Orchids Spa

Orchids Spa, Hanoi: Tickets, Tours, Hours, Address, Orchids Spa Reviews: 4.5/5

Orchids Spa
4.5
9:00 AM - 10:00 PM
Monday
9:00 AM - 10:00 PM
Tuesday
9:00 AM - 10:00 PM
Wednesday
9:00 AM - 10:00 PM
Thursday
9:00 AM - 10:00 PM
Friday
9:00 AM - 10:00 PM
Saturday
9:00 AM - 10:00 PM
Sunday
9:00 AM - 10:00 PM
About
Nobody realized since when Orchids Spa has become a familiar destination for tourists and foreigners who work in Vietnam. Humbly located in the Old Quarter of Hanoi, Orchids Spa attracts passerby with its cozy and friendly appearance. Covered in the romantic design of white and light brown color tones, Orchids Spa is the place of elegance and intimacy, the ideal place for everyone to come to after hours of hard work and travelling.
Suggested duration
< 1 hour
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Tours and Tickets

The area
Address
Best nearby
Restaurants
2,926 within 3 miles
Attractions
203 within 6 miles
Popular mentions

4.5
405 reviews
Excellent
262
Very good
82
Average
25
Poor
14
Terrible
22

Cia
Amsterdam, The Netherlands29 contributions
Good & clean salon
Feb 2020 • Solo
I came for a manicure & pedicure and i am happy with the results. It is a clean salon and the mani & pedi was done nicely
Written February 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for your review. We are glad to know that you find your experience satisfactory. Your review means a lot to us, as we constantly strive to bring better service to our customers. We hope to see you again soon! 
Written March 3, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ashleigh W
Ho Chi Minh City, Vietnam6 contributions
Pedicure left me unable to walk
Feb 2020 • Solo
I went today for a pedicure and I left struggling to walk and in a lot of pain nearly 8 hours later. The lady was shoving her tools underneath my nail bed (I was bleeding after) and I don’t know what’s she’s done but I cannot walk on my toe at all and am in a lot of pain. On top of this they cleaned none of their tools and put them straight back in the draw. I won’t be back but instead looks like I’m off to the doctor
Written February 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your feedback alerting us to the problem you have been having with our services. We sincerely apologize for any inconvenience these issue may have caused you. To show our goodwill, we would like to offer you a 20% discount on your next order with us. We look forward to serving you again.
Written March 3, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Gyles Laney
2 contributions
Amazing Service!
Jan 2020 • Friends
Showed up in the middle of the day with 6 people and we were all taken care of instantly! The service was fabulous! We were offered tea and cookies and were out after a quick hour! Highly suggest for foreigners, almost everyone spoke English!
Written January 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for sending a feedback. Looking forward to having you as one of our valued customers for many years to come!
Written January 14, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Shoe Kennedy
6 contributions
Excellent service
Jan 2020 • Friends
Me and a friend walked in at 10pm for what we thought would be a 45min manicure but turned out to be a two hour task because we'd accidentally picked a design with a complicated floral free hand and lovely gem placements, however these ladies stuck with it. It was my first manicure, though my friend has had many, and I was very pleased with how clean and neat my nails turned out. While it took them until past closing, the nail technicians were dedicated to finishing the design we'd chosen. Great service and dedication.
Written January 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for your review. We are glad to know that you find your experience satisfactory. Your review means a lot to us, as we constantly strive to bring better service to our customers. We hope to see you again soon!
Written January 7, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Lhorielhie
Hong Kong, China22 contributions
Satisfying ! 👍🏻
Dec 2019 • Solo
I came across to this spa while looking for nail salon. The lady in the reception welcome me and assist me with my questions. After i decided to get a luxury package which absolutely worth it. It comes with pedicure and foot scrub and treatment, soak gel and massage.
I really enjoyed my experience there. The lady was careful and doing the pedicure to me and ask my opinion if I am liking the service that time. If i like the color for my gel or want more coating. And the massage was super relaxing.
This place deserve to be given a 5stars.
Clean, Good Value for Money, Friend and Professional Service.

If i come back in Hanoi again, I would definitely come at Orchid again.. 😍👍🏻
Thank you accommodating my ugly feet. 😂
Written December 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for your review. We are glad to know that you find your experience satisfactory. Your review means a lot to us, as we constantly strive to bring better service to our customers. We hope to see you again soon! 
Written December 21, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Mynameisjadem
139 contributions
Great spa
Dec 2019
Lovely spa - I had my nails done and my boyfriend had a full body massage. Really great service and the spa itself was really nice. Worth every penny!
Written December 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for sending a feedback. Looking forward to having you as one of our valued customers for many years to come
Written December 9, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Nicola
16 contributions
Great service and good quality
Dec 2019 • Solo
I had a full body massage and facial. As I'd just arrived from the airport I was very tired and it was super relaxing, so much so that I fell asleep.
I also did a mani-pedi which still looks great.
The therapists are really professional.
The receptionists were really sweet, paid for my taxi to and from the hotel and even advised me where to get vegetarian food.
A good experience!
Written December 5, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for choosing us. Looking forward to serving you again
Written December 6, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Corinna
Munich, Germany4 contributions
Perfect experience
Nov 2019 • Couples
I came here get manicure and pedicure done. I think those were one of the best I have ever got. So accurate and precise. I decided to come back the next day to get a facial and my eyelashes done. It was just a perfect experience. Could not find a bad thing about it.
Written November 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you very much for choosing us. Looking forward to having you as one of our valued customers for many years to come
Written November 28, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Maria G
2 contributions
Very slow and not good for french manicure
Nov 2019 • Solo
I came here on 26th Nov (2019) for a quick (or so I thought) take off and redo OPI shellac. It was suppost to take 20mins, 30max. The menu says 15mins for this service and I opted for no manicure as I didnt have time. I have shellac all the time back in London and always at vietnamese salon as the ladies are so good. My nails did not need filing or cutting and are already long and shaped well so easy to french manicure. It took 1 hour in total and the french polish was not good.

Firstly the products used are not OPI, the polish is a cheap version and gives a lumpy finish. The white tips are uneven with messy lines that slant unevenly and smudged on to the skin. The base colour was bright pink that she used first, I asked for a paler nude like I had on before, she found a slightly lighter one bit it's still too pink and looks really odd, cant tell in the picure. My husband said my nails look sore as they are tinged so pink!! When the the lady was finally finished they tried to charge me for a full manicure 280k instead of 250k for the take off shellac (30k) and redo (220k). I did not pay this as I pointed out I had only had a change of polish, no manicure cutting cuticle, hand massage ect.

I came here because of all the good reviews I read, I think that they do a good job with block colour nails I just wish I had gone else where to get my french manicure done and paid less - this nail salon is priced at the higher end in Hanoi.

I have now had these taken off and redone so a waste of time and money yesterday!
Written November 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your feedback alerting us to the problem you have been having with our services. We sincerely apologize for any inconvenience these issue may have caused you. To show our goodwill, we would like to offer you a 20% discount on your next order with us. We look forward to serving you again.
Written November 28, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

ScooterRides
Los Angeles, CA93 contributions
Masseuse made up for the delay
Oct 2019
At first I was planning to walk out as my appointment was delayed over 20 minutes and my feet was now sitting in cold water. But I’m glad I waited as the masseuse made up with a excellent massage. Definitely worth the wait. Next time I ask for extra warm water if waiting.
Written November 24, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
If there is anything else we can do for you, please do inform us. We also appreciate your feedback, it's what keeps us improving. Thank you for choosing us!
Written November 25, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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