Premier Travel Vietnam
Premier Travel Vietnam
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City ToursHistorical & Heritage ToursBoat ToursSightseeing ToursPrivate Tours
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All Vietnam daily tours in Vietnam that are most famous and suitable to whom has short time for traveling and would like to join famous New Seven Wonders
Hanoi, Vietnam

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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


5.0
626 reviews
Excellent
620
Very good
6
Average
0
Poor
0
Terrible
0

Ken C
Toronto81 contributions
Nov 2019
In February 2019 Premier Travel arranged a wonderful tour for our small group in Northern Vietnam. Our experience was excellent, so when we planned to return to South and Central Vietnam in November 2019, we did not hesitate to contact Premier Travel again. We contacted Helen at Premier Travel via email and Whatsapp, and gave her a rough idea of what we hoped to see in Vietnam, our travel duration, and that there were 6 in our group.

Helen put together an itinerary that included accommodations, attractions, tour guides, travel route and internal flights, and drivers for our customized tour. The 2 week tour once again exceeded our expectations. Helen selected everything on the tour and quoted us an amazing tour price.

Premier communicated with us via Whatsapp each day to ensure that we were happy with the tour. On one particular day, Helen informed us that there would be heavy rainfall the next day, and she advised us that it would not be suitable to travel to a National Park that was on our agenda. Instead, she provided us with 2 options; to spend a free day on our own in Hoi An, and to give us the money back for the canceled tour, or to go visit another attraction that she recommended. We very much appreciated her concern for our comfort and safety.

Premier Travel is definitely a “premier” tour company in Vietnam and I would highly recommend this remarkable company. Their intentions were clearly to ensure that we would be very happy with our tour experience, and I would say that they exceeded our expectations.
Written January 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cronopiac
Buenos Aires, Argentina17 contributions
Jan 2020
Super personalized service. Helen was super nice and patient and help me plan the trip that I wanted.
I was afraid of dealing with a Vietnamese company to hire my Cruise because I read lot of bad stories so I was super glad that I found this company. They are incredible reliable.
I highly recommend Premier Travel Vietnam
Written April 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

adamcl123
sydney3 contributions
Jan 2018 • Couples
Jenny from premier travel Hanoi was an absolute professional and absolutely deserves her high rating on trip advisor. I knew what I wanted and went to many agencies in Hanoi to book it and they kept saying no that’s not available and tried to sell me something I didn’t want. I saw premier travel on trip advisor and they had a very high rating so I went to them. I explained what I wanted in my ha long bay cruise I already knew the pricing as I had researched it my self. Jenny booked it no hassle or up sell. She got me a great deal and even met me on the return to Hanoi with a beautiful gift. I own retail stores so I know customer service, these guys take it to the next level. Congratulations premier travel you deserve the name you are trading under.
Written January 24, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ian C
7 contributions
Jan 2018 • Couples
My girlfriend and I used Premier to book a private trek in the Sapa area on short notice and were very pleased with the support they provided. Helen was wonderful and helpful every step of the way. We were staying at the Eco Lodge and wanted to do our own trek, and unsure of what to expect when we got there, thought hiring a trek guide in Hanoi would be the way to go. Premier understood exactly what we were looking for and found us a guide that could take us on a longer, more challenging hike in the area. Our guide was very knowledgeable and gave us plenty of options along the way, considering recent heavy rain made most trails much muddier and more dangerous then they otherwise would have been. We communicated with Helen at Premier through WhatsApp while in Sapa to make sure everything went as smoothly as possible. Helen really went out of her way to make us feel special.
Written January 19, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

PlatinumBarney
Sydney, Australia58 contributions
Jan 2018 • Friends
Wonderful seamless experience. Was able to communicate with Premier Travel over whatsapp and organise the whole trip within minutes. Fantastic service and very professional.

The cruise was the highlight of my Vietnam trip, included visiting caves, pearl farm, fishing village, massage, squid fishing and much more.

Highly recommend to anyone considering a trip to halong bay.
Written January 6, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Richard F
Amberley, New Zealand81 contributions
Oct 2017 • Family
After trying to get any kind of satisfactory response from other operators, I found on TA this company which had great reviews. Their responsiveness was excellent, I had quick replies and easy online payment. I felt confident that our trip was going to be a success. During the trip they were easy to get in contact with (when we couldn't find our transfer driver). The Halong Bay 3-day tour was good value and well arranged. We also went on the 1-day Hoa Lu & Tam Coc tour on which we had the most excellent guide who was very knowledgeable and we got a great hands-on feel for village life in Vietnam - a real bonus. The Apricot hotel we booked also through Premier and it was 5 star and a great location. Our Vietnam experience was greatly over our expectations and we have talked about going back to do the Sapa tour - and there's no doubt we will be asking Premier Travel to arrange it for us.
Written November 11, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

lindalennon16
Forfar, UK7 contributions
Jun 2017 • Friends
My friend and I just arrived back from our 4 week Asia trip today. We spent one week in Hanoi and incorporated a 2day/1night cruise on Halong Bay. After talking with a number of travel agencies in the Hoan Kiem District, we decided to book an A-Class cruise through Kathy at Premier Travel. Kathy provided us with great friendly service and good information about the cruise options. We chose the Carina Cruise as it was a smaller boat with only 9 cabins. On arrival we were upgraded to a room with a small balcony which was perfect to enjoy the beautiful scenery of Halong Bay. After our cruise, Kathy was back in touch with us to receive feedback from our experience and also had a colleague deliver a small gift to our hotel thank us for our business. All in all Kathy provided a very personalised service and I would recommend Premier Travel to anyone looking to book a trip whilst in the Hanoi area.
Written July 5, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Richard S
20 contributions
Mar 2017 • Couples
Lucy and Tris are the best you can go to for the best help for the best trips and the best follow up and after sales service you will find in the whole world.3 of the best trips I have ever booked anywhere.Thank-you girls.
Written March 16, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tim N
33 contributions
Nov 2016 • Couples
Lucy and Premier Travel went above and beyond planning our Halong Bay Cruise. She looked up multiple cruises to find us the perfect one that we wanted - the Viola Cruise. We had a great time and it was a great deal.

Lucy even helped with restaurant and bar recommendations in Hanoi and Saigon, which she didn't need to do but did anyway!

Thanks for making our Vietnam trip awesome!
Tim
Written December 13, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Monika O
9 contributions
Oct 2016 • Couples
They organized for us three days cruise on Halong Bay. They really took care of all details of our cruise so we didn't have to worry about anything. Shuttle service was included. We really enjoyed the cruise as Premier Travel chose the best boat for us. Very cozy and clean with only a few cabins. Their customer service is excellent. Special thanks to Lucy who not only organized the cruise for us but also booked train tickets to Sapa and took us to the railway station after the cruise. We could also store our luggage at their office. All the staff is very helpful. They are a group of young enthusiastic people willing to provide the best service on the highest level.
Written October 23, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Premier Travel Vietnam - All You Need to Know BEFORE You Go (with Photos)

Premier Travel Vietnam Information

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