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Luxury Travel

601 reviews
Hanoi, Vietnam
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About Luxury Travel
Luxury Travel is the first high-end luxury tour operator in Vietnam and the leading DMC in Southeast Asia. The company aims to provide "wow" services to the most sophisticated travelers with luxury, privately guided and fully bespoke tour packages, which promise authentic, unique and exclusive once-in-a-life time experiences coupled with personalized services.
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Reviews (601)
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1 - 10 of 171 reviews
Reviewed May 13, 2019

We spent several months working with Long Vu (Louis) to tailor the exact trip we wanted for Vietnam. Through multiple emails and iterations we were able to craft the perfect trip. Everything about it was first rate, from the planning interaction to the guides and...More

Date of experience: April 2019
1  Thank Michael K
LuxuryTravelVN, Guest Relations Manager at Luxury Travel, responded to this reviewResponded May 14, 2019

Dear Mr. Michael, I wanted to take a moment to thank you for your kind remarks in the message I have just received from you. Your praise of our service and its people is most gratifying. It is unusual for someone to take the time...More

Reviewed April 29, 2019 via mobile

Our trip was organized by Hai. We first chatted about four months before our trip. She planned a 12 day tour through Cambodia and Vietnam including seven flights, a Halong Boat tour and several in between transfers. All three guides that we had in different...More

Date of experience: April 2019
3  Thank Sansikoenigstein
LuxuryTravelVN, Guest Relations Manager at Luxury Travel, responded to this reviewResponded May 2, 2019

Dear Alexandra, On behalf of Luxury Travel, I thank you so much for your review on our Page in Trip Advisor, so that more and more travelers can know about our beautiful Vietnam. Cảm ơn you so much. I hope the great memories on this...More

Reviewed April 25, 2019

From the booking process (thank you Mrs. Duong) to each city we visited everything was perfect. Our tour guides were fantastic including Mrs. Yen, Thach and Don. Their English was terrific and each extremely knowledgeable of the area. We had private cars that were always...More

Date of experience: April 2019
2  Thank Trip821302
LuxuryTravelVN, Guest Relations Manager at Luxury Travel, responded to this reviewResponded May 3, 2019

Dear Ms. Scanlan Diane, On behalf of Luxury Travel, wishing you all healthy, happiness and success Thanks for taking the time to share such a detailed and excellent review of your experience with us in Vietnam. It’s always wonderful when people have a great time,...More

Reviewed April 22, 2019 via mobile

We are a family with two children (teenagers) and we booked a customised trip to Vietnam for 12 days with Luxury Travel. We made the contact with Luxury Travel via Evaneos tour operator, who provides communication app for iPhone, so that the dialog with the...More

Date of experience: April 2019
1  Thank kkp45162
LuxuryTravelVN, Guest Relations Manager at Luxury Travel, responded to this reviewResponded May 3, 2019

Dear Kalin Petrov, Thank you for taking the time to share this nice review about Luxury Travel Vietnam here on TripAdvisor. We are delighted to hear that you found your experience enriching and rewarding. Please trust that I will pass your kind words on to...More

Reviewed April 1, 2019 via mobile

What a trip! We got Lucretia Travel to help us with planing the itinerary for our 16-day Vietnam trip. I’m so glad we did. Their attention to detail, open minded, and care was outstanding. From the meticulous cars and knowledgable guides to the perfect hotel...More

Date of experience: April 2019
1  Thank saritl2019
LuxuryTravelVN, Guest Relations Manager at Luxury Travel, responded to this reviewResponded April 7, 2019

Dear Sarit & Guy, On behalf of LuxuryTravel & i want to say "Thank you so much" for your nice comments about our services running to Vietnam within 17 days. As you now see that the advantage of a custom & private tour is enjoying...More

Reviewed March 17, 2019

My wife and I let Luxury Travel plan and execute our 16 day trip to Vietnam (Hanoi, Halong Bay, Hue, Hoi An, Saigon) and Cambodia (Siem Reap). Mr. Vu Long (Louis) was our Sales Executive, and he did a fabulous job. He planned out a...More

Date of experience: March 2019
2  Thank Ken_Murray1960
LuxuryTravelVN, Guest Relations Manager at Luxury Travel, responded to this reviewResponded March 19, 2019

Dear Mrs. & Mr. Murray, I wanted to take a moment to thank you for your kind remarks in the message I have just received from you. Your praise of our service and its people is most gratifying. It is unusual for someone to take...More

Reviewed March 15, 2019 via mobile

Travelled from 17th February to 6th March 2019. Booked with Luxury Travels and the sales executive was Ms Hao Chu. Very professional and answered our emails expeditiously. Very clean air condition vehicles always providing cold water. Very knowledgeable and caring tour guides who were always...More

Date of experience: February 2019
2  Thank Bobdaya
LuxuryTravelVN, Guest Relations Manager at Luxury Travel, responded to this reviewResponded March 18, 2019

Dear Mr. Bob Daya, We would like to thank you so much for spending your valuable time to write to us detail comments about your experience during your tour with us and we are so happy to know that our service met your expectation. Your...More

Reviewed March 12, 2019

We were on a three week trip through Vietnam & Cambodia in February/March. We have decided to give it a try and to make our plans with Luxury travels. The trip was organized according to our input and we can say that everything worked very...More

Date of experience: February 2019
2  Thank Trollmaster82
LuxuryTravelVN, Guest Relations Manager at Luxury Travel, responded to this reviewResponded March 15, 2019

Dear Mr. Bernhard, On behalf of Luxury Travel, I thank you so much for your review on our Page in Trip Advisor, so that more and more travelers can know about our beautiful Vietnam. Cảm ơn you so much. I hope the great memories on...More

Reviewed February 15, 2019 via mobile

It was a 8 day 7 night trip at Hanoi, Ha Long Bay, Hoi An and Ho Chi Minh City. We travelled in 7 in the family including in laws (age 80+) and teen kids. Luxury Travel helped to arrange wheelchairs at airports for the...More

Date of experience: December 2018
1  Thank SSmm9999
LuxuryTravelVN, Guest Relations Manager at Luxury Travel, responded to this reviewResponded February 21, 2019

Dear Mrs. Sheau Yan Khong, Blessing morning to you from Hanoi, Vietnam. Firstly I want to take a moment to thank you for your kind remarks, and recommendations in the review. Your praise for our services and its people is most gratifying. It is unusual...More

Reviewed February 15, 2019 via mobile

We had a great time on the trip and overall things were well organised and of a good standard with many great experiences. Go on the Vespa tour in Ho Chi Minh and breakfast on the Mekong in can tho. Thank you to Vihn and...More

Date of experience: February 2019
1  Thank TanSea
LuxuryTravelVN, Guest Relations Manager at Luxury Travel, responded to this reviewResponded February 21, 2019

Dear Ms. Tanya Seale, Blessing morning to you from Hanoi, Vietnam. Firstly I want to take a moment to thank you for your kind remarks in the review. Your praise for our services and its people is most gratifying. It is unusual for someone to...More

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Questions & Answers
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Angela F
June 1, 2017|
AnswerShow all 4 answers
Response from ellanvanninuk | Reviewed this property |
All accommodation was great. Hotels in good locations not too central but near enough. Staff were very attentive and we would use same hotels again. Tours were superb with the most wonderful guides. Good English spoken and... More
-1
Votes
lionbikash
October 25, 2016|
AnswerShow all 2 answers
Response from Preload |
Suggest you contact the company direct to arrange excursions and private transfers from Hanoi to Halong Bay, transfer takes c4 hours with a short stop. 3 days may be a push as you are travelling for 1 and then need a cruise... More
-1
Votes
Ben H
September 17, 2015|
Answer
Response from nigelhoppy | Reviewed this property |
Hi Ben Not sure if you have had a reply, but may be best to email Luxury travel direct!? - try mailing them direct. Pm me if you need the email address as TA wont let me post it here! they are an excellent tour company... More
-2
Votes