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GalaTourist
GalaTourist
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An online company where everyone can share tips and valuable experiences during a trip to Vietnam, such as good hotels, good restaurants, must-see sites, photos, videos, or sweet memories, in order to help others better prepare for their trip to Vietnam
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
5.0
244 reviews
Excellent
215
Very good
21
Average
1
Poor
2
Terrible
5
Deory M
4 contributions
Jan 2020 • Friends
Me and my 3 friends went on this tour for a month and We were satisfied the way the tour was handled. There were no glitch and no problem all the way. Every time we arrived to our next destination the guide and driver already waiting for us outside the arrival area. The choices of hotels are excellent with good breakfast every morning. The guides were helpful and knowledgeable in terms of the places we visited. Most of the time the lunch were included to were able to savor the cuisine of each country. We Would like to thank Narol Mya for facilitating and organizing the itinerary for each county we visited.We definitely will recommend Galatourist to our friends .
Written February 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Ms Deory,
We would like to thank you for your kind words and consideration about your multi-country trip in Asia with our agency. We are very happy that you fully enjoyed your time here. I will share your comments with the entire staff. It means so much to our team to hear a review like yours.
We really look forward to your next visit with your friends! Hope to see you soon!
Sincerely yours,
GalaTourist
Written February 12, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Grace Cooper
3 contributions
Jan 2020 • Couples
We had the opportunity to go on Annam cruise to the beautiful Ha Long bay. This trip was made possible through an expert travel agent named Nga Pham. She organized this trip remarkably and made us feel very welcome and informed about our itinerary. She is truly spectacular and insures an amazing time in Vietnam with her wealth of knowledge and kindness. We were picked up at our hotel by the friendly guide Bobby who shares his extensive knowledge about Halong bay. The cruise was amazing from start to finish. The tasty seafood, cruise staff, comfy rooms, kayaking, squid fishing, and cave hikes were more than we expected. This trip really is a must for visiting Vietnam. They dropped us off at our new hotel after driving through beautiful rice fields and rural Vietnam. Also got to meet and spend time with some other amazing travelers. Thank you Annam junk!
Written January 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Ms. Grace Russ,
Thank you very much for your lovely comment on your cruise days in Halong Bay!
I am delighted to note that you enjoyed the accommodation, activities and food of Annam Cruise. It was very important for our agency. Most of all we were especially pleased that you enjoyed the service provided by our staff and tour guide. I always feel is the most important and lasting memory of a trip.
We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again in Vietnam to make the most of your time on holiday!
Kindest regards,
GalaTourist Team
Written January 13, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dolores T
North Myrtle Beach, SC70 contributions
Feb 2020
First let me tell you we had really good guides, very knowledgeable, and friendly, very easy to get along with and flexible to change the schedule to better suit us. The hotels we stayed at (except 1) were all great and in great locations. The really great part about booking with Gala was that you could customize the tours to you. they arranged everything, from pickup at the airport to arranging lunch. I would not hesitate to use them again or to recommend them to others. It was supper having our own private guide and driver at each location, and as it turned out with the Cronavirus scare, it was just that much better and safer than being in a large group.
Written March 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mrs. Dolores,
Thank you for taking the time to write a review about your tour of Vietnam and Cambodia. We are very glad to hear such nice words about our service and staff.
It will be a real pleasure for us to host you in our country again in the near future with better experience !
With kind regards,
GalaTourist
Written March 24, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adeline Choo
Singapore, Singapore8 contributions
Dec 2019 • Family
Ms Diu Tran from Galatourist arranged a really nice tour for us during our trip in Danang and Hoi An. We enjoyed our tour very much, including the food and accommodation. In addition, Ms Diu Tran was always available on hand whenever I contacted her via WhatsApp to answer any queries or respond to any requests that we had. I am glad we asked Gala Tourist to arrange the tour package and we highly recommend this tour agency, especially Ms Diu Tran who is fantastic. She understood well what we needed. Thank you Ms Diu Tran
and Galatourist.
and Galatourist.
Written January 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Ms. Adeline,
We would like to thank you for taking time to post your review of your trip in Da Nang and Hoi An. We do appreciate all the great comments about our service including the accommodation and food. Thank you also for your mention about our staff. We have shared your kind words with her.
We really hope to see you again in the near future! Thank you again!
Yours in Service,
GalaTourist Team
Written January 8, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sheryl
Singapore, Singapore9 contributions
Jan 2020
As first timers in Vietnam, Galatourist did a great job in coordinating the transportation to and fro the Hanoi, Ha Long Bay, and Sapa. Although my partner and I did expect continuity in the tour (with the same tour mates and guides throughout), the tour was rather made up of different 1 day tours (which might be great for those who are keen to meet tourists from different countries). Gala ensured an all-rounded experience with an overnight train and a sleeper bus which was really interesting since such experiences was a first for me. Tour guides were all amazing and friendly, and they will do their best to help you in the event of difficulties. Great trip in general, although we do caution that those who aren't keen for an active tour might find some trouble keeping up with the fast pace, and coordination between the agencies and the local tour guides can be improved.
Written January 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Ms. Sheryl Ong,
Thank you for trusting GalaTourist for your holiday in Northern Vietnam and for sharing your experience with us here. It's always our pleasure and privilege to be a part of your travel!
Your thoughtful feedback surely helps us improve our coordination's process and service for our customers. We have shared your kind words with all of our staffs.
We look forward to see you soon again in the future with better experience!
Thank you so much again for traveling with us!
Warmest regards,
GalaTourist Team
Written January 15, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jelenastojiljkovic
Dubai, United Arab Emirates6 contributions
Dec 2019 • Solo
I am sorry for late post! I just want to write that this tourist agency is amazing! They did the great job! I booked with my boyfriend, but unfortunately he coundt come. I was scared how i am gonna go on such a big and long trip alone. Minh and her tourist guides did exellent work! I wasnt lonely any moment, they organised everything, they are so kind, warm and friendly! One more time, thank you so much for the experience like this! ❤
Written February 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Ms. Jelena,
Thank you very much for your lovely comment! We are very pleased to read that your trip was comfortable and that you have enjoyed every moment included the guides' service which we know how important is to make wonderful going on such a big trip.
Please do not hesitate to contact us if you require any further information or plan another trip in Asia in the future! We really hope to welcome you back! ❤❤❤
Warmest regards,
GalaTourist
Written February 12, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Silvana S
Nuremberg, Germany1 contribution
May 2012 • Couples
We just got back from Vietnam and Cambodia. We are very leased with the services arranged for us. The Hotels, Silkpath in Hanoi, Grand in Saigon and Frangipani in Phnom Penh were good quality 4 star accommodations. They were centrally located in the Downtown area and within easy walking distance to many interesting places. The Breakfasts in the Hotels were very good and the Lunches and Dinners arranged in local restaurants were also excellent. Our trip to Halong Bay was awesome and the Lunch on the junk boat was excellent. Their English speaking guides and drivers were punctual, courteous, informative and went out of their way to make our stay in each place very pleasant. Overall their Company did an excellent job and we would certainly recommend their Company to our friends. Thank them for arranging a wonderful trip for us.
Written June 10, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fred B
Saratoga Springs, NY87 contributions
Feb 2013 • Solo
This is the third time I have utilized Galatourist for my trips to Southeast Asia. Galatourist's service was as excellent as it always has been in the past. This trip was exclusively in Thailand, visiting Bangkok and its environs. Galatourist's services began with airport pick-up by a guide with excellent english language skills, contined through various activities, and ended with airport drop off. In between they arranged for me to stay at a charming Bangkok hotel, Siam Heritage Hotel, escorting me to a wide variety of activites in the city and beyond.
Working with Galatourist before the trip, we jointly aranged an itinerary that included locales and activities of interest to me as well as being achieveable within my schedule. Activities included palace, temple, and museum visits as well as restaurants and markets. Ferry and dragon tail boat rides were particular fun. The guide provided bottled drinking water throughout and made sure that restaurants met standards.
Now having used Galatourist multiple times, I can confidently give them my continuing highest recommendation.
Working with Galatourist before the trip, we jointly aranged an itinerary that included locales and activities of interest to me as well as being achieveable within my schedule. Activities included palace, temple, and museum visits as well as restaurants and markets. Ferry and dragon tail boat rides were particular fun. The guide provided bottled drinking water throughout and made sure that restaurants met standards.
Now having used Galatourist multiple times, I can confidently give them my continuing highest recommendation.
Written April 1, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fred B
Saratoga Springs, NY87 contributions
Dec 2011 • Friends
I have used Galatourist multiple times for business and pleasure in 2010 and 2011. They have always exceeded my expectations, providing excellent guides, transportation, accomodations, food, etc. They created both business and personal tours for one or 15. They have a wide range of attractions to visit e.g. Halong Bay, Mekong River, and many more.
Just tell them the kind of things you would like to see/do and they will prepare suggestions for you to chose from.
I will use them again on my next trip to Vietnam.
Just tell them the kind of things you would like to see/do and they will prepare suggestions for you to chose from.
I will use them again on my next trip to Vietnam.
Written March 21, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
raylene b
UK1 contribution
Jul 2012 • Couples
Walking around the market, visiting Ha Long and having lunch at a local family were our highlights in this tour. I and my girlfriend had sweet memories here. With the enthusiastic support from Quang - a very good tour guide, we had chance to learn, share and enjoy ourselves a lot. Fantastic tour!!!!
Written August 20, 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
En règle générale le Mékong est un fleuve tranquille et calme, selon moi très peu de risque d'avoir le mal de mer, à mois d'avoir la bonne idée de naviguer durant la saison des typhons…
Written January 11, 2019
Bonjour,
Peut-on répondre après un retour de l’annonceur inexact et quelle la procédure.
Dans l'attente, merci.
Jean-Michel J
Written October 19, 2016
Je suis au niveau d'élaboration de mon voyage en mars/avril prochain et je recherche un tour opérateur de confiance pour réserver mon circuit. Je découvre via le net "galatourist" et voudrais connaître les avis de voyageurs qui ont travaillé avec eux. Avez-vous choisi un itinéraire parmi leurs propositions ou avez-vous élaboré le vôtre? Etiez-vous en groupe? Mon mari et moi voyageons à 2 seulement. Merci de me faire parvenir vos réponses, avis, commentaires...
Written November 11, 2015
Bonjour,
nous sommes un couples francophones .
Nous accostons à Hanoi(Halong Bay) au Vietnam le 18 mars et quittons le 19 2015.
Nous cherchons un guide francophone pour nous faire visiter Halong Bay en visite privée.
Que nous suggérez-vous comme visite?
Départ vers 8h am et retour vers 14h au bateau le 18 mars
En attente de vos nouvelle
Pierre-Yves
Written February 1, 2015
bonjour, cousins du Québec.En réponse à votre question,nous sommes partis au Vietnam avec Galatourist en mai 2012,tout c'est superbement bien passé,car ils sont très professionnels,comme je l'ai précisé dans mon avis de janvier dernier.Pour votre excursion sur la baie d'Halong ,il serait souhaitable de vous mettre en rapport avec Mr Tran Ba Duy directeur de l'agence à Hanoi . ..Il pourrait éventuellement vous proposer une visite compléte sur la baie à titre privé.Comme disait un de nos guide :"au VIETNAM ,tout est possible" pas de problème de langue,il parle anglais et français. pour moi,je vous conseillerais,une croisière sur 24 heures afin de profiter pleinement de la baie.Si vous avez la chance d'avoir du beau temps se sera pour vous un souvenir inoubliable. Nous vous souhaitons un trés beau voyage. Bonjour au Québec,dont nous avons de la famille.Amicalement Mr et Mme Moreau Didier des Ulis .France
Written February 2, 2015
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