Vietnam Travel Service
Vietnam Travel Service
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About
Vietnam Travel Service is the tour operator company, we organize Vietnam tours, cruises and transport services in Vietnam. VIETNAM TRAVEL SERVICE COMPANY has big experienced team who is available to offer customers free VIETNAM TRAVEL INFORMATION & Organizing the tours, cruises and transport at the best price and best service guarantee.
Hanoi, Vietnam
Awards
Travelers' Choice
2024
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Vietnam Travel Service
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
5.0
257 reviews
Excellent
260
Very good
1
Average
0
Poor
0
Terrible
0
bgryldz
Istanbul, Türkiye10 contributions
Jul 2023 • Friends
I recently used Vietnam Travel Service for my vacation and had an exceptional experience. Natalie Nguyen and her team ensured a seamless journey, with meticulous attention to detail and extensive knowledge of Vietnam's attractions
We had 3 tours with Vietnam Travel Service and also airport transfer.
2D1N Sapa Valley Tour
2D1N Ban Gioc Waterfall Tour
Daily Ha long Bay Tour
The highlight was exploring the captivating Sapa Valley, exceeding our expectations with its stunning terraced rice fields and vibrant hill tribe culture. I highly recommend Vietnam Travel Service for an extraordinary travel experience, and I'm grateful to Natalie Nguyen for her expertise in curating a memorable trip, especially in Sapa Valley
We had 3 tours with Vietnam Travel Service and also airport transfer.
2D1N Sapa Valley Tour
2D1N Ban Gioc Waterfall Tour
Daily Ha long Bay Tour
The highlight was exploring the captivating Sapa Valley, exceeding our expectations with its stunning terraced rice fields and vibrant hill tribe culture. I highly recommend Vietnam Travel Service for an extraordinary travel experience, and I'm grateful to Natalie Nguyen for her expertise in curating a memorable trip, especially in Sapa Valley
Written July 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Nguyen
4 contributions
Apr 2023 • Solo
I have booked Ha Long Bay day trip with Vietnam Travel Service and it was butter smooth since the pickup from the hotel to the end of the day. they have picked me up by a Dcar Limousine only 9 seat from Hanoi to Halong Bay. The cruise was very comfortable and the seafood spread at lunch was one of the best we have had in Vietnam. Entire meal was freshly cooked on board. The staff on board were courteous and prompt. The side trips on the cruise included a row boat tour, kayaking & swimming, all included in the tour price.Highly recommend it!!
Written April 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear 190anh,
Thank you so much indeed for your review "Vietnam Travel Amazing" on VIETNAM TRAVEL SERVICE TripAdvisor listing.
We are very happy to see your review and looking forward to get a chance to welcoming you again in the next holiday in Vietnam.
Best Regards,
Julia Nguyen (Mrs.)
Director of Sales
VIETNAM TRAVEL SERVICE COMPANY
Written June 2, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Janet S
Calgary, Canada13 contributions
Mar 2024 • Couples
We really enjoyed our day out, especially the bamboo boat ride and the Mua Cave area. Stunning areas and a well-planned tour. Everything about the tour and guide was very nice and I highly recommend it!
If you’re reading this, please be on time and also please TIP your guide and driver, and even the bamboo boat rowers. Our driver had to circle back to one of the hotels as the guests were still finishing breakfast. It’s disrespectful. They tell you what time they will be there, so just be on time. Also don’t be so cheap. We watched most of the tourists get off the bus and not even hand over a couple bucks. Think about what you make for a living and what the locals here make.
Thanks for a great tour, we really enjoyed our day! Sorry about the cheap tourists you have to deal with daily! :)
If you’re reading this, please be on time and also please TIP your guide and driver, and even the bamboo boat rowers. Our driver had to circle back to one of the hotels as the guests were still finishing breakfast. It’s disrespectful. They tell you what time they will be there, so just be on time. Also don’t be so cheap. We watched most of the tourists get off the bus and not even hand over a couple bucks. Think about what you make for a living and what the locals here make.
Thanks for a great tour, we really enjoyed our day! Sorry about the cheap tourists you have to deal with daily! :)
Written March 26, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
alexandre R
1 contribution
May 2023 • Friends
We booked a 2 day 1 night cruise trip for Ha Long Bay. We really enjoyed our experience, the food on board was very good and the choice of activities excellent. Overall it was a very good value for money and we would highly recommend it to everyone interested in discovering Ha Long Bay.
Written May 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear AlexandrerY5878VJ,
Thank you so much indeed for your review on VIETNAM TRAVEL SERVICE TripAdvisor listing.
We are very happy to know that you are all happy with our HALONG BAY TOURS organized.
Please give us a chance to meet your questions for any travel information that you need for your next holiday in Vietnam. We are looking forward to hearing and welcoming you soon.
Best Regards,
Julia Nguyen (Mrs.)
Director of Sales
VIETNAM TRAVEL SERVICE COMPANY
Written June 2, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ant
Norwich, UK6 contributions
Jan 2024 • Solo
It’s done. 👍🏻
Trip to Ha Long bay was the highlight of my time in Hanoi. Natalie went through the booking options with me and I went with the Luxury Package. $75. Well worth it. The trip was lovely. Everything was so well organised from pick up to drop off. A lot of thought has gone into making this trip one to remember. The care and consideration was amazing. Food was gd on the trip and I had a window seat with a great view. The boat is luxury and very spacious with 3 decks. Hot tub on the middle deck. (Don’t forget your swimming stuff and towels are supplied). There’s a sun deck on top of the boat. The “Surprising Caves” were a wonder! The kayaking gd fun and the last stop on Ti Top Island hiking to the top was strenuous but worth it for the views. You can go swimming off the beach here so would recommend doing the hike then cooling off in the bay and having a beer. Cake, fruit and snacks were supplied although you have to pay for drinks which wasn’t a lot.
I think if you’re solo travelling you get seated together which was cool as I met a couple of good people and had a few beers with them discussing travel stories, plans etc.
Really would like to thank Natalie who is front of house at (Golden Sun Hotel Trendy) who speaks amazing English and was so kind with helping out with any enquiries. Nothing was too much trouble. A real credit to the hotel and travel company! Thanks to Lucky Luke for looking after us during the day. And thank you to all the amazing team.
A day I’ll never forget.
Trip to Ha Long bay was the highlight of my time in Hanoi. Natalie went through the booking options with me and I went with the Luxury Package. $75. Well worth it. The trip was lovely. Everything was so well organised from pick up to drop off. A lot of thought has gone into making this trip one to remember. The care and consideration was amazing. Food was gd on the trip and I had a window seat with a great view. The boat is luxury and very spacious with 3 decks. Hot tub on the middle deck. (Don’t forget your swimming stuff and towels are supplied). There’s a sun deck on top of the boat. The “Surprising Caves” were a wonder! The kayaking gd fun and the last stop on Ti Top Island hiking to the top was strenuous but worth it for the views. You can go swimming off the beach here so would recommend doing the hike then cooling off in the bay and having a beer. Cake, fruit and snacks were supplied although you have to pay for drinks which wasn’t a lot.
I think if you’re solo travelling you get seated together which was cool as I met a couple of good people and had a few beers with them discussing travel stories, plans etc.
Really would like to thank Natalie who is front of house at (Golden Sun Hotel Trendy) who speaks amazing English and was so kind with helping out with any enquiries. Nothing was too much trouble. A real credit to the hotel and travel company! Thanks to Lucky Luke for looking after us during the day. And thank you to all the amazing team.
A day I’ll never forget.
Written January 9, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adventure L
Ludhiana, India3 contributions
Feb 2024 • Friends
David help us to book Ha Long Bay one day Trip. Excursion experience was amazing. Services of Luxury One day cruise were great as per the commitments given by David at very reasonable price. Office till late night around 10 to help people like us who plan things last moment and in the morning too open around 6:30-7 AM to book the services. Big thanks to David for helping us for this wonderful Ha Long Bay Trip to give us confirm booking even at very late odd hours. very trusted and authentic services
Written February 26, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
005moloney
Greytown, New Zealand7 contributions
Jul 2023 • Couples
My husband and I booked a 2 day 1 night trekking tour to Sapa Valley and had the most incredible time with Ly our guide. Ly was very knowledgeable,had humor and ensured that we had the best time possible during our time with her. She genuinely enjoys her job and we couldn't have asked for a better guide.
Natalie at Vietnam Travel Services is absolutely brilliant to deal with, and we feel.goes above and beyond to ensure that we had the best experiences whilst were were in Hanoi. Her professionalism is above and neuondnin our eyes. We actually booked several other day trips with her. Nothing g was ever a problem and her responses.to any queries we had was very protective. Would highly recommend Natalie to book trips through.
Natalie at Vietnam Travel Services is absolutely brilliant to deal with, and we feel.goes above and beyond to ensure that we had the best experiences whilst were were in Hanoi. Her professionalism is above and neuondnin our eyes. We actually booked several other day trips with her. Nothing g was ever a problem and her responses.to any queries we had was very protective. Would highly recommend Natalie to book trips through.
Written July 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CHA J
1 contribution
Sep 2024 • Solo
My tour guide Emma was so kind. Whenever I had any questions, she always gave me a quick answer without thinking 24 hours a day
I saw a lot of beautiful natural environments in Vietnam and enjoyed a lot of very, very delicious food. I liked all the tour schedules
The Ha Long Bay tour was great to see such beautiful natural scenery, and I recommend the Hanoi city tour!!
I saw a lot of beautiful natural environments in Vietnam and enjoyed a lot of very, very delicious food. I liked all the tour schedules
The Ha Long Bay tour was great to see such beautiful natural scenery, and I recommend the Hanoi city tour!!
Written September 15, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ian
Usk, UK10 contributions
Apr 2024 • Solo
The organisation and arranging of my trips to Ninh Binh and Ha Long Bay was outstanding. Everything was taken care of, with no worries. I was also collected from Hanoi Airport on arrival at midnight, and also dropped off at 430am for my flight to Da Nang. Great service, great drivers, great people, the agent was always available via WhatsApp to answer my questions.
I can't recommend them enough, and when I come back to Vietnam with my son, I will 100% use them again. Outstanding.
I can't recommend them enough, and when I come back to Vietnam with my son, I will 100% use them again. Outstanding.
Written May 1, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cédric M
2 contributions
Nov 2024 • Friends
All the crew were really patient and dedicated and they organized us an amazing trip through ha giang loop and ha long with all the transit. Everything was really well organized and they booked all our transit as well and we had nothing to worry about because everything was well organized. We trully recommend this place. Emma and Rosie were so nice with us. Thanks for everything
Written November 11, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.