I read about Lily's on a blog and decided to come here to book my excursions to Sapa and Halong Bay given the strong recommendation. So glad I did. Tim was incredibly helpful and patient as I tried to decide what cruise to take. He...More
Lily's Travel Agency
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We were in Hanoi for 4 days and decided to stay at Ninh Binh and do local tours there. We booked a rental car through Ms Lily’s travel agency for 3 days. The car was nice; the price was fair. The comfort of using our...More
Have to compliment ms Thuy who is patient with our requests and very proactive in recommending an itinerary that made our Hanoi trip remarkably enjoyable. Took 4 months to plan ahead and Ms Thuy was very responsive and went the extra mile to Ensure each...More
Booked all my tours with Lily’s. Staff were really friendly and responsive! Before my trip to Hanoi, they thoroughly explained the tours I wanted. Salute to Thuy and the staff! Excellent service!
It started well but there are misunderstandings which caused our pick up to be delayed. Services can be improved. Friendly staff.
I booked with Lily’s on a friend’s recommendation and will definitely be recommending to others. The staff were very knowledgeable and went out of their way to ensure I had the best packages for my budget and timings. Both tours were fantastic and reasonably priced.
We booked a street food tour and day tour to Ninh Binh with Duong from Lily's. Duong was very helpful and gave plenty of advice regarding which tours were more suited to us. The street food tour with Lam was amazing, Lam explained everything about...More
Engaged with Lily's travel agency months before traveling to Hanoi from Singapore. Trong helped me with plenty of information on trips to Sapa, Mai Chau/Pu Luong and the cruises available for Halong Bay. Trong was very patient with me despite me asking him a lot...More
We are happy with their services rendered. Local city guide from Mr Nhat was good. The driver to Halong bay can be better improved because he was quiet all through the 3 hr journey. Another setback during our return trip from Halong bay happens to...More
We did a little shopping around for a 2D/1N Halong Bay cruise and found Lily's to be knowledgeable and efficient presenting us with a variety of cruise options. We booked a Lapinta Cruises boat to the less congested waters near Cat Ba Island/Lan Ha Bay...More