Quan Lan Beach

Quan Lan Beach, Hanoi: Address, Quan Lan Beach Reviews: 4/5

Quan Lan Beach
4
What people are saying
Terrible, do NOT stay here!
Aug 2019
This hotel is a complete con. On arrival there was no one on reception, despite us giving a time of arrival. The family running the hotel were in residence, in front of the TV in the lobby, and the children were riding their bikes around the lobby. This is allegedly a 4 star hotel but it would not qualify for 1 star. It has none of the facilities listed on Tripadvisor, Agoda or Booking.com. The staff have no idea how to run a hotel. The rooms were dirty, lamps and taps were broken and the rooms were not serviced, despite us being the only guests. We were woken up at 7.15 to be given coffee sachets as they hadn't put them in the room. They were unable to provide any breakfast apart from instant noodles, instant coffee and fried eggs. They told us they had no tea or Vietnamese coffee, no fruit and no bread. Drilling started on the roof at 8.30am and rubble was transported in the lift, so that was why it was filthy. We paid the highest rate for this hotel and it was appalling. We left after 1 day. Additionally, they e mailed us a week before to ask for a cash payment, for the total amount, into a random bank account. They then wanted us to pay in cash on arrival, despite it being 4 star and we expected to pay on Visa. We made them sort out their Visa machine. Quan Lan is a poor destination, as the beaches are dirty, with lots of rubbish at the back of the beaches. The tourism authorities describe them as pristine, but they are not! Rubbish is piled up all over the island. The local tourism authorities should address this urgently as it is not typical of the rest of Vietnam. Food is very difficult to find in Minh Chau. The best thing about this hotel was the toilet paper and the electric taxi to the port, to escape! Having travelled extensively, we can be sympathetic to local conditions and respect that people are just trying to earn a living, but this is simply a ripoff. This hotel should be delisted immediately and I will be writing to Tripadvisor, Agoda and Booking.com. Translate all reviews about this hotel and Quan Lan and believe all the bad ones. It is shocking and shameful, when so many places in Vietnam are amazing. Do not waste your time and money!

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Tours and Tickets


4.0
14 reviews
Excellent
9
Very good
1
Average
3
Poor
0
Terrible
1

Joanna B
19 contributions
Terrible, do NOT stay here!
Aug 2019 • Friends
This hotel is a complete con. On arrival there was no one on reception, despite us giving a time of arrival. The family running the hotel were in residence, in front of the TV in the lobby, and the children were riding their bikes around the lobby.
This is allegedly a 4 star hotel but it would not qualify for 1 star. It has none of the facilities listed on Tripadvisor, Agoda or Booking.com. The staff have no idea how to run a hotel. The rooms were dirty, lamps and taps were broken and the rooms were not serviced, despite us being the only guests. We were woken up at 7.15 to be given coffee sachets as they hadn't put them in the room.
They were unable to provide any breakfast apart from instant noodles, instant coffee and fried eggs. They told us they had no tea or Vietnamese coffee, no fruit and no bread. Drilling started on the roof at 8.30am and rubble was transported in the lift, so that was why it was filthy.
We paid the highest rate for this hotel and it was appalling. We left after 1 day. Additionally, they e mailed us a week before to ask for a cash payment, for the total amount, into a random bank account. They then wanted us to pay in cash on arrival, despite it being 4 star and we expected to pay on Visa. We made them sort out their Visa machine.
Quan Lan is a poor destination, as the beaches are dirty, with lots of rubbish at the back of the beaches. The tourism authorities describe them as pristine, but they are not! Rubbish is piled up all over the island. The local tourism authorities should address this urgently as it is not typical of the rest of Vietnam. Food is very difficult to find in Minh Chau. The best thing about this hotel was the toilet paper and the electric taxi to the port, to escape!
Having travelled extensively, we can be sympathetic to local conditions and respect that people are just trying to earn a living, but this is simply a ripoff. This hotel should be delisted immediately and I will be writing to Tripadvisor, Agoda and Booking.com. Translate all reviews about this hotel and Quan Lan and believe all the bad ones. It is shocking and shameful, when so many places in Vietnam are amazing. Do not waste your time and money!
Written August 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

JasonNguyen24
Hanoi, Vietnam141 contributions
beautiful
Sep 2015 • Solo
Not really famous for foreigners. They have 3 beaches. One is shallow (more people), one with fine sand (near one big hotel). I like sitting on the local tuk tuk bus and enjoying the view from hotel to the beach
Written August 5, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

tú n
Hanoi, Vietnam16 contributions
beautiful
Jun 2016 • Friends
we ride ~200km by motocyle to here and it's was not disapoint us!!. there're 3 beach on the island, Quan lan, Son Hao & Minh chau. it's all very nice, clean & not really touristic, that the awesome thing in here. the best is Minh chau, SUPER clean!! but all the restaurant around the are over price!!.
anyways we really enjoy the time in here
Written July 21, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

milanvagner
Hong Kong, China14 contributions
Fascinating white beaches
Aug 2015 • Family
Really beautiful white sand beaches, no turists here, only local buffalos. Travelling from Cai Rong Pier by speed boat for about one hour.

Written September 28, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mario S
Quan Lạn27 contributions
Nature beach in Quan Lan island
Sep 2015 • Family
I had visit Quanlan islang in 8,2015 affter storm in Halong, Quan Lan, stayed ann hotel and enjoyed at quanlan beach, relaxed and swiming on beach, quanlan beach very beautifull and lets touristy
I like it and recommended with every one
Written September 21, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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