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The Best Price in Vietnam - Legendary Hanoi City Day Tour

#752 of 1,570 Tours in Hanoi
Hanoi, Vietnam
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About The Best Price in Vietnam - Legendary Hanoi City Day Tour
Thebestpricevn provides best deals for Vietnam Tours , Halong Bay Cruises, Mekong River Cruises, Sapa Tours and Vietnam Hotels with the best price and true value
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The Best Price in Vietnam - Legendary Hanoi City Day Tour
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17Reviews2Q&A
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Ismail BALABAN wrote a review Aug 2019
1 contribution
Now, I do regret to say that best price travel services are not customer oriented any longer!.. I have contacted BEST PRICE TRAVEL SERVICES 2 years ago on the web;I have been paying for the services that they offered over the last 2 years from time to time..My impression from the way that this company offered services,was very positive from the beginning, but Unfortunately; They became too much commercialised which is a typical problem that many travel industry-companies have been facing in Vietnam;At first time; when the customer start to co-operate with them and try to get services from them; they offer good services but it becomes too much commercialised after a while;when you ask them why it is like that, they wont accept this they will refuse this but they will be trying every possible way to charge the customer more or to take the customerr’s money more;when you communicate with them and ask them why it is so; their reply will be ‘Every company has a different strength and power in the market’ but they are not aware of one thing;Customers are not asking nor requesting from them to get a service which is over their strength; customers just need a decent and more personalized services!!..After this company served me 5-6 times over the last 2 years; if you can not still improve your strength and trust of the customer to serve better; It means that; sorry your company is not a good one then!! Sorry,that you are really not doing well in this market..sorry that you don’t have a good strength then..some Vietname companies are so spoilt to treat/to see the customer as their money source at the first groud then they accept this it is very normal service approach,Their approach must change!! Sorry, Mr Mario; your services and your thinking way both are not the proper one!! and it needs to be improved too..You can see that others are doing better in the market than your company!!....Your company must also improve its strength too…Then, the company will start to earn money slowly once the strength becomes stronger and better one~~ If the customer is paying for a service and sending all the documents complete and in the legal way; then your company can also take/share the responsibility and offer the support for the customer to prepare/to sign all his documents necessary for the immigration department, by not imposing the customer to accept your enforcement o buy extra trip from your company!!!....You were just trying to sell a trip to me so that (on the condition that) once I buy a trip from your company then your company can increase its strangeth to offer more services to me..Sorry,This is Indecent approach which will never assist your company to increase its strength in the future!!!....You couldn't make it but the other did better then you now!!!
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Date of experience: May 2019
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lorna p wrote a review Jan 2019
Royal Tunbridge Wells, United Kingdom5 contributions2 helpful votes
The street eats adventure is a must for anyone visiting this city. It is designed by Tracey Lister a celebrity chef and writer. We were taken around the old quarter by our chef/ guide , SON, to several fabulous restaurants and eateries to experience Vietnam food at it best. From Vietnamese coffee with whipped egg yolk to rice pancakes to hot bowls of delicious noodle soup. We also went through the wet markets and got to understand more about the culinary delights of this country. We visited chau long market to learn about the diversity of ingredients and how they trade them there too. Great experience ,not to be missed.
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Date of experience: January 2019
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Sandy K wrote a review Dec 2017
San Diego, California1 contribution
My husband spent a long time planning our trip. Our agent was Hang Moon from Best Price Vietnam and she was absolutely amazing. She worked with him diligently changing our itinery and working out the very best one that suited us.The entire success of our trip was because she helped us make it exactly as we wanted it to be. We had a fabulous time. We flew to Saigon first because that flight was cheaper than going to Hanoi as most people do. Im very pleased we did it this way. In saigon we had a wonderful guide and her name was MY She is a young girl but she was fabulous. She gave us a half day tour the first day then we drove to the Mekong Delta and spent 2 days there. We then went to Hoi An which we loved. While there we went to Danong and saw the marble factory and climbed up Marble Mountain. I do recommend including this. We included Hui and Dong hoi in our trip and was very pleased with our choice of places. We went to the Paradise Caves and they were very impressive and beautiful. We ended up in Hanoi which we loved. We took a tour to a little village called Mai Chau where we slept over. Our guide was Tom and he was absolutely amazing. He gave us many different foods to taste which we enjoyed. One of these was sticky rice stuffed into a bamboo stick and cooked over a fire. He was very interesting and educated us on the facts of life in Hanoi and Vietnam. On our last day he brought us back to Hanoi a bit earlier than expected and took us on an exciting Street Food Tour. We went down little alleys to get to crowded small places where they served food that we absolutely loved. These were places that the people of this city eat at and tourists dont get to even know about. We loved it. Through all our travels our agent Hang Moon was in contact with us. Whenever there was the slightest hitch we emailed or called her and she came through for us every single time. She even came to our hotel when we arrived in Hanoi to check that we were happy with all our arrangements. We were very happy and impressed with the personal service she gave us throughout our trip.i would highly recommend her. she was efficient helpful and more than happy to do whatever it took for us to be satisfied. We would definitely use her again.
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Date of experience: November 2017
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pmkeating1 wrote a review Aug 2017
Jerilderie, Australia4 contributions3 helpful votes
This tour was excellent. We started our trip in Ho Chi Ming city, then traveled to Hoi An, Hue, Hanoi, Sapa, back to Hanoi, Halong Bay, Hanoi and then flew to Siem Reap Cambodia. It was the most amazing trip. All the tour guides we had over the 19 days were incredible, all full of knowledge and extremely helpful. The drivers were also very reliable and always on time. The local people were amazing, so very happy and the food was delicious. We were very happy with Best Price Travel, they were extremely helpful and catered to our needs. Our travel consultant Hang Moon did an amazing job, thank you very much. I would recommend Best Price Travel to anyone and will definitely do it again one day.
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Date of experience: July 2017
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Doesvh wrote a review Mar 2017
6 contributions
Worth doing! Definitely recommend it :) Especially if you have a few hours, then explore further afterwards on your own - it will save time if you've been to the top and popular places, learnt about the culture the city etc then you get to cover more ground
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Date of experience: March 2017
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