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Viet Vision Travel - Day Tours

#140 of 1,561 Tours in Hanoi
Hanoi, Vietnam
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About Viet Vision Travel - Day Tours
Viet Vision Travel Shore Excursion Asia Go Myanmar Tours are branches of Viet Vision Travel & Trading JSC, which was established and fully licenced in 2006. At Viet Vision Travel, we always focus on delivery a true value to our clients. We know that our customers expect the very best and enjoy every moment of the trip . And we seriously challenge ourselves with the goal to deliver an experience beyond the expectations of our clients, each and every time when they travel to Asia.
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Viet Vision Travel - Day Tours
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KimmyKim wrote a review Jul 2020
Auckland Central, New Zealand2 contributions2 helpful votes
Tracey and Jeanny are really helpful in all my questions. I've booked a 2 week customised trip with them but unfortunately Covid happened. They worked tirelessly to suit our budget (in providing us with a quote) and they provided us with excellent customer service throughout the whole process. They kept us informed. I will definitely use them again in the future once it's safe to travel. Will keep in touch with them! Thanks to this wonderful team. Amazing team!
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Date of experience: April 2020
1 Helpful vote
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Jacqui L wrote a review Mar 2020
3 contributions4 helpful votes
We booked our 3 week tour of Vietnam and Cambodia with Viet Vision after reading the great reviews. Tania our contact with Viet Vision asked if we had specific ideas and requirements for our trip and came up with great ideas and a choice of hotels at different prices. Responses were prompt. We arrived on flight VN0054 from Heathrow on the 2nd March and did two days guided tours in Hanoi, a trip to Sapa on the over night train and night on a river boat in Ha Long Bay. The organisation was seamless from booking our flights over from the Uk to the choice of accommodation and the guides all spoke good English. Our Hanoi guide Choung , was great fun and very knowledgeable. The evening street food tour gave us the confidence to go to places we wouldn’t have tried otherwise. The guide in Sapa took us to her village, we did Batik here which was great fun but tested my husband’s artist skills to the limit! The boat trip at Halong was well organised and again the local guide on the boat was excellent, food lovely too. Unfortunately at this point our trip took a turn for the worse as on our return to Hanoi (ready to catch a plane the next day to Hui) we were told a woman on our flight from Heathrow 5 days earlier had Covid 19 and we were to be quarantined. WE were lucky in that we did our 9 days quarantine in the hotel Tania had booked for us the Hanoi Authentic Hotel. We remained in our room ordering room service and Tania liaised with the hotel management and the local health authorities on our behalf. We have been kept informed and up to date with the testing process and results (both negative, phew). The staff and especially Tania have been amazing and sent encouraging messages on WhatsApp every day. We even got presents from Viet Vision of a beautiful skill scarf and a cashmere one for my husband. The CEO even made us spring rolls and delivered them with a bottle of wine. I cant imagine many travel companies doing that. We are cutting short our trip and Tania and the team have sorted out the cancellation and rebooking of our flights home. We will return to finish our sightseeing in Vietnam and Cambodia and will definitely use Viet Vision.
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Date of experience: March 2020
4 Helpful votes
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Response from Teddy C, General Manager at Viet Vision Travel - Day Tours
Responded Mar 24, 2020
Dear 175jacquil On behalf of Tania, I sincerely thank you so much for your prompt review. Each precious feedback like yours is a really big motivation for us to move forward and be better day by day. Besides Tania, your feedback left all of Vision-ers the most meaningful inspiration to deal with such the tough period. Tania was so happy when she read your feedback. She cherished it and even she post it on her social media to make it a beautiful memory. Cannot describe our feeling by words. It's something very special. And, thank you so much for really enjoying the spring rolls and a bottle of wine. It made me so happy. I heard that you said I should open a restaurant, right.. Haha, maybe. If I open a restaurant, you will be my special guest for sure. All in all, from the bottom of our heart, thank you so much for the time we spent together in Vietnam. Take care of yourselves so well and stay healthy, We wish you all the best and sincerely look for a day see you again. Best regards, Thu Ha Nguyen Thi Ms
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NahanniRafter wrote a review Mar 2020
Oak Harbor, Washington483 contributions174 helpful votes
Viet Vision had clearly done a lot of work to provide day tours for our cruise groups in Hitachinaka, Miyako, Hakodate, and Kushiro. Sadly, we did not get to go on any of the four. The cruise line canceled the cruise because of coronavirus. You may ask, how could I write such a favorable review for tours we did not actually go on. The answer is easy: services were provided for planning. When the cruise was canceled, Viet Vision had an emergency meeting because of the extraordinary circumstances. They changed their cancellation policy big time for this event, they provided updates on their progress, they promised refunds before March 31, and they delivered refunds by 1st week of March for us. I cannot speak too highly of Ms Tracey Nguyen. All her responses to questions were prompt and thorough, with the perfect blend of professionalism and personality. Will we book with Viet Vision another time based on this experience? Certainly!
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Date of experience: March 2020
3 Helpful votes
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Response from Teddy C, General Manager at Viet Vision Travel - Day Tours
Responded Mar 24, 2020
Dear Ms. Nahann Rafter On behalf of Tracey, I sincerely thank you so much for your prompt review. Each precious feedback like yours is a really big motivation for us to move forward and be better day by day. We are really sorry that you could not enjoy your holiday as you expect due to the unforeseen circumstance of Covid-19 virus. No worries when we have an opportunity to go with together for your excursions in the future, we always do our best for you and your group. This time, please take care of yourselves so well. We wish you and your family all the best! Stay healthy Ms. Nahann Rafter. Thank you so much for laying your trust on us. Best regards, Thu Ha Nguyen Thi Ms
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charliewatson7 wrote a review Mar 2020
Stanton In Peak139 contributions160 helpful votes
This is an outstanding travel company in every respect, from suggestions, response, organisation, to value for money. It organised a 4 week trip through Vietnam, Cambodia, and Laos, listening to what we wanted, and our budget, and then coming up with an itinerary which we could then revise and hone. Everything worked well, there were no mishaps, and their attention to detail was second to none. As an experiencced traveller I can genuinely say this outfit is the best I have used and experienced. Particular mention goes to Rebecca Tam, our sales agent, who was outstanding at her job.
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Date of experience: February 2020
2 Helpful votes
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Response from Teddy C, General Manager at Viet Vision Travel - Day Tours
Responded Mar 24, 2020
Dear charliewatson7 On behalf of Rebecca, I sincerely thank you so much for your prompt review. Each precious feedback like yours is a really big motivation for us to move forward and be better day by day. Rebecca was immensely when she read your feed back. Indeed, she is one of our Sales Leader. She work for her dear clients with all of her thoroughness. All what she do is to bring clients great value and very good services for their trips and never being hesitant to help them out. Thank you so much for laying your trust on us. Best regards, Thu Ha Nguyen Thi Ms
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Andy wrote a review Mar 2020
1 contribution2 helpful votes
Tracey at Viet Vision was very helpful and flexible as this trip was planned. The holiday was complex - 4 couples and two children joining and leaving a three week tour of Cambodia and Vietnam at different dates due to work and school commitments. The organisation of the trip was excellent and the service seamless. The hotels selected were of very good quality. The guides , drivers and vehicles provided were all of high quality and carefully chosen to suit the size of the group which varied over 3 weeks from 2 - 10. The group included at various times grandparents, couples and a family of four with a 4 year old and a teenager. All the proposed excursions were appropriate and exciting and/or interesting. The included boat trip in Ha Long bay was of very high quality more luxurious even than the very good hotels provided on the rest of the trip. This high quality, logistically complicated,and personalised trip was provided at a cost less than a standard group trip. Very highly recomended.
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Date of experience: February 2020
2 Helpful votes
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Response from Teddy C, General Manager at Viet Vision Travel - Day Tours
Responded Mar 24, 2020
Dear Andy-Grand-family On behalf of Tracey, I sincerely thank you so much for your prompt review. Each precious feedback like yours is a really big motivation for us to move forward and be better day by day. Tracey read your feedback in happiness. Now, she receive what she deserve for all of her hard work. That's your kind feedback and your satisfaction about your trip. Bringing great value and very good services with all of the best to dear clients is our working spirit. Hopefully in the future, when it comes to another trip in Asian, we will have an opportunity to go with together. Thank you so much for laying your trust on us. Best regards, Thu Ha Nguyen Thi Ms
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