Swallow Travel
Multi-day Tours • Boat Tours • Sightseeing Tours • Private Tours • Day Trips
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8:00 AM - 12:00 PM
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 12:00 PM
About
Swallow Travel is a team of professionals whose aim is to bring satisfaction and pleasure to our customers by offering them bucket-list experiences at unbelievable prices. We provide tours, hotel bookings, flight bookings and other travel services in Vietnam, Laos, Cambodia, Thailand & Myanmar with the Best Price Guaranteed. Why Book With Swallow Travel? ✔Best Price Guarantee We’re so confident about our best prices for your trip that we guarantee it. Found a lower price elsewhere? We will match it! Our prices are guaranteed, all inclusive with absolutely no hidden fees or charges. The price quoted to you is the price you pay! ✔ Customize Your Trip Find a local who will help you to plan your trip! If you require a tailored assistance, do not hesitate to contact our local expert ✔ 24/7 Customer Support To provide the best customer support to our valued customers, we are available 24/7 to answer any queries via online chat, phone or email. ✔ Booking with flexibility ✔Good Honest Service
Hanoi, Vietnam

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Tours and Tickets by Swallow Travel
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(15 reviews)
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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5.0
233 reviews
Excellent
212
Very good
14
Average
4
Poor
2
Terrible
1

Paddy
Dublin, Ireland13 contributions
Jul 2022 • Solo
I used Swallow Travel to book the whole of a 15 day ‘Essential Vietnam’ tour and I can’t speak highly enough of the service I received.

I was recommended the agency and they did not disappoint. Lovely staff were very attentive the whole process, from planning the trip pre-departure (many thanks to Rosie!) and during the 15 days (Thuong was exceptionally helpful). It included stops in Hanoi city, Halong Bay cruise, Ninh Binh day tour, overnight stay and trekking in Sapa, Hoian, My Son holy land, Ho Chi Minh City, Chu Chi Tunnels and Mekong Delta.

Everything from the accommodation, the day tours and guides, the airport transfers, and the personal recommendations for what to do on my free days was perfect. It was nice to switch my brain off and know that I was in safe hands. I was able to tailor my experience to have a mix of 3/4/5 star accommodation, depending on what was required. The staff at Swallow travel did not try to up-sell but rather recommended where was best to go with more basic accommodation (for example, in the cities such as Hanoi and Ho Chi Minh) and where they felt I may benefit from a more high end experience, such as Hoian. Each option I chose turned out to be perfectly suited.

What I found most valuable was that Thuong was on hand at any time during the day to WhatsApp her any queries or issues I may have had, and she would check in with me just the right amount to make sure everything was going smoothly. This personal touch was much appreciated.

For anyone who does like like to be overly organized, I would also say that the package I went on allowed me plenty of free time to explore Vietnam for myself which I liked as I also like to relax and not have 100% of my time organized for me. I was able to explore places that were not on my itinerary such as the museums in Hanoi, An Bang beach in Hoian, and explore the streets of each stop in the evenings at my leisure.

If I hear of anyone in future thinking of going to Vietnam I will definitely be passing on Swallow Travel as a recommendation! 10/10 from me
Written July 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Maree64
Central Coast43 contributions
Jun 2022
This is our 2nd time using Swallow Travel, we were so impressed with a package tour we did years ago organised by Thuong, that we did not hesitate to use them again. As Thuong was getting married at this time she put us onto her colleague Rosie to organise this trip.
We told them them the places we would like to visit, and they organised a package for us.
We started in HCMC, where they organised tours to Cu Chi Tunnels and Mekong Delta, which we thoroughly enjoyed. All our transfers and internal flights were organised by them, everything went like clockwork, drivers were there when they were suppose to be, & when one of our internal flights was delayed, Rosie contacted us straight away.
Next stop was to Da Nang where they organised a tour to Ba Na Hills, Marble Mountain & Son Tra Mountain.
Hoi An was next and everything went well without a hitch. Cham Island was also organised for us.
At Nha Trang we hit a few snags with our hotel, there were a few issues, but I think it was because they were just opening up again after covid.
We made contact with Rosie and she contacted the hotel, from then on, each day our stay improved at the hotel.
I have recommended Thuong and her team to my friends, who have used her to book their trips to Vietnam, all of them have also been extremely happy with Swallow Travel and their trips to Vietnam.
I would not hesitate to recommend Swallow Travel again to any of my friends and family. Well done Swallow Travel.
Written June 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Adele P
3 contributions
Jul 2022 • Family
Thuong was absolutely amazing at organizing our Vietnam trip! Along with the places we told her we wanted to see, she also recommended many trips and tours and planned it all seamlessly. She was prompt in her responses to any questions we kept asking whilst in Vietnam and constantly updated or reminded us about pick ups and transfers. I would definitely recommend going with Swallow travel for any Vietnam trips- great value tour for a great cost!
Written July 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jessie V
20 contributions
Aug 2022 • Solo
I completed the 15 day tour as well as couple of other tours tacked on which I chose to complete. The team at Swallow tours have been wonderful and great communication throughout my trip and very open to feedback.
I would highly recommend doing a tour with Swallow Travel.
Written August 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

S L
1 contribution
Apr 2022 • Solo
I did an 11 day tour of Vietnam with Swallow Travel. Visiting Hanoi, Halong Bay, Hoian and Ho Chi Minh City. This included the Halong Bay cruise (1 night), Hoian cooking class with foot massage, Mekong delta cruise and the Cu Chi tunnels.

The trip was absolutely amazing. It was the perfect mix of free time and organised activities. All the excursions were highly enjoyable and led by locals that could give great insight into the activities conducted.

The hotels were all within easy walking distance of the main attractions in each of the cities. Staff were friendly and attentive and to be honest, I would never have guessed that these establishments were 3*.

This was my first solo trip and Thuong from Swallow Travel was great she was there every step of the way to answer any and all questions I had both before and after the trip. All transfers were organised which meant I could enjoy my time and didn't need to worry about organising anything myself.

I travelled just after the Vietnamese borders opened up which meant there weren't many tourists. Some of our group postponed but Swallow travel still went ahead with the smaller group even though other tour companies cancelled for the same reason (there was a couple in my group that had re-booked with Swallow Travel as their original tour company cancelled 2 weeks prior to departure).

I'd be more than happy to book with Swallow Travel again in thr future.

P.S - It's worth upgrading to the 5* Aspira cruise. The accommodation was amazing as was all of the food on offer.
Written April 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Greg N
Gold Coast, Australia56 contributions
Feb 2020
This is my second experience with Thuong and the staff from Swallow Travel and once again I cannot express the benefits of dealing with a local agent enough.These people truly know THEIR country better than any outside travel agent could ever wish to and have connections throughout Vietnam who can fulfil any desire you may have and resolve any issues with the greatest efficiency.
I had an issue with my Vietnamese visa which would have prevented me from boarding my flight from Australia.It was a late night flight and I was unable to get help to resolve the problem.With only 1.5 hours before the flight was due to leave I phoned Thuong who was at a family get together for Tet.
She immediately dropped everything and within 45 minutes had resolved the issue and I was allowed to board the flight.
Towards the end of my trip there was another issue involving my ill father and required me to return home at short notice just after I had landed at HCM airport.Swallow staff immediately arranged a flight from HCM and booked accommodation for me until my flight left 2 days later.
Thoung had arranged an authentic Vietnamese experience for me staying in a village north of Hanoi during Tet.The hospitality and very warm welcomes I received during my time at the village will never be forgotten.These Vietnamese people are so very family orientated and open to welcoming visitors.The Tet New Year celebrations are very important to these people and I felt extremely privileged to be included in the families very special get togethers.
Thank you Thoung and all your staff and relatives who made me feel so welcome and thank you once again for being my lifeline in Vietnam.
For those who are reading this review please don't hesitate to contact Thuong and her staff.I have recommended Swallow to friends and have had nothing but great feedback.
I can assure you from experience.You'll be in the hands of professionals who truly know Vietnam.
Written February 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Greg, Thank you for taking the time to leave a review. We are so glad to hear that you are satisfied with our service and assistance. It is our pleasure to serve you and your feedback will help us improve our services. We are looking forward to serving you again! Best Regards, Swallow Travel
Written April 20, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jackie E
9 contributions
Jul 2022 • Family
What an amazing trip! A family group of 13 who had waited two years to eventually make this trip and we couldn’t have asked for better. Thuong and Rosie went above and beyond to ensure everything ran smoothly, from airport pick up, hotel bookings, day trips and daily texts to ensure all was good. We took in Hanoi, Hoi An, HCMC & Phu Quoc and each one was amazing. A big thanks to Rosie, Thuong and all the tour guides and drivers for making this a trip one we will never forget!
Written July 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Rachel B
4 contributions
Dec 2019
We have just got back from a tour of North Vietnam as organised by Jenny. We would definitely recommend her services. Jenny was always quick to respond and organised our tour to suit our group of two families. Everything went smoothly and little touches like organising 2 birthday cakes for 2 members of our group whilst there were made the trip even more special. Thank you so much Jenny for an amazing experience.
Written January 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Rachel, Thank you for taking the time to leave a review. We are so glad to hear that you are satisfied with our service and assistance. It is our pleasure to serve you and your feedback will help us improve our services. We are looking forward to serving you again! Best Regards, Swallow Travel
Written April 20, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

KieranMcDaid
14 contributions
Jan 2020
My wife and I recently enjoyed a fantastic north to south tour of Vietnam for 14 days/13 nights as well as four days in Siem Reap, organised by Swallow Travel. We cannot speak highly enough of the standard of care given to us by this tour company. All arrangements, flights, transfers, travel, hotels and tours were of a very high standard and were very well organised and conducted by really good guides and drivers. All our arrangements were made in consultation with Thuong (Nguyen) whose advice, guidance and recommendations were much appreciated. We highly recommend this local travel company.
Written February 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Kieran, Thank you for taking the time to review your experience with Swallow Travel. How wonderful to hear your enjoyed the tour wish us. We do hope to have a chance to organize tour for you in the future. Thank you very much for your recommendation and support. Best Regards, Swallow Travel Team
Written April 20, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Michael Coughlan
Melbourne, Australia3 contributions
Nov 2020 • Family
My favourite travel agent for SE Asia. Thuong was kind and thoughtful. She greeted us on arrival at our hotel, and made sure our 10 day tour, North to South Vietnam, was perfect. We added a trip to Laos and Seam Reap....no problem. Swallow organised everything for us, whatever we wanted. A couple of years later, I contacted Thuong for another holiday, this time to Northern Vietnam, the Sapa regions. This was stunning, and the hotels she chose were so beautiful. Thinking Vietnam, Thailand, Laos, Cambodia or Myanmar? maybe string a few tours together...? Swallow Travel will help you.....
Written October 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Swallow Travel (Hanoi) - All You Need to Know BEFORE You Go