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Red Crane Travel Hanoi

No 27 B, lane 1150/1, Lang Road, Hanoi 100000, Vietnam
+84 4 3750 2823
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Review Highlights
We had a private guided tour from the south of Vietnam to the North

Red Carne's organisation and planning was excellent. The guides were knowledgeable, friendly and... read more

Reviewed October 16, 2017
Zaid M
,
Sydney, Australia
Family Holiday South to Northern Vietnam

We are a family of 4, with two children aged 9 and 6. This was our first 'touring' holiday- with... read more

Reviewed October 16, 2017
Lorrie M
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Red Crane Travel, a fully licenced tour operator, organises private, custom tours to explore Vietnam (Sapa, Hanoi, Halong Bay, Hue, Hoi An, Nha Trang, Ho Chi Minh City, Mekong Delta), Cambodia and Laos. We will help you gain insights into cultures and traditions and embrace local ways of life. Our dedicated team takes care of every little detail to make sure you enjoy a relaxing day trip; make positive changes to visited communities; and your experiences will be memorable for a lifetime!
  • Excellent95%
  • Very good5%
  • Average0%
  • Poor0%
  • Terrible0%
Travelers talk about
“dinner cruise” (2 reviews)
“saigon river” (2 reviews)
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Hours Today: 8:30 AM - 5:00 PM
LOCATION
No 27 B, lane 1150/1, Lang Road, Hanoi 100000, Vietnam
CONTACT
Website
+84 4 3750 2823

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1 - 10 of 20 reviews

Reviewed October 16, 2017

Red Carne's organisation and planning was excellent. The guides were knowledgeable, friendly and interesting people as well. I would highly recommend this as a way of seeing the country. We have young children (6 and 9) and having a private tour gave us great flexibility,...More

Thank Zaid M
Matthew-Duong, Manager at Red Crane Travel Hanoi, responded to this reviewResponded October 22, 2017

Dear Zaid, We are writing to express our gratitude to you personally and all of your family members for traveling with Red Crane Travel! Thank you so much for your trust in our business. I know that there are many travel agencies out there who...More

Reviewed October 16, 2017

We are a family of 4, with two children aged 9 and 6. This was our first 'touring' holiday- with hopes the kids were old enough to do a bit more adventure and walking. Red Crane was excellent. I had some apprehension utilising an overseas...More

Thank Lorrie M
Matthew-Duong, Manager at Red Crane Travel Hanoi, responded to this reviewResponded October 22, 2017

Dear Lorrie, Thank you so much for your kind words! We tried our best to make your private Vietnam tour a memorable experience, for both parents and small children. Our team was very happy that you had a great time in my country! I myself...More

Reviewed October 16, 2017 via mobile

We recently returned from our second trip to Vietnam in just over 2 years. This time we came more to kick back at a resort than sight see but we brought along my cousin and her family. For our 4 days in Saigon we again...More

Thank Atstell
Matthew-Duong, Manager at Red Crane Travel Hanoi, responded to this reviewResponded October 22, 2017

Dear Tanya, It was our great pleasure to welcome your family, and your friend family, to Vietnam again this year! We would like to thank you all very much for the opportunity to organise the tour for you! We really appreciated the opportunity to work...More

Reviewed September 11, 2017

We recently spent 3 weeks in Vietnam. We booked with Red Crane Travel in Hanoi online from Australia.. The whole trip was fantastic. Everything was organised so well and the price was very competitive. It was a very personal tour, only 4 of us. The...More

1  Thank lynjean2017
Matthew-Duong, Owner at Red Crane Travel Hanoi, responded to this reviewResponded September 13, 2017

Dear Jean, How are you doing? We are very happy to read this review, it indicated that you had a wonderful time with our team Red Crane Travel for this Private Family Tour of Vietnam! We would like to thank you so much for giving...More

Reviewed August 28, 2017

No words are enough to tell how wonderful this company is. We were recommended to this company by a friend. All I can say the trip was fantastic! This company is the best travel agent I have ever travelled with. All was organized over the...More

1  Thank Colleen O
Matthew-Duong, Manager at Red Crane Travel Hanoi, responded to this reviewResponded August 29, 2017

Dear Colleen, It was great to hear that you are back home safe and sound! Thank you so much for booking the custom Best Family Holiday in Vietnam tour with Red Crane Travel, one of our best selling tours. We were so happy to have...More

Reviewed May 26, 2017

We booked with Red Crane Travel tourist programme in three places in Vietnam (Hanoi, Hoi An and Ho Chi Minh) and in Siem Reap (Cambodia). We did all the transport arrangements and hotels bookings ourselves, but that was our choice, Red Crane also offers this...More

1  Thank VladaFrankfurt
Matthew-Duong, Manager at Red Crane Travel Hanoi, responded to this reviewResponded July 18, 2017

Dear Vlada, Thank you so much for your valuable review of our service. As I discussed with you over emails and Skype conversations, we'd love to stress again that it was our great pleasure to receive your family here in Vietnam, and to help you...More

Reviewed March 29, 2017 via mobile

My 2 friend and I independently travelled through Vietnam and Cambodia for 3 weeks in February/Mar 17. We ranged in age from 43 to 70. I did not have the time to arrange all I wanted to see through the mekong independently so i contacted...More

1  Thank CassyClark
Matthew-Duong, Manager at Red Crane Travel Hanoi, responded to this reviewResponded March 30, 2017

Dear Cassy, Thank you so much for traveling with Red Crane Travel, a small private tour operator in Vietnam. We were so pleased to have three of you on board. Our guide Mr. Hung informed that he loved the tour with pleasant people like you....More

Reviewed November 23, 2016

We decided to take our kids to Vietnam as it is a beautiful and child-friendly country in Asia. This was our first trip to Asia so we did a thorough check on google to find out the most competent agencies which can accommodate holidays with...More

1  Thank TracyTLT3000
Reviewed April 26, 2016

We have just arrived home from a tour organised by Matthew from Red Crane. We have 4 children 1, 3,5 and 7. It was full on with the 4 kids but Matthews attention to detail itinerary was amazing. I was a little nervous booking internationally...More

1  Thank katie m
Reviewed January 13, 2016

We have just come home from a 16 day tour in Vietnam organised by Red Crane Travel. We were travelling with our two young boys (6 and 9) for the first time, which made us a bit nervous, but Matthew at Red Crane talked us...More

1  Thank ecoleman2016
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