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We booked the first 10 days of our Vietnam trip with Eric and he made a very good schedule. The guided tours were always non-touristic and the guides he chooses are very fun and speak very good English. Any questions you have, you can send him straight through whatsapp and will answer asap. After the 10 days we ordered 2 more guided tours in different parts of Vietnam with Get Up And Go. This is very good money for quality! He even helped us out with an error we made by booking the wrong train ticket. He and his wife solved it on the spot and helpt us buying new tickets. Contact Eric for your Vietnam trip, you won't regret!…
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Date of experience: January 2020
1 Helpful vote
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My husband and I have been lucky to find Eric and his Get Up And Go agency in Hanoi thanks to some posts on Trip Advisor. Eric offered to organize a 16 day private tour for us which covered all the major attractions and a few days of rest on Phu Quoc island. From the first airport pick up, everything worked like a Swiss watch. All the drivers and guides were on time. The hotels were great. We received a book which very precisely described each day which was very helpful. Eric responded to our messages during the trip within minutes and was very accommodating when we wanted to make changes. We travel a lot and having experienced a degree of care we’d like to say: Get up and e-mail Eric!…
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Date of experience: February 2020
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Eric and his team provided us the best itinerary and travel arrangements. He was responsive to our requests even when they changed last minute. Our hotels, transfers, guides and day trips were amazing. Thank you Eric. We highly recommend Get Up and Go.
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Date of experience: February 2020
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This was by far the best travel service we have ever used. Our contact, Eric, was unbelievably accommodating, flexible, available, friendly, and honest. We created multiple problems for ourselves (gave him the wrong arrival city, gave him incorrect dates, asked to change activities, and got sick). He fixed absolutely everything quickly and with a smile. I still can’t believe how much we were able to see in such a short time and for a very reasonable cost. A huge thank you to Eric and shout out to Get Up and Go Vietnam!…
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Date of experience: January 2020
1 Helpful vote
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If you want to see a lot of Hanoi with a great tourgide, this trip is the best! They show you the city, but also the farmerside. Really great! You also get some drinks when you're on your way. Loved it
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Date of experience: January 2020
1 Helpful vote
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