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Vietnam OpenTour - Day Tours

#171 of 796 Tours in Hanoi
Certificate of Excellence
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Address: 9 HangHuong Str, HangMa ward., Hoan Kiem Dist., Hanoi 10000, Vietnam
Phone Number:
+84 4 3926 2328
Website
Book In Advance
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$33.00*
and up
Halong Bay Full-Day Trip
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and up
Hanoi City Full-Day Tour

TripAdvisor Reviewer Highlights

Read all 95 reviews
Visitor rating
  • 55
    Excellent
  • 24
    Very good
  • 3
    Average
  • 6
    Poor
  • 2
    Terrible
3day/2 nights Ha Long Bay-cruise

Me and my wife did a 3-day/2-nights tour at Halong Bay. We were spending 1 night at the boat and anoter night at a Bungalow at Nam Cat Island. For the cruise around Halong Bay... read more

5 of 5 bubblesReviewed 2 weeks ago
scatha23
,
Ronneby, Sweden
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95 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Ronneby, Sweden
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago

Me and my wife did a 3-day/2-nights tour at Halong Bay. We were spending 1 night at the boat and anoter night at a Bungalow at Nam Cat Island. For the cruise around Halong Bay, everything was great except the weater. The food and the accomondation were great value and we also had the opportunity to kayak through the beatiful... More 

Helpful?
Thank scatha23
HaoNguyen1983, Guest Relations Manager at Vietnam OpenTour - Day Tours, responded to this review

Dear scatha23, Thanks you so much for sharing an excellent review of Halong bay 3 days 2nights tour with us. It is great pleasure to learn that you have enjoyed every moment with us. We are also happy to know you had great service from the crew of Vietnam Open Tour. Please be assure your compliment words about our accomadation,... More 

2 reviews
5 of 5 bubbles Reviewed December 23, 2016 via mobile

Greatly enjoyed our stay here guided by our dedicated and knowledgeable tour guide Mr Lucky. Keep it up.

Helpful?
Thank TongMF
HaoNguyen1983, Giám đốc quan hệ khách hàng at Vietnam OpenTour - Day Tours, responded to this review

Dear TongMF Thank you so much for sharing your experience with us, We are so thrilled to know that our service did meet your expectation. Your compliment words about our enjoyed stay and dedicated and knowledgeable tour guide will be shared to Mr. Lucky and our team. All of us at Vietnam Open Tour look forward to welcome you in... More 

Level Contributor
75 reviews
59 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed December 6, 2016

I would like to commend Ms Seven for her unwavering assistance in helping me with booking, accommodation, activities, transport throughout my stay in Danang-Hue-Hoi An this holiday. Without her help I would not be able to enjoy this trip so thoroughly. Ms Seven was very very helpful and helped us booked train tickets from Danang to Hue before the start... More 

Helpful?
Thank Grace T
HaoNguyen1983, Giám đốc quan hệ khách hàng at Vietnam OpenTour - Day Tours, responded to this review

Dear Grace T, Thanks you so much for taking your precious time to share your experience with Vietnam Open Tour. We are so delighted to know that our hospitality did meet your expectation. Your kind words and our service were conveyed to the whole team with great appreciation. We will definitely share your compliments with Ms. Seven and the rest... More 

Canada
Level Contributor
107 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
2 of 5 bubbles Reviewed November 6, 2016

Took a one day Halong Bay tour recently with Vietnam open tour (booked through Central Backpackers Old Quarter). Staff on the cruise boat specifically stated drinks are included to multiple people in our tour group, and then proceeded to charge exorbitant amounts at the end. The whole tour group was upset about this. The guide didn't really help - I... More 

Helpful?
1 Thank PolarBear777
HaoNguyen1983, Giám đốc quan hệ khách hàng at Vietnam OpenTour - Day Tours, responded to this review

Dear Mr Polarbear, Firstly Vietnam open tour would like to express our sincere thanks for using halong 1 day trip with my company . Vietnam open tour was established in the year 2000. After 16 years operating , we have become the leading tour operators in Hanoi with great services and beautiful itinerary . Never before happening the misunderstanding like... More 

1 review
5 of 5 bubbles Reviewed September 23, 2016

We went to see Sapa, Vietnam for few days but unfortunately I sprained my ankle on the last day enroute to Bac Ha market. The tour guide in Sapa, his name is River Dinh assisted and connected me with the people who can help me with my luggage going to the overnight train and back to Hanoi. Got in contact... More 

Helpful?
Thank Janet D
HaoNguyen1983, Guest Relations Manager at Vietnam OpenTour - Day Tours, responded to this review

Dear Janet D Thank you so much for your review via Tripadvisor We are happy to know our service and our staff did match your expectation. We definitely will share your compliment to Mr River Dinh and Ms Seven about your unforgettable experience with us. Your recognition will makes a great encouragement for all of us to continue increasing the... More 

A TripAdvisor Member
5 of 5 bubbles Reviewed September 7, 2016 via mobile

We did both a full day tour of Hanoi and an overnight cruise on Halong Bay with Vietnam OpenTour. We were very pleased with the service on each of these tours and our guide Tony was fantastic. He had a lot of passion and knowledge and was very helpful. The overnight curse on the Silversea was amazing and the food... More 

Helpful?
Thank A TripAdvisor Member
HaoNguyen1983, Guest Relations Manager at Vietnam OpenTour - Day Tours, responded to this review

Dear Sir/Madam, Thank you for sharing your experience with us, We are truly proud and happy to learn that our team has delivered you an excellent trip. Your recognition about our helpful and awesome staff, wonderful food and all service is a great source of motivation for every one of us to keep doing our best to make a difference... More 

2 reviews
5 of 5 bubbles Reviewed September 5, 2016

We are four friends that we booked our trip with Vietnamopentour (Ho Chi Ming – Mui Ne – Hanoi – Halong Bay – Sapa – Hanoi) We have nothing negative that say about this agency (They are serious, responsible, punctual, organized…) Seven was our contact in all trip, she was always worried that our trip well Fully recommended

Helpful?
Thank Maria Victoria F
HaoNguyen1983, Guest Relations Manager at Vietnam OpenTour - Day Tours, responded to this review

Dear Maria Victoria F, Thank you for taking some of your precious time to write a review for Vietnam OpenTour We are happy to read that you were pleased with your trip. We are also glad to acknowledge that our service did meet your expectation. Vietnam OpenTour hopes that we will have a chance to welcome you back in the... More 

Madrid, Spain
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed August 28, 2016 via mobile

First of all the bus is crap, old, small seats and very very uncomfortable. Every stop during our 4 hours trip to Halong Bay from Hanoi was at a shop. It's so annoying the way the treated tourist trying to make us shopping everywhere. Once in Halong, sorry, once in a Pearl Factory near Halong the guide in yellow shirt... More 

Helpful?
1 Thank Bluesbl
HaoNguyen1983, Manager at Vietnam OpenTour - Day Tours, responded to this review

Dear Mr Bluesbl, First of all , Vietnam OpenTour Company would like to express our sincere thanks to you for booking the Halong bay trip with our company. Vietnamopentour was established in the year 2000 with the slogan " you travel we care ". The satisfactions of customers are our success and we always attach high importance on keeping reputation... More 

Ho Chi Minh City, Vietnam
Level Contributor
1 review
5 of 5 bubbles Reviewed August 19, 2016

Our trip to Nha Trang is very great, you provided a very good services. I wish to travel Vietnam in the near future with Vietnam OpenTour again!

Helpful?
Thank hoafun
HaoNguyen1983, Guest Relations Manager at Vietnam OpenTour - Day Tours, responded to this review

Dear hoafun, Thanks you for sharing positive review of Nha Trang 4D3N tour We are glad to know that you have enjoyed your trip and our good service . Vietnam Open Tour looking forward to welcome you back soon. Yours sincerely, +84.902191292 More 

Wollongong, Australia
Level Contributor
65 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed July 23, 2016 via mobile

Thoroughly recommend this company, we had an amazing 2 1/2 weeks of travel from North to South. Lucy was out point of call, for all our bookings. Our trip whilst full,on was enjoyable and the chance to meet new people always welcoming, and being a Vietnamese agency, we would link up with people from multiple countries daily All our flights,... More 

Helpful?
Thank Sandrajw66
HaoNguyen1983, Guest Relations Manager at Vietnam OpenTour - Day Tours, responded to this review

Dear Sandrajw66, Thank you very much for choosing Vietnam Opentour. We very much appreciated you taking the time to share your impressions on your recent stay as well as on sharing specific and valuable tips on Tripadvisor. Your valuable information will certainly be helpful to all fellow travelers. We are exceptionally heartened to hear that our services reached your expectations.... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?