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Custom Vietnam Travel Day Tours

76/32/116 An Duong, Yen Phu, Tay Ho, Hanoi 100000, Vietnam
+84 91 249 03 02
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$118.00*
and up
Day Trip to Bac Son Valley from Hanoi
More Info
$119.00*
and up
Trang An Boat Ride and Hoa Lu Temples
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$198.00*
and up
Overnight Bac Son Valley Tour
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Custom Vietnam Travel is a fully licensed tour operator in Hanoi. We specialize in high quality, memorable custom tours. Taking travelers to less-visited destinations to uncover the authentic cultures and beautiful landscapes. You can depend on us to skillfully organize special interest tours, and other comprehensive travel services in Vietnam, Laos & Cambodia. We pride ourselves on our flexibility & attention to what is important for the fulfillment of your travel expectations.
  • Excellent95%
  • Very good3%
  • Average1%
  • Poor0%
  • Terrible1%
Travelers talk about
“mu cang chai” (9 reviews)
“ninh binh” (22 reviews)
“mr smiley” (3 reviews)
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All hours
Hours Today: 8:00 AM - 6:00 PM
LOCATION
76/32/116 An Duong, Yen Phu, Tay Ho, Hanoi 100000, Vietnam
CONTACT
Website
+84 91 249 03 02
Write a ReviewReviews (316)
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"mu cang chai"
in 9 reviews
"ninh binh"
in 22 reviews
"mr smiley"
in 3 reviews
"rice terraces"
in 8 reviews
"day trip"
in 27 reviews
"halong bay"
in 60 reviews
"meo vac"
in 8 reviews
"dong van"
in 7 reviews
"customized trip"
in 4 reviews
"private tour"
in 21 reviews
"mekong delta"
in 18 reviews
"holiday of a lifetime"
in 4 reviews
"sampan ride"
in 5 reviews
"planning process"
in 4 reviews
"private junk"
in 3 reviews
"rode bikes"
in 3 reviews
"in depth knowledge"
in 3 reviews
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1 - 10 of 298 reviews

Reviewed 2 days ago

We used Custom Vietnam Travel for our recent trip to Vietnam. It was such a wonderful two weeks. Susan was our agent and arranged everything to perfection. We had terrific guides, excellent drivers and saw and did so much in the time we were there....More

3  Thank svh50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago

Our family of four arranged a 16 day private tour of the northern half of Vietnam in November/December 2017. Initially we talked to a few tour companies but finally selected Custom Vietnam Travel. Our contact was Jane who was professional, responsive and answered all our...More

Thank Lek Swee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

I cannot recommend Custom Vietnam Travel enough. They were unbelievably amazing to work with. Susan was our agent, who I feel was pretty much a friend by the time we were done. She went above and beyond to help us plan 2 1/2 weeks in...More

1  Thank ftran123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 3 weeks ago via mobile

We spent 2 fantastic weeks in Vietnam organized by Custom Travel. Fiona handled our itinerary and answered all the questions we had. The tour guides were always on time, friendly and knowledgeable! We also met Fiona when we arrived in Hanoi and it was great...More

Thank Jess Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

We booked a 8 days’ customized family tour of Vietnam and Cambodia through Custom Vietnam Travel.Ms.Julie Bui,a travel specialist,prepared an excellent itinerary for us.She patiently answered all our queries.She was constantly in touch with us throughout the tour making sure that we were comfortable.Though we...More

2  Thank Shaheer79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2018

It was a great experience to go to Lan Ha Bay and Halong Bay! We choose Custom Vietnam Travel because they offered the possibility to have a private junk just for the 6 of us! The price was reasonable, being a private tour, the service...More

Thank viaggiatriceToscana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smiley-CVT, Manager at Custom Vietnam Travel Day Tours, responded to this reviewResponded 4 weeks ago

Dear viaggiatriceToscana, Thank you very much for the lovely review. Lan Ha Bay and the remote parts of Halong Bay are where we are able to take our valued travelers to get away from the crowd. Thanks to our good business with the private cruises...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2018

My two weeks in Vietnam began with three wonderful days in the northern mountain region planned and executed by Susan Nguyen of Custom Travel. From the first introduction, I knew that my delightful guide Lam and driver K. were completely dedicated to making my trip...More

3  Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smiley-CVT, Manager at Custom Vietnam Travel Day Tours, responded to this reviewResponded 4 weeks ago

Dear Donna S, It is a beautiful review! Thank you very much for this. We are very delighted to learn that you will never forget the trip to Vietnam with our team. Susan has become well-known on this tripadvisor page as an awesome custom trip...More

Report response as inappropriate
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Reviewed January 5, 2018

A packed 2 week trip of Northern Vietnam with cultural and active elements fitted around visiting son who was teaching English in Ha Long. Jane put together a great schedule and was able to change it at the last minute so we could do a...More

Thank hemel1926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smiley-CVT, other at Custom Vietnam Travel Day Tours, responded to this reviewResponded 4 weeks ago

Dear hemel1926, We are so thrilled to read the review and your compliments. Thank you so much for sharing your experience. The locations that you visited in the North of Vietnam are the must-see ones. The good thing is that you allowed Jane, our gem...More

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Reviewed December 28, 2017

My travel agent Jane, from Custom Vietnam Tour agency has been very helpful and patience with every question I asked before confirming the tour. Her replies are almost immediate. The tour guide Mr Hai and driver are very experienced and skilful. The guide took good...More

Thank Alice Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this reviewResponded January 16, 2018

Dear Alice Y, Thank you very much for the beautiful review and your trust in our service. Mai Chau-Ninh Binh-Halong is a scenic trip. Putting the three locations together makes a great loop tour and these places have become popular for many visitors from far...More

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Reviewed December 23, 2017

I picked Custom Travel after a look on trip advsor and asking several companies to propose a whole Vietnam trip for us. Susan Ngyuen was very helpful in tailoring this 36 day trip to our exact needs. The whole trip was not particulary cheap, but...More

2  Thank bcbond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this reviewResponded January 16, 2018

Dear bcbond, What a brilliant review! Thank you very much for spending your time to share with us how you enjoyed your recent trip in Vietnam with Custom Vietnam Travel. We are thrilled to know that you love the custom trip that Susan put together...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Questions & Answers
HelenLim
June 13, 2017|
AnswerShow all 5 answers
Response from Smiley-CVT | Property representative |
Sorry for the late response. If you haven't made any decision, please drop us some lines at the email on our website. Our travel specialist will get back to you shortly with our best suggestions and offers! Thank you very... More
1
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Ausellen
July 20, 2016|
Answer
Response from Smiley-CVT | Property representative |
Hello, Our itineraries on the web are just for your ideas. We are open and flexible for a custom ones. There are paths and areas for easy trek without steps where you still get the panorama view of Sapa. Also, our car is... More
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6Tsuis
April 4, 2016|
AnswerShow all 4 answers
Response from Smiley-CVT | Property representative |
Dear 6Tsuis, May I know if you mention Ha Coi in Quang Ninh Province which is located near the border with China? Is the one has another name, called Hai Ha?
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