Vietnam Transfer Service

Vietnam Transfer Service, Hanoi: Tickets, Tours, Hours, Address, Vietnam Transfer Service Reviews: 4/5

Vietnam Transfer Service
4
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Vietnam Transfer service provides private vehicle service in the most airports in Vietnam such as Hanoi airport, Hue airport, Danang Airport, Hoi An, Nha trang,HCMC airports... Vehicles are modern, brandnew and experienced drivers. VTS is an official transporter for almost hotels in Halong Bay to pick up and droff off tourists to/from Halong Bay to other cities or airport at special price.
Suggested duration
More than 3 hours
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4.0
17 reviews
Excellent
13
Very good
0
Average
0
Poor
0
Terrible
4

Big panda
6 contributions
Outstanding service
Apr 2019 • Family
Punctual service oriented driver picked us up with a clean new Ford transit van. Manager Mr Vinh regularly checked on us if we need anything else. The driver picked us up promptly and went the extra mile in helping us load our wheelchair. 5star service for a very competitive price.. Highly recommended. We will surely book wuth them for our future hanoi adventures.
Written April 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello, Thank you for your kind support! Our team hope to serve you next times. Just contact us via whatsup +84966592020 quickly
Written April 26, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Law
5 contributions
Transfer service
Mar 2019 • Business
Friendly driver, on time, clean car, fast response and secure payment. Service rendered for transfer from hanoi city to airport.
Written April 1, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Mr Lawrence, Thank you for using our Vietnam transfer service. It is a high honor to arrange our transportation to drive you to the airport. Hopefully, our driver will take an other chance to welcome you or your friends next times. Again, thank you and have a good day! Best regards
Written April 1, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Julia T
Steinhausen, Switzerland16 contributions
Not reliable
Oct 2017 • Family
We had booked on internet transfer from Hanoi to hotel but no one there and no one picking up the phone nor replying to messages. We had to take another transport mean and i hv been fighting A LOT to be reumbursed. I do not recommend
Written July 11, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

GoLongNow
Santa Rosa, CA114 contributions
Excellent service
Feb 2018
We were delayed at immigration for awhile, and the dispatcher kept in close contact with us. When we got through, our driver was still waiting for us. Courteous, reasonable door-to-door service. Would definitely use them again.
Written June 26, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for using our service. Our team highly appreciate your kind support and hope to welcome you again. Best regards
Written March 25, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Josh M
San Francisco, CA14 contributions
Smooth transfer
Nov 2017
Booked Hanoi to hai phong transfer and our driver got us at 430am from the train to bring us to hai phong. Smooth ride and a nice car.
Written November 24, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello Josh, Thank you for your reviews and email regarding our good car and experienced drivers. Yes, it is our driver's hospitality, even quite early or too late to pick up clients, they will be waiting for you. Before we go, we would re-connect so all the connection and greetings to pick up is easy. Again, thank you and hope to serve you next time. Best regards
Written December 1, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Julia T
Steinhausen, Switzerland16 contributions
Do not trust them
Oct 2017 • Family
I had booked and paid via internet, money is gone, but no one came at the airport for the pick up, no replies on the phone, to the mails....NOT ACCEPTABLE! This is really a shame to behave with people like this.
Written October 31, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello Julia, Thank you for your kind support! We are very sorry for this inconvenience and did the refund as agreed. This is our fault and we had talked to our driver team for this serious problem for the better work in the future Again, thank you for your reviews Best regards
Written November 1, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Levis S
32 contributions
Don`t pay this company
Oct 2016 • Couples
Don`t pay in advance to this company. They don`t shoe up and just take your money. They say that they will come and pick you up, and you can call them several times, and they have different explanation every time.
Written October 22, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you Levis, We are terribly sorry for the inconveniencr and we check it up and draw the lession. Again, thank you for your kind support comment!
Written March 25, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Dien V
6 contributions
Don't book with this company
Oct 2016 • Couples
Don't book with this travel agency! We were scammed! We ordered a transfor from Hanoi airport to Moc Chau for 80 dollars. We ordered on the website that we wanted to go to MOC Chau (NOT MAI Chau) and we called whit this service and they confirmerd MOC Chau the 80 dollars. When we got in the car, we showed the adress to the driver and we said again to Moc Chau. When we were near Mai Chau, the driver stopt and said we had to pay more. But because he couldn't talk English, he let us talk to the operater. The operater told us that we had to pay 150 dollars if we wanted to go to Moc Chai. Mai Chai would be 80 dollars (Mai Chau is 170 km from Hanoi airport and Moc Chau is 50 km further....!! So almost double!!). We didn't agree and gave the phone back. The driver drove further to Moc Chau, stopping twice more to ask more money and give us the phone again. We never agreed and luckily the driver drove us to our hotel. There we discussed the matter with help of the hotel, where the driver says that we'd agreed to 120 dollars! After long discussing, we paid the 120 dollars and are really mad and dissapointed by this company. Please be carefull booking with them.
P.s. the seatbelts of the car weren't working, nothing safe about that..
Written October 17, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello Dien V, Thank you for your reviews and you are not a person I talked on phone and arranged the car to transfer from Hanoi airport to Mai Chau. We received the booking from Mr Yoram Verberg but could not reply, dute to mail return, I talked to him on his phone and arranged the car to pick up from Hanoi airport to Mai chau Hoa Binh, NOT Moc Chau Son La, on our website booking system, we dont do the transfer to Moc Chau (no Moc Chau city). You were wrong to ask our driver to go to Moc Chau while we explained clearly and your booking is From Hanoi to Mai Chau clearly. We keep your booking image, call record which proves "all for Mai Chau"..The extra cost is 35 usd /100 km riding on the mountainous area is very cheap cos we tried to help you and our Innova Toyota car 2014 is brandnew and regarding the seat belt safety, we will send your feedback to Toyota Firm to answer your comment. Honestly, I was a person talking to you on the phone so your reviews is a great lesson for us. It would be clearly understand the name of the city and the booking system. Again, thank you and have a nice trip! Thanks and best regards
Written October 18, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

thefunstuff
Melbourne, Australia3 contributions
Road Transit was excellent
Sep 2016 • Family
I booked and paid for all of my Vietnam road transfers on-line from Australia, prior to leaving, using Vietnam Transfer Services. We had excellent drivers at each city. Great vehicles and excellent service by the company, especially when needed to address queries. Highly recommended and I will use then again. Only advice / learning for me is to reconfirm pick up time for location as you navigate through your itinerary.
Thanks Glory !

Warm regards
Paul
Written October 4, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello Paul, Thank you for your great reviews. Yes, the location in Hanoi in the rush hour is terrible and even it is not allowed to enter your hotel sometimes due to traffic Jam. Again, thank you and hope to take an other chance to welcome you to Vietnam. Thanks and best regards Glory
Written October 18, 2016
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Steve Moulden
Tamahere, New Zealand4 contributions
Street walking tour
Apr 2016 • Business
Benjamin met us at our hotel and walked us around the old city of Hanoi as we stopped along the way to sample local cuisine. Fantastic experience, well off the beaten track, until finally couldn't eat any more and finished with an chicken egg coffee. Tried both the iced and hot coffee.
Great service thanks Benjamin.
Written April 11, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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