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Luxury Travel

514 reviews
About Luxury Travel
Our mission statement is to provide "wow" services to the most sophisticated travelers with luxury, privately guided and fully bespoke touring holidays, which promise authentic, unique and exclusive, once-in-a-life time experiences coupled with personalized customer service.
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Hours Today: 8:30 AM - 5:30 PM
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Hanoi, Vietnam
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Luxury Travel
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Reviews (514)
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All reviews mekong delta hao chu air conditioned cars english accent airport pick ups vietnam cambodia planning phase halong bay hcmc airport spent nights english speaking tour recommend mr lunches and dinners local agent every request knowledgeable guides day trip
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1 - 10 of 163 reviews
Reviewed 1 week ago via mobile

It was a 8 day 7 night trip at Hanoi, Ha Long Bay, Hoi An and Ho Chi Minh City. We travelled in 7 in the family including in laws (age 80+) and teen kids. Luxury Travel helped to arrange wheelchairs at airports for the...More

Date of experience: December 2018
2  Thank SSmm9999
LuxuryTravelVN, Guest Relations Manager at Luxury Travel, responded to this reviewResponded yesterday

Dear Mrs. Sheau Yan Khong, Blessing morning to you from Hanoi, Vietnam. Firstly I want to take a moment to thank you for your kind remarks, and recommendations in the review. Your praise for our services and its people is most gratifying. It is unusual...More

Reviewed 1 week ago via mobile

We had a great time on the trip and overall things were well organised and of a good standard with many great experiences. Go on the Vespa tour in Ho Chi Minh and breakfast on the Mekong in can tho. Thank you to Vihn and...More

Date of experience: February 2019
2  Thank TanSea
LuxuryTravelVN, Guest Relations Manager at Luxury Travel, responded to this reviewResponded yesterday

Dear Ms. Tanya Seale, Blessing morning to you from Hanoi, Vietnam. Firstly I want to take a moment to thank you for your kind remarks in the review. Your praise for our services and its people is most gratifying. It is unusual for someone to...More

Reviewed 1 week ago

Duong organized an amazing luxury trip for my husband and I in January/February 2019. We had private guides and drivers throughout our trip to Vietnam, Cambodia, Laos and Thailand. During our holiday, we also had 7 scheduled air flights (the most efficient way to see...More

Date of experience: January 2019
1  Thank CanadianRockiesWorld
LuxuryTravelVN, Guest Relations Manager at Luxury Travel, responded to this reviewResponded 1 week ago

Dear Mr. Dale Stanway, Blessing morning to you from Hanoi, Vietnam. Firstly I want to take a moment to thank you for your kind remarks in the review. Your praise for our services and its people is most gratifying. It is unusual for someone to...More

Reviewed 1 week ago

Luxury Travel--(Long Vu-- our agent) followed our guidelines in planning this trip to Vietnam, Laos, and Cambodia. Everything went smoothly and when there were two problems they were resolved immediately. We always had an emergency number contact. The cars and drivers were great and anticipated...More

Date of experience: January 2019
3  Thank Lynn K
LuxuryTravelVN, Guest Relations Manager at Luxury Travel, responded to this reviewResponded 1 week ago

Dear Mrs. Marilyn Kotula, Blessing morning to you from Hanoi, Vietnam. Firstly I want to take a moment to thank you for your kind remarks in the review. Your praise for our services and its people is most gratifying. It is unusual for someone to...More

Reviewed 3 weeks ago via mobile

Queenie organised our transfers and tours whilst in Vietnam and Cambodia and provided an excellent service. The guides were real personalities and we enjoyed being with them and they customised the tours for what we wanted to do and gave us invaluable advice. The drivers...More

Date of experience: January 2019
3  Thank Shazzavitali
LuxuryTravelVN, Guest Relations Manager at Luxury Travel, responded to this reviewResponded 1 week ago

Dear Mrs. Anne, Blessing morning to you from Hanoi, Vietnam. Firstly I want to take a moment to thank you for your kind remarks in the review. Your praise for our services and its people is most gratifying. It is unusual for someone to take...More

Reviewed 3 weeks ago via mobile

We did a trip in Vietnam + Angkor during the 2018/2019 Christmas period. Ngoc - by Luxury travels - created a customized trip for my family, she listened to our requests carefully and made very good proposals. She supported us during the whole period of...More

Date of experience: January 2019
2  Thank Laura L
LuxuryTravelVN, Guest Relations Manager at Luxury Travel, responded to this reviewResponded 3 weeks ago

Dear Laura, Blessing morning to you from Hanoi, Vietnam. Firstly I want to take a moment to thank you for your kind remarks in the review. Your praise for our services and its people is most gratifying. It is unusual for someone to take the...More

Reviewed 4 weeks ago

I worked with Luxury Travel Hanoi (Ms. Duong) in arranging our trip to Vietnam and Cambodia over Christmas/New Years 2018. They were very responsive to my many emails, and provided great recommendations on the itineraries. The trip went pretty much without any problem. Guides were...More

Date of experience: January 2019
1  Thank Alex R
LuxuryTravelVN, Guest Relations Manager at Luxury Travel, responded to this reviewResponded 4 weeks ago

Dear Mr. Alex Rush, Blessing morning to you from Hanoi, Vietnam. Firstly I want to take a moment to thank you for your kind remarks in the review. Your praise for our services and its people is most gratifying. It is unusual for someone to...More

Reviewed 4 weeks ago

I found Luxury Travel on the web and checked references through Trip Advisor. Excellent service throughout, very responsive on every request and very kind throughout. Quality was important for us, since we asked for five start throughout and we got it. Excellence comes out when...More

Date of experience: December 2018
1  Thank massimogC160VB
LuxuryTravelVN, Guest Relations Manager at Luxury Travel, responded to this reviewResponded 4 weeks ago

Dear Mr. Massimo, Blessing morning to you from Hanoi, Vietnam. Firstly I want to take a moment to thank you for your kind remarks in the review. Your praise for our services and its people is most gratifying. It is unusual for someone to take...More

Reviewed 4 weeks ago via mobile

Me and my wife visited Vietnam & Cambodia in mid January when it is “winter” season there. We have travelled a lot for the last 10 years mainly in Europe and North America. This year decided to explore Indochina. It was our first trip to...More

Date of experience: January 2019
1  Thank pavelyanev
LuxuryTravelVN, Guest Relations Manager at Luxury Travel, responded to this reviewResponded 4 weeks ago

Dear Mr. Antoaneta Hristova, Blessing morning to you from Hanoi, Vietnam. Firstly I want to take a moment to thank you for your kind remarks in this review. Your praise for our services and its people is most gratifying. We also regret for the inconvenience...More

Reviewed 4 weeks ago via mobile

We travelled from north to south in Vietnam with this agency and we had a positive experience. Our agent, a young Vietnamese girl followed us from when we organised the itinerary to the end of the trip. She was always available (also out of the...More

Date of experience: January 2019
Thank Traveler678589
LuxuryTravelVN, Guest Relations Manager at Luxury Travel, responded to this reviewResponded 4 weeks ago

Good morning Lorenna, It is rare for someone to take the time to express their satisfaction with a product or service. It's the people like you who make our special effort worth it. We look forward to continuing to offer and further improve the excellence...More

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Questions & Answers
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Angela F
June 1, 2017|
AnswerShow all 4 answers
Response from Angela F |
Thank you for the responses I have now booked and looking forward to the holiday
0
Votes
lionbikash
October 25, 2016|
AnswerShow all 2 answers
Response from Preload |
Suggest you contact the company direct to arrange excursions and private transfers from Hanoi to Halong Bay, transfer takes c4 hours with a short stop. 3 days may be a push as you are travelling for 1 and then need a cruise... More
-1
Votes
Ben H
September 17, 2015|
Answer
Response from nigelhoppy | Reviewed this property |
Hi Ben Not sure if you have had a reply, but may be best to email Luxury travel direct!? - try mailing them direct. Pm me if you need the email address as TA wont let me post it here! they are an excellent tour company... More
-2
Votes