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About GalaTourist
GALATOURIST- Vietnamese Tourist Company in Hanoi. GALATOURIST offers you professional Service for Authentic & Individual Tours in Vietnam, Laos & Cambodia and Thailand. GALATOURIST is recognized as the Best Service & Price in Vietnam and working with many partners worldwide.
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Dolores T wrote a review Mar 2020
North Myrtle Beach, South Carolina64 contributions35 helpful votes
First let me tell you we had really good guides, very knowledgeable, and friendly, very easy to get along with and flexible to change the schedule to better suit us. The hotels we stayed at (except 1) were all great and in great locations. The really great part about booking with Gala was that you could customize the tours to you. they arranged everything, from pickup at the airport to arranging lunch. I would not hesitate to use them again or to recommend them to others. It was supper having our own private guide and driver at each location, and as it turned out with the Cronavirus scare, it was just that much better and safer than being in a large group.
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Date of experience: February 2020
1 Helpful vote
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Response from Trang-Galatourist, Manager at GalaTourist
Responded Mar 24, 2020
Dear Mrs. Dolores, Thank you for taking the time to write a review about your tour of Vietnam and Cambodia. We are very glad to hear such nice words about our service and staff. It will be a real pleasure for us to host you in our country again in the near future with better experience ! With kind regards, GalaTourist
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jelenastojiljkovic wrote a review Feb 2020
Dubai, United Arab Emirates6 contributions
+1
I am sorry for late post! I just want to write that this tourist agency is amazing! They did the great job! I booked with my boyfriend, but unfortunately he coundt come. I was scared how i am gonna go on such a big and long trip alone. Minh and her tourist guides did exellent work! I wasnt lonely any moment, they organised everything, they are so kind, warm and friendly! One more time, thank you so much for the experience like this! ❤
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Date of experience: December 2019
1 Helpful vote
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Response from Trang-Galatourist, Manager at GalaTourist
Responded Feb 12, 2020
Dear Ms. Jelena, Thank you very much for your lovely comment! We are very pleased to read that your trip was comfortable and that you have enjoyed every moment included the guides' service which we know how important is to make wonderful going on such a big trip. Please do not hesitate to contact us if you require any further information or plan another trip in Asia in the future! We really hope to welcome you back! ❤❤❤ Warmest regards, GalaTourist
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Deory M wrote a review Feb 2020
4 contributions1 helpful vote
Me and my 3 friends went on this tour for a month and We were satisfied the way the tour was handled. There were no glitch and no problem all the way. Every time we arrived to our next destination the guide and driver already waiting for us outside the arrival area. The choices of hotels are excellent with good breakfast every morning. The guides were helpful and knowledgeable in terms of the places we visited. Most of the time the lunch were included to were able to savor the cuisine of each country. We Would like to thank Narol Mya for facilitating and organizing the itinerary for each county we visited.We definitely will recommend Galatourist to our friends .
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Date of experience: January 2020
2 Helpful votes
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Response from Trang-Galatourist, Manager at GalaTourist
Responded Feb 12, 2020
Dear Ms Deory, We would like to thank you for your kind words and consideration about your multi-country trip in Asia with our agency. We are very happy that you fully enjoyed your time here. I will share your comments with the entire staff. It means so much to our team to hear a review like yours. We really look forward to your next visit with your friends! Hope to see you soon! Sincerely yours, GalaTourist
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Roger W wrote a review Feb 2020
9 contributions1 helpful vote
+1
I arranged this trip through GALATOURIST with Ngoc Minh my co-ordinator. Everything was organized perfectly. I did areview already, I just wanted to add some more optical memories.
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Date of experience: September 2019
1 Helpful vote
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Response from Trang-Galatourist, Manager at GalaTourist
Responded Feb 11, 2020
Dear Mr Roger, Thank you so much for your nice review and for sharing impressive pictures along your trip with GalaTourist. We have shared your kind words with our staff. I am so happy you enjoyed your time with us! We hope you get to make it back to see us sometime soon! Best regards, GalaTourist
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Sheryl wrote a review Jan 2020
Singapore, Singapore8 contributions
As first timers in Vietnam, Galatourist did a great job in coordinating the transportation to and fro the Hanoi, Ha Long Bay, and Sapa. Although my partner and I did expect continuity in the tour (with the same tour mates and guides throughout), the tour was rather made up of different 1 day tours (which might be great for those who are keen to meet tourists from different countries). Gala ensured an all-rounded experience with an overnight train and a sleeper bus which was really interesting since such experiences was a first for me. Tour guides were all amazing and friendly, and they will do their best to help you in the event of difficulties. Great trip in general, although we do caution that those who aren't keen for an active tour might find some trouble keeping up with the fast pace, and coordination between the agencies and the local tour guides can be improved.
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Date of experience: January 2020
1 Helpful vote
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Response from Trang-Galatourist, Gérant at GalaTourist
Responded Jan 15, 2020
Dear Ms. Sheryl Ong, Thank you for trusting GalaTourist for your holiday in Northern Vietnam and for sharing your experience with us here. It's always our pleasure and privilege to be a part of your travel! Your thoughtful feedback surely helps us improve our coordination's process and service for our customers. We have shared your kind words with all of our staffs. We look forward to see you soon again in the future with better experience! Thank you so much again for traveling with us! Warmest regards, GalaTourist Team
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