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Address: 76/32/116 An Duong, Yen Phu, Tay Ho, Hanoi, Vietnam
Name/address in local language
Phone Number: +84912490302
Website
Today
8:00 am - 8:00 pm
Closed now
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Hours:
Mon - Fri 8:00 am - 8:00 pm
Sat 8:00 am - 6:00 pm
Description:

Custom Vietnam Travel is a fully licensed tour operator in Hanoi. We...

Custom Vietnam Travel is a fully licensed tour operator in Hanoi. We specialize in high quality, memorable custom tours. Taking travelers to less-visited destinations to uncover the authentic cultures and beautiful landscapes. You can depend on us to skillfully organize special interest tours, and other comprehensive travel services in Vietnam, Laos & Cambodia. We pride ourselves on our flexibility & attention to what is important for the fulfillment of your travel expectations.

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Book In Advance
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$118*
and up
Day Trip to Bac Son Valley from Hanoi
More Info
$198*
and up
Overnight Bac Son Valley Tour

TripAdvisor Reviewer Highlights

Read all 171 reviews
Visitor rating
  • 155
    Excellent
  • 4
    Very good
  • 1
    Average
  • 0
    Poor
  • 1
    Terrible
Impecabble Service, Excellent Tour Guides and Comprehensive, FUN Travel Itineraries!

Wow. Did we get lucky! After what seemed to be endless weeks of researching amongst the plethora of travel agencies available on Trip Advisor and recommendations from travel... read more

5 of 5 starsReviewed 5 days ago
Tiffany K
,
Irvine, California, United States
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171 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Irvine, California, United States
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Wow. Did we get lucky! After what seemed to be endless weeks of researching amongst the plethora of travel agencies available on Trip Advisor and recommendations from travel blogs, my husband and I decided to go with Custom Vietnam Day Travel Tours based on their reviews and comprehensive itineraries. Boy- did we get much more than that! It was a... More 

Helpful?
4 Thank Tiffany K
Damascus
Level Contributor
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

It has been few months since we went to Vietnam for our Honeymoon, and since we r from middle east, the normal process was to book our honeymoon through one of our local travel agencies, however i preferred to go through internet and try to find a local vietnamese travel agency that better knows the country and points of interest,... More 

Helpful?
1 Thank Rita S
Port Lincoln, Australia
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We came across CVT by searching the internet looking for not the usual, run of the mill trips to Vietnam. I emailed them and Susan Nguyen replied very promptly. She worked out an itinerary, which we changed a bit. Nothing was too much trouble. I must admit I was a bit dubious about sending a deposit off, but I am... More 

Helpful?
2 Thank Whillas28
Saint Paul, Minnesota
1 review
5 of 5 stars Reviewed 1 week ago

Fantastic tour with Smiley. He and his company provided four days of guide services, including picking us up and dropping us off at the airport. Very thoughtful, helpful (even beyond the scope of what he contracted to do, such as lending me a cell phone for duration of our trip in case we had a question in while in other... More 

Helpful?
Thank croen
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear Mr. croen, Thank you so much for the review and your time spent for this. It was a lovely time moving around with you and I really appreciated your kindness and friendliness. I am so happy to be a part of your Vietnam trip this time. I hope that we will see each other again on the future adventures.... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We just got back from 14 days tour of Vietnam with CVT. It is by far the best vacation we ever had. Ms. Susan set up our itinerary. She made it so that our package was affordable without compromising the places we wanted to tour, hotels we wanted to stay at, and things we wanted to do. But the best... More 

Helpful?
Thank Amy N
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear Amy N, It's such a lovely review and thank you very much for spending your time to share this on the community. We are so happy to know that the trip, you did with us, is by far the BEST VACATION you ever had. The trip that was affordable, the trip that covered the places you wanted to tour,... More 

Kuala Lumpur, Malaysia
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I went on a trip to sa pa in a group of 4 and was lucky to have Lam and Khanh be with us on tour. Both very nice and polite, the tour are all suited to make us feel the most comfortable and safe. Highly recommend Smiley's team as they will never let you down regardless of where you... More 

Helpful?
1 Thank ng l
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear ng l, Many thanks for spending your time to let us know how you enjoyed the second tour with us. It is so lovely to have you and your friends as our regular travelers. Your trust is really appreciated and as always we of course do our best to make your time memorable. I have shared this with your... More 

Mumbai (Bombay), India
Level Contributor
62 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

From initial booking, amendments to itinerary, transfers, hotels and excursions, we could not have asked for more from Custom Vietnam. All the staff were very friendly, professional and knowledgable and a pleasure to meet and all went the extra mile to make our holiday memorable. Everything went very smoothly, all on time and organised as set out to make our... More 

Helpful?
1 Thank tabrahfamily
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear tabrahfamily, Many thanks for spending your time to review us. We are delighted that you and your family enjoyed the trip with Custom Vietnam Travel. Your compliments are really appreciated and such a great motivation for our team. We're surely keeping this way and waiting for taking care of your family again in the near future. Kindest regards, More 

Canada
2 reviews
5 of 5 stars Reviewed June 16, 2016

I travelled from Ho Chi Minh, to the Mekong Delta, to Hue, Hoi An, Hanoi, and Halong Bay with Custom Vietnam using different local guides and drivers from Custom Vietnam in each destination. All their guides and drivers were professional, caring, warm, and knowledgable. My customized trip was organized beautifully to suit my interests and I'd booked last minute so... More 

Helpful?
Thank KayLMKay
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear KayLMKay, Thank you for your fabulous review. I have shared it to our team and they were really happy to read it with your lovely compliments. We are all about private touring and that is the way we are able to give our valued guests the best travel experience as much as we can. Vietnam still has more to... More 

Quy Nhon, Vietnam
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 14, 2016

I am currently staying in the beautiful coastal city of Quy Nhon which is situated in central Vietnam. The country feels like my other home as I regularly travel from New Zealand to take part in a health programme along with other volunteers also from New Zealand. I have been using the services of Fiona and Smiley from Custom Vietnam... More 

Helpful?
1 Thank annie123121
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear annie123121, Thank you very much for such a wonderful review. We are so thrilled to be your trustful local operator in Vietnam. At Custom Vietnam Travel, we always try to understand our travelers as much as we can before providing the suitable services and suggestions. We are so happy that all of your trips with us were great experiences... More 

Level Contributor
199 reviews
56 attraction reviews
common_n_attraction_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed June 10, 2016

My wife and I are travel agents in the USA and have traveled the world. Late last year I booked a one month trip to Vietnam through Custom Vietnam Travel and just arrived home yesterday. Smiley, the owner, helped organize our itinerary and I must say it was the best trip we both EVER took. The guides and drivers were... More 

Helpful?
3 Thank SRQ4576
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear SRQ4576, It is such a wonderful review! Thank you so much for taking the time to post the review. It is so kind of you to use many beautiful words for us. We are really glad to know that your recent trip to Vietnam with Custom Vietnam Travel became the best trip you both ever took. A-month trip, throughout... More 

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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