Tanmy Design

Tanmy Design, Hanoi: Hours, Address, Tanmy Design Reviews: 4.5/5

Tanmy Design
4.5
Speciality & Gift Shops
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9:00 AM - 7:00 PM
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 7:00 PM
Sunday
9:00 AM - 7:00 PM
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About
Tan My Design (TMD) is the most exciting shopping experience in Hanoi, situated at 61 Hang Gai, and occupying over 1000sqm of stunning retail space with an art corner. TMD sits behind a wonderful old facade, and combines the feel of old Hanoi with modern and contemporary architecture and design. TMD features some of Vietnam's finest designers-Fashion, Accessories and Homewares as well as TMD own brand. It combines the traditional Tan My values of quality, service and value, with a new and exciting design focus, from the unique design of the shop, spread over 3 floors of spacious and bright shopping, to the modern and relaxing cafe inside.
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

4.5
113 reviews
Excellent
71
Very good
26
Average
10
Poor
2
Terrible
4

The Lady D Travels
London, UK220 contributions
If you are looking for beautiful, unique, high-quality designs from Vietnam, go to Tan My Designs and have a real shopping spree! It was so good and the service so great I went twice to pick up more gifts. This is a very well curated collection from vietnamese designs and traditional goods. We went to several laces on Hang Gai Street and this had the most things and the best collection: Jewellry, scarves, fashion, home goods. All at reasonable prices for VERY high quality. Then stop downstairs for a coffee or tea. Amazing! Enjoy!
Written September 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Lily, thank you very much for your kind words. We hope that you and your colleagues like the hand embroidery bags and our premium fragrance products. Tanmy Design team are always glad to provide to our clients the best service and products. We really appreciate the love you have for our products and services. TMD features some of Vietnam's finest Designers-Fashion, Accessories, Jewelry and Home wares as well as TMD own brand. It combines the traditional Tan My values of quality, service and value, with a new and exciting design focus, from the unique design of the shop, spread over 3 floors of spacious and bright shopping, to the modern and relaxing cafe inside. We hope to welcome you again soon when you come back to Hanoi.
Written September 27, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

wjen9237
Hong Kong, China12 contributions
Family
This was our favorite shop in Hanoi! We went there twice while in the city, and bought a beautiful Metiseko maxi dress and some silk/linen outfits and dresses. We found the service there to be really kind, patient, and helpful. In particular, Do Thanh Huong and Nguyen Thuy Linh helped us in our visits, and were really nice, helping to find the right sizes and answering all of our questions.
Written June 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Wjen9237, Thank you very much for your feedback about the good experience towards our products premium quality in Tanmy Design. It was a pleasure to welcome you to our shop and meet you in person. Tanmy Design team are always glad to provide to our clients the best service and products. I am very glad you are happy with the maxi dresses and some silk/linen outfits in our shop. Your feedback just made our day! TMD features some of Vietnam's finest Designers-Fashion, Accessories, Jewelry and Home wares as well as TMD own brand. It combines the traditional Tan My values of quality, service and value, with a new and exciting design focus, from the unique design of the shop, spread over 3 floors of spacious and bright shopping, to the modern and relaxing cafe inside. We hope to welcome you again soon! Best Regards, Nguyen Thuy Linh, General Director Tanmy Design
Written July 10, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mana A
Denver, CO211 contributions
While silk shops on Hang Gai Street are plentiful, no others have the quality of Tanmy. They have been open since 1969 and the shop is run by 3 generations of amazing women. They are kind, helpful and very eager to get you exactly what you need. Above all, their goods are truly luxurious and I feel much higher quality than what other stores offer. Treat yourself to a gorgeous embroidered duvet cover, a silk scarf or tie or beautiful one of a kind jewelry. You can’t go wrong with this shop.
Written September 30, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Mana A, Thank you very much for your feedback about the good experience towards the lacquer and hand embroidery products premium quality in Tanmy Design. Tanmy Design team are always glad to provide to our clients the best service and products. TMD features some of Vietnam's finest Designers-Fashion, Accessories, Jewelry and Home wares as well as TMD own brand. It combines the traditional Tan My values of quality, service and value, with a new and exciting design focus, from the unique design of the shop, spread over 3 floors of spacious and bright shopping, to the modern and relaxing cafe inside. We hope to welcome you again soon!
Written October 2, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

linhlinh1810
Hanoi, Vietnam1 contribution
Solo
I'm really disapointed with Tan My's staff. They have bad attitude with customers who don't look like rich or who are not Westerner. I have been there three times. The first time, I came with my aunt and her French husband, they treated us so good, especially my French uncle. Next time, I came there with my aunt only (we're both Vietnamese), staff stared at us like alien and no one cared about us because we didn't dress like rich one. Then, after they heard my aunt speak French, then they changed their attitude, also served us very very good like queens. They also smiled at us and suggested us to buy a lot of thing when we paid for our bill. How good they were! And the 3rd time, also my last time, it was yesterday, I came there with my grandma to buy scarf, they looked at us like "this place is not suitable for you, please get out", no one gave us a friendly smile. Sowe left without buying anything because of the staff's attitude and one of those staff there just run so fast and told us to take our motorbike out of the parking place. How fast she is!!! Hope she isn't an athlete.
I really like Tanmy Design but seriously, I won't go back their anymore and I won't take anyone to go there to buy silk.
Written October 26, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Slavetomydog
Toronto, Canada15 contributions
Couples
Was there late May, 2016. The shop itself is gorgeous and some of the items there are beautiful but hardly worth the price. Saw a simple silk dress I liked, tried it on, major gap under armpits, but employee told me it fit me like a glove. Price? $275usd!

When our standard of living (I'm Canadian) is 10-15 times higher than their's but the prices at the shop is the same and, often, much higher than your own country you know you're being overcharged. In my opinion, when visiting any country, one must understand the power of its dollar. Even compare to the West, the vast majority of the items at Tan My are still considered pricey.

In the end I didn't buy anything from the "silk street", instead I bought some silk cloths from a huge warehouse-like shop on my way to Ha Long Bay for fair prices and came home and had my tailor make me some gorgeous dresses and skirts. For example, one of the silk cloth cost me $20usd, my tailor charged me $125cad; therefore, for roughly $150cad I had a well made dress that fit me like a glove.

The other thing that bothered me at the shop was the cold staff! As I told my husband after existing the premise, "now I know how Julia Roberts' character in Pretty Women felt when the high-end store clerks looked down on her". We were followed everywhere by a
pushy clerk who made us feel like a criminal. There is a big difference between attentive and intrusive, and their's bordered on siamese-twinish.
Written August 11, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Nicolas D
Gatineau, Canada65 contributions
I bought a cook book yesterday in this nice store. I told the staff that I didn't want the one on display as it was damaged and asked if they had a new one. Minutes later, I was told they found a new one, which I was handed in a sealed plastic packaging. Back home, I opened the package and realized that they sold me the book on display. You can see the picture. I live in Hanoi and was planning on bringing my many visitors to this store... Now, instead, I'll go tell this story to my colleagues and friends!
Written June 12, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

She64
Kuala Lumpur, Malaysia14 contributions
Friends
I came to this shop because I wanted to buy silk handkerchiefs. I got to know about this place when I googled where to buy embroidery silk handkerchiefs and from the good reviews and photos brought me here. I should have read the negative reviews because that would have saved me some unpleasant experience with the staffs there. The way they treated me, my friend and son was rude, racist and the worst customer service I ever encountered. The management of this shop should send their staffs for customer service training. As a sales person one should welcome a customer regardless the nationality or if they buy an expensive merchandise or not. After I came out from this snobbish store only I discovered there were few more stores on Hang Gai street that sell embroidery handkerchiefs and I bought more. Definitely not going to recommend this store to my friends and family.
Written November 28, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Climber - Ms. Shelina, I want to say thank you to let us acknowledge about this incident. I am very sorry for the feeling that we have left for you and there is nothing that we can excuse for our customer service that left you with this experience. We take full responsibility and we have worked with our General Director and the staff who was in charge of taking care of you got proper fined. Thank you very much for contacting us through email and we are glad that you understand and give us a chance to welcome you again next year when you come back to Hanoi in 2019. Please inform us prior to your trip to Hanoi next year again, our General Director will welcome you personally. Thank you again for giving us second chance to serve you better. Best regards, Public Relations Manager Tanmy Design - 61 Hang Gai
Written December 11, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

SuddenSunlight
Wales, United Kingdom40 contributions
Solo
Went in with money to spend but not dressed especially elegantly - fascinating to see how I was ignored in favour of people who looked more well-heeled. The goods are very lovely and it's well worth a visit, but the staff could usefully learn that money doesn't necessarily only get spent by people who look expensive.
Written March 5, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Sue S
Burlington, VT24 contributions
Solo
Wow. Hard to believe a shop that I’ve visited so many times, and whose aesthetic I’ve appreciated so much, has such a big FAIL if u try to purchase online. Long, long list of problems but short version is: don’t:

There is no-one at the other end of their help line chat. They promise an email with shipping charges before you progress to payment. Hours later, am still waiting. You supply your contact info multiple times — at least a half dozen times, for each bit of info. Your cart keep emptying.

I was working under the assumption a shop that paid so much attention to detail in its merchandise would have smoothed out at least a few of the roadblocks to purchasing.

Silly me.
Written December 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear SueS968, Firstly, I would like to apologize for all of the inconvenience that we have caused to you. Secondly, as soon as we received the feedback, we have worked out with the technician to have our website chat fixed and for now, it is working well. We will work on the timing of answering the emails to our clients as soon as possible, since we checked with the time that you have sent us the requests on our website in the evening, therefore we sent you the reply in the next morning in business hour. I hope that you may give us a second chance to work on our service and provide you a better one. We apologize again for the inconvenience.
Written January 1, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Frederick
28 contributions
Solo
The first time I came here I bought a beautiful Quang Huy Mode jacket for myself a year ago. The staff didn’t seem very helpful, but I brushed it off then. I came back looking for some more clothes from QH Mode since Tân My Design posted that they were having some items of his on sale. The girl who helped me this time was much better on service - attentive and willing to help. But she didn’t really seem to get that I was looking for the sale (I had shown her the post) until I had toured the whole second floor and it somehow clicked then that the third floor was what I wanted. I bought two additional garments from them to the tune of over $250. What irks me is while this young woman’s service was very nice, her fellow sales associates gave off an attitude that screamed uninviting and like they couldn’t wait to get me out of the store. It’s a shame, because while I really like the designers they have in store I don’t like them enough to accept that kind of behavior. I don’t come here to spend money to be treated like trash. I don’t recommend coming here unless you are dying to get your hands on something you can’t get in other places or if you like being rushed.
Written May 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Frederick, I want to say thank you to let us know about this incident. I am very sorry for the feeling that we have left for you and there is nothing that we can excuse for our customer service that left you with this experience. We take full responsibility and we have worked with our Sales Team Leaders for the review of our customer service. Thank you very much for contacting us through email. I wish you all the best. Best regards, General Director Tanmy Design - 61 Hang Gai
Written July 10, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Frequently Asked Questions about Tanmy Design

Tanmy Design is open:
  • Sun - Sat 9:00 AM - 7:00 PM