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booked a tour with them pre covid and now i can not reach them. They canceled my tour to re-schedule it and now they still have my money
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Date of experience: September 2020
Helpful
We had booked pre covid and had to cancel it last March 2020 and trying to call or email them and e mail address is no longer in service. Tried to get our deposit and no response. Even called there business tel. # and not in service. They should be sued . Imelda Villeneuve
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Date of experience: May 2020
2 Helpful votes
Helpful
I booked a tour precovid and had to cancel due to covid. Very responsive at the start but now that I want to rebook, no response. I have email saying they would save my trip.....no response when trying to actually use the trip I paid for.
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Date of experience: April 2020
1 Helpful vote
Helpful
I paid a $5000 au deposit for a tour with this company in March 2020. They will not respond to my emails or what’s app phone calls. They have cancelled my tour and have not refunded my deposit. Has anyone else had the same issue? I booked with Vietnam Unique Tours because of the positive reviews. I am extremely dissatisfied with this company and advise everyone to not book through these ripoffs…
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Date of experience: March 2020
2 Helpful votes
Helpful
I really loved the trip. I went with my girlfriend in a private way, kind of honey moon. Rainy was our manager she made our trip simply amazing, she was on the phone 24/7, so if we need any kind of help, she can be there for us. Day by day we enjoy everything on the planning. All the service were incredible. For sure we are thinking to come back, and definitely it will be with Rainy and unique tours…
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Date of experience: January 2020
1 Helpful vote
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