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Address: Level 4, 18 Yen Ninh Street, Quan Thanh Ward, Ba Dinh District, Hanoi +84, Vietnam
Name/address in local language
Phone Number: +84 4 3715 3627
Website
Today
8:00 am - 6:00 pm
Closed now
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Hours:
Mon - Sat 8:00 am - 6:00 pm
Description:

Indochina Pioneer Co., Ltd is a fully licensed Vietnamese International...

Indochina Pioneer Co., Ltd is a fully licensed Vietnamese International Tour Operator who offers personally customized package tours all over Vietnam, Cambodia and Laos. Whether you are part of a group tour or on a tailor made itinerary, our staff both in the offices and out in the field will ensure that your every need is catered for. At Indochina Pioneer we believe passionately in the ethos of customer service and care.

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TripAdvisor Reviewer Highlights

Read all 295 reviews
Visitor rating
  • 280
    Excellent
  • 7
    Very good
  • 1
    Average
  • 0
    Poor
  • 0
    Terrible
Nothing was too much trouble - very responsive, helpful and lovely to deal with

My trip to Vietnam was very last minute and I had no time to properly arrange anything before I left. After a couple of days in Saigon I thought I needed some help and contacted... read more

5 of 5 bubblesReviewed 2 days ago
Claire B
,
Bristol, United Kingdom

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295 Reviews from our TripAdvisor Community

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Showing 288: English reviews
Bristol, United Kingdom
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 2 days ago NEW

My trip to Vietnam was very last minute and I had no time to properly arrange anything before I left. After a couple of days in Saigon I thought I needed some help and contacted Indochina Pioneer by e-mail on a Saturday afternoon (when the offices were technically closed). They responded pretty much immediately and by the Sunday a trip... More 

Helpful?
Thank Claire B
Quinntravel, Tổng giám đốc at Indochina Pioneer, responded to this review

Thank you very much Claire B for your lovely review, We are glad and proud of Kata to organize your trip to North Vietnam at that last minutes. The private tours service we are providing allow flexibility in time, last minutes inquiries and personal touch (which many of our clients call it LOVE). Thank you for being our lovely last... More 

Rockhampton, Australia
1 review
5 of 5 bubbles Reviewed 4 days ago NEW

Thank you Lam for a wonderful holiday.It was our first time in Vietnam & Cambodia,& we could not have had a more wonderful experience.All of our guides were excellent,always on time,had great knowledge of all the places we visited & were very friendly,fun & helpful.The tour that you organised went off without any problems & I will recommend your company... More 

Review collected in partnership with this attraction

Helpful?
Thank 885lornam
Quinntravel, Tổng giám đốc at Indochina Pioneer, responded to this review

Dear Lorna & Lance McCallum, Lam sends his best regards to you! He is glad you had a wonderful holiday for your first time to Vietnam and Cambodia. We can't be happier to hear your comments about our tour guides who were "excellent, always on time, had great knowledge of all the places we visited & were very friendly,fun &... More 

Sydney, Australia
1 review
5 of 5 bubbles Reviewed 6 days ago NEW

We were very satisfied with Indochina Pioneer on our recent visit to Cambodia and Vietnam, everything worked like clockwork, accommodation was excellent, although I would suggest upgrading in HoChiMinhCity as the room was very small at our hotel.we booked online and had nothing but 100% satisfaction with many emails going back and forth with Mr Lam

Review collected in partnership with this attraction

Helpful?
Thank 108debra58
Quinntravel, Tổng giám đốc at Indochina Pioneer, responded to this review

Dear 108debra58, Thank you for your kind reviews. We take your comment regarding your hotel room in Ho Chi Minh City. We are glad you had "nothing but 100% satisfaction" for your last trip to Cambodia and Vietnam with us. Lam says Hello and mentioned how he enjoy working with you! Hope we will be welcoming you back one day... More 

Cambridge, Massachusetts
1 review
5 of 5 bubbles Reviewed 6 days ago NEW

Indochina Pioneer provide us with an outstanding vacation. The guides were knowledgeable, friendly and adapted to changes we wanted on the fly with no hesitation. I felt they were proud of their country's history, culture and people. The events planned for us gave us all a great feeling for the country. From the hustle and moped-filled streets of Hanoi and... More 

Review collected in partnership with this attraction

Helpful?
Thank Mark p
Quinntravel, Tổng giám đốc at Indochina Pioneer, responded to this review

Thank you very much Mark p for your review, Via your comment we know we are on the right track providing Private Tours with our local insights. I am glad you found your tour guides, hotels food and activities were all "top notch and provided great value for dollar". Thank you for your plan to return too! We can't wait... More 

2 reviews
5 of 5 bubbles Reviewed 1 week ago

We provided some input as to what we wanted to see and do and they seamlessly put it all together for us. There wasn't one glitch in our trip and we all said we wouldn't change anything. All of our guides and drivers were amazing. They spoke English well and couldn't do enough for us. They told us where and... More 

Helpful?
Thank Arlene C
Quinntravel, Tổng giám đốc at Indochina Pioneer, responded to this review

Dear Arlene C, Thank you for taking your time writing your lovely review. Indochina Pioneer team are all thrilled to hear how much you enjoy the trip, and how you all were "blown away each time we went somewhere". We are proud of our private tour service, in which we could "show off" our local insights via the tour itinerary... More 

Brisbane, Australia
1 review
5 of 5 bubbles Reviewed 1 week ago

Having used Indochina Pioneer and Mr Lam in January 2016, we once again called on his excellent knowledge and experience to help with our latest trip to Hanoi, Lao, and Myanmar. Mr Lam put together a wonderful holiday experience where most of our time was spent visiting Myanmar. The company used is Myanmar provided knowledgeable guides and pleasant drivers. We... More 

Helpful?
Thank lico52
Quinntravel, Tổng giám đốc at Indochina Pioneer, responded to this review

Dear lico52, Thank you for your wonderful review, and thank you for being our return customers! Nothing is more rewarding to us than your return! We are all thrilled to read how you enjoyed your trip to Hanoi, Laos and Myanmar. I have pass your lovely words to Lam and our fellow drivers and tour guides Dong, Ken, Sai, Cho,... More 

Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago via mobile

We booked out tour with kata and have had a wonderful 2 weeks in Vietnam and Cambodia. Picked up and transported to hotel. We arrived on 2 separate flights. Vietnam is really wonderful and managed to squeeze in several cities. Halong bay, Mekong delta, hue, Ho Chi Minh city and sadly only one day in hoian. Would definitely have enjoyed... More 

Helpful?
Thank na1001
Quinntravel, Tổng giám đốc at Indochina Pioneer, responded to this review

Dear na1001, Thank you so much for your lovely review! We are glad you enjoyed your 2 weeks holidays in Vietnam and Cambodia with Indochina Pioneer. I am proud to hear how you enjoyed Kata's service too! Part of our Private Tour service is to bring our personal touch to our clients, and to be efficient in solving problems that... More 

Melbourne, Australia
1 review
5 of 5 bubbles Reviewed 2 weeks ago

We have just returned from a fabulous personalised tour of Vietnam organised by Lam and Indochina Pioneer. We visited Hanoi, had an overnight cruise on the Dragon Pearl Junk on Halong Bay, Hue, Hoi An, HCMC and an overnight cruise on the Song Xanh Sampan on the Mekong Delta. Everything was perfectly organised and the excellent, personalised service was incredible.... More 

Helpful?
Thank lak321
Quinntravel, Tổng giám đốc at Indochina Pioneer, responded to this review

Dear lak321, Thank you for your lovely review! We love it when we learn how much you love Vietnam with your boat cruise, the cities, the tour guides and drivers. I have passed your compliments to them and they are all very much motivated for their job! Lam sends his thanks to you and says he hope to welcome you... More 

1 review
5 of 5 bubbles Reviewed 3 weeks ago

Mr. Lam and Indochina Pioneer made our recent trip to Vietnam and Cambodia more than a five star experience. I love to plan trips for my friends and myself. When I started planning for our group of six, I contacted six top-rated travel agencies on TripAdvisor. Mr. Lam’s return email and the unique itinerary stood out among all other top... More 

Helpful?
Thank Purple5678
Quinntravel, Tổng giám đốc at Indochina Pioneer, responded to this review

Dear Purple5678, Thank you very much for a wonderful review! With our passion to provide the most personalize holidays to our clients, Indochina Pioneer team pay attention to detail, making sure each individual in the group is well taken cared of, and I am glad your trip reflect well our “More Than 5-Star Experience” service. Lam sends his thank you,... More 

Iowa
Level Contributor
26 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

We used Indochina Pioneer to travel to Vietnam and Cambodia. Our trip manager, Kata Tran, did a great job planning our custom trip. She was thorough in planning, and communicated necessary information efficiently. Every step was well planned, and we didn't have any problems whatsoever. Our local guides and drivers were always on time and never left us waiting. The... More 

Helpful?
Thank fojane
Quinntravel, Tổng giám đốc at Indochina Pioneer, responded to this review

Dear fojane, Thank you so much for taking your time to write a review. I am glad to hear that "Every step was well planned, and we didn't have any problems whatsoever". That is what our private tour service commit to provide. Kata says Hello to you and we all hope to serve you again once you come back to... More 

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?