to Sapa. Cheers!
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Date of experience: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from travelagenth2015, Owner at Travel Agent Hanoi
Responded 1 week ago
Thank you Ganesan, that is very kind of you. All part of the service haha. :) Glad you thought our YoouTube videos were helpful, that has made it all worthwhile. I stayed in a 3 star hotel in Hanoi just last week and even their servicewas better than normal, so we think that period after covid has been sorted out, for some anyway. Hope to see you on your next trip to Vietnam for trips to the central regions or even down south in Saigon orthe Mekong. Thanks again Ganesan. * I would just like to point out to viewers that this review was for a Vietnam itinerary & Travel Agent Hanoi, not our food tour!
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LANCON13 wrote a review Jun 2022
Preston, United Kingdom397 contributions75 helpful votes
Mrs H and I were due to visit Vietnam in 2020 but things didn't work out due to some virus thingy. Anyway 2022 provided an opportunity to pack the case and make up for lost time. I had one concern, would I find places open and transport easy to arrange. This is where Travel Agent Hanoi came into the equation. Most if not all my foreign escapades are wholly arrange by myself but this time was different and I wanted everything to run smoothly so as not to worry and spoil the time Mrs H and I had. We were very fortunate that restrictions were lifted prior to our arrival and entry restrictions returning to Singapore became easier. Travel Agent Hanoi made all ground transport arrangements, hotel bookings (one exception) and tour and tour guides for our 17 day adventure. With the exception of one day tour being affected by the guide not following the correct timing of visits every thing ran like clockwork, drivers and guides were on time, the tours gave us an introduction to Vietnam and the hotels were of a very high standard. All in all I would highly recommend this travel agency for the quality of product, easy of communication and for me value for money.
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Date of experience: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Moneka M wrote a review Jun 2022
2 contributions1 helpful vote
Had a really great experience booking with Travel Agent Hanoi. Simon was quick to respect and helped organise my trip to Halong bay which went smoothly. Would recommend these guys for your trips.
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Date of experience: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Geir wrote a review Jun 2022
1 contribution1 helpful vote
The tour operator responded quickly to the inquiry and followed up the customer well in advance of the tour, as well as during the tour. Can recommend the tour agent.
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Date of experience: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from travelagenth2015, Owner at Travel Agent Hanoi
Responded 1 week ago
Thank you Geir, glad you enjoyed yoour day trip in Hanoi. Next time when you are working in Hanoi, contact us and we can organise a bigger trip for you and your colleagues. Appreciate the business Geir, all the best. Simon * I would just like to point out to viewers that this review was for a Vietnam day trip & Travel Agent Hanoi, not our Private Hanoi Street Food Tour!
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