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Address: 9 HangHuong | Hoan Kiem dist, Hanoi 10000, Vietnam
Phone Number: 8439262328
Website

TripAdvisor Reviewer Highlights

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    Very good
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    Terrible
unexpected departure

We booked this cruise (3 days, 2 nights) through our hotel in Hanoi. We were picked up from there and driven to Halong Bay with one stop on the way. We received a nice clean... read more

5 of 5 starsReviewed yesterday
backyardbbq
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Brisbane

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220 Reviews from our TripAdvisor Community

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Showing 194: English reviews
Brisbane
Level Contributor
8 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

We booked this cruise (3 days, 2 nights) through our hotel in Hanoi. We were picked up from there and driven to Halong Bay with one stop on the way. We received a nice clean comfortable cabin on our arrival followed by a delicious lunch. Unfortunately my husband fell ill from something eaten the day before and we spent the... More 

Helpful?
1 Thank backyardbbq
Dubrovnik, Croatia
Level Contributor
34 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I experienced 2 days Halong Bay Cruises with the "“Legend Imperial Cruise"” within the package of Vietnam Unique Tours. A shuttle bus drive from Hanoi to Halong Bay lasted around 4 hours. The cruise included passing through thousands amazing islands and islets, exploring the cave in Halong Bay –Surprise Cave, kayaking for an hour around the fishing village, “"Sunset Party"”... More 

Helpful?
Thank amarcord1
Philippines
Level Contributor
50 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Location - About 3-4 hours away from Hanoi via a mini-bus/coaster. Has 1 stop at a souvenir-cum-cafe shop. Ambiance - It's quite an amazing experience cruising the calm & relaxing bay. We went this August, which is autumn, a good time to visit Halong Bay. Good thing it wasn't raining during our 2D1N stay, as it was pouring the previous... More 

Helpful?
Thank BladeApprentice
HaoNguyen1983, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this review

Dear BladeApprentice, Thanks you so much for taking your precious time to share your experience with Halong Imperial Cruise. We are so delighted to know that our hospitality did meet your expectation. Your kind words and our service were conveyed to the whole team with great appreciation. We will definitely share your compliments with Mr.Tony and the rest of our... More 

Christchurch, New Zealand
Level Contributor
26 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We were so pleased to do this cruise. It was a last minute decision but found it absolutely wonderful. Our experience of cabin was great , food was just amazing and abundant and visit to Surprising Cave great. We also kayaked about the bay and the swam off the boat.We found the on board drinks to be very reasonable priced... More 

Helpful?
1 Thank d0dge47
HaoNguyen1983, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this review

Dear d0dge47, Thank you for taking time to share your feedback of your recent stay with us at Halong Imperial Cruise. We are glad to know you have enjoyed our excursion, our accommodation, our food and activities. We appreciate your time in sharing so much encouragement to our crew. Halong Imperial Cruise and I and look forward to welcoming you... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed July 15, 2016 via mobile

Halong Imperial Cruises are a well organised company who made sure that our trip to Halong Bay from Hanoi went without a hitch from hotel door to ship and back again. The logistics were well thought through and the whole experience smooth and stress free. We chose a 3d2n cruise, which had a fixed itinerary: Day 1: Visit to surprising... More 

Helpful?
Thank VictoriaKWild
HaoNguyen1983, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this review

Dear Victoria K Wild, Here at Halong Imperial Cruise we pride ourselves on providing exceptional services to our guests and endeavor to make your stay with us as pleasurable and relaxed as possible. And I’m so happy to know that you have enjoyed your experience during the time stay with us I’m totally a agree with your point about limited... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed July 13, 2016 via mobile

Our overnight trip to Ha Long Bay with Tuoi (Smiley) was a dream. Tuoi is very friendly, informative, and accommodating- from the boat, she even hooked up my partner and me with another great tour to Sapa when we failed to plan ourselves. The trip was action packed, the boat was adorable, and the food was delicious. The staff was... More 

Helpful?
Thank caitaitch
HaoNguyen1983, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this review

Dear caitaitch, Thank you so much for your wonderful review via Tripadvisor It is heartwarming to know that you had a pleasant time with us as we strive to turn moments into memories for all our treasured guests! We definitely will share your compliment to Ms Smiley about your awesome experience with us. Your recognition is a great source of... More 

Level Contributor
56 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 9, 2016 via mobile

We took 3d2n cruise in Halong Bay. And we liked it a lot! The transfer from the hotel to Halong Bay was very good. Our guide Thomas was very funny and friendly! The boat was very clean, cabins are with A/C, comfortable and also very clean! Food in the boat was very tasty! I am vegetarian and they made special... More 

Helpful?
Thank Elizaveta E
HaoNguyen1983, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this review

Dear Elizaveta E, Thank you so much for sharing your experience with us, We are so thrilled to know that our service and cabin did meet your expectation. We will definitely share your compliments with Mr. Thomas for extending our cruise brand of hospitality to you throughout your stay! All of us at Halong Imperial Cruises look forward to welcome... More 

Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 10, 2016 via mobile

Went for 3day,2night cruise with Imperial legend cruise as a couple! Bus transfer to ship was great-stress free and easy (no clambering over boats as others say). Room itself was ok and aircon worked well (nb only on 5pm-7pm). Ship itself was also nice: clean, spacious and great top deck (with shade and sun loungers). Food wasnt great but didn't... More 

Helpful?
Thank Will B
HaoNguyen1983, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this review

Dear Will B, Thanks you so much for taking time to your lovely experience with us, We appreciate your endorsement of our transportation, cabin, staff, food and service. Your kind words were conveyed to the whole team with great appreciation! We are looking forward to the opportunity of welcoming you back for another comfortable stay Halong Imperial Cruise. Yours sincerely, More 

Level Contributor
13 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 27, 2016 via mobile

Halong Bay is stunning and a must! Cruise was nice and okay. For $150pp 2 nights it was okay. Food very delicious, room on he boat and bungalow really nice and clean, bathroom on the boat a bit crabby. Staff nice to overly nice, a bit pushy for drinks which were on the expensive side. 'Cooking glass' is a joke,... More 

Helpful?
Thank AussieInge
HaoNguyen1983, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this review

Dear AussieInge, Thanks you so much for taking time to your lovely experience with us, Your recognition about our nice staff, delicious food and nice and clean room is a great source of motivation for every one of us to keep doing our best to make a difference in every stay experience. We are looking forward to the opportunity of... More 

Vietnam
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 23, 2016 via mobile

Due to different tourists choose different itinerary, we need to transfer to different boat and cruise, and tour guide changed. It is a bit confusing, but the agency take care of everyone. We chose 1 day on cruise and 1 day at Catba Sandy Beach Resort because it is cheaper than 2 nights on cruise. Food at bungalow is much... More 

Helpful?
1 Thank WalkingWomen
HaoNguyen1983, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this review

Dear Madam, Thank you for taking some of your precious time to write a review for Halong Imperial Cruise, We are happy to read that you were pleased with our excursion. We are also glad to acknowledge that our service, our food did meet your expectation. Halong Imperial cruise hopes we will have a chance to welcome you back in... More 

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