Tonkin Travel
Tonkin Travel
5
City ToursHistorical & Heritage ToursVespa, Scooter & Moped Tours
8:00 AM - 5:00 PM
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 5:00 PM
About
Tonkin Travel (- the original since 2001) making the most of your time with carefully tailored holidays to suite your tastes and budget in Vietnam, Cambodia and Laos. Your pleasure is our business.
Hanoi, Vietnam

Awards
Travelers' Choice
2023

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Travelers talk about
(46 reviews)
(16 reviews)
(28 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
705 reviews
Excellent
656
Very good
35
Average
5
Poor
4
Terrible
5

phillipwhenderso
Maplewood, NJ3 contributions
Jan 2020
We have done two visits to Vietnam in the past 10 months, including a trip to Northern Vietnam just this week. We put our trust in Dzung at Tonkin Travel, and she did amazing work both times. Our first visit last spring included Ho Chi Minh City, the Mekong Delta, Hue and Hoi An. Every single step of the journey was taken care of from airport pick up to drop off at the end. Tonkin made it easy and simple--and left us simply to enjoy the experience. We are just back from a visit to Hanoi and the north and had another amazing time. Dzung arranged for everything. The selection of hotels at every single stop on both trips was impeccable. Our drivers and private guides were terrific. We were cared for at every stop on both journeys. I can't say enough about the experience of working with Tonkin. We did our first trip plans via email from New York and our second also via email from Hong Kong. Seamless and exceptional experiences both times. Don't waste money on expensive European or American tour companies that will book you on big buses and charge you tons of money. Tonkin does it better and at a much better price point!
Written January 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TMOH8
Guildford, UK2,151 contributions
Feb 2020 • Couples
My wife and I have just returned from a wonderful 30 day visit to South East Asia, organised for us by Quan at Tonkin Travel and we really couldn't praise him, or the company, more highly.

Throughout, his attention to detail and prompt response to any query was exceptional and, in response to our specific requirements, preferences and budget, he absolutely delivered.

Throughout our travels, all flights and transfers went without hitch and all guides were personal and informative.

Quan's recommended hotels and other tour suggestions gave us an experience beyond all reasonable expectations, given our budget.

Personally, we felt that we benefited by having a tour company based in the region organising our travel arrangements.

We would happily recommend Tonkin Travel, and particularly Quan, to anyone considering a trip to Vietnam in particular, and SE Asia in general.
Written February 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Michelle B
1 contribution
Feb 2020 • Family
We are a family of 4 (with boys ages 4 and 8) and booked a week-long trip round Vietnam with Tonkin Travel having been recommended them by two sets of friends. We were not disappointed. Mr Quan worked with our itinerary requirements, suggested suitable adjustments and booked us into some amazing hotels. We requested English-speaking guides for each new destination along the journey and we were provided with some very knowledgeable and very friendly people. We requested transport pickups and drop offs, booked our tours through them and everything worked like a well-oiled machine. It was the best and easiest holiday we have had in a while. For the Halong Bay cruise, Quan recommended Bai Tu Long and Athena Royal Cruises. Bai Tu Long is a less touristy part of Halong Bay and although there were other boats nearby we were able to enjoy views of the gorgeous scenery without any other boats in the way. Food on board was excellent. Service was excellent. It truly was an amazing holiday and Tonkin Travel are great travel agents.
Written March 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

hgabs1991
Whyteleafe, UK13 contributions
Nov 2019 • Couples
We were recommended Tonkin Travel by one of our friends who went to Vietnam the year before and as we had never been to South East Asia before, we decided that we'd use a travel company for ease, and I'm so glad that we did! We spent 14 days in Vietnam travelling from North to South covering Hanoi, Halong Bay, Phu Quoc and Ho Chi Mihn...and it was incredible! Every transfer that picked us up ran smoothly, every hotel we visited was just wonderful and every tour we went on was amazing. We didn't feel like we were in the mass of hundreds of other tourists (even though there are places where this is obviously unavoidable), everything was tailored to us and so well organised. The entire trip ran without a single glitch and it was the most stress-free way to travel! Quan Nguyen at Tonkin was super helpful throughout the organisation of our holiday and answered all of the (many!) questions I had. Quan provided us with lots of additional information including about local customs/tipping/etiquette etc. which I think is important to understand and very helpful if you haven't visited the country before. Making payment was really easy both before we went on holiday and also once we got there - everything was a breeze and it was lovely to actually meet Quan at their office, and have a nice cup of tea! I would 100% recommend Tonkin Travel – we wish we could re-create them for the other countries on our list! A huge thank you from Helen and John!
Written January 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ian R
Ulladulla, Australia29 contributions
Mar 2020
We travelled with Tonkin Travel in 2015 and had such a wonderful time that we decided to use them again this year. Phuong was so helpful with developing an exciting itinerary for our trip in 2020 (and in 2015!) and we were very much looking forward to travelling to Vietnam again. Unfortunately, I became unwell and we were not able to travel. As we cancelled very close to our departure date I was concerned about getting any refund. I shouldn't have been! Tonkin Travel worked hard to get us almost a full refund - there were some cancellation fees we had to pay but they were minimal. I can only say how wonderful Tonkin Travel is and we will definitely be using them again when next we travel to Vietnam.
Written March 31, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

D-Berries
seattle, wa2 contributions
Dec 2019
Our group had an amazing, once of a lifetime, custom arranged trip to Vietnam, and it’s all thanks to Mrs. Hang Pham of Tonkin Travel for making it happen. Mrs. Pham patiently worked with me and my large group to get us the exact details (hotels, transportation logistics, event tours, last minute requests) of our custom tour perfect. Mrs. Pham did an excellent job in keeping us organized and staying on top of all my questions/concerns. Her attention to details and care, especially in arranging the nice gifts for my sister-in-law who is recovering from cancer, made her family’s trip even more enjoyable and was a very nice endearing touch. We would also like to extend our thanks to all the wonderful tour guides that met us at each of the different cities. Their communications skills and professionalism were outstanding. Their knowledge of the city and details of historical events made our sometimes long bus ride very enjoyable. Thanks also to all the drivers and their assistants who helped load our luggage’s, drove us around through the crazy VN traffic and for getting us back safely each time.

If we ever decide to come back, we will definitely use Tonkin Travel! We highly recommend Mrs. Hang Pham and Tonkin’s services to everyone!
Written January 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

alice B
2 contributions
Mar 2023
I approached Hanh at Tonkin Travel about 2 weeks before I planned to travel, and incredibly, within that short time he was able to accommodate all my many requests. My husband and I travelled for three weeks across Vietnam and Cambodia and everything ran like clockwork. Countless transfers and travel arrangements always went according to plan. A great itinerary and the guides always tried to make sure we saw things at the least busy time, and if we got tired and didn't feel like doing something, the guides let us change things around with no bother. In Halong Bay, we joined a larger group to go on a cruise, which was lovely to chat to others. I think previous reviews mentioned this as some kind of failing of the company, but really who wants to go on a cruise completely alone? Also, Halong Bay is such a huge tourist attraction with all kinds of licenses required for each boat, so you just wouldn't get to cruise on it at all if you didn't go with a group. We went on the Dragon Pearl which was just lovely, and we still had only a few couples with us and a very quiet bay. It goes on the west bay, which is quieter than the other bay. We were covering a lot of ground in our itinerary, so initially (Hanoi, Halong Bay, Moon Garden) there was A LOT of driving between sights. I highly recommend booking at down week in the middle of your trip, or a couple of extra days in one place (Moon Garden?) so you don't feel like you're constantly on the run. We enjoyed a week in Hoi An, both in the Old town and on a beach resort just a few miles away. All hotels were very central and clean, with really amazing food! A couple of the tours included stops at things like a brick making factory or lantern making, which weren't very interesting to us, but the guides would be happy to change if you didn't like. All the guides were very friendly and eager to help. a few were either not great english speakers, or didn't have a great deal of knowledge, so we supplemented a few tours with reading and research of our own. But most were incredibly knowledgeable and could give us perspectives on every day life and politics and customs, which was very interesting. One night we were returning from a trip when the company gave us free tickets to the Saigon Opera House, which was a lovely surprise! All in All, when I think of all the endless arrangements that had to be made, to make this trip possible, I feel it was incredibly good value for money, so I would highly recommend!
Written March 29, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TR L
El Mundo9 contributions
Dec 2023 • Couples
Tonkin Travel is WONDERFUL for seamless customized travel through Indochina! This is the second customized trip that Tonkin Travel has arranged for us. Some years ago, we traveled from Hanoi to HCM City by train and car, with several stops, and all arrangements were flawless. Our recent and more complicated November-December 2023 journey was arranged by the highly competent, responsive, and truly very nice travel consultant Ms Nga Duong at Tonkin Travel. We supplied our general itinerary, and Nga worked patiently and very well to advise on details and suggested some excellent improvements. My wife and I traveled to Sapa, Dien Bien Phu, and through Laos by road and boat to Luang Prabang. We had an excellent guide and driver in Vietnam to the Laos border gate, where a similarly fine team was waiting to collect us. The vehicles were in excellent condition, the drivers careful and steady, and our guides very well-informed and always solicitous. We saw and learned so many things about the local cultures that we would have missed on our own! Train tickets from Luang Prabang to Vientiane were arranged by Tonkin, and a Vientiane city guide awaited us on arrival. Tonkin also arranged our flight back to Hanoi, and all airport transfers. If you are seeking full-service but still personalized and flexible service, I unreservedly recommend Tonkin Travel.
Written January 17, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Erica M
3 contributions
Dec 2019
We asked Ms Nga Duong to organise a 14 day tour of Vietnam from Hanoi to Ho Chi Minh during December 2019. All communication was done via email and the itinerary as suggested by Nga was excellent. The itinerary included private transfer with driver and guides, overnight stay in Halong Bay on a boat, bicycle tours, cooking class and two internal flights. Everything went off without a hitch with tour guides all turning up on time. We throughly enjoyed our stay in Vietnam and I would have no hesitation in recommending Nga or her team at Tonkin Travel.
Written January 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nagendra P
Mumbai, India17 contributions
Oct 2022 • Family
Our joyful visit to Vietnam & Cambodia was possible due to fantastic and impeccable arrangements made by Tonkin. I interacted with Quan from Tonkin. He was extremely helpful in helping plan the itinerary, add good experiences e.g. Chapa Express train to SAPA and optimize sight seeing so that we could get good time to enjoy shopping and sight seeing as well. All the guides were enthusiastic , airport pickups and sightseeing on time. The hotels at all locations were very good. We were a group of 9 and unfortunately 2 of the group had to join 2 days later due to health issues. All cancelations, refunds and itinerary modifications were done super fast. Would strongly recommend Tonkin travels to every one.
Written November 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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