Swan Cruises
Boat ToursWater SportsKayaking & Canoeing
7:30 AM - 5:30 PM
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
7:30 AM - 5:30 PM
Sunday
7:30 AM - 5:30 PM
About
Our business direction are all our staff on boat will do all the best available to bring to the guests having a great time from beginning to conclusion, that’s also our business philosophy as deeply insight character of Swan which is god have been given.
Hanoi, Vietnam

Awards
Travelers' Choice
2023

Suggest edits to improve what we show.
Improve this listing
Tours and Tickets by Swan Cruises
Travelers talk about
(408 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5,715 reviews
Excellent
5,193
Very good
395
Average
88
Poor
26
Terrible
13

Andrew N
Minchinhampton, UK28 contributions
Mar 2020
We were picked in in Hanoi and joined a minibus and our guide Minh for the cruise. Minh was a brilliant, charming and entertaining guide who gave us lots of information and laughs. The 16 cabin boat was cosy and had everything you need ( do n’t expect a luxury liner for the price, if that’s what you require, go elsewhere). Boat crew all great and amazing food in a constant supply. We kayaked to a beach, swam and visited a cave whilst on the cruise plus a cooking lesson from Minh where we all were able to have a go ourselves. There was also Tai Chi on deck at 0630 the next morning for sunrise! Give it all a go, you won’t regret it.
Written March 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

H Mack
United Kingdom10 contributions
Mar 2020 • Couples
We booked onto this trip through our hotel in Hanoi and were really impressed. From collection our guide David (BK Junior) was amazing. He was incredibly knowledgeable, enthusiastic and made the experience really enjoyable with his great humour! The crew were all great and very friendly. When on board the bar is run by a third party company so some drinks are not included in the overall price but you can pay by card at the end if you want to make use of the happy hour before dinner. All included activities are completely optional and were really well run by David. A highlight was kayaking around Bai Tu Long Bay. It was so quiet and a great chance to take in the beautiful sights around you. The tour was mainly around Bai Tu Long Bay which is beautiful and much quieter than Ha Long Bay.
Written March 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

AH1212
London, UK32 contributions
Jan 2020
We were lucky to have Cong as our tour guide who was excellent. He looked after the entire group really well, triple checking ingredients where people had food allergies and was a great communicator.

The weather was clear on our 2 days trip so we had a great view of the cliffs.

The crew on board were all very good and food was always beautifully presented and delicious.
Written January 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Janice C
seattle10 contributions
Feb 2020
Everything about the trip was amazing from the pick up from my hotel to the drop off. The boat was charming in every way and the stateroom so quaint, offering the most comfortable night's sleep I've had in a long time! The activities offered were challenging and fun and the food and entertaining on the boat were both of very pleasing standard indeed. One of the most amazing aspects however was our guide, Minh who is the perfect guide - charming, well informed and offering amazing, personable customer service. He is what made the trip a wonderful success with his precise and informative planning and even offer early morning Tai Chi on the boat! He went above and beyond to provide the best care possible for his customers.
Written March 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mcw123
1 contribution
Jan 2020 • Friends
Kien was our guide for the whole of 2 days. He was really friendly and informative and has a good sense of humour. Overall, the quality of the trip (activities, bus, inter-activity boats, bedrooms) were much better than the lower star tours. I'm able to compare as I've used a 2* your prior to this and Swan Cruises is definitely a better choice.
Written January 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

BenT9311
19 contributions
Dec 2019 • Couples
We loved our experience with Swan Cruises, and if you have the time, we highly recommend the longer cruise option. We were able to get out past the tourist hordes to enjoy the picturesque Bai Tu Long Bay, which is further from the coast than the more well-known Ha Long Bay. Our boat was very comfortable, with clean, sizable rooms and unexpectedly good bathrooms. The food was solid if not spectacular, but the activities were excellent.
Written January 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dave
Birmingham, UK101 contributions
Feb 2020 • Couples
We had booked an overnight tour with Swan which we had really looked forward to! The collection was prompt from our hotel in Hanoi and the transfer although about 4 hrs was comfortable.
Our guide was excellent and the activities organised were good! However the food was mediocre and of course you had to buy your own drinks which could have been better especially the choice of beer which was rubbish. The cabin was also shown to be a lot larger in the advertising photos. Still we had a good time.
Written February 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nistush T
Mumbai, India55 contributions
Mar 2021
1st and foremost, whatever happens, at the end they will make things right for you. There were couple of issues with my trip, but I don’t want to mention about that rather, the attitude of the cruise people towards their customers. They surely keep the customers at the top. They value your feedback and make sure you are happy at the end, which is the most important part of the trip.
Taking about the cruise and experience, it is just mind blowing. Swan Cruise takes an unique itinerary, which takes you to Bai Tu Long bay instead of Halong Bay. This itinerary makes you skip the crowd and the see the beauty of the bay completely. You feel that the whole bay is to yourself and that feeling is just amazing. The beauty of bay is unmatched. Its one the most beautiful destinations in the world. The cruise bookings includes all activites (kayaking, diving, squid fishing, tai chi classes, cooking class, excursion to a cave) and meals were included. It was 1N2D itinerary. Book the suite with Balcony. Its totally worth the price. Our guide Mr Cong was amazing. Always on time and kept us informed about everything. He has great knowledge about the bay and Vietnam as whole. Super happy to choose this cruise and lucky to have Mr Cong as our tour guide.
Written March 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Maša Ž
2 contributions
Apr 2023 • Couples
The one day one night cruise we took was magnificent! Team Sunday was the best! Sunday really went over the top to make us feel spoiled, he really made sure we felt welcome and kept us busy the whole cruise! Kayaking, swimming, visiting the cave, squid fishing, karaoke and even magic tricks :) Would highly recommend this cruise, they also go to the areas where not so many boats go so it is very peaceful. Go team Sunday! We wish you all the best in life Sunday! <3
Written April 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rachael P
Epworth, UK7 contributions
Feb 2020 • Couples
We have just returned from a fab overnight stay to Halong Bay/ Bai Tu Long Bay.
Our guide Daisy was exceptional from start to finish. The four hour bus journey from Hanoi to Halong Bay flew by thanks to Daisy fun and informative stories of Vietnam.
Daisy’s enthusiasm was infectious even for a stoic couple from England who don’t like group things , we were quickly enjoying all the tour had to offer !
The staff on the boat were courteous and professional and were amazing with the two young children who were travelling on the tour.
Daisy took us kayaking to a local bay which was breathtaking.
The food and drink was fab throughout.
We enjoyed the Tai Chi class led by Daisy at 0630 on the top deck !
All in all a fab 2 days spent in an amazing location and Daisy is a credit to Swan Cruises !!
Written February 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-10 of 4,287

Swan Cruises - All You Need to Know BEFORE You Go (with Photos)