I found Custom Asia Travel on the internet and contacted them. Right from the beginning, Molly Hue impressed me with her dedication to creating a wonderful trip for my husband and me. Over the past year, we have exchanged many emails planning a trip that would be right for us: 20 days, Hanoi, Ninh Binh, Halong Bay Cruise, Hue, Hoi An and Ho Chi Minh City. She was there for us every step of the way. Our guide, Callum (Cuong Trinh) and driver Hien took excellent care of us in Hanoi and Ninh Binh. Our car was air conditioned and very comfortable and Hien was a thoughtful driver. Callum took extra care of me, as I developed hip flexor issues that affected my mobility. Molly and Callum made adjustments as needed to allow me to access activities more easily.
The hotels Molly chose were awesome: La Siesta in Hanoi and Saigon, Silk Path Grand Hotel in Hue and Clos du Fil in Ninh Binh. All offered beautiful rooms, excellent service and great locations. La Siesta, in particular, specializes in outstanding service. Molly also booked us a 2 night, 3 day cruise with Indochina Prince Junk, a 4 cabin boat that cruises the less busy Bai Tu Long Bay. It was beautiful with excellent tasting menus and great crew. Some unforgettable experiences: a fishing trip and private cooking class at Tam Coc Resort, Prince Junk Cruise, Old Quarter street food tour with Callum, Van Long Reserve, Thung Nham Bird Valley, private visit to artist’s home and water puppet show in Hanoi, visit to the Citadel in Hue, the Museum of Cham Sculpture in Danang and city tour of Saigon. All of our guides Callum in Hanoi and Ninh Binh, Phat in Hue, Danang and Hoi An, Kenny G on the Prince Junk and Nguyet in Saigon were excellent and extremely caring about my health issues. We could contact them and Molly at any time and get an immediate response. Also, Molly provided a great list of restaurants in each city for meals on our own.We would recommend Molly and Custom Asia Travel to everyone!