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Friends Travel Vietnam - Day Tours

Hanoi, Vietnam
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About Friends Travel Vietnam - Day Tours
Let us inspire you whilst on holiday in Vietnam...Friends Travel is a well-established licensed tour operator based in Hanoi, runs under the brand name Friends Travel Vietnam and Hanoi Walkie Talkie Tour. Offering the best daily and private guided tours throughout Vietnam, creating an unforgettable experience just for you. Our multi-cultural team ensures a truly unforgettable experience... Travelling with Friends Travel Vietnam is the very best way to get up close and to get the greatest and unique experience about Vietnam in a way you’d never manage on your own. With our expertise over the years, we’ve brought together people from all over the globe to create lifelong connections. Our multi-cultural team ensures the perfect mix between expert local knowledge and Western communication and service skills, so you can rest assured that customer satisfaction is always our first priority.
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frida27pierre16 wrote a review Mar 2020
Tervuren, Belgium26 contributions42 helpful votes
We order a one day trip to Lan Ha bay. A beautiful bus pick us up at the time who was mention on our travel order. Driver didn't drive a formule 1 racecar but drive safely. The female guide explain a lot about Vietnam in really good english during the 2 hours drive to Halong bay. The boat was clean beautiful and safe. Visit Lan Ha bay by a small boat. The food was very good . The boat stops 15 minuten during the way back to swim in open sea. Bus back to hotel in Hanoi. This trip was amazing and I can recommanded to everybody and I guess you will receive the same service if you book a more days trip by this travel agent. We also book a limousine bus with more people to Ninh Binh and the same like a over clean and safely drive. They arrange also my visa on arrival and not a problem to receive the visa at the airport. would like to thanks mrs Trang,ms Linh,ms Thu,mr giang for the excellent service in the shop and by email. People speakers also fluently english. We recommanded this travel agent to everybody who like to visit Vietnam.Rene Wouters
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Date of experience: February 2020
2 Helpful votes
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Anna B wrote a review Mar 2020
4 contributions3 helpful votes
An amazing trip, got chance to meet families in Sapa and feel as part of them, the route taken is more challenging but worth every step. Views are breathtaking. The organization part was done very nice. Plus Sydney do take care for the customer which makes the trip very enjoyable Highly recommended 👍
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Date of experience: March 2020
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Shachar C wrote a review Mar 2020
Zichron Yaakov, Israel95 contributions6 helpful votes
We were picked up at our hotel by a local guide who took us to several villages, showed us the sights, and provided us with an excellent home cooked lunch. We encountered very few tourists along the way and enjoyed the beautiful scenery.
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Date of experience: March 2020
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Yvy D wrote a review Feb 2020
4 contributions8 helpful votes
We had a wondeful experience with a tour organized by Friends Travel Vietnam. We booked a 3 day 2 nights tour to Lan Ha bay, with one night on the cruise and one night in Viet Hai Village on Cat Ba island. There were tons of activities included; kayaking, hiking, kayaking with luminescent plankton and little boat trips. Everything was organized to perfection, including al the transfers and pick-ups. Sidney and his wife run the business from Hanoi. We went back to thank Sydney at the end of our stay in Vietnam. We highly recommend booking with them! They offer a wide range of tours, trips and transportation options.
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Date of experience: February 2020
2 Helpful votes
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Response from FRIENDSTRAVELVN, Owner at Friends Travel Vietnam - Day Tours
Responded Feb 27, 2020
Hi YvyD1, Thanks for the words of praise and positive feedback about our Real Lan Ha Bay Experience. We are happy to hear that you really enjoyed it and we hope to welcome you again in the future. Spread the word and we hope to meet again. Greetings, Sidney & Thao and Friends Travel Vietnam Team
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Sterre wrote a review Feb 2020
Nijmegen, The Netherlands3 contributions2 helpful votes
We booked a 1 day hike at Friends Travel Vietnam after reading good reviews about avoiding the touristic routes. The tour promotes itself by being ‘not-touristic’ but it turned out to be the exact same tour as our hotel offered, only almost twice the price. We expected a bit more exclusiveness for the higher price, but this was definitely not the case so we were a bit disappointed about waisting our money. We didn’t like being hunted by the Sapa sales woman, which was just what we tended to avoid by booking a ‘non-touristic route’. Wouldn’t recommend this agency. The tour guide was fine.
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Date of experience: February 2020
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Response from FRIENDSTRAVELVN, Eigenaar at Friends Travel Vietnam - Day Tours
Responded Feb 12, 2020
Hi sterregalesloot, First at all thanks for your feedback we really appreciate that! We are very sorry to hear that you are not satisfied about our 1 day tour option for our "Real Sapa Experience" you booked with us! As this tour is the brainchild of Friends Travel Vietnam, where we running this amazing trip since 2013 where we have excellent feedback from our travellers and it's one of our highlight trips. My first reaction was I'm surprised! This as we always run our secret track on unbeaten path where nobody is going, what we always do. I talked with our guide Ms Su to ask for more information and I understood that you guys have discussed to alter our "Real Sapa Experience" to doing a trekking on an easier road, this as our trekking is quite challenging. Our guide has also shared with you that if you alter your trip this will be a bit touristy and not a part of our "Real Sapa Experience". As we have a quite easy policy to adjust the trip on a request of our travelers if they discover last minute that our trekking in the mountains area is a bit challenging, we do that on your request. As you booked directly with us online on our website your one day adventure in Sapa with us, where we have the tour details clearly mentioned, what to prepare and what to expect on this experience. I just guess it's not our responsibility when we alter your trekking to an easier option on your request. We just trying to serve you! I'm very sorry we didn't meet you expectation and I do hope with explaining this on the end it makes all sense, that altering your trip will effect the experience we have setup standard for what you have booked! Thanks again for your feedback! Greetings, Sidney & Thao and Friends Travel Vietnam Team
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