Asia Eyes Travel
Asia Eyes Travel
5
City ToursCultural ToursHistorical & Heritage ToursPrivate ToursNature & Wildlife Tours
8:30 AM - 5:30 PM
Monday
8:30 AM - 5:30 PM
Tuesday
8:30 AM - 5:30 PM
Wednesday
8:30 AM - 5:30 PM
Thursday
8:30 AM - 5:30 PM
Friday
8:30 AM - 5:30 PM
Saturday
8:30 AM - 3:00 PM
About
Asia Eyes Travel Joint Stock Company, established in October 2009, is the travel agent specializing in organizing tours to Vietnam, Thailand, Laos, Cambodia, Myanmar, Philipines, Indonesia, and India. Our mission is providing the high-class service with the most professional consultants, and always asserting our brand name of perfect and high-quality service in international tourism markets. Using our service, you are guaranteed for your perfect holiday of a lifetime in Vietnam and Asia.
Hanoi, Vietnam

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Tours and Tickets by Asia Eyes Travel
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(2 reviews)
(2 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

5.0
172 reviews
Excellent
165
Very good
6
Average
0
Poor
0
Terrible
1

Yin yin
1 contribution
Mar 2023 • Family
Our family would like to thank Mr Thuc, from Asia Eyes Travel for making our family holiday in Hanoi & Sapa such a delightful one. Mr Thuc is very thoughtful & helpful. He kept a look out for us. He is very reliable and experienced to work with us on our plans and requests. He gave nice recommendations to us. We would strongly recommend his service to fellow travellers.
Written March 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mrs.YinYin_Ngiam, On behalf of Asia Eyes Travel, I am Thuc Nguyen, I am very grateful for your review. I am happy to hear that you had a good time to travel with us to Vietnam It will be our pleasure to look after you again on your holiday as well as your friends. Once again, I would like to say thanks and see you again soon. Regards Thuc Nguyen
Written March 29, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jose K
Sao Paulo, SP1 contribution
Jun 2014 • Couples
We had a fantastic experience; from the transport from Hanoi to Halong, the cruise, the meals, the Junk and the service from the crew were outstanding!!!
Written June 8, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mr/Ms. Jose K On behalf of our company, I sincerely appreciate you taking the time to write a good feedback of your trip on Halong Bay. We are happy to to hear that you satisfy with the boat, transport transfers, and staff. Such positive feedbacks make us have more motivation and inspiration to work much harder and bring the most beautiful image of Halong bay to you and upcoming visitors. Once again, Asia Eyes Travel thanks again for your reviews and wish you all the best :) Best regards, Asia Eyes Travel
Written August 23, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kathy S
Melbourne, Australia41 contributions
Sep 2019
What an amazing experience we had with Paloma Cruises. There staff were amazing, especially 'Morning'. He was the most hospitable, generous and attentive staff member on the cruise. The food was incredible and plentiful. The cocktails were delicious. The accommodation was clean, comfortable and restful. The activities were tons of fun and the sightseeing was mind-blowing! Two nights on board are a definite must. We were treated like royalty and would definitely recommend this cruise company to everyone.
Written November 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear 778kathys, Warmest greetings from Paloma Cruise team. Thank you so much for this value feedback on Trip Advisor and for sharing it with fellow travelers. On Paloma Cruise, we are remaining fully committed to deliver the highest level of experiential service to our guest and I genuinely feel contented that we have been able to make your trip become a memorable one. All our team members are always concentrating on their work to be ready to serve or take care our guests at any moment or situation. Thanks again for this wonderful feedback and looking forward to welcoming you on Paloma Cruise in the near future. Best regards, Paloma Cruise team
Written December 9, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

M Hariprasad
Hyderabad, India11 contributions
Oct 2019
Hi,

We had planned for a tour to Vietnam and booked flight tickets well in advance. We had around 2 months to do bookings and Halong Bay cruise was in our main agenda. When I did some study over internet, I was quite confused when I checked reviews about various cruises and various parameters one has to check before booking. I looked at various booking sites and felt like the prices were very high with incomplete itenary information. I thought that the best way would be go to Hanoi and look for some deals. I wanted to avoid tour agents or reaching out to Hotel for help as I know that they would have there own share. I also explored by writing directly to cruise companies hoping someone would respond and this worked. I could get a proper quote from a sales person of Paloma cruise was offered around 50% of the price published in varous booking sites. He could give me a best offer as I approached him directly.
My experience with this sales person was very nice, he used to provide me all requested information about the trip. We exchanged several mails . And I finally booked the tickets via a booking link he had sent.

I got lot of information and good experience after the trip and would like to share information thru this review.

The tour via Paloma Cruise to Bai tu long Bay:
Halong Bay and Bai tu long Bay.. Both are different destinations. They are different provinces and I heard that the corresponding taxes of operations are different. There are only 5% of cruises that go to Bai Tu Long Bay. These trips are quite expensive and most of the travelers are foreigners. Since, this place has less visitors this place is relatively less crowded.

Duration of trip:
I was on a 2 nights and 3 days trip. I have seen passengers who were getting off on day 2 morning. And new members joining us on the 2nd day. I believe 1 night is too short duration for such a fantastic trip. One should plan for 2 nights.
Most of the people may not know that the ship returns to the bay for pickup and drop of tourist every morning when the 2 nights stay people go for a tour on another boat on 2nd day morning. When we return back we could meet another batch of tourists.

Room with Balcony in Paloma Cruise: Only few rooms have balconies in the cruises. The prices of these are higher by 30% and most of the times these are occupied by a family of 3 or 4. If you could afford it or get this it is a luxury. This is the best part of the Paloma Cruise and you would love it.
Just incase you dont take a room with a balcony, still it is fine. As all of us get access to the terrace and should be no problem. Half the terrace is covered and was a good place for partying.

Various spots we get to visit:
Paloma cruise takes us to two most important caves, one beach for swimming, An hour or so for Kayaking and floating village etc.

Pickup and Drop:
From Hanoi to Halong bay Paloma cruise companies arrange luxury limousine. The road was good and the 4 hrs journey was quite comfortable with one break for breakfast on our way. When I traveled the van was a luxury one with push back seats.

Service:
My experience was very good in this aspect. The cruise company are striving to make sure that they get good reviews. The staff is very polite, hardworking and are doing their best to speak english and always have a smile. The local people by nature are very nice and friendly. The guide 'Morning' was very helpful. He speaks perfect english. He impressed us all.

Overall, my experience was very good and memorable one. Hope this review helps you to plan your trip.
Please write to me if you need any specific details. And do click on helpful button if you believe this was helpful.
Written October 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Metta_Hari, Thank you so much for this wonderful feedback on TripAdvisor and for sharing it with fellow travelers. We are absolutely delighted that you enjoyed your whole experience on Paloma Cruise. All crew members are working hard each day to bring you the best service, atmosphere, food and so on during the trip. We hope to have the pleasure of welcoming you back to Vietnam in general and on our Paloma Cruise in particular in the nearest time. Once again, thank you so much for this wonderful feedback and looking forward to welcoming you on Paloma Cruise in the near future. Best regards, Paloma Cruise team
Written October 29, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Anastassia G
2 contributions
Nov 2019 • Family
A very nice cruise with wonderful staff! We recommend to stay for 2 nights to get the full experience and to be able to swim in the beautiful bays! The rooms are very clean and spacious. The food is as well excellent, my mother and I didn’t eat meat and they catered perfectly to our wishes. We actually had the best food here from whole vietnam. The staff is also very kind, we especially enjoyed the happy hour with the bartender Mr Linh and our tourguide Mr (Mor)Ning!
Written November 24, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Zafanya
2 contributions
We have had the best stay at the Paloma cruise! Staff, rooms, trips, food everything was just perfect. Really recommend this cruise
Written November 24, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Emma A
1 contribution
Oct 2019 • Couples
Fantastic cruise with amazing staff. The activities were really fun and incredibly smooth - everything was planned well and organised. The food on the boat was some of the nicest we have had on our trip. The boat was good and well equipped. The staff really made our trip memorable - they were incredible! Every single member was so friendly and made us feel so welcome. Some of our highlights were sitting chatting to the staff in the evenings. In particular Morning was so friendly and always made us smile, and Flower had us crying with laughter! Would definitely come back and recommend.
Written October 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Emma A, Warmest greetings from Paloma Cruise team Thank you very much for choosing to stay with us during your trip to Halong bay, Vietnam. I am truly happy to read and see that you have enjoyed your stay with us. It was our great honor to serve you on your special vacation. My crew members and I are looking forward to welcoming you back to the cruise in the near future. With my best regards, Paloma Cruise
Written October 29, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Anand S
Irving, TX3 contributions
Nov 2019
Finding a good tour operator is like looking for a needle in haystack. But our decision to go with Asia Eyes was the best, the main reason was the person we connected with from our early search. Alice Nguyen is one of the most responsive tour operators we have ever found, every email and whats app message we sent was responded within 2-12hrs depending on time difference. We had 1000's of questions and she patiently worked with us on everything without ever getting frustrated or annoyed.

The day we were leaving she came over to meet us in person to ensure we were happy and satisfied throughout our trip.

I would highly recommend anyone planning to visit vietnam or use them. We would certainly use them for our future Asia adventures.
Written January 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mr. Anand, Thank you very much for spending your specious time to sharing your kind feedback to Tripadvisor's members. We are truly happy to hear that you had an enjoyable trip with Asia Eyes Travel and it is such an great honor for us to read all the kind words you share about Alice - our sales executive. Your feedback is such a great motivation for us as well as Alice to keep our service up. We look forward to welcome you and your family back in the near future for a new unforgettable trip. Sincerely, Asia Eyes Travel Team
Written January 9, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

blairandsarah
Toronto18 contributions
Dec 2019 • Family
Three of us celebrated Christmas cruising in Ha Long Bay with Paloma Cruises. It was the right amount of relaxing and activity options. The staff were all very gracious, always smiling and happy to work their English while chatting and cracking a joke—like Tung, the bartender.

Santa Claus made an appearance on the 24th during the special dinner.

Not sure this is a negative, but there’s a lot of food. Meals have multiple courses—dinners were up to 11/12 of them—mixing multiple seafood and meats. We couldn’t eat it all, and felt badly having to waste it.

All in all it was a memorable Christmas that we won’t forget!
Written December 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear blairandsarahCDA, Warmest greetings from Paloma Cruise team. Thank you very much for sharing your wonderful experience on TripAdvisor after your stay with us. We are absolutely delighted that you enjoyed your whole experience on Paloma Cruise. All crew members are working hard each day to bring you the best service, atmosphere, food and so on during the trip. We hope to have the pleasure of welcoming you back to Vietnam in general and on our Paloma Cruise in particular in the nearest time. Best regards, Paloma Cruise team
Written December 27, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Alexandre B
1 contribution
Nov 2019 • Couples
We love every second we expent in the boat!!
Our honeymoon couldn’t be better!
Linh , Morning and Flower and Ann give us all the support and they’re the best!!
The eggy coffe was amazing!
Written November 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear alexandreb190, Warmest greetings from Paloma Cruise team. Thank you very much for choosing to stay with us during your trip to Halong bay, Vietnam. I am truly happy to learn that you have enjoyed your stay with us. It was our great honor to serve you on your special vacation. Specially, Linh, Morning, Flower and Ann made your experience unforgettable. My crew members and I are looking forward to welcoming you back to the cruise in the near future. With my best regards, Paloma Cruise
Written December 9, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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