We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Lily's Travel Agency
Booking unavailable on TripAdvisor

Want other options you can book now?
All photos (218)
Full view
Certificate of Excellence
Traveler Overview
  • Excellent90%
  • Very good7%
  • Average1%
  • Poor1%
  • Terrible1%
Travelers talk about
“halong bay”(198 reviews)
“honest advice”(12 reviews)
“open bus ticket”(13 reviews)
We offer quality and honest advices, reasonable prices and many options to visit Vietnam. Whether you are a backpacker looking for an affordable experience, or honeymooners looking to splurge on a vacation, Lily's Travel Agency has it all!
Suggested duration: 1-2 hours
18 Ngo Huyen street, Hoan Kiem District, Hanoi 100000, Vietnam
+84 98 683 51 03
Improve This Listing
Recommended experiences in and around Hanoi
from $42.00
More Info
from $128.00
More Info
from $63.00
More Info
from $33.00
More Info
Reviews (713)
Filter reviews
603 results
Traveler rating
Traveler type
Time of year
More languages
Show reviews that mention
All reviews halong bay honest advice open bus ticket book trips sapa tour sa pa overnight bus great agency ninh binh sleeper bus excellent service day trip home stay ha long bay tour airport transfer local life went smoothly
Updating list...
1 - 10 of 603 reviews
Reviewed 2 days ago via mobile

Thanks for everything thanks for help thanks for your time and your assistance It’s very good hotel and very good food and very good friendly people and very good place..

Date of experience: January 2019
2  Thank 715wisama
Reviewed 3 days ago

Booked Halong Bay trip with these guys everything went smoothly paid a deposit from home so went to the office to pay the balance & was the best experience, very fast, efficient, they listened to us and genuinely cared they didn't just want your money....More

Date of experience: December 2018
2  Thank Diane W
Reviewed 4 days ago via mobile

Booked both a tour of Sapa and Ha Long Bay (Ba Tư Long Bay), plus the hostel next door, and finally a bus to Hue through this agency. Both tours were 2 days/1 night (wish I'd done 3 days/2 nights for the Sapa homestay), were...More

Date of experience: January 2019
1  Thank Conor C
Reviewed 6 days ago via mobile

I had occasion to cooperate with both agencies several times Very professional In Hanoi number 1 Bravo

Date of experience: January 2019
1  Thank Pance M
Reviewed 1 week ago via mobile

I have wonderful trip to Halong bay thank to Lily’s Travel Agency, especially Ms Thuy. Ms Thuy very friendly and helpful. Thank for your patient with my requests,ms Thuy.

Date of experience: December 2018
2  Thank Candy1888
Reviewed 1 week ago via mobile

We did an awesome 3 day Sapa tour with Lily’s in January. The tour was well organised. We did it with Mao but our guide was Jane. Jane was a great guide, honest and considerate. The homestay was fabulous and the food at the homestay...More

Date of experience: January 2019
Thank laratheexplorer
Reviewed 1 week ago via mobile

After a little bit of travel agency searching on tripadvisor, we decided to go with lily’s for the good reviews they have. We couldn’t do better thing, they helped us to visit Halong bay, Sapa(you must organize Sapa with this agency, best experience ever), Ninh...More

Date of experience: January 2019
2  Thank davidpS2847YC
Reviewed 2 weeks ago via mobile

When planning a trip to northern Vietnam, we found Lily's agency through recommendations on several blogs and also here on TripAdvisor. Before arriving we booked both a 3d2n Halong Bay cruise and a 3d2n Sapa trek with Mama Mao through the agency. This agency deserves...More

Date of experience: January 2019
1  Thank Sean M
Reviewed 2 weeks ago via mobile

We booked our Halong Bay trip with Lily’s travel agency. They replied emails and messages very quickly, also they are very professional. We went to their office in Hanoi and they recommended a few places we should visit in the city. Thank you for making...More

Date of experience: January 2019
2  Thank huang_paul
Reviewed 3 weeks ago

I read about Lily's on a blog and decided to come here to book my excursions to Sapa and Halong Bay given the strong recommendation. So glad I did. Tim was incredibly helpful and patient as I tried to decide what cruise to take. He...More

Date of experience: December 2018
2  Thank erincS1553JG
View more reviews
Nearby HotelsSee all 682 nearby hotels
Maison d'Orient
439 reviews
.01 miles away
Hanoi Lucky Grand Hotel
2 reviews
.01 miles away
Hanoi Holiday Silver Hotel
120 reviews
.01 miles away
Viet Fun 3 Hotel
14 reviews
.02 miles away
Nearby RestaurantsSee all 3,144 nearby restaurants
Dream Beans Coffee
306 reviews
.04 miles away
Duong's Restaurant & Cooking Class
1,673 reviews
.01 miles away
Pizza 4P's Ly Quoc Su
1,744 reviews
.02 miles away
Banh Cuon Ba Hanh
420 reviews
.03 miles away
Nearby AttractionsSee all 2,091 nearby attractions
Lumina Travel - Vietnam Holiday Booking
17 reviews
.01 miles away
Phung Motorbike Rental & Sale
140 reviews
.01 miles away
Salon Van Nguyen
88 reviews
.01 miles away
Questions & Answers
Ask a question
September 17, 2018|
Response from Jeanne D | Reviewed this property |
Hi we booked on line with Lilly’s travel. Had private van for 4 Adults. Pick up and drop off at hotel.. loooong day but a good day I think it was around $90 aussie... we kayak, beach walk. Was not busy area which was... More