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Address: 76/32/116 An Duong, Yen Phu, Tay Ho, Hanoi 10000, Vietnam
Name/address in local language
Phone Number: +84912490302
Website
Today
8:00 am - 8:00 pm
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Hours:
Mon - Fri 8:00 am - 8:00 pm
Sat 8:00 am - 6:00 pm
Description:

Custom Vietnam Travel is a fully licensed tour operator in Hanoi. We...

Custom Vietnam Travel is a fully licensed tour operator in Hanoi. We specialize in high quality, memorable custom tours. Taking travelers to less-visited destinations to uncover the authentic cultures and beautiful landscapes. You can depend on us to skillfully organize special interest tours, and other comprehensive travel services in Vietnam, Laos & Cambodia. We pride ourselves on our flexibility & attention to what is important for the fulfillment of your travel expectations.

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Book In Advance
More Info
$118*
and up
Day Trip to Bac Son Valley from Hanoi
More Info
$198*
and up
Overnight Bac Son Valley Tour

TripAdvisor Reviewer Highlights

Read all 179 reviews
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Great Travel Service with Fantastic staff and guides

We recently traveled to Vietnam and booked several day tours and overnight trips through Custom Vietnam Travel (CVT). The entire experience with CVT was great, from our very... read more

5 of 5 starsReviewed 3 days ago
JULIE B
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179 Reviews from our TripAdvisor Community

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Showing 169: English reviews
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We recently traveled to Vietnam and booked several day tours and overnight trips through Custom Vietnam Travel (CVT). The entire experience with CVT was great, from our very first email, inquiring about their services, to our final trip to the airport for our return flight home. We have an 11 hour time difference with Hanoi. I sent my first email... More 

Helpful?
1 Thank JULIE B
Nanuet, New York
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

In August 2016, my husband and I and another couple went on a 17-day tour of Vietnam and Cambodia arranged by Custom Vietnam Travel (Minh was our direct contact---a very capable and accommodating young lady). We had a van with driver and English-speaking tour guide accompanying us throughout. Custom Vietnam Travel provided a fabulous itinerary. We saw varied sights—ancient, religious,... More 

Helpful?
1 Thank Deborah R
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear Deborah R, Thank you so much for the lovely review from which we know that you had a wonderful trip with us. A long trip becomes interesting when everyday of your trip are different and fun. We are so happy to know that you had such a trip with our team. Indochina has so many interesting things to offer... More 

Dereham, United Kingdom
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I recommend Custom Vietnam Travel without reservation. Planning and booking our trip to Vietnam there are series of lotteries you have to enter to ensure you are going to get value for money from your venture. One of those lotteries is planning excursions. I can honestly say that we got lucky when I found Custom Vietnam Travel. Throughout the planning... More 

Helpful?
1 Thank Doug365
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear Doug365, It is so nice to read your review! We are so glad that you enjoyed the "lottery" that you had paid for. We felt lucky to be chosen as well since we had a chance to show you how trustful and professional we are. Susan shared your compliments with Lam and he was so happy with that. Both... More 

Saint Paul, Minnesota
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband, two daughters (ages 17 and 20) and I spent five days in and around Hanoi, including Ninh Binh and Halong Bay. Smiley was our guide and I can't say enough good things about him. He was prompt, well organized, and very patient with all of our questions about Vietnamese history, culture, etc. He also helped my husband with... More 

Helpful?
Thank kathy b
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear kathy b, Thank you very much for the beautiful words about me. It was lovely time to move around with you and the family. Your trip was a bit short and I hope that after the impressions on Vietnam, you will come back for a longer one with bigger adventure. Thank you so much again for your trust, kindness,... More 

Launceston, Australia
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our family of 4 have recently returned home after a 2 week family holiday in Vietnam. Together with our 15 year old daughter and 13 year old son, we had a very happy and memorable holiday, which exceeded our expectations in so many ways. We started planning our holiday with the help of Minh from the Hanoi office. She provided... More 

Helpful?
1 Thank Jacquiathome
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear Jacquiathome, Such a lovely review! Thank you so much for sharing with us and TA community about your travel experience on the recent family trip to Vietnam. Minh and I really enjoyed reading your long and detailed comments, it is like you yourself are taking us through the country again. We shared your lovely compliments with Hoa, Phong, Loi... More 

Atlanta, Georgia
Level Contributor
4 reviews
4 attraction reviews
5 of 5 stars Reviewed 4 weeks ago

Great Day Trip for Families, Groups and Individuals! Unbelievable value!!! I recently was in Hanoi for business and spent one day with Custom Vietnam Travel Day Tours. My guide, Smiley, and our driver Trung picked me up at my hotel at 7:30 am in a nice air conditioned SUV and we drove to Ninh Binh for a day of awesome... More 

Helpful?
Thank rellimb
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear rellimb, Thank you very much for spending the time to write the review. It was such a beautiful day, isn't it? I have to say that I enjoyed the day with you very much, too. It was so nice that I was able to arrange the time and showed you around in Ninh Binh. Vietnam has so much to... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 5 weeks ago

We thoroughly enjoyed the tour to four traditional villages namely, Tho Pa, where they make rice papers, Dong Ho (painting village), Dong Ky (wood furniture village), and Bat trang (pottery village). Among the four, we enjoyed best Tho Pa because we met a local named Mr. Viet and his family who are so welcoming. They made us try to make... More 

Helpful?
Thank Kei T
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear Kei T, Thank you very much for spending your time to share us your experience and comments about the day tour you did with us. We are very happy to know that you did enjoy the tour and got an interesting day. We look forward to serving your family again in the near future Best wishes, More 

Glendale, California
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 24, 2016

We came across Custom Vietnam Travel by accident while browsing the web to look for day tours and Ha Long Bay cruise tours. First time to Vietnam and not knowing what to expect in Vietnam, we found Susan Nguyen of Custom Vietnam Travel really knowledgeable in the local area, and she came across as an honest agent looking after your... More 

Helpful?
1 Thank wmsonsy2
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear wmsonsy2, Thank you so much for your kind compliments on this review! It is so delighted to know that your recent visit to Vietnam was a pleasant one. It's especially glad for us to also know that you had chosen us out of the crowd because of the expertise and responsibility of our travel specialist. Here, again Susan! At... More 

Irvine, California, United States
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 19, 2016

Wow. Did we get lucky! After what seemed to be endless weeks of researching amongst the plethora of travel agencies available on Trip Advisor and recommendations from travel blogs, my husband and I decided to go with Custom Vietnam Day Travel Tours based on their reviews and comprehensive itineraries. Boy- did we get much more than that! It was a... More 

Helpful?
4 Thank Tiffany K
Smiley-CVT, Mananging Director at Custom Vietnam Travel Day Tours, responded to this review

Dear Tiffany K, Whoa, such an impressive detailed review! We are thrilled that you had an memorable trip to Vietnam and really enjoyed our specialty, "getting off the beaten track" and get the insight into the country's culture and authentic life. It's lovely to know that you enjoyed working with our travel specialist, Minh even from the correspondence stage to... More 

Damascus
Level Contributor
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 17, 2016

It has been few months since we went to Vietnam for our Honeymoon, and since we r from middle east, the normal process was to book our honeymoon through one of our local travel agencies, however i preferred to go through internet and try to find a local vietnamese travel agency that better knows the country and points of interest,... More 

Helpful?
2 Thank Rita S
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this review

Dear Mrs Rita S, What a lovely review! Thank you very much for sharing with us your wonderful feeling after your honeymoon to Vietnam. A tailor made itinerary for honeymooners is absolutely a right choice as it is not a normal trip, it is your special event. We are so happy to be the local host and a part of... More 

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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